Grand Hyatt Mumbai Hotel and Serviced Apartments

Hotels
•
Grand Hyatt
8 (110 reviews)
Bandra Kurla Complex vicinity, Off Western Express Highway, Vakola, Mumbai, Maharashtra, 400 055 , Mumbai , IN
91-22-66761234

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Pets allowed

Facilities

Fitness facilities
Supervised childcare/activities
ATM/banking
Shopping on site
Conference space
Breakfast available (surcharge)
Health club
Safe-deposit box at front desk
Free newspapers in lobby
Porter/bellhop
See all facilities

Review Highlights

Pros:
Very clean rooms
Excellent and helpful staff
Central location
Comfortable beds for good sleep
Good breakfast options (for many guests)
Spa and swimming pool
Great restaurants
Cons:
On-site club noise (loud, affected sleep)
Club lounge staff overly intrusive
Some rooms/hallways/washrooms are dated and need refurbishment
Inconsistent breakfast experience (chaotic at times)
Refusal to heat outside food in special situations
Occasional lapses in expected services (e.g., luggage assistance)

Categories

Cleanliness
8.5
Multiple guests repeatedly praised 'very clean rooms' and 'nice and clean' rooms, though one comment noted the washroom needs refurbishment.
Service
8.8
Service is frequently highlighted as excellent and 'very helpful' with specific shout-outs to attendants and front desk staff; a few isolated service lapses (luggage assistance, club-lounge over-attentiveness) slightly temper an otherwise strong service picture.
Location
8
Several guests praised the 'central location' and convenience for transport, while one comment noted the immediate area is not very walkable.
Room Quality
7.4
Beds and sleep comfort were frequently praised as excellent, but some guests described rooms/hallways as dated and one requested washroom refurbishment, indicating mixed room quality.
Amenities
7.6
Property amenities like spa, pool and restaurants are appreciated, but the on-site club noise and intrusive club-lounge service were called out as notable negatives.
Value for Money
8
Standard quality for this hotel tier.
Food and Beverage
8.1
Breakfast was described as 'amazing' by several guests and buffet options were praised, though others found breakfast chaotic or wanted a wider selection; isolated negative about room service dish.
Overall Experience
7.6
Overall stays were generally positive with many recommendations and repeat guests, but issues like loud club music, occasional service lapses and dated rooms produced a mixed overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-28 22:39

Property Description

Luxurious Spa and Recreation Facilities - Indulge in massages, body treatments, and facials at the on-site spa. Enjoy the health club, outdoor pool, and sauna for the ultimate relaxation during your stay.

Dining and Beverage Options - With 5 restaurants including China House Restaurant, 2 coffee shops/cafes, and a stylish bar/lounge, culinary delights and refreshing drinks are always at your fingertips.

Business and Event Spaces - Ideal for business travelers, the hotel offers a business center, limo service, and ample event space with a conference center and meeting rooms. Make your stay in Mumbai unforgettable with these top-notch amenities.

Book now and experience the epitome of luxury at Grand Hyatt Mumbai Hotel and Serviced Apartments, located in the heart of Mumbai, just minutes away from major attractions.

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • A car is recommended for transportation to and from this property.
  • Cashless payment methods are available for all transactions.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOM

Property Policies

  • Pets

    Pet max weight (per pet) in lb is 55

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Transportation

    Car recommended

  • General

    Cashless transactions are available

See all policies

Location

Property Video

Guest Reviews

8
Based on 110 reviews
Cleanliness: 8.5
Service: 8.8
Location: 8
Room Quality: 7.4
Amenities: 7.6
Value for Money: 8
Food and Beverage: 8.1
Overall Experience: 7.6
R
Rajib Kumar
10
Pros:

Very clean rooms, excellent friendly staff, great food buffet and nice spa.

2025-10-04 • via Nuitee
S
SUNIL • family
10
Pros:

ramesh room attendant was amazing. always there to help top guy. Front end staff always helpful as well as door staff. great experiance.

2025-09-09 • via Nuitee
R
Rekha
8
Pros:

This was a nice hotel to stay .. would recommend to anyone .

2025-08-13 • via Nuitee
S
Suyog
4
Pros:

2025-08-04 • via Nuitee
D
Dinesh
10
Pros:

Very good high standard hotel

2025-07-31 • via Nuitee
B
bhargava • family_with_children
10
Pros:

Loved everything inside the property! Breakfast was amazing, rooms were beautiful and even enjoyed the swimming pool.

2025-07-29 • via Nuitee
H
Hussain • family
10
Pros:

No complaints. Smooth stay

2025-07-13 • via Nuitee
F
faramarz
10
Pros:

Excellent service. Nice and clean Roma. Facilities are great. Only down side is nothing around the area is walkable,

2025-05-25 • via Nuitee
J
Jaylesh
8
Pros:

Excellent hotel and great service and very clean. Would highly recommend to anyone staying in Mumbai.

2025-05-23 • via Nuitee
M
Mr Pritam • partner
10
Pros:

Proprty always meets expectations so usually first choice of stay if available

2025-05-11 • via Nuitee
R
Raminder • family
10
Pros:

Absolutely worth the trip. Hotel was amazing

2025-04-06 • via Nuitee
V
Vishal • family
10
Pros:

Excellent service it was second time stay and would stay again next year

2025-03-31 • via Nuitee
A
Amit
10
Pros:

Loved the central location the staff and the beds are brilliant for great sleep

2025-03-23 • via Nuitee
S
Sonel
6
Pros:

Washroom needs to be redone

2025-03-09 • via Nuitee
M
Milliessa • partner
10
Pros:

Awesome staff and great restaurants.

2025-03-06 • via Nuitee
C
Chakusola
10
Pros:

Great place

2025-03-06 • via Nuitee
T
Tomoharu
6
Pros:

I was quite annoyed by the staff at the club lounge. They kept visiting my table every three minutes, offering to clear away plates and cups, which I had repeatedly asked them not to do. This excessive attentiveness disrupted my experience and felt unnecessarily intrusive.

2025-02-27 • via Nuitee
V
Vijay • family
6
Pros:

Had a sick child with special restricted food/diet. They refused to heat up outside food. It costs you nothing to help use a microwave. Beautiful hotel. Baggage help was very nice.

2025-02-27 • via Nuitee
M
Milliessa • family
10
Pros:

Extremely helpful staff.

2025-02-26 • via Nuitee
S
Sunjay • partner
6
Pros:

Room and hotel is dated albeit some floors are being refurbished. Also, breakfast time is quite chaotic and cramped. Not 5 star as should be expected.

2025-01-31 • via Nuitee