Bastion Hotel Heerlen

Hotels
•
Bastion Hotels
7.4 (1205 reviews)
In de Cramer 199 , Heerlen , NL
+31 45 575 4540

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Terrace
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Aged facilities

Categories

Cleanliness
6.65
Some guests reported that the hotel was not very clean, with issues noted in reviews.
Service
8.15
The staff received positive remarks for being friendly and helpful, providing a good service experience.
Location
7.65
Conveniently located next to the highway, making it easy to access, but lacking ambiance.
Room Quality
7.15
Rooms were described as generally satisfactory but in need of updates and improvements.
Amenities
7.15
Basic amenities were provided, but some guests noted a lack of certain expected features, like a hairdryer.
Value for Money
8.15
Guests felt that the price-point was reasonable for what was offered, contributing to overall satisfaction.
Food and Beverage
6.65
Mixed reviews on food quality; breakfast was decent, but other dining options lacked flavor and variety.
Overall Experience
7.65
Overall experience was positive, with some reservations about cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 08:51

Property Description

Convenient Location: Situated northwest of Heerlen, Bastion Hotel Heerlen provides easy access to both Maastricht and Aken.

Comfort and Dining: Enjoy a 24-hour front office, cozy rooms, and a diverse selection of dishes from the à la carte menu in the inviting restaurant.

Relaxation and Connectivity: Unwind in the welcoming hotel bar or lounge, equipped with LCD TVs and comfortable lounge chairs. Stay connected with free Wi-Fi throughout the hotel and make use of the complimentary computer with internet access in the lobby.

Ready to experience comfort, convenience, and relaxation at Bastion Hotel Heerlen? Book your stay now!

Important information:

Guests are required to present a valid photo ID and credit card upon check-in.

For reservations of more than 9 rooms, group conditions apply and additional surcharges may apply. Please contact Bastion Hotels for details.

Please note that a valid photo ID and a credit card corresponding to the name on the booking are required.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MST

Location

Guest Reviews

7.4
Based on 1205 reviews
Cleanliness: 6.65
Service: 8.15
Location: 7.65
Room Quality: 7.15
Amenities: 7.15
Value for Money: 8.15
Food and Beverage: 6.65
Overall Experience: 7.65
R
Roger • couple • nl
6
Pros:

6-

2026-10-23 • via Nuitee
I
Irem • couple • tr
3
2026-10-21 • via Nuitee
V
Vesna • family_with_children • ba
8
2026-10-21 • via Nuitee
M
Marlene • family_with_children • nl
9
Goed
Pros:

Zeer vriendelijk personeel. Schoon.

Cons:

Bed en kussen, maar dat is misschien maar net wat je lekker vindt liggen.

2026-10-18 • via Nuitee
M
Mihaela Nicoleta • solo_traveller • ro
1
2026-10-18 • via Nuitee
V
Vladimir • family_with_children • mk
7
Pros:

Good value for the money.

Cons:

Showered with cold water. But they press the button to heat water during the day? not in the morning?

Location is kinda far from city centre, but if you know public transport or have a bike, no prob...

2026-10-17 • via Nuitee
T
Ton • solo_traveller • nl
8
Rustig gelegen hotel met nette kamers voor redelijke prijs
Pros:

Rustig gelegen hotel aan de rand van Heerlen, nabij de A76. Nette kamer met goed bed. Prima voor mijn overnachting voorafgaand aan een congres in Heerlen. Redelijke prijs-kwaliteit verhouding.

Cons:

Beetje krappe en matig verlichte parkeerplaats. Wat sombere, donkere hotelkamer. Badkamer enigszins gedateerd.

2026-10-15 • via Nuitee
V
Vytautas • couple • lt
8
Pros:

Labai mažai vietos kambaryje. Dušas ypač mažas. Bet bendrai pagal kainą- neblogai.

2026-10-09 • via Nuitee
F
Fatma • couple • nl
7
Prima
Pros:

Vriendelijk personeel en warm welkom, mooie kamer met heerlijk comfortabel bed

Cons:

Er kan niet een raam wijd open en er is geen lift. Koffer van 30 kilo tillen kan lastig worden.

2026-10-08 • via Nuitee
L
Lukasz • solo_traveller • pl
7
2026-10-08 • via Nuitee
D
Damien • solo_traveller • nl
8
Pros:

Personeel

Cons:

Niks

2026-10-08 • via Nuitee
A
Anthony • solo_traveller • us
6
2026-10-08 • via Nuitee
E
Eric • solo_traveller • be
9
2026-09-13 • via Nuitee
M
Michel • solo_traveller • nl
7
Pros:

Ontbijt

2026-09-13 • via Nuitee
M
Michael • couple • gb
3
All we did was sleep there. There was nothing to do to keep us there.
Pros:

The room was comfortable and the staff were amenable. The meal we had was adequate.

Cons:

Putting a vacuum cleaner over the place and cleaning it up was not done. There was detritus in the hallway that was there for the 3 nights we stayed there. The patio area was full of cigarette ends and weeds that had not been swept or cleaned, it seemed for a very long time. There was no availability of tea in our room, we had a coffee maker which was nice if you like coffee (and it had not been cleaned out). Your description of this hotel that you were in the City Centre and it isn't, which meant we could not get public transport to where we wanted to go.

2026-09-13 • via Nuitee
S
Serhii • couple • ua
9
2026-09-13 • via Nuitee
P
Peter • couple • gb
3
There is no lifts rooms very small
Pros:

Very old

Cons:

No lifts

2026-09-08 • via Nuitee
S
Stephan • couple • nl
7
2026-09-07 • via Nuitee
A
Angie • solo_traveller • de
6
Pros:

Personal sehr freundlich und hilfsbereit
Lage ist sehr gut

Cons:

Schon bisschen veraltet man hört einfach alles

2026-09-07 • via Nuitee
M
Marjan • family_with_children • nl
3
2026-09-07 • via Nuitee