Comfort Inn & Suites East Greenbush - Albany

Hotels
•
Comfort
8.4 (644 reviews)
99 Miller Road , East Greenbush , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and modern rooms
Convenient location
Cons:
Unprofessional staff in some cases
Limited variety in breakfast

Categories

Cleanliness
8.21
Most guests noted rooms were clean, but some mentioned unprofessional staff affecting their experience.
Service
8.58
While some staff were described as unprofessional, many reviews highlighted friendly and helpful service.
Location
8.72
Conveniently located near Albany Amtrak station and nearby services, making it accessible for travelers.
Room Quality
8.47
Guests appreciated the modern and spacious rooms, though there were minor complaints about the rooms assigned.
Amenities
8.4
Amenities like breakfast, a fitness room, and a pool were well received, although some variety was lacking.
Value for Money
8.26
Guests felt they received good value for the price, despite some service shortcomings.
Food and Beverage
8.11
Breakfast was generally satisfactory, though there were reports of certain items running out.
Overall Experience
8.48
Overall experience was positive, with intentions to return despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 00:29

Property Description

Tech Valley Location
The Comfort Inn & Suites East Greenbush - Albany hotel is nestled in Rensselaer's Tech Valley, surrounded by top companies like IBM and GE Healthcare.

Convenient Access to Albany Attractions
Explore downtown Albany's historic sites like the Empire State Plaza and USS Slater, then indulge in gourmet dining and cultural performances just steps away from the hotel.

Luxurious Amenities
Relax in the indoor pool and hot tub, stay active in the fitness center, and savor a complimentary hot breakfast. The Berkshire Ballroom offers versatile event space, perfect for both social gatherings and business functions.

Book now to experience the perfect blend of comfort and convenience at Comfort Inn & Suites East Greenbush - Albany!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ALB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 644 reviews
Cleanliness: 8.21
Service: 8.58
Location: 8.72
Room Quality: 8.47
Amenities: 8.4
Value for Money: 8.26
Food and Beverage: 8.11
Overall Experience: 8.48
B
Brassard • family_with_children • us
10
2026-03-21 • via Nuitee
B
Bri • couple • us
10
We stayed there before, came back, and will come again for sure.
Pros:

New shower, the open space of the lobby with large windows bringing in natural light, easy parking

Cons:

What to dislike? The breakfast is okay, the coffee isn’t strong enough and no plant based creamer. Otherwise it was alright.

2026-03-17 • via Nuitee
A
Antoine • extended_group • ca
10
Pros:

Proximité route
Personnel courtois

2026-03-14 • via Nuitee
L
Lori • couple • us
8
Would stay here again
Pros:

The hotel was very clean and nice place to stay.

2026-03-13 • via Nuitee
C
CASSANDRA • couple • us
10
It was good for the brief time I was theree
Pros:

Customer was great!

Cons:

I couldn’t book for a longer time

2026-03-10 • via Nuitee
L
Lindsey • solo_traveller • us
7
Location from highway and the staff are amazing. Breakfast is fabulous. The difference in rooms because of pets was stra
Pros:

I love the location from the highway to the hotel. Check in is also very easy. The breakfast is great with lots of choices. The staff is always wonderful.

Cons:

When we stayed here the first time the room was fantastic and we had no issues. The second time we had to stay on the bottom floors in rooms that didn’t seem as kept up as the rest of the hotel. Way in the back where all the construction was happening. We had our dog both times but the second visit was when we were told pets are only allowed on the ground floor. We had stayed in the room right outside the breakfast area the first time we stayed (with dog) and it was wonderful with no issue or complaint and had requested this room again but was changed during check in. We hope the next time we stay this doesn’t happen again.

2026-03-09 • via Nuitee
M
Melonie • couple • us
8
2026-03-09 • via Nuitee
O
Oluwafemi • couple • us
9
2026-03-07 • via Nuitee
A
Arthur • couple • us
10
May stay was comfortable and peaceful
Pros:

The property was clean

Cons:

There was nothing

2026-03-01 • via Nuitee
M
Marty • family_with_children • us
9
Pros:

Very easy to extend check out and very understanding

2026-02-27 • via Nuitee
C
Cruz • family_with_children • us
10
2026-02-26 • via Nuitee
T
Thomas • solo_traveller • us
10
2026-02-24 • via Nuitee
S
Sam • family_with_children • us
9
2026-02-24 • via Nuitee
V
Val • solo_traveller • us
7
2026-02-23 • via Nuitee
A
Anthony • couple • us
10
It was an amazing experience, very comfortable place and we didn't want to leave
Pros:

The staff was fully available and eager to help, very friendly. The place was clean and new and modern. The staff was always cleaning something. It was priced below average which was great and the included breakfast was incredibly wonderful. The location was great to 💯

Cons:

Everything was above average by a long way

2026-02-11 • via Nuitee
L
Lakeisha Salley & Shelo ST.Pierre • family_with_children • us
8
2026-01-29 • via Nuitee
S
Sharon • family_with_children • us
10
2026-01-28 • via Nuitee
E
Eh Stina • family_with_children • us
10
A comforting night’s stay and rest. Waking up to good breakfast with good anf kind staff to accompany my visit.
Pros:

The property is very clean and gorgeous. Room was incredibly clean and staff were extremely kind. Breakfast was good, nothing to complain about at all!

2026-01-26 • via Nuitee
A
AREZKI • family_with_children • ca
6
Froid
Pros:

Petit déjeuner

Cons:

Chauffage, état calamiteux

2026-01-22 • via Nuitee
V
Victoria • family_with_children • us
10
An excellent little getaway for a long weekend.
Pros:

Upon Check-in the front desk associate Asked if we were planning on using the pool which we confirmed and placed us in a room directly across from the pool entrance which we very much appreciated so we wouldn't have to walk around the property wet. We were also on the 1st floor which was perfect for my son, who has a tendency to be a little hyperactive in our room and didn't want to disturb other guests

Cons:

No complaints, the room was clean.It was comfortable.We were very close to the pool.Breakfast was a plus for my picky eater.The hotel lobby was cozy 5 stars across-the-board for a family friendly hotel.

2026-01-20 • via Nuitee