Holiday Inn Express Swindon City Centre by IHG

Hotels
Holiday Inn Express
7.5 (2105 reviews)
Bridge Street , Swindon , gb

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Cleanliness issues
Lift not working
Room heating problems

Categories

Cleanliness
6.25
Multiple reviews indicated issues with cleanliness, specifically dustiness and unpleasant odors.
Service
8.25
The staff have been consistently described as friendly and helpful.
Location
8.75
Many guests praised the central and convenient location of the hotel.
Room Quality
6.75
Rooms received mixed reviews; some were comfortable while others had issues.
Amenities
7.25
Amenities were generally good, but some guests reported lift problems and room heating issues.
Value for Money
7.75
Guests felt the hotel offered good value, especially with breakfast included.
Food and Beverage
7.75
Breakfast was well-received, although some desired more variety.
Overall Experience
7.25
Overall, guests enjoyed their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:46

Property Description

Modern Accommodations
The Express by Holiday Inn Express Swindon City Centre offers modern and spacious rooms with cosy beds and plasma-screen TVs. The contemporary en suite facilities with power showers provide a comfortable stay for guests.

Convenient Location
Located in Swindon town centre, the hotel is just a short walk from the bus and rail station, making it easily accessible for travelers. The proximity to Swindon designer outlet, Steam Museum, shopping district, and leisure centers adds to the convenience for guests looking to explore the city.

Dining and Relaxation
Guests can enjoy a continental breakfast and British cuisine at the on-site restaurant, while the lounge area with large screen TVs provides a perfect spot to unwind. With a range of amenities and nearby attractions, the hotel offers a relaxing and enjoyable stay for all visitors.

Book your stay at Express by Holiday Inn Express Swindon City Centre for a convenient and comfortable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs GBP 10 per day.

Location

Guest Reviews

7.5
Based on 2105 reviews
Cleanliness: 6.25
Service: 8.25
Location: 8.75
Room Quality: 6.75
Amenities: 7.25
Value for Money: 7.75
Food and Beverage: 7.75
Overall Experience: 7.25
T
Tinashe couple gb
10
2026-07-25 via Nuitee
D
David solo_traveller gb
8
Lite stay with a competitive price
Pros:

Not far from restaurants. Quiet night time ambience.

Cons:

The cracked vanity sink in the bathroom needs replacing

2026-07-25 via Nuitee
H
Harriet solo_traveller gb
7
Good value for money
Pros:

Central location, spacious clean rooms. Staff were friendly and helpful.

Cons:

Only x1 lift in use which meant a super long wait to go up or down . The alternative stairs felt like a service corridor and were dirty and unkept.
Bar is expensive compared to other local outlets.

2026-07-25 via Nuitee
W
Waleed family_with_children gb
10
2026-07-25 via Nuitee
R
Raquel family_with_children gb
8
2026-07-25 via Nuitee
J
Jonas family_with_children se
3
Expensive and not worth it att all.
Pros:

No vegetables at all, cooked tomatoes.. For christ sake, it´s 2026.

Cons:

The only vegetables on breakfast was cooked tomatoes.. For christ sake, it´s 2026. The elevator was extremely slow, did not work all of the time. Smelled from smoke since staff did smoke in the garage beneath. Food was sub-par. Dirty curtains in room. Restaurant furnture not cleaned for a long while.

2026-07-24 via Nuitee
J
Jens family_with_children de
8
2026-07-24 via Nuitee
L
Lewis solo_traveller gb
10
2026-07-24 via Nuitee
C
Corp solo_traveller gb
5
2026-07-23 via Nuitee
L
Lori couple gb
9
Super location and staff.
Pros:

Super staff. Lovely breakfast.

Cons:

One lift. Refit of something going on.

2026-07-22 via Nuitee
V
Verity solo_traveller gb
8
Pros:

The room was clean, staff were helpful.

Cons:

It was very difficult to find, as hotel signage is small and a coach parked in front of the hotel made it difficult to see. I had been warned that the lift wasn't working, the state of the stairs was pretty appalling, not just scruffy. The room looked recently redecorated, but the carpet was worn and stained. I also found it difficult to find my room, easy if you could use the lift. But using the stairs I could only see signage from room no.111 up and my room was 101.

2026-07-21 via Nuitee
A
Andrew solo_traveller gb
10
Pros:

Great location. Friendly helpful staff. Very clean room. Comfortable bed. Lovely breakfast.

Cons:

Nothing not to like.

2026-07-21 via Nuitee
O
Olimpia solo_traveller gb
9
2026-07-20 via Nuitee
J
J solo_traveller gb
6
2026-07-20 via Nuitee
K
Kudzai couple gb
6
Just okay
Pros:

The rooms were clean. The location was good.

Cons:

Very bare bones hotel. No room service or many amenities. Could get better hotels for the price.

2026-07-20 via Nuitee
C
Chris solo_traveller nz
7
Convenient Location
Pros:

Near the train station.

Cons:

Poor restaurant food and one broken lift.

2026-07-19 via Nuitee
T
Tom solo_traveller gb
1
2026-07-19 via Nuitee
V
Vivian family_with_children gb
9
2026-07-18 via Nuitee
A
Alan solo_traveller gb
9
2026-07-18 via Nuitee
D
David couple gb
9
Fantastic value and great for public transport.
Pros:

Excellent location for using Swindon as a base to visit London, Oxford and Avebury by train/ bus as well as to look around the old railway works of the GWR and Steam museum. The breakfasts were very good quality and extensive. The air conditioning in the room was much appreciated as it was the middle of an extreme heatwave.

Cons:

It is quite a distance to most of the restaurants in Swindon Old Town. Becasue of the heat, we couldn't really get to them.

2026-07-18 via Nuitee