The Ocean Key Virginia Beach Resort

Hotels
Independent
7.6 (1361 reviews)
424 Atlantic Avenue, Virginia Beach, Virginia, 23451 , Virginia Beach , US

Facilities

Fitness facilities
Parasailing nearby
Arcade/game room
Free WiFi
24-hour front desk
Elevator
Fitness facilities
ATM/banking
Surfing/bodyboarding nearby
Bicycle rentals nearby
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Room infestations

Categories

Cleanliness
5.78
Multiple reviews mention infestations and dirty conditions.
Service
8.77
Staff were consistently described as friendly and helpful.
Location
8.77
Many reviews highlighted the excellent location near the beach and local attractions.
Room Quality
6.78
Rooms were mentioned as dated with cleanliness issues reported.
Amenities
6.78
Limited positive remarks on amenities, with some complaints about maintenance.
Value for Money
7.87
Mixed sentiments; some found issues with value compared to expectations.
Food and Beverage
8.77
Not explicitly mentioned but inferred from positive remarks about local restaurants.
Overall Experience
7.28
Guests had mixed feelings; some were satisfied while others reported serious issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 09:09

Property Description

Experience the ultimate coastal getaway at The Ocean Key Virginia Beach Resort, where relaxation and adventure meet.

Unwind and Recharge
Dive into our rejuvenating indoor pool or stay active in our fully-equipped fitness center. Your leisure time is well spent with exciting amenities, including a game arcade that promises fun for all ages.

Comfort Meets Convenience
Our 142 spacious guestrooms are designed for your comfort, featuring kitchenettes with refrigerators and stovetops. Enjoy entertainment at your fingertips with complimentary wired and wireless internet access, plus a 55-inch Smart TV in every room.

Culinary Delights On-Site
Savor mouthwatering Italian cuisine at Romas Pizza, conveniently located within the hotel. Enjoy the ease of delicious meals just steps from your room, making your stay truly memorable.

Book your escape at The Ocean Key Virginia Beach Resort today and experience the perfect blend of comfort and adventure!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ORF

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

7.6
Based on 1361 reviews
Cleanliness: 5.78
Service: 8.77
Location: 8.77
Room Quality: 6.78
Amenities: 6.78
Value for Money: 7.87
Food and Beverage: 8.77
Overall Experience: 7.28
T
Tilara couple us
4
2026-04-18 via Nuitee
D
Daryl solo_traveller us
4
Cons:

The attitude of the staff, the check in was horrible, the disrespect that was shown and exhibited to me during check in, made purposely to wait while others were being checked in, did not receive the accommodations I booked for, was given all types of excuses.

2026-04-14 via Nuitee
C
chaila family_with_children us
6
Pros:

I liked the staff everyone was pleasant and helpful. I liked how it was right on strip

Cons:

I didn't like the pool was extremely small it was advertised as beach front ocean view and that is not the case parking was also very small for the large suv the elevator took way to long even during late hour. Bed sheets were not clean, and instead of staff exchanging it they made me do it myself. No ac or heat controls. Carpet in hall was dirty. I was offered access tot he other hotel which I was told sits right on thr beach and that one sat further back away from beach more then this location.

2026-04-14 via Nuitee
A
Antwanette couple us
6
I would stay at another location next time. It was very noisy and the pool was always over crowded
Pros:

Location to the beach

Cons:

Too far away from all of the attractions

2026-04-13 via Nuitee
S
shelby couple us
7
Pros:

I loved that downstairs had a pizza place, the ice cream and the Dubia chocolate strawberry cups were delicious

Cons:

Pool is very small. And it was closed all of Saturday morning.

2026-04-13 via Nuitee
E
Elaine family_with_children us
6
Great value but nothing fancy.
Pros:

The staff were very friendly and accommodating especially since I was traveling with disabled adult and service animal.

Cons:

The property is older, it could use a remodel.

2026-04-13 via Nuitee
F
felicia couple us
3
Staff was very rude
Pros:

room size

Cons:

the staff

2026-04-13 via Nuitee
E
Elizabeth family_with_children us
7
2026-04-13 via Nuitee
T
Travis solo_traveller us
9
2026-04-13 via Nuitee
A
Allen family_with_children us
3
Pros:

The location

Cons:

The water was running loud guest pool was always dirty

2026-04-12 via Nuitee
A
Angello solo_traveller us
7
2026-04-11 via Nuitee
E
Elise solo_traveller us
8
2026-04-09 via Nuitee
B
Brittany family_with_children us
6
Book at your own discretion, have them check your room prior to checking in.
Pros:

The location was EVERYTHING. Walking distance to the attractions beach and more.

Cons:

I reserved a suite for my family. Once we checked in the room was temping at 85 degrees. No one checked on the room before we checked in, they weren’t able to fix the AC during our stay. I had to go through 2 mangers at the property and a booking representative just to get some type of reimbursement for the inconvenience.

2026-04-09 via Nuitee
S
Stephanie Brooks family_with_children us
10
2026-04-08 via Nuitee
L
Luberus extended_group us
8
Pros:

Facility was practically on the beach. It was quiet and peaceful.

Cons:

Hallway were a bit smelly

2026-04-08 via Nuitee
M
Markeisha family_with_children us
10
2026-04-07 via Nuitee
S
Shantel family_with_children us
7
2026-04-06 via Nuitee
T
Tashelia couple us
1
Not Worth it
Pros:

Location

Cons:

Charged me $346 and then only refund $207 when requested refund .

I paid for a mini vacation to use jacuzzi amenities and they were out of order and covered with do not cross tape

2026-04-06 via Nuitee
T
Tieanna couple us
1
DO NOT RECOMMEND!!!
Cons:

If I could give negative 1000 rating I would. I HIGHLY DO NOT RECOMMEND!! It was dirty, the pool was dirty, hallways were dirty and hot, elevators were dirty, the towels stink, no housekeeping, and on top of all that my ac was broken for my entire stay! For those with low expect it will do, but this was literally my worse stay EVER!!

2026-04-06 via Nuitee
B
Burbacher family_with_children us
9
Good location,pleasant and clean
2026-04-04 via Nuitee