Bastion Hotel Heerlen

Hotels
•
Bastion Hotels
7.4 (1064 reviews)
In de Cramer 199 , Heerlen , nl

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Restaurant
Terrace
Luggage storage
Express check-in/check-out
Safety deposit box
Packed lunches
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Aged facilities

Categories

Cleanliness
6.65
Some guests reported that the hotel was not very clean, with issues noted in reviews.
Service
8.15
The staff received positive remarks for being friendly and helpful, providing a good service experience.
Location
7.65
Conveniently located next to the highway, making it easy to access, but lacking ambiance.
Room Quality
7.15
Rooms were described as generally satisfactory but in need of updates and improvements.
Amenities
7.15
Basic amenities were provided, but some guests noted a lack of certain expected features, like a hairdryer.
Value for Money
8.15
Guests felt that the price-point was reasonable for what was offered, contributing to overall satisfaction.
Food and Beverage
6.65
Mixed reviews on food quality; breakfast was decent, but other dining options lacked flavor and variety.
Overall Experience
7.65
Overall experience was positive, with some reservations about cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 08:51

Property Description

Convenient Location: Situated northwest of Heerlen, Bastion Hotel Heerlen provides easy access to both Maastricht and Aken.

Comfort and Dining: Enjoy a 24-hour front office, cozy rooms, and a diverse selection of dishes from the à la carte menu in the inviting restaurant.

Relaxation and Connectivity: Unwind in the welcoming hotel bar or lounge, equipped with LCD TVs and comfortable lounge chairs. Stay connected with free Wi-Fi throughout the hotel and make use of the complimentary computer with internet access in the lobby.

Ready to experience comfort, convenience, and relaxation at Bastion Hotel Heerlen? Book your stay now!

Important information:

Guests are required to present a valid photo ID and credit card upon check-in.

For reservations of more than 9 rooms, group conditions apply and additional surcharges may apply. Please contact Bastion Hotels for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MST

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.4
Based on 1064 reviews
Cleanliness: 6.65
Service: 8.15
Location: 7.65
Room Quality: 7.15
Amenities: 7.15
Value for Money: 8.15
Food and Beverage: 6.65
Overall Experience: 7.65
C
Corinne • family_with_children • nl
8
2026-03-12 • via Nuitee
J
Jasmin • couple • de
5
Nie wieder dort hin
Cons:

Das Bett war absolut ekelhaft, anders kann man es nicht beschreiben. Als ich unter dem topper (zwischen topper und Matratze) nach etwas gesucht habe, das meine Tochter womöglich da versteckt haben könnte, waren da 2 große Blutflecken (wahrscheinlich periodenblut) unbehandelt zu sehen. Auf sowas lässt man seine Gäste schlafen, ich war maximal angewidert.
Die Toilettenspülung war zudem kaputt.

2026-03-10 • via Nuitee
S
Sanne • family_with_children • nl
3
Pros:

Vriendelijke mensen

Cons:

Treurige locatie, gebouw uit het jaar 0, geluid snachts. Prijs kwaliteit.

2026-03-06 • via Nuitee
H
Henk • family_with_children • nl
8
2026-03-01 • via Nuitee
J
Jacob • family_with_children • nl
10
Fijn hotel.
Pros:

Bed, kussens douche alles goed. Heel groot tv scherm. Leek wel een bioscoop

Cons:

Tafellamp kapot, dolce gusto kapot. Je kan geen temperatuur regelen in de kamer.

2026-03-01 • via Nuitee
R
Roland • couple • nl
6
Matig
Pros:

Aanwezigheid bar

Cons:

Gedateerd en slechte locatie

2026-02-28 • via Nuitee
A
Abdallah • extended_group • de
9
2026-02-27 • via Nuitee
A
Anthoni • family_with_children • nl
7
2026-02-26 • via Nuitee
I
Ioannis • family_with_children • de
8
2026-02-26 • via Nuitee
T
Tamara • solo_traveller • nl
7
Voor de prijs, een prima hotel voor zakelijk of kort verblijf.
Pros:

Goede bedden, schone kamers, fijne service

Cons:

Parkeren pal onder raam. Dus raam kon niet open, want last van uitlaatgassen, maar ook van sigarettenrook omdat gasten voor de deur rookten.

2026-02-25 • via Nuitee
M
Márta • couple • hu
10
2026-02-25 • via Nuitee
P
Petra • couple • de
7
2026-02-22 • via Nuitee
M
Muhammed • couple • nl
1
Nooit en nooit meer adviseer ook niemand je kan beter in de auto slapen
Pros:

Niks

Cons:

Hotel stinkt alsof alles jarennjiet is gewassen

2026-02-14 • via Nuitee
S
Sander • solo_traveller • nl
7
2026-02-12 • via Nuitee
I
IcuPeťo • family_with_children • sk
8
Pros:

Príjemný personál, slušne vybavená izba

Cons:

Lokalita, slabší výber na raňajky

2026-02-12 • via Nuitee
A
Adrian • family_with_children • lu
8
2026-02-11 • via Nuitee
N
N • solo_traveller • nl
7
Pros:

Je krijgt waarvoor je betaalt, kamer groot genoeg met alle faciliteiten die je voor een nacht nodig hebt.

Cons:

Douche aan kleine kant, onder het bed al langere tijd niet gepoetst, veel stof en kledingstuk oude gasten, op parking veel zwerfafval, personeel spreekt alleen Engels!

2026-02-09 • via Nuitee
B
Bastiaan • solo_traveller • nl
10
2026-02-01 • via Nuitee
P
Patrik • family_with_children • be
9
2026-01-31 • via Nuitee
J
Jorg • solo_traveller • nl
6
Eens maar nooit meer
Pros:

Personeel

Cons:

Sanitair

2026-01-28 • via Nuitee