Pantages Hotel Toronto Centre

Hotels
8.7 (2339 reviews)
200 Victoria Street , Toronto , ca

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Unclean glassware
Delayed security deposit
Limited amenities

Categories

Cleanliness
7.88
Some reviews mentioned unclean glassware in the room but overall sentiments were positive regarding cleanliness.
Service
9.35
Multiple reviews praised the staff for being friendly, helpful, and accommodating.
Location
9.39
Many guests appreciated the excellent central location for shopping and theaters.
Room Quality
8.84
Most reviews highlighted the spacious, clean, and comfortable rooms.
Amenities
8.37
Some amenities lacked, such as room service and adequate kitchen supplies.
Value for Money
8.83
Room rates are justified by comfort and location, though some costs were delayed.
Food and Beverage
7.88
Reviewers mentioned issues with missing items for in-room tea and coffee.
Overall Experience
9.05
Overall positive experiences with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:21

Property Description

Modern Fitness Centre

Non-Smoking Rooms with Amenities

Convenient Downtown Location

Book your stay now at Pantages Hotel Toronto Centre, just steps away from Toronto Eaton Centre and Yonge-Dundas Square. Enjoy our modern fitness centre, non-smoking rooms with flat-screen TVs, Keurig coffee, and free local calling. Explore Toronto's financial district, only a short walk from our convenient location.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

A 6% hotel service fee is charged to the room rate and includes the following:

• In room Keurig coffee and tea
• Use of Business Center
• Use of Fitness Room
• Local phone calls

Special cancellation policies apply for bookings of 8 or more rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 13 years old stay for CAD 10 per person per night when using an existing bed.
    People no matter the age stay for CAD 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.7
Based on 2339 reviews
Cleanliness: 7.88
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 8.37
Value for Money: 8.83
Food and Beverage: 7.88
Overall Experience: 9.05
S
Shaun • solo_traveller • au
8
Close to everything- great location
Pros:

Great location close to Subway and shops. Staff were great would stay here again!

2026-05-05 • via Nuitee
M
Marjukka • extended_group • fi
8
hyvä
Pros:

Sijainti erinomainen,suuri huone. Teevalikoima suppeea,vain vihreää teetä.HYvä siivous.

Cons:

Suihkua vaikea käyttää,ei termostaattia mikä vaikeaa Euroopasta tullessa.

2026-04-23 • via Nuitee
M
Maria Constanza • couple • cl
9
Muy recomendable
Pros:

No tomamos desayuno en Restaurante.
La ubicación es muy buena.

Cons:

La calefacción y la cafetera dejaron de funcionar,pero repusieron una nueva cafetera que estaba impecable.

2026-04-18 • via Nuitee
R
Resort63719325940 • Friends getaway
10
I recommend the James staff at the pantasies hotel as a friendly staff
Pros:

I recommend the James staff at the pantasies hotel as a friendly staff

2026-04-15 • via Tripadvisor
S
Stormwave619 • family_with_children • ec
9
Excelente cumplió con mis expectativas.
Pros:

Ubicación

Cons:

Algunos implementos de cocina faltaban como sarten u olla.

2026-04-13 • via Nuitee
V
vasco • couple • ca
10
2026-04-13 • via Nuitee
C
Christina • solo_traveller • ca
10
Pros:

Location and staff

Cons:

The water pressure in the shower.

2026-04-11 • via Nuitee
W
Wayne • couple • ca
9
Very good hotel for short stays in downtown Toronto.
Pros:

Great location for the theatres and downtown Toronto attractions.

2026-04-10 • via Nuitee
R
richardp96 • Couples • Kilmarnock, East Ayrshire, Ayrshire, Scotland
10
A wonderful Toronto welcome!
Pros:

Excellent experience at Pantages! The hotel is beautiful and well-maintained. Special thanks to Pella at the front desk for her exceptional hospitality and helpfulness upon our arrival. She set a wonderful tone for our entire trip. We will definitely be staying here again.

2026-04-09 • via Tripadvisor
D
Demyd • family_with_children • ca
10
2026-04-09 • via Nuitee
• solo_traveller • ca
8
2026-04-09 • via Nuitee
J
Jedd • couple • th
10
2026-04-07 • via Nuitee
U
Usa • solo_traveller • th
9
Pleasant stay.
Pros:

Good location

Cons:

Fitness is very small.

2026-04-06 • via Nuitee
S
Susan • solo_traveller • ca
5
Nice place right downtown.
Pros:

It was close to where I needed to be for work.

Cons:

Fire alarm several times in the night and unclear PA system and instructions.

2026-03-26 • via Nuitee
3
392marilynes • Solo travel • Montreal, Quebec
10
Fabulous hotel in the heart of Toronto!!!
Pros:

Perfectly located with extra-kind staff!! Pella, James & Paul at the front desk!! And Cristina, Richard, Amir, David & Raymond at the restaurant!! (Yes!! I come here a lot!!;) Clean, spacious and modern rooms!! Nearby shops, restaurants and in the theatre district and Massey Hall!!

2026-03-25 • via Tripadvisor
7
718iveyp • Family
10
Amazing stay at Pantages!
Pros:

Our family stayed at Pantages during the March break weekend for a family staycation and had the best time. Paul and Pella were very accommodating and super friendly and very easy to talk to. The rooms were spectacular. Beds were very comfortable and rooms were clean and beautiful. Thank you Pantages team!

2026-03-25 • via Tripadvisor
A
Alina • couple • ca
10
2026-03-25 • via Nuitee
6
693sarfarazk • Solo travel • Toronto, Ontario
10
Amazing Hotel - Even more Amazing Staff
Pros:

I stayed at this hotel - was met by a lovely gentleman called Ghali who has every single day he has been there - been an absolute pleasure to speak to - to recommend me places and give me a low down on the city. I am off a firm belief that people like this make the stay and he has certainly left an amazing impression.

Hopefully anyone reading these takes the time to note this

The rooms are spotless - clean - has a kitchen - always changed the sheets daily

2026-03-24 • via Tripadvisor
A
A • family_with_children • ca
10
Pros:

It was quiet and comfortable

Cons:

There was nothing

2026-03-24 • via Nuitee
C
Carly • family_with_children • ca
10
2026-03-23 • via Nuitee