Holiday Inn Express Swindon City Centre by IHG

Hotels
Holiday Inn Express
7.5 (1790 reviews)
Bridge Street , Swindon , gb

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Cleanliness issues
Lift not working
Room heating problems

Categories

Cleanliness
6.25
Multiple reviews indicated issues with cleanliness, specifically dustiness and unpleasant odors.
Service
8.25
The staff have been consistently described as friendly and helpful.
Location
8.75
Many guests praised the central and convenient location of the hotel.
Room Quality
6.75
Rooms received mixed reviews; some were comfortable while others had issues.
Amenities
7.25
Amenities were generally good, but some guests reported lift problems and room heating issues.
Value for Money
7.75
Guests felt the hotel offered good value, especially with breakfast included.
Food and Beverage
7.75
Breakfast was well-received, although some desired more variety.
Overall Experience
7.25
Overall, guests enjoyed their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:46

Property Description

Modern Accommodations
The Express by Holiday Inn Express Swindon City Centre offers modern and spacious rooms with cosy beds and plasma-screen TVs. The contemporary en suite facilities with power showers provide a comfortable stay for guests.

Convenient Location
Located in Swindon town centre, the hotel is just a short walk from the bus and rail station, making it easily accessible for travelers. The proximity to Swindon designer outlet, Steam Museum, shopping district, and leisure centers adds to the convenience for guests looking to explore the city.

Dining and Relaxation
Guests can enjoy a continental breakfast and British cuisine at the on-site restaurant, while the lounge area with large screen TVs provides a perfect spot to unwind. With a range of amenities and nearby attractions, the hotel offers a relaxing and enjoyable stay for all visitors.

Book your stay at Express by Holiday Inn Express Swindon City Centre for a convenient and comfortable experience.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs GBP 10 per day.

Location

Guest Reviews

7.5
Based on 1790 reviews
Cleanliness: 6.25
Service: 8.25
Location: 8.75
Room Quality: 6.75
Amenities: 7.25
Value for Money: 7.75
Food and Beverage: 7.75
Overall Experience: 7.25
B
Bappaditya family_with_children gb
7
Pros:

Room, Staff, Cleanliness

Cons:

Breakfast

2026-03-07 via Nuitee
S
Sara couple gb
8
Pros:

Central location, hotel clean and bright. Staff friendly and helpful.
Lots of choice for breakfast, hot or cold food.

2026-03-06 via Nuitee
J
John couple us
10
Really enjoyed my stay , room was clean , slept very well in a comfortable bed with nice linen, bathroom was functional
Pros:

Clean , well maintained , nicely laid out , communal areas for breakfast etc were bright , modern and comfortable.

Cons:

Nothing

2026-03-05 via Nuitee
N
Neil solo_traveller gb
8
Pros:

Good value and a good location for catching a train. Evening meals are reasonably priced. A limited bar, the draught beer was good. Plenty of choice at breakfast and the option of a take away hot drink and breakfast baps.
I have stayed previously and my only grumble then was the out of order lift. This is still the case and apparently due to be replaced this summer.

Cons:

Only one working lift, as per my previous stay.

2026-03-05 via Nuitee
C
Clare family_with_children gb
9
Pros:

James that was on the desk when we arrived was so good,I asked about going to a care home my mum was in and he told us the directions and was spot on.

Cons:

James the receptionist

2026-03-05 via Nuitee
S
Sandra solo_traveller gb
7
2026-03-04 via Nuitee
T
Taina solo_traveller gb
10
2026-03-03 via Nuitee
G
Gary couple ie
7
2026-03-01 via Nuitee
K
Kirsten solo_traveller gb
9
Pretty good
Pros:

Good price, good breakfast. Close to the station and near restaurants/high street. Excellent Brazilian meat restaurant across the street.

Cons:

Sign by reception basically says “Breakfast gets VERY busy at weekends so come early and please be nice to our staff as we try to serve everyone”. Which suggests if you go after nine-ish you will struggle to get a seat and you will be constantly waiting for buffet items to be refilled. How about Holiday Inn just make a breakfast room big enough, and have enough food?

I went around eight because I was worried and it was fine but I would have preferred to eat later. Breakfast is good but could be improved with: hot milk option on coffee machine. They have packs of porridge you can take but no hot milk. Most decent coffee machines have this setting. Also you cannot stop the coffee machine once it starts! Also the pancake machine makes pancakes about 2.5 inches wide so press twice and get four.

2026-03-01 via Nuitee
J
Jennie family_with_children gb
9
Pros:

Location, close to the station. Friendly staff. Clean room and comfortable bed. Great breakfast.

Cons:

Not the hotel's fault, but a bit noisy outside in the evening as there are a few pubs nearby and there were some people shouting and screaming, and the police was there.

2026-03-01 via Nuitee
K
Kinga family_with_children gb
10
Pros:

Amazing people
Clean apartament
Lovely fresh food.

2026-03-01 via Nuitee
L
Lea-ann family_with_children gb
10
Great hotel
Pros:

The hotel is clean and smells nice. Staff are helpful, polite and friendly.

2026-02-27 via Nuitee
C
Christopher family_with_children se
5
Cons:

No staff available in evening. One guy did reception and bar and food snacks then disappeared for a long time with a queue waiting to book in. Poor customer service.

2026-02-27 via Nuitee
R
Ridsdale family_with_children gb
10
2026-02-26 via Nuitee
N
Nair solo_traveller gb
7
2026-02-26 via Nuitee
C
Ciprian family_with_children ro
8
2026-02-26 via Nuitee
N
Nigel family_with_children gb
10
Quality facilitated room.
Pros:

Overall the facilities were very good, nice large TV with working remote control. The lighting was very good, good positioning. The bed was very large and comfortable, and room was well soundproofed so could not hear neighbouring room noise.
The bathroom was very spacious, all very clean with a good working shower.

Cons:

Nothing to comment

2026-02-24 via Nuitee
K
Kevin family_with_children gb
5
2026-02-23 via Nuitee
A
Alan couple gb
6
Convenient location and fair price.
Pros:

Location was good for us and price was reasonable.

Cons:

The bathroom extractor fan wasn’t working and there was no plug in the bathroom sink, no view to speak of.

2026-02-23 via Nuitee
M
Michael couple gb
9
2026-02-23 via Nuitee