Pantages Hotel Toronto Centre

Hotels
8.7 (2370 reviews)
200 Victoria Street , Toronto , ca

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Unclean glassware
Delayed security deposit
Limited amenities

Categories

Cleanliness
7.88
Some reviews mentioned unclean glassware in the room but overall sentiments were positive regarding cleanliness.
Service
9.35
Multiple reviews praised the staff for being friendly, helpful, and accommodating.
Location
9.39
Many guests appreciated the excellent central location for shopping and theaters.
Room Quality
8.84
Most reviews highlighted the spacious, clean, and comfortable rooms.
Amenities
8.37
Some amenities lacked, such as room service and adequate kitchen supplies.
Value for Money
8.83
Room rates are justified by comfort and location, though some costs were delayed.
Food and Beverage
7.88
Reviewers mentioned issues with missing items for in-room tea and coffee.
Overall Experience
9.05
Overall positive experiences with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:21

Property Description

Modern Fitness Centre

Non-Smoking Rooms with Amenities

Convenient Downtown Location

Book your stay now at Pantages Hotel Toronto Centre, just steps away from Toronto Eaton Centre and Yonge-Dundas Square. Enjoy our modern fitness centre, non-smoking rooms with flat-screen TVs, Keurig coffee, and free local calling. Explore Toronto's financial district, only a short walk from our convenient location.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

A 6% hotel service fee is charged to the room rate and includes the following:

• In room Keurig coffee and tea
• Use of Business Center
• Use of Fitness Room
• Local phone calls

Special cancellation policies apply for bookings of 8 or more rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 13 years old stay for CAD 10 per person per night when using an existing bed.
    People no matter the age stay for CAD 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.7
Based on 2370 reviews
Cleanliness: 7.88
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 8.37
Value for Money: 8.83
Food and Beverage: 7.88
Overall Experience: 9.05
M
Miguel solo_traveller ca
9
2026-06-27 via Nuitee
S
Sarah couple gb
8
Great stay in Toronto
Pros:

The room was well equipped and clean. Great location for exploring Toronto

Cons:

Nothing

2026-06-27 via Nuitee
D
DAVID solo_traveller ca
10
Pros:

Great location. Staff very friendly, helpful. Large comfortable room.

2026-06-27 via Nuitee
J
James couple gb
8
Excellent just what we needed, great value
Pros:

Excellent city hotel. Gave us an upgraded room too. Really good room

Cons:

Only issue was room was very hot, could it get the ac to cool

2026-06-27 via Nuitee
S
Sarah Louise solo_traveller ie
10
Pros:

Very Spacious room fitting family of four (3 adults and a teenager). Spotless. Equipped with toaster, coffee machine, fridge freezer, hot plate and microwave. 4 cups, plates, bowls, glasses. Full cutlery. Cooking utensils, pots, pans, ice bucket available upon request. Arrived in moments.
Plenty of storage space, TV, dining table and chairs, Aircon and the most comfy beds. Housekeeping arrived daily.
Staff were exceptionally courteous and professional. Very helpful and kind Into the bargain.
Bar only opens at 4.30pm with limited draught beers but it is a quite area. WiFi was great.
There is a 24 hour diner on the corner. Frans restaurant which became our go to, although breakfast is available in the hotel.
My son used the gym facilities. He was happy enough with equipment on site.
Location was great and on the quieter side off Dundas square.

Cons:

Imagine.....the only slightest bugbear was the remote for our TV in Room 1712 was likely a universal rather than Samsung and it was frustrating to change TV channel or volume but this is really scrapping the barrel.

2026-06-23 via Nuitee
J
Joseph couple au
9
Would stay again
Pros:

Clean and close to attractions

2026-06-17 via Nuitee
R
Rezanur solo_traveller us
10
2026-06-16 via Nuitee
E
Ezedin couple se
9
2026-06-14 via Nuitee
S
SINODREAM solo_traveller ng
10
2026-06-13 via Nuitee
G
Grace solo_traveller ca
8
Pros:

Proximity to hospital

Cons:

Price jump for soccer

2026-06-12 via Nuitee
D
Dunc14 Couples Ottawa, Ontario
10
Perfect location, friendly staff
Pros:

Perfect location, close to theatres, restaurants, the Eaton Centre. The reception staff were very friendly and helpful. Our room (King bed) was spacious, clean, quiet, and well appointed. The only small issue we had was inconsistent hot water, but other than that it was great! The diner next door (Fran’s) is very good for breakfast. We would definitely return.

2026-06-11 via Tripadvisor
K
kennethhZ5215MB Couples Sault Ste. Marie, Northeastern Ontario, Ontario
10
Top notch Pantages Hotel
Pros:

From the moment we stepped into the lobby it felt nice,clean well kept up ,PAUL& JULIETTE provided top notch attention to all our needs as we were in town for operation for my wife and had trouble getting tech info copy's from our phones to there printer and than sent back to hospital via email coupled with the stress off impending operation they are to be commanded for being such an asset to the hotel

2026-06-11 via Tripadvisor
E
Elizabeth solo_traveller ca
10
2026-06-08 via Nuitee
N
NYSashaNY Family Palo Alto, California
10
Great hotel, service and location
Pros:

We had a great stay during our recent visit to Pantages hotel. This was our second stay here, and we chose it again because we fully enjoyed our experience the first time.
The hotel is in a central location, very close to the main shopping center, It has its own restaurant. There are many other dining options nearby. We liked having a laundry and a dryer machine in our room, which was very convenient during our stay.
There was an unexpected issue with the hot water during our stay, and we had to take cold showers. But the hotel management was kind enough and offered a complimentary breakfast voucher to us. This was very nice of them. We enjoyed our breakfast, which was well prepared and nicely served.
The room was clean, comfortable, and had its own charm. The staff were friendly and accommodating. They also had a storage room where we were able to keep our luggage since we arrived before check-in time. The hotel now works with Air Canada miles program and you are able to earn a few miles when staying at Pantages hotel.
Overall, we had a very enjoyable experience and would definitely choose this hotel again on our next visit to Toronto. I highly recommend it to anyone visiting the city.

2026-06-01 via Tripadvisor
F
Florian solo_traveller ca
9
2026-06-01 via Nuitee
C
Curtis solo_traveller us
9
Great value and I will choose this Hotel again
Pros:

The location was great
The room was spacious
The bed was comfortable
The Dining room and Bar was excellent
The Staff was super

Cons:

The TV was erratic and not functioning as well
A Fire alarm went off several times

2026-05-29 via Nuitee
R
risaak Family Winnipeg, Manitoba
10
visiting from the peg
Pros:

this is our third time staying at the pantages and we love it here! the staff is always very friendly and accommodating! the location is great for all our vacation events! easton’s centre and the ttc to union centre etc. would highly recommend this hotel! shout out to james who checked us in!

2026-05-25 via Tripadvisor
C
cdandoy Solo travel Gilbert, Arizona
10
Nice!
Pros:

Had a great 2 night stay at this hotel. It was easy to check in. Room was clean and comfortable. It was a good size room and bed. Would stay again. Love the diner right next door.

2026-05-25 via Tripadvisor
A
andrewlD2561HS Couples
10
Great location for exploring downtown Toronto
Pros:

Great location for exploring downtown Toronto, 2 minutes walk to the nearest subway entrance. Theatre close by was a bonus.
Reception and bar staff were very friendly and helpful throughout our stay. Food and drinks in the bar were good, not a huge menu but what was there was very good and presented well. Room was larger than expected and clean. Nice large comfortable bed.

2026-05-24 via Tripadvisor
S
Stephen couple us
8
Everything from the location to the staff was on point!
Pros:

Location is excellent!

Cons:

NA

2026-05-24 via Nuitee