THE KITANO HOTEL TOKYO

Hotels
9.2 (609 reviews)
Chiyoda-ku Hirakawacho 2-16-15 , Tokyo , jp

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Quiet atmosphere
Helpful staff
Cons:
Location requires walking
Breakfast options are limited

Categories

Cleanliness
9.3
Guests mentioned the hotel was clean and spacious.
Service
9.8
Staff were described as extremely accommodating and helpful.
Location
9.3
Location is close to metro, although some may find walking to attractions slightly inconvenient.
Room Quality
9.3
Rooms were noted as spacious, clean, and tastefully decorated.
Amenities
8.8
Nice touches like a tea set and toiletries provided, but some noted limited offerings.
Value for Money
9.3
Great value for Tokyo’s luxury market despite higher costs.
Food and Beverage
8.3
Breakfast options could be improved based on feedback.
Overall Experience
9.5
Overall stay was highly rated by guests, indicating satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:44

Property Description

Luxurious Accommodations
Indulge in individually decorated rooms with Japanese aesthetics and modern amenities. Enjoy the comfort of weight-optimising mattresses and well-equipped kitchenettes.

Relaxation and Dining
Unwind at the onsite beauty salon or rooftop lounge with stunning views. Treat yourself to acupuncture therapy or traditional Japanese tea at the tea salon. Delight your taste buds at the bar and two restaurants, including the renowned Sushi Oumi.

Convenient Location
Located near major attractions and metro stations, explore Tokyo with ease. Immerse yourself in the rich culture with the Imperial Palace, National Diet Building, and Hie Shrine within walking distance.

Experience luxury and convenience at The Kitano Hotel Tokyo. Book now for an unforgettable stay!

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 3000 per day.

Location

Guest Reviews

9.2
Based on 609 reviews
Cleanliness: 9.3
Service: 9.8
Location: 9.3
Room Quality: 9.3
Amenities: 8.8
Value for Money: 9.3
Food and Beverage: 8.3
Overall Experience: 9.5
F
Frankie extended_group sg
9
Away from the crowd and accessible to many places of interests.
2026-03-05 via Nuitee
A
Alan couple gb
10
2026-03-04 via Nuitee
B
Buehlmann couple ch
8
2026-03-03 via Nuitee
S
Sundaram extended_group in
9
Excellent place with great staff
Pros:

The location, it is away from the busy business areas. The room was large, well lit. Bed was great, firm and just the way I like it. The amenities in the room were good quality. It had everything one needs. The staff was extremely helpful. They went out of the way to find the right kind of restaurants to book for dinner, provided us information in English as and when needed.

Cons:

The room we had was a bit noisy in the night due to it being close to a road. So either providing ear plugs or double glazing that window would help.

2026-03-02 via Nuitee
D
DAVID couple au
9
2026-02-25 via Nuitee
K
Kohei couple jp
9
2026-02-24 via Nuitee
K
Kiara couple au
10
2026-02-22 via Nuitee
M
Mariano Agustin couple ar
10
2026-02-14 via Nuitee
C
Christine couple au
10
Luxury hotel, well maintained, excellent staff. Couldn’t ask for more.
Pros:

Beautiful hotel, good location and wonderful staff

Cons:

Can’t fault it

2026-02-11 via Nuitee
J
John couple us
10
Wonderful service, staff accommodating, location perfect, super clean!
Pros:

Staff was amazing. Rooms hi tech and fully loaded.

Cons:

Nothing

2026-02-10 via Nuitee
M
MARIA PIERA couple it
10
Pros:

camere molto grandi e bellissime, molto più di quanto lasci presagire la reception.

Cons:

la posizione è ottima ma l'albergo è davanti a un cavalcavia il che rende l'entrata poco allegra.

2026-01-30 via Nuitee
V
Veronique family_with_children be
8
2026-01-25 via Nuitee
S
Sanaz couple fr
10
Amazing
Pros:

The room was so spacious and so many great products in the bathroom. The staff was so so nice, all of them

Cons:

There is not much around

2026-01-23 via Nuitee
E
Elizabeth extended_group us
8
Liked the overall design
Pros:

Did not eat breakfast in the hotel

Cons:

The gym

2026-01-19 via Nuitee
D
Daniel family_with_children us
10
Our stay was over-the-top comfortable.
Pros:

From the moment we arrived, the staff treated us like we were the only customers staying there. The rooms were larger than expected and immaculate. The free in-room amenities of water, soft drinks, and BEER, was a real nice touch. I had run out of shaving cream but there was no need to go to the front desk or run to a local convenient store. It was already in the room. Those kinds of extras made the stay that much more relaxing. I would highly recommend this hotel to anyone staying in Tokyo.

Cons:

I would have liked the option of being able to sleep three people in one room instead of having to pay for two separate rooms.

2026-01-19 via Nuitee
E
Elizabeth extended_group us
9
Relaxing
Pros:

How quiet it is.

2026-01-19 via Nuitee
A
Aashil couple in
9
2026-01-16 via Nuitee
F
Fahad couple ae
3
2026-01-16 via Nuitee
R
Ralf couple de
8
2026-01-15 via Nuitee
C
Chaidemeni couple gr
9
2026-01-15 via Nuitee