Hotel Diplomat Sydney

Hotels
7.8 (590 reviews)
17 Bayswater Road , Sydney , au

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Non-smoking throughout
Shared lounge/TV area
Concierge service
Coffee Shop on site
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Noisy rooms

Categories

Cleanliness
6.69
Several reviews mentioned noise and dirtiness, with specific references to wet bedding and a run-down appearance.
Service
9.16
Reviewed as friendly and helpful by multiple reviewers, indicating that the staff are an asset.
Location
9.7
Generally praised for being close to attractions and easy access to transport.
Room Quality
6.15
Complaints about small rooms, noise levels, and issues with furnishings were noted.
Amenities
7.68
Mixed feedback regarding amenities; some noted the lack of breakfast and noisy air conditioning.
Value for Money
8.14
Considered good value for the price, though some pointed out issues affecting comfort.
Food and Beverage
6.69
Limited offerings mentioned, specifically noting no café on-site.
Overall Experience
8.16
An overall good experience noted but overshadowed by cleanliness and room quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 06:58

Property Description

Central Location in Kings Cross District
Experience the vibrant heart of Sydney at The Bayswater Sydney, just steps away from Kings Cross Railway Station. Explore iconic landmarks like Circular Quay and Sydney Opera House within minutes.

Modern Amenities and Comfortable Rooms
Relax in our air-conditioned rooms equipped with free WiFi, work desk, and a 32-inch LCD TV. Upgrade to a suite for extra space with a sofa bed and coffee table, perfect for lounging after a day of sightseeing.

Surrounded by Dining and Entertainment Options
Indulge in the culinary delights of trendy cafes, award-winning restaurants, and chic bars, all conveniently located nearby. Immerse yourself in the lively atmosphere of Kings Cross during your stay at The Bayswater Sydney Hotel.

Book now to experience the best of Sydney at The Bayswater Sydney!

Important information:

Please note that there is a 1% charge when you pay with a credit card.

Please note that you must present a valid credit card and photo ID upon arrival. Both the credit card and photo ID must match the name of the person on the booking confirmation.

Please note that for guests booking 5 or more rooms, guests will need to sign the properties Terms of Stay. The property will contact you after booking.

Please note the free WiFi included is up to 500 MB per day in all rooms.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 590 reviews
Cleanliness: 6.69
Service: 9.16
Location: 9.7
Room Quality: 6.15
Amenities: 7.68
Value for Money: 8.14
Food and Beverage: 6.69
Overall Experience: 8.16
J
Julie • family_with_children • gb
9
Pros:

Location is brilliant. Walking distance to harbour etc or just jump on the train 2 minutes walk away. Lots of fast food and supermarkets on your doorstep. Our room at the front of the hotel was large ( read reviews of small rooms???) . Take earplugs for Friday and Saturday nights, just a bit lively until dawn outside.

Cons:

Nothing.

2026-03-14 • via Nuitee
C
Chris • couple • au
7
Met our expectations. We just wanted an affordable place to sleep close to transport & restaurants.
Pros:

Great location. Bed was comfortable. Small but nice bathroom. Good security.

Cons:

The room was small and basic. Ok for a 2 night stay.

2026-03-14 • via Nuitee
K
Kylan • couple • us
7
2026-03-14 • via Nuitee
P
Pedro Victor • couple • br
1
Do not stay in this hotel!
Pros:

Very good Wi-Fi and shower.

Cons:

Unfortunately, I had a terrible experience at this hotel. I received a message from the hotel just hours before check-in saying they couldn't accommodate me and that they would transfer me to another hotel, in a completely different location from the one I had chosen – a rather ugly hotel, by the way. The strange thing is that at the time they were trying to relocate me, they had rooms available through Booking.com. After much discussion, they accommodated me in the same hotel I had booked. A terrible experience, especially since I was celebrating my birthday the day after check-in. Be careful with this hotel!

2026-03-14 • via Nuitee
M
Miguel • couple • pt
10
2026-03-12 • via Nuitee
布施 • couple • jp
8
2026-03-11 • via Nuitee
W
William • couple • us
8
Would use them again!
Pros:

staff and location; value for money

Cons:

cramped bath, dark room

2026-03-10 • via Nuitee
C
Charlotte • couple • gb
10
2026-03-10 • via Nuitee
J
Jed • couple • gb
5
2026-03-09 • via Nuitee
R
RIKUTO • solo_traveller • jp
9
2026-03-08 • via Nuitee
H
Hillas • couple • au
9
2026-03-08 • via Nuitee
M
Michael • couple • au
9
2026-03-08 • via Nuitee
M
Mcfadyen • family_with_children • gb
8
Pros:

The staff were really friendly and helpful.
Plenty of places to eat all around the area.
Station, buses all very central

Cons:

Would have maybe liked a microwave as the hotel didnt sell any food, a small bar would be enjoyable to maybe meet other guests.

2026-03-08 • via Nuitee
V
VICTOR HUGO • couple • mx
7
Servicio Ordinario
Pros:

La ubicación y el personal

Cons:

Las instalaciones,muy descuidadas y viejas.

2026-03-05 • via Nuitee
E
Elizabeth • couple • nz
8
Pros:

Central location helpful old-fashioned clean and bright stylish

2026-03-05 • via Nuitee
V
Valerie • couple • fr
7
Globalement très satisfaisant
Pros:

Son emplacement et sa propreté

Cons:

Les marches d’entrée à monter avec les valises… la toute petite salle de bain

2026-03-04 • via Nuitee
S
Sagi • solo_traveller • il
1
2026-03-04 • via Nuitee
J
Jamie • solo_traveller • au
8
Pros:

Location was great! Staff were excellent

Cons:

Abit dusty and the shower screen seal was coming off meaning the water leaked abit

2026-03-03 • via Nuitee
M
MAHIRO • extended_group • jp
10
2026-03-03 • via Nuitee
N
Neville • solo_traveller • au
7
2026-03-02 • via Nuitee