THE KITANO HOTEL TOKYO

Hotels
9.2 (666 reviews)
Chiyoda-ku Hirakawacho 2-16-15 , Tokyo , jp

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Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Quiet atmosphere
Helpful staff
Cons:
Location requires walking
Breakfast options are limited

Categories

Cleanliness
9.3
Guests mentioned the hotel was clean and spacious.
Service
9.8
Staff were described as extremely accommodating and helpful.
Location
9.3
Location is close to metro, although some may find walking to attractions slightly inconvenient.
Room Quality
9.3
Rooms were noted as spacious, clean, and tastefully decorated.
Amenities
8.8
Nice touches like a tea set and toiletries provided, but some noted limited offerings.
Value for Money
9.3
Great value for Tokyo’s luxury market despite higher costs.
Food and Beverage
8.3
Breakfast options could be improved based on feedback.
Overall Experience
9.5
Overall stay was highly rated by guests, indicating satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:44

Property Description

Luxurious Accommodations
Indulge in individually decorated rooms with Japanese aesthetics and modern amenities. Enjoy the comfort of weight-optimising mattresses and well-equipped kitchenettes.

Relaxation and Dining
Unwind at the onsite beauty salon or rooftop lounge with stunning views. Treat yourself to acupuncture therapy or traditional Japanese tea at the tea salon. Delight your taste buds at the bar and two restaurants, including the renowned Sushi Oumi.

Convenient Location
Located near major attractions and metro stations, explore Tokyo with ease. Immerse yourself in the rich culture with the Imperial Palace, National Diet Building, and Hie Shrine within walking distance.

Experience luxury and convenience at The Kitano Hotel Tokyo. Book now for an unforgettable stay!

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 3000 per day.

Location

Guest Reviews

9.2
Based on 666 reviews
Cleanliness: 9.3
Service: 9.8
Location: 9.3
Room Quality: 9.3
Amenities: 8.8
Value for Money: 9.3
Food and Beverage: 8.3
Overall Experience: 9.5
M
Marcos • solo_traveller • br
7
2026-06-30 • via Nuitee
Y
YOSHINORI • couple • jp
10
2026-06-30 • via Nuitee
H
Hope • couple • us
10
Pros:

Very clean and quiet. Wonderful staff.

2026-06-30 • via Nuitee
D
DAICHI • solo_traveller • jp
8
2026-06-19 • via Nuitee
R
rieko • extended_group • de
9
2026-06-19 • via Nuitee
M
Muhammad • solo_traveller • pk
10
Extremely Satisfied
Pros:

Each and everything was up to mark 10 on 10, amazing service, amazing hospitality, room was very spacious, staff was very very friendly and superfast, whatever we asked for , was full filled within no time, superb staff and their service, bed was super comfy,

Cons:

Only thing i didn't like that shower area door was all glass, transparent, it should be either all covered or should had option of frosting, which would give freedom of choice to each customer according to their priorities

2026-06-13 • via Nuitee
K
Katarzyna • extended_group • pl
9
2026-06-11 • via Nuitee
S
sonia • solo_traveller • ae
9
2026-06-07 • via Nuitee
A
Andre • couple • fr
10
À répéter le plus souvent possible
Pros:

Cadre super, personnel adorable

Cons:

Rien

2026-06-02 • via Nuitee
A
AlNasban • couple • sa
10
2026-06-02 • via Nuitee
J
Jovana • couple • me
10
Pros:

The staff are amazing, so polite and welcoming!

2026-05-29 • via Nuitee
S
Sophie • couple • au
9
2026-05-29 • via Nuitee
S
Salma • couple • ae
6
Pros:

The front staff were super friendly and helpful especially Michael. Good location

Cons:

No Wi-Fi

2026-05-25 • via Nuitee
A
Avi • solo_traveller • il
9
2026-05-24 • via Nuitee
K
Krzysztof • couple • pl
10
Beyond expectations.
Pros:

Beautiful and peaceful location. The hotel is impressive both inside and out, clearly well‑maintained. Exceptionally attentive staff — always cheerful, helpful, and genuinely engaged. Room service was excellent. A place I can truly recommend.

2026-05-21 • via Nuitee
A
Alfonso • couple • es
8
2026-05-21 • via Nuitee
J
Joe • solo_traveller • us
10
Pros:

The Air Weave bed was superb.

2026-05-18 • via Nuitee
S
Stefan • couple • bg
9
2026-05-17 • via Nuitee
A
Andrey • couple • ru
10
2026-05-15 • via Nuitee
R
Rolf • solo_traveller • cl
5
Cons:

Gimnasio e internet

2026-05-14 • via Nuitee