Four Points by Sheraton Santo Domingo

Hotels
•
Four Points by Sheraton
7.2 (316 reviews)
KM 22 Autopista Las Americas , next to Las Americas Free Zn , Boca Chica , do

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Attentive staff
Cons:
Cleanliness issues
Old room facilities

Categories

Cleanliness
6.2
Complaints regarding cleanliness, including dirty rooms and poor maintenance.
Service
8.2
Generally positive remarks about the staff's helpfulness and attentiveness.
Location
8.7
Proximity to the airport and other convenient locations praised in multiple reviews.
Room Quality
5.7
Comments on old and poorly maintained rooms, with issues cited in several reviews.
Amenities
7.7
Some amenities noted to be good, though others require renovation.
Value for Money
7.2
Value perceived as acceptable for the price, despite issues mentioned.
Food and Beverage
6.7
Mixed feedback on food quality, with room for improvement.
Overall Experience
7.2
Experiences varied, with both positive and negative elements present.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:10

Property Description

Stunning Sea Views and Relaxing Poolside Experience

Quality Hotel Real Aeropuerto Santo Domingo offers a tranquil escape with a year-round outdoor pool overlooking the sea. The rooms are elegantly furnished, some with pool or garden views, ensuring a comfortable stay with modern amenities like flat-screen TVs and free WiFi.

Exceptional Dining and Entertainment Options

Indulge in a complimentary American breakfast at Los Balcones Restaurant, open from early morning until late at night for your convenience. The on-site Arrecife Sport Bar is a lively spot to unwind with a refreshing cocktail while catching up on the latest sports events.

Convenient Location and 24-Hour Services

Conveniently situated just 8.6 km from Las Americas International Airport, this hotel boasts a 24-hour front desk and room service, ensuring your needs are met around the clock. Experience the best of Santo Domingo from the comfort of Quality Hotel Real Aeropuerto Santo Domingo.

Important information:

Please note that all visitors must register.

Renovation work of the hotel will be carried out until March 31st, 2026Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDQ

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.2
Based on 316 reviews
Cleanliness: 6.2
Service: 8.2
Location: 8.7
Room Quality: 5.7
Amenities: 7.7
Value for Money: 7.2
Food and Beverage: 6.7
Overall Experience: 7.2
M
Minerva • couple • pr
10
expectacular
Pros:

excelente y mucha variedad para todos los gustos

Cons:

Todo me gusto

2026-01-19 • via Nuitee
I
IVAN ELIECER • solo_traveller • do
1
Cons:

Mi cía hizo la reserva, pago, se lo mostré al counter y porq no estaba en el sistema no me alojaron.

2026-01-19 • via Nuitee
J
JOSE NELSON • extended_group • co
9
2026-01-19 • via Nuitee
A
Aleksei • couple • ru
7
нормальный средний отель для отдыха между самолетами. близко к аэропорту санто доминго
Pros:

близко к аэропорту, для отдыха между рейсами самое то. чисто, можно покушать, есть небольшая территория для прогулки. в общем вполне себе для короткой остановки между рейсами

Cons:

я бы сказал дороговато, но зато сетевой отель на 4 балла из 5.

2026-01-15 • via Nuitee
K
Kristina • couple • se
10
2026-01-09 • via Nuitee
A
Arnau Torreguitart Vila • couple • es
3
Hotel muy fuera de precio. Las habitaciones necesitan urgentemente una renovacion
2026-01-05 • via Nuitee
C
Carol • solo_traveller • co
8
Estadia Practica
Pros:

la ubicacion me gusto mucho

Cons:

La comida no estaba tan bien

2025-12-31 • via Nuitee
G
Geomaly • solo_traveller • cw
7
Good for short stay at a good price
Pros:

Close to the airport Las Americas

Cons:

I expected a free shuttle service.

2025-12-29 • via Nuitee
S
Stijn • solo_traveller • nl
4
2025-12-28 • via Nuitee
Z
Zeledon • solo_traveller • pa
10
Pros:

Clean

Cons:

NA

2025-12-21 • via Nuitee
L
Lionel • solo_traveller • do
1
No esta a la atura de un marriott- hotel muy viejo y acabado
Pros:

Las habitaciones estan en muy mala xonficiones- ni tiene cortina de black out- el baño es una verguenza-

El lobby muy bonito y el recepcionista miy bien

Cons:

Baños y habitaciones

2025-12-19 • via Nuitee
F
Federica • solo_traveller • do
6
Pros:

Personal amable, buena ubicación

Cons:

La comida puede mejorar mucho, no tienen room service

2025-11-22 • via Nuitee
D
Dra.MiguelinaOgandoDeRod • couple • do
7
Buen hotel, un poco antiguo
Pros:

Desayuno delicioso
Ubicación excelente
Personal excelente

Cons:

Hay que modernizar el hotel, remodelar el baño, renovar el mobiliario y cambiar el aire acondicionado

2025-11-20 • via Nuitee
S
Stephanie • couple • ch
8
Pros:

Bon petit déjeuner et une belle literie

Cons:

Mérité une rénovation de l’établissement des salles de bain et de la moquette

2025-11-17 • via Nuitee
M
Mauricio • couple • es
10
Pros:

El personal muy atento y están remodelando habitaciones, lo cual es muy bueno. Pero no se notó en lo más mínimo.

Cons:

Nada

2025-11-14 • via Nuitee
Y
Yuri • solo_traveller • cr
8
Es un hotel de paso.
Pros:

Cercanía al aeropuerto.

Cons:

Es un hotel de paso.

2025-11-11 • via Nuitee
E
elisangela • family_with_children • br
5
Pros:

Atendimento deixou a desejar... piscina em manutenção

Cons:

Piscina em manutenção

2025-11-04 • via Nuitee
P
Paul • extended_group • gb
7
2025-11-03 • via Nuitee
W
Witold • couple • pl
7
2025-11-02 • via Nuitee
C
Claudio • couple • us
10
2025-10-28 • via Nuitee