EMA House Hotel Suites

Hotels
9.4 (941 reviews)
Nordstrasse 1 , Zürich , ch

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Issues with housekeeping
Lack of kitchen items

Categories

Cleanliness
8.91
Many reviews praised the cleanliness, but issues with housekeeping were noted.
Service
9.88
Most reviews highlight the helpful and friendly staff, though one instance of rudeness was mentioned.
Location
9.92
Guests appreciated the good location of the hotel, citing safety and accessibility.
Room Quality
9.87
Room quality was generally praised for comfort and spaciousness.
Amenities
8.9
Some amenities were liked, but several reviews pointed out the lack of utensils and facilities.
Value for Money
8.86
Some reviews expressed that while it was pricey, the experience could justify the cost.
Food and Beverage
8.91
Breakfast delivery was noted, but the lack of a buffet and kitchen items was a drawback.
Overall Experience
9.99
Overall stay was very positive with many guests stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:33

Property Description

Luxurious Suites in the Heart of Zurich
EMA House Hotel Suites offers spacious Junior Suites, luxurious 1- or 2-Bedroom Executive and Residential Suites, providing privacy in the city center. Enjoy amenities like a work desk, free Wi-Fi, and individually adjustable air conditioning.

Deluxe In-Room Breakfast
Start your day with a delicious breakfast served in your room, featuring fresh bread, scrambled eggs, meats, cheeses, cereals, yoghurt, fruit salad, juice, and coffee.

Convenient Location and Transportation
Located steps away from Zurich's main railway station, with easy access to the Old Town and Bahnhofstrasse. Reach the airport in 15 minutes by taxi or take a direct tram to the fairgrounds. Book now for a comfortable and convenient stay at EMA House Hotel Suites.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CHF 28 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    Children from 2 years old to 16 years old stay for CHF 45 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 941 reviews
Cleanliness: 8.91
Service: 9.88
Location: 9.92
Room Quality: 9.87
Amenities: 8.9
Value for Money: 8.86
Food and Beverage: 8.91
Overall Experience: 9.99
M
Melissa • extended_group • us
10
2026-05-22 • via Nuitee
L
Lior • family_with_children • il
10
Amazing
Pros:

Super spacious rooms, very nice staff and good location. Breakfast was amazing and the hotel is very baby friendly

Cons:

Nothing

2026-05-20 • via Nuitee
S
Shatha • couple • kw
10
Pros:

I had an excellent stay at EMA House Hotel Suites in Zurich. The hotel is very clean, quiet, and located in a safe and beautiful area. The suite was spacious, comfortable, and well equipped, especially the kitchen which was very convenient for a longer stay. The staff were kind, professional, and always welcoming. The location is great with easy access to the tram and Zurich city center. I truly enjoyed the peaceful atmosphere and the high level of comfort. I would definitely stay here again and highly recommend it to anyone visiting Zurich.

2026-05-19 • via Nuitee
T
tareq • extended_group • ae
9
2026-05-19 • via Nuitee
S
Shatha • couple • kw
10
Pros:

I had an excellent stay at EMA House Hotel Suites in Zurich. The hotel is very clean, quiet, and located in a safe and beautiful area. The suite was spacious, comfortable, and well equipped, especially the kitchen which was very convenient for a longer stay. The staff were kind, professional, and always welcoming. The location is great with easy access to the tram and Zurich city center. I truly enjoyed the peaceful atmosphere and the high level of comfort. I would definitely stay here again and highly recommend it to anyone visiting Zurich.

2026-05-19 • via Nuitee
S
Shatha • couple • kw
10
2026-05-06 • via Nuitee
D
Diane • extended_group • us
10
It was excellent
Pros:

Gorgeous spacious rooms. Great room service for breakfast!

Cons:

Not many places to eat nearby

2026-05-04 • via Nuitee
D
Darsshini • couple • in
9
2026-04-29 • via Nuitee
M
Marcus • family_with_children • fr
8
Excelente acomodação e serviço.
Pros:

O pequeno-almoço é servido no quarto e esteve muito bom. O quarto é espaçoso e tudo muito limpo e moderno. Banheiro excelente. As instalações são novas e o acabamento de excelente qualidade. Não é muito próximo do Centro, mas dá para ir andando ou tomar o tram que para na porta e leva ao centro da cidade, num percurso de 5 minutos.

Cons:

A região é completamente vazia à noite, não tem nada interessante por perto — é preciso andar uns 10 minutos ou tomar o tram para chegar à região central, onde há bares e restaurantes.

2026-04-28 • via Nuitee
M
Mihkel • solo_traveller • ch
7
Good, but with certain reservations
Pros:

The staff (the people are really nice), the comfort, the quietness, the spaciousness of the room (depends on the room, of course) and the relative privacy (good sound isolation, etc.).

Cons:

The breakfast option is not bad, but overall rather weird. Very limited amount of choices + rather average quality, has to be decided in advance, brought by the room service (which is, in turn, nice), so it's hard to appreciate it, especially during rather short stay. The location of the hotel - and I'd like to stress, that the hotel itself & the staff has, obviously, absolutely nothing to do with it - is a pure dump. Zurich as a town is already massively overrated, but this particular corner is worse than Paris and New York at night combined. Extreme proximity to (former) Platzspitz - for those, who know. Drug dealers, clouds of marijuana + LOTS of undesirable characters around.

2026-04-24 • via Nuitee
O
Omar • couple • ae
8
2026-04-21 • via Nuitee
H
Hyon • couple • jp
10
Comfortable long stay
Pros:

Location, cleanliness, attentive staff

Cons:

Can’t think of it. Everything was perfect.

2026-04-20 • via Nuitee
E
Erica • family_with_children • ch
10
2026-04-19 • via Nuitee
C
Christian • family_with_children • ch
10
2026-04-17 • via Nuitee
N
Nasoni • solo_traveller • ch
10
2026-04-12 • via Nuitee
H
heiko • solo_traveller • de
9
2026-04-11 • via Nuitee
Y
YP • extended_group • de
10
2026-04-11 • via Nuitee
A
Adil • family_with_children • ch
6
2026-04-10 • via Nuitee
M
Michèle • family_with_children • ch
9
2026-04-10 • via Nuitee
M
marcou296 • Family • Tamarindo, Province of Guanacaste
10
Great experience at Zurich
Pros:

Great room, very nice people, very good breakfast in your room.
My best room during my trip to Europe.

2026-04-05 • via Tripadvisor