Super 8 by Wyndham Niagara Falls by the Falls

Hotels
•
Super 8
7.2 (4802 reviews)
5577 Ellen Avenue , Niagara Falls , ca

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Affordable pricing
Cons:
Dirty bathrooms
Limited breakfast options

Categories

Cleanliness
5.45
Multiple reviews indicate issues with cleanliness, including unclean bathrooms, hairs, and rooms not thoroughly cleaned.
Service
8.45
Most guests are happy with the staff's friendliness and helpfulness.
Location
8.45
Visitors appreciate the convenient location, noting its access to attractions.
Room Quality
6.95
Some reviews praise the comfort and size, but others mention outdated furnishings.
Amenities
7.45
Amenities were generally satisfactory, although there were complaints about the breakfast options and pool conditions.
Value for Money
7.95
Most guests find the rates to be fair given the location and services.
Food and Beverage
5.95
Breakfast was frequently criticized, with comments about limited options and poor quality.
Overall Experience
6.95
Many guests enjoyed their stay, though there were notable drawbacks particularly concerning cleanliness and food.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:59

Property Description

Convenient Location
Super 8 by Wyndham Niagara Falls by the Falls is ideally situated just a 5-minute walk from the Clifton Hill tourist district, offering easy access to popular attractions and entertainment options.

Refreshing Swimming Options
Guests can enjoy the best of both worlds with indoor and outdoor swimming pools at Super 8 by Wyndham Niagara Falls by the Falls, perfect for relaxation and fun regardless of the weather.

Round-the-Clock Service
With a 24-hour front desk and complimentary coffee/tea in the lobby, guests can expect convenience and hospitality at any time during their stay.

To experience comfort, convenience, and relaxation in the heart of Niagara Falls, book your stay at Super 8 by Wyndham Niagara Falls by the Falls today!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: YYZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 10 per day.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 14 years old stay for free when using an existing bed.
    People 1 year old and over stay for CAD 20 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.2
Based on 4802 reviews
Cleanliness: 5.45
Service: 8.45
Location: 8.45
Room Quality: 6.95
Amenities: 7.45
Value for Money: 7.95
Food and Beverage: 5.95
Overall Experience: 6.95
L
luigi • family_with_children • it
7
Pros:

ottima posizione, 5 minuti a piedi per raggiungere il centro, zona tranquilla, personale all'accoglienza molto gentile, preparato e disponibile, pulizia della stanza adeguata.

Cons:

la mobilia della stanza antica, la colazione ha buffet gestita in una stanza angusta e spesso vi era confusione per i troppi ospiti non ci si riusciva a muoversi

2026-07-04 • via Nuitee
L
Lori • solo_traveller • us
6
Good location, run down hotel..
Pros:

Great location. Right by Clifton Hill. Staff were friendly and even gave me an upgrade.

Cons:

Very dirty. Very run down. Didn't bother with breakfast, after reading reviews. Air conditioning didn't work well and it was hot in our room.. Ice machine isn't convenient.
Terrible connection with the TV. There were plugs that didn't work and lights that took a minute to work after you turn them on.

2026-07-04 • via Nuitee
C
chowdhry • extended_group • pk
7
2026-07-04 • via Nuitee
A
Alexis • family_with_children • ca
8
Agréable
Pros:

Le service internet

Cons:

Le système internet est defaillant
Les douches et toillettes ne drainent pas l'eau

2026-07-04 • via Nuitee
A
Allan • solo_traveller • ca
8
2026-07-03 • via Nuitee
S
SHINTUMOL • couple • ca
4
2026-07-03 • via Nuitee
S
Stewart • solo_traveller • gb
5
Pros:

Location

Cons:

Needs attention in some areas.

2026-07-01 • via Nuitee
O
Olajumoke • family_with_children • ca
9
Pros:

Location was amazing, walking distance from major place. It was clean.

Cons:

Only feedback is room was a bit humid, not very airy, woke up feeling "wet" from sweat. Had to pay for parking

2026-07-01 • via Nuitee
J
Jocelyn • family_with_children • ca
8
The manager is very nice guy, he will make sure you are satisfied and the staff are nice
Pros:

Breakfast is overall is good
Location overall is good as well

Cons:

The light in the washroom and a more brighter the breakfast room is small you could make it more fancy. The corridor seems no one cleaning it you can still see the dirt .

2026-07-01 • via Nuitee
E
Elrina • solo_traveller • nl
8
Geweldig
Pros:

Mooi zwembad, 5 minuten lopen naar Clifton Hill area en 15 minuten naar de falls vanaf de accomodatie. Hele ruime kamer, groot balkon.

Cons:

De ontbijtruimte was soms wel erg vol met mensen. Je kunt soms wel de tv horen van de buren.

2026-06-30 • via Nuitee
J
Jacinthe • couple • ca
9
Good establishment, well situated.
Pros:

We liked the efficient air conditioning and the availability of a hot tub in the room, the size of the bed and the location of the hotel (minutes from the Falls and Clifton Hills, as well as many good restaurants). Access was easy. Continental breakfast very good (hard-boiled eggs, fresh waffles, yogourt, pastries, toast, cereal, a nice coffee machine). The hotel was easy to spot because it was so tall and disintctive-looking. Staff was very nice and friendly, and answered all our questions and needs quickly and efficiently. They even showed us a restaurant's website on the large screen in the office after I'd asked for a dinner recommendation. Lovely recommendation too !

Cons:

The bed was a little too firm for our taste and there were a few holes in the walls. Shower was small and took minutes to adjust water temperature (hot water took a long time to get to the shower). Didn't like that the tea during breakfast wasn't individually wrapped so I didn't take any and had too fall back on coffee, which I usually don't drink so early. The hot tub was a little too long for me, I kept losing my footing so couldn't relax as much as I'd wanted. The indoor pool was locked both times we tried to go swimming and we didn't find the outdoor pool before our last morning, which was too late. I didn't appreciate paying 20 $ a day for parking AT the hotel, when right next door were 5 or 10 $ a day parking facilities. We would have liked to watch the daily fireworks from our hotel room, but didn't have a view of the Falls. We might havebeen willing to pay a prmeium to have that view ! It would have been the cherry on top of our stay !

2026-06-30 • via Nuitee
R
Roshan • couple • ca
8
2026-06-30 • via Nuitee
K
kassem • couple • sa
5
Good people in reception
Pros:

The place

Cons:

Cleanless and old inside

2026-06-30 • via Nuitee
C
Camille • family_with_children • us
7
Thank you to manager Gine for making our stay comfortable and to Happy for helping us out.
Pros:

Location

2026-06-29 • via Nuitee
A
Audreas • family_with_children • ca
1
Don’t ever go there!
Pros:

I can’t think of anything positive.

Cons:

I wanted to give this hotel a fair chance, but I have to be honest for the sake of future guests.

The room had a persistent, unpleasant odour throughout our stay. Housekeeping appeared superficial at best — we found significant accumulations of dirt swept under the beds rather than properly cleaned. The bathroom floor had visible mould growth, which is a genuine health concern.

The air conditioner functioned well in terms of cooling, but it ran with a noticeable smell and caused constant sneezing — suggesting the filter or unit itself hasn’t been maintained in some time.

Most concerning was the breakfast area, where we spotted what appeared to be rodent droppings. What made this even more alarming was that the area displayed a passed inspection sign — which raises serious questions about the validity of that inspection, given the conditions we witnessed firsthand. This is not a minor cleanliness issue; it’s a health and safety matter that warrants attention from the relevant authorities.

At roughly $300/night, guests have every right to expect basic cleanliness and a safe environment. Unfortunately, this hotel fell well short of that standard. I’d strongly urge prospective guests to look elsewhere, and I’d encourage management to take immediate corrective action before someone is seriously harmed.

2026-06-29 • via Nuitee
U
Uve85 • solo_traveller • ca
7
2026-06-28 • via Nuitee
F
Faye Deniell • extended_group • ca
10
It was a very great location and the facilities are good
Pros:

The location

2026-06-28 • via Nuitee
R
Raymonde • couple • fr
8
2026-06-28 • via Nuitee
E
Elizabeth • family_with_children • ca
7
2026-06-28 • via Nuitee
C
Candy • solo_traveller • ca
9
Pros:

The staff was amaxing. Friendly very helpful . Always making sure you had what you needed. We traveled in a group of 5 . Three of us arrived at different times .They accommodated us without hesitation. The 2 pools were very clean . The indoor pool was warm and very lovely. The breakfast was in basement and the area was very small . However that didnt matter as you need to understand that they are doing there very best to renovate and make it better. . People also have to understand that yest the price you pay to stay you think you get extravagant rooms . I say if you want that then go stay at the Sheraton . These hotel have bills to pay as well . And like any business try to make money too. We think the super 8 is doing a great job . And great location and great price . When we cone to niagara falls again .we definitely will be staying here . Great staff . Happy was exceptionally helpful and pleasant and he made our day with a smile .

Cons:

Bed was hard as rock but they are in middle of changing them.

2026-06-28 • via Nuitee