The Cabanas Hotel at Sun City Resort

Hotels
Sun International
7.8 (107 reviews)
Sun City Resort, Pilanesberg, P O Box 3, Moses Kotane, North West, 0316 , Moses Kotane , ZA

Facilities

Meeting rooms
Full-service spa
Fitness facilities
Express check-out
Newspapers in lobby (surcharge)
Arcade/game room
Health club
Nightclub
Boat tours on site
Parasailing on site
See all facilities

Review Highlights

Categories

Cleanliness
6.71
Room did not look like the Expedia picture.
Service
8.18
Standard quality for this hotel tier.
Location
8.22
Standard quality for this hotel tier.
Room Quality
8.17
Standard quality for this hotel tier.
Amenities
8.2
Standard quality for this hotel tier.
Value for Money
8.16
Standard quality for this hotel tier.
Food and Beverage
8.21
Standard quality for this hotel tier.
Overall Experience
8.18
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 03:58

Property Description

Spa and Safari Retreat
Unwind with massages, facials, and a thrilling safari experience. Enjoy the excitement of the casino and golf course, complemented by free Wi-Fi and concierge services.
Dining Extravaganza
Indulge in a variety of cuisines at 10 restaurants and a cafe. Sip on drinks at multiple bars, including a poolside bar for a relaxing evening.
Luxurious Accommodations
Experience comfort in 380 air-conditioned rooms with modern amenities. Explore nearby attractions like The Gary Player Golf Course and The Valley of Waves.
Ready to escape to luxury and adventure? Book your stay at The Cabanas Hotel for an unforgettable experience.

Important information:

  • Reservations are required for golf tee times and massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NTY

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

7.8
Based on 107 reviews
Cleanliness: 6.71
Service: 8.18
Location: 8.22
Room Quality: 8.17
Amenities: 8.2
Value for Money: 8.16
Food and Beverage: 8.21
Overall Experience: 8.18
G
Gillian family
6
Pros:

The room did not look anything like the Expedia picture- was like Disney All Star Resort!

2025-06-19 via Nuitee
L
Lukas
8
Pros:

Bathrooms need upgrading

2025-05-31 via Nuitee
A
Adam family
6
Pros:

There were building works taking place making everything dusty . The loud noise of the leaf blower every day was incredibly annoying. The noise made by staff early in the morning was not good.

2025-05-30 via Nuitee
I
Ivy family
6
Pros:

Great variety of buffet breakfast,staff was very good and helpful from reception

2025-05-23 via Nuitee
E
Earl
10
Pros:

Had a great time played both courses everyone was great

2025-05-15 via Nuitee
K
Karen
8
Pros:

Overall the stay was very relaxing but there was a problem with check in that really wasnt resolved. It was great to walk arouls and the shuttle was very convenient. Its a shame they dont stay open later at night fors around the pool area.

2025-04-28 via Nuitee
R
Rachel family
6
Pros:

Room very basic and new renovations. Bedding was terrible, mattress well worn and pillows were vile!
We stayed in the twin room, would never stay in these rooms again.
Facilities on the complex were fantastic, just a shame about the room

2025-04-22 via Nuitee
V
Verified traveler
4
Won't return.
Pros:

First trip to Sun City so we weren't sure what to expect. Had requested a quiet room prior to arrival. First room I was shown was the antithesis of that being near the pool (which has very loud music playing all day) and beside the housekeeping room complete with banging of garbage cans, staff chatting, etc. Requested to move and was given an old room at the very far end of the resort. Sub standard.

Service was desultory at best. Bar closes at 6:30pm regardless of the number of customers. Breakfast buffet identical every day. Housekeeping did a fine job of cleaning but it took 3 requests for towel replacement when they forgot to leave clean ones. It seems most of the staff aren't particularly interested in being there.

The complex itself is obviously casino-centric. There are very few activities available in the evenings besides gambling and even most bars close fairly early.

The highlight was definitely golf. The 13th hole on Lost City with the crocodiles was memorable. The Gary Player course is walking only with mandatory caddies who carry the clubs (my caddy was excellent and a far superior golfer to me!)

2025-04-08 via Nuitee
S
Sibongile family_with_children
10
Pros:

the people who work there are so friendly and very helpful i also like the respect they offer to the guest

2025-03-23 via Nuitee
D
Deon family_with_children
4
Pros:

Offhand staff, tired room needing maintenance, shower fluctuates from hot to cold. Canteen style breakfast, good choice of food but offhand staff and format let it down. Grounds around the hotel strewn with litter swept from the rooms, used soap, used coffee and sugar packets, cocktail sticks etc etc. Overall for the price per night, Poor.

2025-03-14 via Nuitee
M
Monteiro family
8
Pros:

The sir cond in my room (2504) is not working properly.

2025-03-01 via Nuitee
G
Gary friends
8
Pros:

The rooms were a little small but manageable. The poor area needs freshening up and renovating as ever time it rains the roof leaked.

2025-02-19 via Nuitee
M
Martha partner
10
Pros:

The view was very beautiful especially at night....everything was convenient...

2025-02-12 via Nuitee
M
Mitchelle family
10
Pros:

The property is very clean and beautiful

2025-02-02 via Nuitee
L
Lorraine
8
Holiday
Pros:

We had a couple of small hiccups but Bonny Monyatsi more than took the trouble to make amends. Which was excellent customer service. Best we have received anywhere. A credit too the hotel.
Rooms on the smaller side. Good breakfast with plenty of variety and large pool with lots of sunbeds.

2025-01-24 via Nuitee
U
Udesh family_with_children
10
Pros:

Room had everything we needed to make our stay enjoyable, and it would have been helpful to have the kids sleeping explained to us. The staff and service was exceptional with a great breakfast option with something for each of us.
As a recommendation it would be helpful to have a drying area for wet swimwear.
We would definitely book and stay again.

2025-01-17 via Nuitee
D
Derek family
10
Pros:

Loved the whole experience

2025-01-04 via Nuitee
P
Patrick family
8
Pros:

The cabanas is a excellence place but some times we don’t understand some of the things their.

2024-12-31 via Nuitee
C
Candice
6
Good for young families
Pros:

Family room was very small and the fold out couch is not very comfortable. The property needs some love and care in the rooms and around the facility. It was a comfortable stay for 4 days.
The staff were so lovely and the breakfast was amazing with so many choices.

2024-11-22 via Nuitee
N
Nicholas
10
Unbelievable
Pros:

Our stay was fantastic. As a family we had a great amazing time together. The food, loads of it, was delicious. For the evening meal we had the option of the fastfood up in the Sun City Centre. The package we took included the valley of waves entrance for everyone and everyday we where there, including check-in day and checkout day. We had a great room, loved the shower, kids had the TV for a few minutes before they fell off to sleep exhausted from the amazing time in the valley of waves with all the slides and the tings to do.

It was awesome.

2024-11-12 via Nuitee