Sands Beach Resort

I enjoyed a 5 night break at Sands. A little apprehensive due to several negative reviews however my experience was very positive. The rooms are a good size and have everything you need including full fridge freezer and dishwasher. The entire complex is very clean and is thoughtfully laid out. I enjoyed the lane swimming and the surrounding area is perfect for running. I also used the gym several times. Shops and restaurants are within a 5-10 minute walk. A shout out to all the staff, you are amazing.
Would I return - definitely

I booked a Superior Apartment, 1 Bedroom, Beach View through Expedia. In reality, there is no beach in this area, so the description was misleading from the start.

The apartment itself was in unacceptable condition:

Dirty rooms and terrace.

Sofa so badly stained it was unusable.

Hot room with no proper ventilation – the back window could not be opened due to extremely loud pile-driving from nearby construction, and foul odors from rotting plants and animal excrement directly outside.

19 stairs to the apartment with no lift or assistance, which was not mentioned.

I reported these issues immediately and asked to cancel, but the receptionist, while friendly, was not helpful. I could not remain in the accommodation.

After a difficult process with Expedia, I eventually received a full refund, but only after repeated escalations.

Travelers should be aware: this property is run down, misrepresented, and not suitable for a comfortable stay.

Love this hotel

“Worst hotel experience ever. No AC in the middle of summer, filthy room with stains and a foul odor. We had to leave and book another hotel just to survive the night. Management’s response? Refuse to refund the unused nights and act like it’s our fault. Complete scam — avoid at all costs! #HotelFail #TravelNightmare #BadService #NeverAgain”

PLEASE, PLEASE!!! Do not stay at this hotel, the worst experience I have ever had in my life, full of cockroaches, no AC, no Fan, dirty linens, dirty bathroom, full of molds, they are a scam!!!

Beds were very uncomfortable. Sheets were scratchy. Bath was cracked and stained.

Kitchen was reasonably equipped

Spacious house-like rooms with plenty of daylight and easy access to the pools.
The variety of pools and proximity to the beach were perfect for my family.
Food options were plenty and big enough meals.

Enjoyed staying here! Family friendly peaceful resort just what we’ve been looking forward too.
Not recently modernised but I like a bit of character. Great variety of food.

Stayed here before and it doesn't disappoint.
From check in straight forward and everything explained
Room was aa i expected spacious clean and beds comfy. Onky disappointment is the sofa, you feel tge springs for the bed settee.
Plenty off hot water for a shower etc.
Abit of noise from the building works opposite but hotel can not control that.
This visist breakfast was included, great variety, fresh and hot, would rather have the bacon more well done but thats my preference.
Definitely stay again

All fine but of a long walk to apartment but everything was clean and comfortable

It was a calm peaceful break

I had a lovely time here

We booked a last minute break at the resort and I believe we got what we paid for. The resort has some nice facilities but in desperate need of upgrading and repair
We had a nice stay for a budget deal

Great check in, we were able to go in early, lovely lady on reception, apartment spotless, comfy beds

convinient & kind staff

There was insects on the counters.however the staff are very friend

Great but food was pretty average.

Staff were friendly and very helpful

We had a beachfront apartment and it was lovely, ideal being able to let the kids out directly onto the beach. The whole resort is brilliant for kids, selection of swimming pools is amazing

The apartment was tired and would benefit from refurbishment but was clean and comfortable.