EMA House Hotel Suites

Hotels
9.4 (910 reviews)
Nordstrasse 1 , Zürich , ch

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Issues with housekeeping
Lack of kitchen items

Categories

Cleanliness
8.91
Many reviews praised the cleanliness, but issues with housekeeping were noted.
Service
9.88
Most reviews highlight the helpful and friendly staff, though one instance of rudeness was mentioned.
Location
9.92
Guests appreciated the good location of the hotel, citing safety and accessibility.
Room Quality
9.87
Room quality was generally praised for comfort and spaciousness.
Amenities
8.9
Some amenities were liked, but several reviews pointed out the lack of utensils and facilities.
Value for Money
8.86
Some reviews expressed that while it was pricey, the experience could justify the cost.
Food and Beverage
8.91
Breakfast delivery was noted, but the lack of a buffet and kitchen items was a drawback.
Overall Experience
9.99
Overall stay was very positive with many guests stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:33

Property Description

Luxurious Suites in the Heart of Zurich
EMA House Hotel Suites offers spacious Junior Suites, luxurious 1- or 2-Bedroom Executive and Residential Suites, providing privacy in the city center. Enjoy amenities like a work desk, free Wi-Fi, and individually adjustable air conditioning.

Deluxe In-Room Breakfast
Start your day with a delicious breakfast served in your room, featuring fresh bread, scrambled eggs, meats, cheeses, cereals, yoghurt, fruit salad, juice, and coffee.

Convenient Location and Transportation
Located steps away from Zurich's main railway station, with easy access to the Old Town and Bahnhofstrasse. Reach the airport in 15 minutes by taxi or take a direct tram to the fairgrounds. Book now for a comfortable and convenient stay at EMA House Hotel Suites.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CHF 28 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    Children from 2 years old to 16 years old stay for CHF 45 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 910 reviews
Cleanliness: 8.91
Service: 9.88
Location: 9.92
Room Quality: 9.87
Amenities: 8.9
Value for Money: 8.86
Food and Beverage: 8.91
Overall Experience: 9.99
C
Christian • family_with_children • ch
10
2026-04-17 • via Nuitee
N
Nasoni • solo_traveller • ch
10
2026-04-12 • via Nuitee
Y
YP • extended_group • de
10
2026-04-11 • via Nuitee
H
heiko • solo_traveller • de
9
2026-04-11 • via Nuitee
A
Adil • family_with_children • ch
6
2026-04-10 • via Nuitee
M
Michèle • family_with_children • ch
9
2026-04-10 • via Nuitee
M
marcou296 • Family • Tamarindo, Province of Guanacaste
10
Great experience at Zurich
Pros:

Great room, very nice people, very good breakfast in your room.
My best room during my trip to Europe.

2026-04-05 • via Tripadvisor
Y
Youngbin • family_with_children • kr
10
사랑스러운 숙소
Pros:

흠잡을곳없이 청결하고 넓은 아파트형의 숙소에서 잘 머물렀어요. 약속된 시간에 객실 테이블에 세팅해주시는 조식은 아침시간을 풍요롭게 해주셨어요.

Cons:

살짝 외져있긴한데 숙소가 만족스러워 괜찮았습니다.

2026-04-04 • via Nuitee
M
Mubarak • family_with_children • ae
10
2026-03-28 • via Nuitee
R
Reda • family_with_children • ma
10
2026-03-24 • via Nuitee
K
Ke • couple • cn
7
Pros:

The breakfast is really good

Cons:

The cover of the blanket is broken

2026-03-20 • via Nuitee
R
RM • family_with_children • in
10
Lovely property, would definitely recommend it for families
Pros:

Rooms were very spacious. Location was great, about a 10 min walk to Old Town. Nice quiet area.

2026-03-16 • via Nuitee
J
Janis • family_with_children • lv
10
Iesaku ģimenēm ar bērniem. Laipna apkalpošana. Ērta lokācija.
2026-03-16 • via Nuitee
M
Mariana • couple • br
10
Pros:

Amazing breakfast and amazing room

2026-03-13 • via Nuitee
M
Maria Pia • extended_group • br
10
Surpreendeu positivamente
Pros:

Do espaço e da acomodação

2026-03-12 • via Nuitee
A
Aziz • family_with_children • it
10
2026-03-12 • via Nuitee
M
Mislav • extended_group • us
10
A very pleasant stay in Zurich
Pros:

The service was great. All staff were beyond helpful. Breakfast was excellent. The rooms are great.

Cons:

nothing

2026-03-05 • via Nuitee
C
Canaltay • solo_traveller • tr
10
Thanks for every personnel, Food was good, Rooms are clean, Nice Hotel
Pros:

Good Hotel
Clean
Food was good

2026-03-02 • via Nuitee
A
Amine • family_with_children • fr
10
2026-02-25 • via Nuitee
Y
Yousef • couple • il
9
Thanks for the hospitality. If you are in zurich, looking for a nice place to stay the night at, Ema is definitely a goo
Pros:

Very big apartment. Good location (meters from the tram station)

2026-02-23 • via Nuitee