Hotel Maya Caribe Faranda Cancún

Hotels
•
Faranda Hotels
7 (230 reviews)
Boulevard Kukulcan Km 6 , Cancún , mx

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Nice food
Cons:
Cleanliness issues
Outdated rooms
Maintenance problems

Categories

Cleanliness
5
Multiple comments mention issues with dirtiness and maintenance.
Service
8
Staff received positive remarks for friendliness and helpfulness.
Location
8
The hotel is praised for its convenient location near transportation and the beach.
Room Quality
5.5
Rooms were reported as outdated, with maintenance issues.
Amenities
6.5
Amenities noted, but cleanliness and maintenance are lacking.
Value for Money
7.5
Good pricing mentioned, although some issues detract from value.
Food and Beverage
8.5
Variety and quality of food praised, breakfast buffet highlighted positively.
Overall Experience
7
Overall enjoyment mixed with dissatisfaction regarding cleanliness and maintenance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:52

Property Description

Private Beachfront Location and Tropical Gardens
Experience the beauty of Cancun at Hotel Maya Caribe Faranda, nestled in tropical gardens with a private beachfront.

Convenient Access to Attractions and Water Activities
Explore Cancun's attractions with ease from our hotel, and indulge in various water activities for a fun-filled stay.

Relaxing Poolside Atmosphere and Authentic Dining Experience
Unwind by the spacious pool overlooking the ocean, and savor traditional Mexican cuisine at our on-site restaurant. Let our concierge assist in planning your perfect day.

Book your stay now at Hotel Maya Caribe Faranda Cancun for a memorable tropical getaway!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

By provision of the local municipality, the hotel charges a mandatory tax of $79.38 MXN per room, per night, payable directly at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7
Based on 230 reviews
Cleanliness: 5
Service: 8
Location: 8
Room Quality: 5.5
Amenities: 6.5
Value for Money: 7.5
Food and Beverage: 8.5
Overall Experience: 7
M
Maria Dolores • family_with_children • mx
10
2026-02-10 • via Nuitee
J
Jesus • extended_group • es
8
Calidad precio bastante aceptable
Pros:

La ubicación es un sueño, es lo mejor que tiene y el personal es muy atento, calidad precio es aceptable

Cons:

Las habitaciones están con una buena falta de reforma y comida es regular, el restaurante a la carta es lo que tiene un pase, pero es aceptable, pero recalcó que no se puede pretender pagar el poco dinero que pagamos para obtener un 5****, aceptamos las incomodadas esas por el precio que pagamos, para un par de noches no está mal, mas no, la verdad…

2026-01-31 • via Nuitee
H
HARUMI • couple • jp
8
2026-01-23 • via Nuitee
L
Lyris • solo_traveller • ca
7
2026-01-20 • via Nuitee
A
aledauria • solo_traveller • cl
1
encontre un raton muerto en el buffet....
Pros:

La ubicacion y la playa es buena, en general por el precio esta ok

Cons:

Encontre un raton muerto en las bandejas de comida del desayuno, lleve el caso a la administracion y no hicieron nada al respecto no lo tomaron en serio, solo me dejaron ir pagando hasta el dia que estuve alli. Por supuesto no me quise quedar ni comer mas alli. Me cambie de hotel de inmediato. TENGO FOTOS DEL ROEDOR!!!

2026-01-20 • via Nuitee
T
Tanja • family_with_children • at
7
2026-01-20 • via Nuitee
M
Maria Soledad • family_with_children • mx
6
agradable
Pros:

los jardines muy cuidados y muy bonito, el precio solo del desayuno esta bien los demas muy caros

Cons:

un dia no hubo agua caliente, no hay hielo disponible , el horario del desayuno cierra demasiado temprano a las 10am , un dia la camarera nos despertó 7.50am para hacer el cuarto pésimo,

2026-01-19 • via Nuitee
F
Francy Milena • family_with_children • co
8
Pros:

Es un hotel bien ubicado. Es mas conocido como dos playas.
La alimentación es buena
La playa hermosa.

Cons:

Es una edificación antigua. Es tiempo de hacer remodelaciones especialmente de los baños. Ya que no tienen ventilación natural. El olor es a cañería. El primer dia de nuestra estancia fue en un primer piso y este problema no era tolerable. El ppersonal nos reubico en un segundo piso y fue mejor. Aunque resaltó que el problema persistio.

La habitación es amplia. Pero las almohadas son rocas.

2026-01-19 • via Nuitee
J
Juan Ignacio • couple • ar
8
2026-01-18 • via Nuitee
C
CC • family_with_children • gb
7
Good value for money
Pros:

The hotel beach is great and when we were there it wasn't too crowded.
The breakfast was good.

Cons:

It is good value for money but needs an update for sure. The pillows were horrible and every time we showered, water went all over the bathroom as the shower head was old.

2026-01-16 • via Nuitee
G
Greg • solo_traveller • ca
6
Unpretentious locals resort for mexicans
Pros:

The food was ok the rooms are ok the staff are amazing and the beach is the best in cancun

Cons:

The rooms and food

2026-01-15 • via Nuitee
J
Jo • solo_traveller • mx
10
2026-01-15 • via Nuitee
K
Karen • couple • mx
1
HORRIBLE EXPERIENCIA, lugar y staff
Pros:

Nada

Cons:

Las fotos muestran un lugar agradable pero las habitaciones son horribles, es muy confuso para llegar y hay demasiada gente. Intentamos hacer check out inmediatamente y nos trataron horrible y hasta la fecha (2 meses después) no nos quieren reembolsar las 2 noches que habíamos pagado (erróneamente) por adelantado.

2026-01-13 • via Nuitee
U
urtiaga • solo_traveller • ar
8
Cons:

No hay variedad de comida saludable en el almuerzo . O disponible el buffet para merendar

2026-01-08 • via Nuitee
R
Rebekka • family_with_children • dk
3
2026-01-06 • via Nuitee
S
Sancho • family_with_children • cr
3
Pros:

Solo lo cerca que tiene la playa

Cons:

El baño no tiene ventilación y huele mal, la comida tres restaurantes y no hay variedad de comida, la piscinas súper frías no podían estar los niños del frío.

2026-01-05 • via Nuitee
M
Mark • extended_group • us
5
It was ok for the price
Pros:

Food was good at nighttime.

Cons:

The rooms need an upgrade, the toilet sometimes didn’t flush, the mattresses were ripped and old.

2026-01-05 • via Nuitee
H
Hugo • family_with_children • us
7
2026-01-03 • via Nuitee
P
Phyllis • extended_group • ca
10
We enjoyed our visit thoroughly! Thanks!
Pros:

Lindo restaurant staff was excellent!
Lots of food variety.
Breakfast buffet was delicious. Curros were so good!
Beach was beautiful!
All staff were so helpful and pleasant. 😊

Cons:

Not a new facility but comfortable.

2026-01-01 • via Nuitee
C
Catarina • family_with_children • pt
10
Pros:

Tudo incrivel, desde o staff a localizacao e instalações.

Cons:

Penso que as casas de banho precisariam de uma remodelacao

2026-01-01 • via Nuitee