Bannisters Port Stephens

Hotels
8.8 (1137 reviews)
147 Soldiers Point Road , Soldiers Point , au

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Helpful staff
Beautiful location
Nice amenities
Cons:
Cleanliness issues
Room quality concerns
Parking difficulties

Categories

Cleanliness
8.51
Multiple reviews mention poor room conditions and cleanliness issues.
Service
9.48
Staff were consistently praised for their helpfulness and attentiveness.
Location
9.52
Many reviews highlight the beautiful location and peacefulness.
Room Quality
7.97
Several reviews noted that the rooms were dated and had issues.
Amenities
9
Amenities like the pool and dining options are generally well-reviewed.
Value for Money
7.96
Some reviews indicate the cost may not match the perceived value.
Food and Beverage
9.01
Food received positive feedback, although some noted issues with breakfast service.
Overall Experience
8.98
Overall, guests enjoyed their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 06:51

Property Description

Beachfront Accommodation with Luxurious Amenities

Outdoor Swimming Pool and Terrace
Indulge in the serene outdoor swimming pool or unwind on the terrace overlooking the breathtaking beachfront. Perfect spots to relax and soak up the sun during your stay.

Diverse Dining Options
Savor a delightful culinary experience at the on-site restaurant offering a variety of cuisines including Mexican, Pizza, and Seafood. Special dietary requests like vegetarian, dairy-free, and vegan meals are also catered to.

Comfortable Rooms with Spectacular Views
Enjoy air-conditioned rooms equipped with modern amenities such as a coffee machine, flat-screen TV, and a private balcony. Some rooms even offer mesmerizing sea views, ensuring a truly unforgettable stay.

Experience luxury and relaxation at Bannisters Port Stephens. Book now for an unforgettable beachfront getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NTL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for AUD 85 per person per night when using an available extra bed.
    People 12 years old and over stay for AUD 120 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1137 reviews
Cleanliness: 8.51
Service: 9.48
Location: 9.52
Room Quality: 7.97
Amenities: 9
Value for Money: 7.96
Food and Beverage: 9.01
Overall Experience: 8.98
R
Rod • couple • au
9
Great location great time we both loved it
Pros:

Enjoyed breakfast restaurant the room had a romantic feel about the place will come back

2026-06-18 • via Nuitee
O
Olivera • couple • au
10
2026-06-15 • via Nuitee
P
Prasanna • family_with_children • au
9
2026-06-12 • via Nuitee
K
Ken • couple • nz
7
Enjoyed our stay but a couple of things let them down
Pros:

Location and nice outdoor area

Cons:

Overall staff were friendly but appeared under staffed over the Kings birthday weekend. One young lady serving in the Mexican restaurant replied when asked politely if there was another dish, "I've only got one pair of hands"!

One of the rooms we booked had bad case of ants in the bathroom.

2026-06-08 • via Nuitee
T
Tricia • couple • au
10
Relaxing mini break.
Pros:

Convenient, casual but excellent food and service.

2026-06-06 • via Nuitee
A
Angus • couple • au
10
2026-06-01 • via Nuitee
G
Greg • couple • au
3
Disappointing and clearly making leverage of the Restaurant. Very overpriced for what was delivered.
Cons:

This is clearly a renovated hotel that was not built for what would be expected now. The bathroom was inadequate. Paid extra for a room upgrade. Would hate to see what the normal room was.

2026-05-31 • via Nuitee
J
Jane • couple • au
7
Enjoyable experience with friends for a landmark birthday.
Pros:

Location was good. All the required facilities were in the complex.

2026-05-30 • via Nuitee
L
Ladda • couple • au
8
2026-05-30 • via Nuitee
M
Meredith • extended_group • gb
10
Pros:

The location and choice of restaurants

Cons:

Irritating that the EV charging was closest to the rooms which took up several bays and the only parking was down the bottom of the hill

2026-05-25 • via Nuitee
S
Stuart • couple • au
9
2026-05-25 • via Nuitee
R
Robert • solo_traveller • au
5
High hopes but we were left disappointed
Pros:

The view was beautiful

Cons:

The room felt dated and it had scuff marks on the bathroom walls. The bathroom felt dated, with mould in the tiles and silicone. The rainwater shower head was gross, it needed a good clean or better yet replaced. The towels and bedding need to be better quaility and there is no hand towel. The whole room and bathroom need updating, the carpet needs to go and the room and bathroom need fresh paint. Wooden hybrid floors with a rug would be far more practical, modern and clean and would add ambience to the room. The furniture styling was quite nice but its showing signs of wear and the mattress was really uncomfortable. I wouldn't stay here again unless it was updated. Its just not a room you could relax in. We also had dinner in the restaurant, the food was average bar the salmon sashimi and Rick Stein wine, it was over priced for the quality and flavour. The staff were lovely at the hotel and the restaurant.

2026-05-24 • via Nuitee
S
Shannon • couple • au
9
2026-05-23 • via Nuitee
L
Lauren • solo_traveller • au
10
2026-05-22 • via Nuitee
N
Nina • couple • au
6
2026-05-21 • via Nuitee
J
Jennifer • couple • au
10
2026-05-16 • via Nuitee
N
Nasser • couple • au
10
I would happily stay here again!
Pros:

I had a wonderful stay at this property. The place was clean, comfortable, and well-maintained, and the host was friendly and responsive throughout my visit. The pool area was relaxing and beautifully kept, the restaurant served delicious meals, and the staff were professional, welcoming, and attentive throughout my stay. Great location and overall a very pleasant experience.

Cons:

Only minor things such as the toilet brush and toilet door need attention.

2026-05-10 • via Nuitee
M
Mónica Carolina • couple • au
5
2026-05-08 • via Nuitee
S
Sam • solo_traveller • au
8
Good stay but could be better value for money
Pros:

The pool is amazing, food was great

Cons:

We paid extra for a sea view room which turned out to be ground level with a glimpse of water. When asked staff to change, they were not very helpful

2026-05-05 • via Nuitee
S
Serene • solo_traveller • au
7
Nice
Pros:

Amenities & pool area

Cons:

Room was quite dated, needed some TLC

2026-05-05 • via Nuitee