Hilton Garden Inn Albuquerque/Journal Center

Hotels
•
Hilton Garden Inn
8.5 (306 reviews)
5320 San Antonio Drive Northeast , Albuquerque , us
+1 505-314-0800

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Very clean
Great location
Cons:
High price
Noisy rooms
Unpleasant breakfast

Categories

Cleanliness
8.46
The hotel is very clean, but there have been mentions of noise disrupting the experience.
Service
9.43
Staff was friendly and attentive to our needs.
Location
9.47
Perfect location, very convenient for events and travel.
Room Quality
8.42
Rooms are modern and clean, but issues with noise and some maintenance concerns were noted.
Amenities
7.95
Facilities are solid; however, some amenities like free breakfast were missed.
Value for Money
7.91
Guests felt the price was high for the offerings.
Food and Beverage
7.46
Disappointment expressed regarding the breakfast not being complimentary.
Overall Experience
8.93
Comfortable stay with great vibes, despite some price concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:53

Property Description

Convenient Location and Amenities
Located just one mile from Cliff’s Amusement Park, Hilton Garden Inn Albuquerque/Journal Center offers a perfect blend of leisure and comfort. Guests can unwind in the heated indoor pool and maintain their fitness routine at the on-site gym.

Comfortable Rooms with Modern Amenities
The well-appointed guest rooms feature complimentary WiFi, DirecTV with HD channels, and convenient appliances like a microwave, refrigerator, and a Keurig® coffeemaker. Relax in the cozy seating areas and catch up on work at the spacious desks.

Delicious Dining Options and Nearby Attractions
Start your day with a delicious cooked-to-order breakfast at The Garden Grille & Bar, which also offers delectable dinner options. Explore nearby attractions like Balloon Fiesta Park, Arroyo Del Oso Golf Course, and Sandia Peak Ski Area during your stay. Experience the best of Albuquerque at Hilton Garden Inn Journal Center.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

When traveling with pets, please note that an extra charge of $75-$125 per pet, per stay, applies. Please note that a maximum of 2 pets is allowed. Please note that the property can only allow pets with a maximum weight of 50 pounds.

Full housekeeping service will be provided every 5th day of your stay.
Stayover housekeeping service may be requested at any time during your stay. This will include limited cleaning service and amenity replenishments.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABQ

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.5
Based on 306 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 7.46
Overall Experience: 8.93
M
Mary • couple • us
10
Pros:

Very clean and quiet.

Cons:

The shower was slow draining. Taking a shower meant standing in ankle deep water.

2026-08-10 • via Nuitee
C
Candice • family_with_children • us
8
Pros:

Space was great

Cons:

Nothing

2026-08-03 • via Nuitee
P
Pippin • family_with_children • us
8
2026-08-02 • via Nuitee
A
Andrew • family_with_children • us
10
2026-07-22 • via Nuitee
J
Joan I'm • solo_traveller • us
6
2026-07-21 • via Nuitee
J
JudiS • family_with_children • us
9
Pros:

The service was great. Everyone was kind and helpful. The room was very comfortable.

2026-07-20 • via Nuitee
S
Shantel • family_with_children • us
10
2026-07-18 • via Nuitee
R
Ruby • family_with_children • us
10
Very pleasant stay my grandson didn’t want to leave. He wanted to stay another day.
Pros:

Cleanliness

2026-06-27 • via Nuitee
S
Shiloh • couple • us
9
Pleasant
Pros:

Clean and comfy

Cons:

Housekeeping staff very noisy in hall

2026-06-22 • via Nuitee
J
Joe • family_with_children • us
10
Pros:

Very clean and quiet

2026-06-03 • via Nuitee
D
Douglas • couple • us
8
Nice hotel near many restaurants and stores
Pros:

Very clean and newly built

Cons:

Not many good dog walking areas around

2026-06-02 • via Nuitee
A
annette • solo_traveller • us
10
Very friendly staff
Pros:

Very clean

2026-06-01 • via Nuitee
T
Terry • couple • us
8
Adequate with surprises as noted.
Pros:

Location was perfect for our purposes. The breakfast was very good. The staff was friendly and professional.

Cons:

This was the 2nd time in 2 weeks we have stayed at this hotel and that added to many more over the past several years. On both occasions the final bill was incorrect and had to be corrected before we left. The second one on final review is still wrong and will require more time to get it right. Also - this is the first time I have ever been charged for parking at your facility. The only lot available is in front of the hotel, and serves only hotel guests. Why the charge - just because you can! May not use again.

2026-06-01 • via Nuitee
M
Marc • couple • de
8
2026-05-25 • via Nuitee
C
Carmen • extended_group • us
10
Just can’t say enough of how kind staff was
Pros:

Staff was super amazing!

2026-05-24 • via Nuitee
C
Christopher • couple • us
10
2026-05-21 • via Nuitee
L
Lopez • solo_traveller • us
10
2026-05-21 • via Nuitee
S
Sandoval • couple • us
10
2026-05-04 • via Nuitee
T
Trinadi • family_with_children • us
10
2026-05-02 • via Nuitee
A
Angelita • family_with_children • us
7
We had a nice stay. Close to where we needed to go.
Pros:

The heated pool was a blast for the kids. It was relaxing and the gym was helpful also the washer and dryer help out a lot. The rooms were clean and it was spacious.

Cons:

Continental breakfast was not offered even thought it was on the advertisement. That was the reason I booked the rooms. I would have liked to have the kids and parents have breakfast before our day started. Thank you.

2026-04-28 • via Nuitee