Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Good amenities
Cons:
High parking fees
Mixed room quality
Limited food options

Categories

Cleanliness
8.5
Some reviews noted cleanliness issues, including peeling paint and maintenance concerns.
Service
9.5
Customer service was highlighted as excellent with friendly staff.
Location
10
Proximity to concert venues and convenience were praised.
Room Quality
8.5
Room condition was mixed; some were dated with maintenance issues.
Amenities
9.5
Amenities including indoor pool and bar received positive mentions.
Value for Money
8
Several comments indicated disappointment with pricing relative to room quality.
Food and Beverage
8.5
Food options were seen as limited and pricey; breakfast billing issues noted.
Overall Experience
9.5
Despite some drawbacks, the overall experience was very positive, particularly for event attendees.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:02

Property Description

Convenient Location
Connected via skybridge to the Qwest Convention Center and minutes' drive from popular sites, the Hilton Omaha is perfect for both business and leisure travelers. Explore nearby attractions like Henry Doorly Zoo and Old Market area.

Comfortable Accommodation
Enjoy a restful night's sleep on the signature Serenity beds and wake up to a cup of coffee from in-room coffee makers. Relax with a swim in the indoor pool or catch up on work at the 24-hour business centre.

On-Site Dining
Indulge in delicious meals at the Liberty Tavern Restaurant and Lounge without having to leave the hotel. Take advantage of free 24-hour airport transfers to easily reach Eppley Airfield. Book your stay at Hilton Omaha now for a memorable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OMA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 29 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 566 reviews
Cleanliness: 8.5
Service: 9.5
Location: 10
Room Quality: 8.5
Amenities: 9.5
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 9.5
M
Marshall family_with_children us
10
2026-02-12 via Nuitee
D
Diane couple us
10
We were totally happy with the hotel, stay and walking to restaurants nearby.
Pros:

We went to the concert across the street at CHI Health Center and it was very convenient. Used the skywalk to get in when doors opened. and walked across the street when concert ended.

Cons:

The elevators got busy. Totally understandable with the concert.

2026-02-10 via Nuitee
A
Achol couple us
10
2026-02-09 via Nuitee
J
Jolene couple us
5
Pros:

Did not eat there

Cons:

Could have had a cleaner bathroom. Dirty wash cloth left under vanity and dirt left. Elevator was not working and we were parked in the parking garage on 3rd level and had a hard time getting someone to help us find the stairs to get there.

2026-01-29 via Nuitee
B
Brenda couple us
9
2026-01-29 via Nuitee
N
Nate couple us
5
Dry, cold, didn’t see the value here
Pros:

Restaurant was nice

Cons:

Rooms had stains on bedding/pillow cases, the air was really dry in the rooms, lobby was freezing with no heaters. People were sitting in lobby with coats on.

2026-01-27 via Nuitee
B
Black couple us
10
2026-01-26 via Nuitee
T
Tiffany couple us
7
Quick night away for a concert
Pros:

Location is perfect for CHI concerts and events!

Cons:

Property needs to do something with parking garage. Then we had marijuana smoke fill our room as we watched a movie. It was literally a lit smoke not vape! I turned it in as I’m not paying for that! Then put a towel under my door.

2026-01-26 via Nuitee
D
Darrick solo_traveller us
6
Pros:

Location also staff was pleasant.

Cons:

Parking was a little complicated. Ticketing system said our vehicle had already left the complex but we were still parked in our spot. My husband had to come back into the hotel and get help.

2026-01-20 via Nuitee
J
Joel couple us
10
Great stay, this will be our go to lodging for events at Century Link.
Pros:

Excellent location, with the Hilton App check in and out was a breeze. Great venue to attend events at Century Link Center. Definitely get the Hilton App to avoid long check in lines at the front desk. We were able to check in through the App prior to arrival. When we arrived there was a very long line of people trying to check in prior to our event and we were able to walk right by line of people and access our room with our phones with the electronic key sent through the App.

Cons:

A little more detailed explanation on the parking situation and what you need to do upon arrival.

2026-01-20 via Nuitee
R
Robert couple us
10
2026-01-20 via Nuitee
J
Jessica couple us
10
2026-01-20 via Nuitee
C
coleman couple us
10
2026-01-19 via Nuitee
L
Lisa family_with_children us
5
Pros:

We did not use any of the facilities other than our room and parking. The first impression when we got there was not good because the entrances to the elevators where very dirty and the doors were damaged and if the cost for the parking is to keep it in good condition someone has dropped the ball. Your site states available parking but does not state it costs an additional $30 a night.

Cons:

The cleaning of the room was not horrible but it was definitely not top notch. The beds were very clean and fresh. The comfort of them were definitely the best we have had at anywhere we have stay.

2026-01-19 via Nuitee
A
Amber extended_group us
9
2026-01-19 via Nuitee
B
Brad couple us
10
Will definitely stay again. Perfect for concerts and events next door
Pros:

Jaiden at the front desk was awesome!!! Amazing sense of courtesy, very professional and great sense of humor. Definitely a great employee in my wife and my opinion!!!!

Cons:

The only complaint i had was very quickly resolved by the front desk. The blanket on our bed had multiple brown stains embedded in the layers when I texted the desk they sent someone up in about 30 or so minutes and changed it and remade the bed. 5☆ to them as well for correcting the situation in such a prompt and timely manner

2026-01-19 via Nuitee
J
Johnny couple us
10
Friendly service
2026-01-19 via Nuitee
J
Jolene extended_group us
8
It was a very carefree stay with food, drinks and a great nights sleep.
Pros:

The room was clean, cool, and quiet. The food and drinks were a little pricy but worth it for the convenience. We had tickets to a comedy show at CHI so the location was perfect. We just walked across the skywalk. Overall I highly recommend this hotel. We stay here often and it never disappoints!

Cons:

We arrived at peak check in time on a Friday night. There was a long line. Use the digital check-in if you can with a digital key.

2026-01-19 via Nuitee
M
Megan extended_group us
10
Cons:

No free breakfast

2026-01-19 via Nuitee
W
William family_with_children us
9
2026-01-19 via Nuitee