Hilton Garden Inn Indianapolis/Carmel

Hotels
Hilton Garden Inn
8.6 (346 reviews)
13090 Pennsylvania Street , Carmel , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and well organized
Friendly and helpful staff
Great location
Decent value for money
Cons:
Ongoing renovations affecting comfort
Noisy environment due to children nearby
Incomplete amenities during stay

Categories

Cleanliness
8.51
Overall sentiments about cleanliness were generally positive, although renovations affected some areas.
Service
9.28
Staff were often described as friendly and helpful throughout the reviews.
Location
9.32
The location was highlighted positively, being close to amenities and central areas.
Room Quality
8.27
Rooms were generally clean, although some decor and amenities were noted to be lacking.
Amenities
7.8
Several amenities were under renovation which impacted the overall experience.
Value for Money
8.76
Perceived value was affected by the ongoing renovations but still seen as reasonable by some.
Food and Beverage
8.31
Breakfast was served despite renovations, though the dining experience was impacted.
Overall Experience
8.58
Overall, the experience was positive, although renovations were a significant factor.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:33

Property Description

Spacious Accommodations with Modern Amenities

The Hilton Garden Inn Indianapolis/Carmel offers comfortable guestrooms with complimentary high-speed internet, microwaves, and refrigerators for a convenient stay.

On-Site Dining and Convenience

Guests can enjoy the convenience of an on-site restaurant, lounge, and a 24-hour convenience store, providing options for dining and any necessities needed during their stay.

Prime Location near Popular Attractions

Located just a short drive away from Conseco Fieldhouse, the Indiana Convention Center, corporate offices, golf courses, and shopping centers, the hotel's suburban location offers easy access to a variety of attractions and amenities.

Book your stay at the Hilton Garden Inn Indianapolis/Carmel for a relaxing and convenient experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IND

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$10 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 346 reviews
Cleanliness: 8.51
Service: 9.28
Location: 9.32
Room Quality: 8.27
Amenities: 7.8
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 8.58
D
Doussou family_with_children us
10
2026-04-10 via Nuitee
S
Sarah family_with_children us
10
2026-03-03 via Nuitee
T
Timothy couple us
9
Pros:

Location next to Indiana Spine Hospital

Cons:

Nothing, everything was great.

2026-02-11 via Nuitee
L
Liliana couple pe
10
La pasé hermoso en el Hilton
Pros:

Las instalaciones nuevas, limpio y excelente ubicación

Cons:

Todo Excelente

2026-01-24 via Nuitee
T
Tyree couple us
10
2026-01-22 via Nuitee
S
Sreedevi solo_traveller us
9
2026-01-19 via Nuitee
B
Brittany family_with_children us
10
2026-01-19 via Nuitee
L
Laura solo_traveller us
10
2026-01-12 via Nuitee
R
Renee couple us
9
2025-12-27 via Nuitee
B
bryan couple us
9
Good place and decent value for the price
Pros:

Clean and well organized

Cons:

Room decor was a bit off although clean and professional

2025-12-23 via Nuitee
C
Christina couple us
7
Pros:

Convenient, close to my daughter.

Cons:

We were on the 4th floor, and there was i guess a group kids staying on the same floor as us, they ran up & down the hall yelling & slamming doors.on our Friday & Saturday nights. During that time my daughter had surgery on that Friday morning we had to keep her with us first 24 hours. We really didn't have a goodnight for her.

2025-12-08 via Nuitee
G
Grace couple us
8
2025-12-05 via Nuitee
R
Rickster643 Business
8
Clean Rooms and Great Location, But Breakfast Could Improve
Pros:

I stayed at the Hilton Garden Inn Indianapolis/Carmel and overall had a pleasant experience. The room was very clean and comfortable, which made my stay enjoyable. The staff was courteous, and the location is convenient for getting around Carmel and Indianapolis.
The only downside was breakfast—it wasn’t consistently hot each day, which was a little disappointing. However, everything else was great, and I would stay here again for the cleanliness and overall quality.

2025-12-04 via Tripadvisor
M
Mia solo_traveller us
10
Perfect and inviting
Pros:

Clean

Cons:

I like everything

2025-12-03 via Nuitee
N
Navigator03742677184 Solo travel Muncie, Indiana
10
Great experience
Pros:

Excellent day no issues whatsoever.
The staff is very friendly and went out of their way to make sure I had a great stay.
Very close to Meijer so there’s anything you need you it is just a short walk from the hotel.
Very clean very quiet very comfortable.

2025-11-29 via Tripadvisor
D
Daniel family_with_children us
10
2025-11-24 via Nuitee
H
Hugh couple us
4
Visit daughter
Pros:

Location near center of Carmel

Cons:

Under renovation, lobby a mess and dining area sealed off with plastic sheets. Still serving breakfast but who would eat either all the work going on around you?

2025-11-13 via Nuitee
L
Liliana couple pe
10
Muy hermoso hotel con instalaciones cómodas y todo renovado
Pros:

Todo muy nuevo y excelente ubicación

Cons:

Todo perfecto!

2025-11-12 via Nuitee
J
John couple us
8
2025-11-09 via Nuitee
A
Aleah extended_group us
10
2025-11-02 via Nuitee