Hilton Garden Inn Indianapolis/Carmel

Hotels
•
Hilton Garden Inn
8.6 (366 reviews)
13090 Pennsylvania Street , Carmel , us
+1 317-581-9400

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and well organized
Friendly and helpful staff
Great location
Decent value for money
Cons:
Ongoing renovations affecting comfort
Noisy environment due to children nearby
Incomplete amenities during stay

Categories

Cleanliness
8.51
Overall sentiments about cleanliness were generally positive, although renovations affected some areas.
Service
9.28
Staff were often described as friendly and helpful throughout the reviews.
Location
9.32
The location was highlighted positively, being close to amenities and central areas.
Room Quality
8.27
Rooms were generally clean, although some decor and amenities were noted to be lacking.
Amenities
7.8
Several amenities were under renovation which impacted the overall experience.
Value for Money
8.76
Perceived value was affected by the ongoing renovations but still seen as reasonable by some.
Food and Beverage
8.31
Breakfast was served despite renovations, though the dining experience was impacted.
Overall Experience
8.58
Overall, the experience was positive, although renovations were a significant factor.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:33

Property Description

Spacious Accommodations with Modern Amenities

The Hilton Garden Inn Indianapolis/Carmel offers comfortable guestrooms with complimentary high-speed internet, microwaves, and refrigerators for a convenient stay.

On-Site Dining and Convenience

Guests can enjoy the convenience of an on-site restaurant, lounge, and a 24-hour convenience store, providing options for dining and any necessities needed during their stay.

Prime Location near Popular Attractions

Located just a short drive away from Conseco Fieldhouse, the Indiana Convention Center, corporate offices, golf courses, and shopping centers, the hotel's suburban location offers easy access to a variety of attractions and amenities.

Book your stay at the Hilton Garden Inn Indianapolis/Carmel for a relaxing and convenient experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IND

Location

Guest Reviews

8.6
Based on 366 reviews
Cleanliness: 8.51
Service: 9.28
Location: 9.32
Room Quality: 8.27
Amenities: 7.8
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 8.58
P
Peter • couple • us
9
Great choice for Carmel.
Pros:

Great property and a god value.

Cons:

Nothing

2026-07-18 • via Nuitee
J
jefflX7777ZE • Family
10
Front desk review
Pros:

Just wanted to give a shout out to Jocelyn at front desk. She was very kind and professional both days we were there.

2026-07-04 • via Tripadvisor
P
Powell • solo_traveller • us
10
2026-07-03 • via Nuitee
G
Griffin • solo_traveller • us
1
NA
Pros:

Tried to cancel still charged me

Cons:

Refund

2026-06-22 • via Nuitee
L
Liliana • couple • pe
10
Excelente
Pros:

La habitación nueva y limpia

2026-06-11 • via Nuitee
L
Liliana • couple • pe
10
Excelente!
Pros:

Las habitaciones limpias y nuevas

2026-06-11 • via Nuitee
R
RICART75 • Couples • Peru, Indiana
10
Preferred option...
Pros:

Conveniently located right off a major thorough-fare, this facility is clean and well-maintained; with a nice selection of nearby dining options.
We were efficiently checked-in by Brianda; who was friendly, welcoming, helpful and accommodating.
Our room was comfortable; and provided a pleasant respite during our stay.
When we returned later the same day, the front-desk was now staffed by Andrea; who was also very friendly and welcoming.
The following morning, we had our breakfast served by Don; who was humorous, friendly and attentive.
We were in the area due to a serious medical matter; and this hotel, and especially its staff, made the overall experience much less stressful.
This location will certainly be our preferred option, for any further needed accommodations in the area.

2026-05-30 • via Tripadvisor
M
mark • solo_traveller • us
9
2026-05-26 • via Nuitee
K
Kari • solo_traveller • us
10
2026-05-12 • via Nuitee
N
Nancy • couple • us
10
Our overnight stay was clean, comfortable and very accommodating!!
Pros:

The location was perfect for our overnight stay. David checked us in! He was professional, friendly and accommodating. Lovely, clean room and the grille food was delicious. There was even a friendly squirrel to greet us in the parking lot when we arrived 😂

Cons:

Nothing

2026-05-08 • via Nuitee
I
I544JEshanej • Business
10
Great place to stay!
Pros:

Andrea was so professional, polite, and friendly. Very nice facility, very clean! I highly recommend this hotel to anyone! If I’m back this direction, I’ll definitely stay again!

2026-05-06 • via Tripadvisor
F
F3100IOmikes • Solo travel
10
excellent place for an out of town construction worker!
Pros:

Staff is awesome. Always friendly, vary down-to-earth, always makes sure I have everything I need. i stay here 3 nights a week. rooms are always spotless and clean! I'm a construction worker working out of town and they're always great to me. Especially David and Andrea, they are awesome. They are 2 priceless employees!!! That's for sure!! food is always great Also!!

2026-05-06 • via Tripadvisor
J
John • couple • us
9
2026-05-03 • via Nuitee
K
Kimberly • extended_group • us
9
2026-04-20 • via Nuitee
D
Doussou • family_with_children • us
10
2026-04-10 • via Nuitee
S
Sarah • family_with_children • us
10
2026-03-03 • via Nuitee
T
Timothy • couple • us
9
Pros:

Location next to Indiana Spine Hospital

Cons:

Nothing, everything was great.

2026-02-11 • via Nuitee
L
Liliana • couple • pe
10
La pasé hermoso en el Hilton
Pros:

Las instalaciones nuevas, limpio y excelente ubicación

Cons:

Todo Excelente

2026-01-24 • via Nuitee
T
Tyree • couple • us
10
2026-01-22 • via Nuitee
S
Sreedevi • solo_traveller • us
9
2026-01-19 • via Nuitee