Hampton Inn Stony Creek

Hotels
•
Hampton Inn
7 (178 reviews)
10476 Blue Star Highway , Stony Creek , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly/helpful staff (Jacqueline noted)
Good/convienient location
Good breakfast / food above regular buffets
Rooms well-designed and comfortable in many reports
Welcoming, spacious entrance
Cons:
Dirty linens (blood/rust) and rooms not properly cleaned
Musty smells and wet spots near AC units; AC leaking
Only one ice machine for the hotel
Slow or problematic check-in process and occasional booking errors
Uncomfortable chairs/isolated reports of uncomfortable beds
Dirty lobby/elevator areas on arrival

Categories

Cleanliness
4.5
Multiple reports of unclean rooms and linens (blood/rust on sheets), rooms sent out unclean with trash/towels on floor, musty smells and wet spots near AC units, and dirty lobby/elevator areas.
Service
8.5
Generally positive: multiple mentions of friendly, helpful staff (Jacqueline named), prompt attention when issues were reported, though check-in had delays and an error at checkout.
Location
8.5
Consistently praised as convenient and in a good location for guests' needs and family functions.
Room Quality
7
Rooms described as well-designed and comfortable with good beds in many reports, but some guests experienced uncomfortable chairs/beds, AC issues, and inconsistently cleaned rooms.
Amenities
6
Some amenity problems noted: only one ice machine for the hotel, non-working landline phone in a room, and AC units leaking or creating wet spots.
Value for Money
7
Mixed value: strong breakfast and location add value, but cleanliness and room issues reduced perceived value for some guests.
Food and Beverage
8
Multiple positive comments: breakfast described as great and food 'above the regular buffets.'
Overall Experience
6.5
Mixed overall: several guests recommend and praise staff and breakfast, but serious cleanliness lapses and sporadic room issues led to disturbed stays or room changes for others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:17

Property Description

Convenient Location and Amenities

Located off I-95 in Stony Creek, Hampton Inn offers an ideal retreat just 15 miles from Petersburg, Virginia. Enjoy the outdoor pool and stay connected with free wired internet access in every room.

Comfortable Rooms and Complimentary Services

Relax in rooms equipped with a refrigerator, microwave, and cable TV. Benefit from air conditioning, a work desk, and a coffee maker for added convenience. Start your day with a daily buffet breakfast and make use of the free access to the gym and business center.

Nearby Attractions and Shopping

Explore the area with ease as the hotel is just 20 miles away from Southpark Mall and Virginia State University. Free Wi-Fi in public areas and on-site parking make your stay even more enjoyable.

Book your stay at Hampton Inn Stony Creek now for a memorable experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RIC

Location

Guest Reviews

7
Based on 178 reviews
Cleanliness: 4.5
Service: 8.5
Location: 8.5
Room Quality: 7
Amenities: 6
Value for Money: 7
Food and Beverage: 8
Overall Experience: 6.5
C
Conde • solo_traveller • ca
9
2026-11-02 • via Nuitee
A
AYANNA • couple • us
4
Not impressed
Cons:

Sheets were not changed. Pillow cases all smelled of cologne. Poor air circulation in hallways. Smelled stale.

2026-11-01 • via Nuitee
B
Beth • couple • us
8
Please make sure TV remote is charged. I don’t travel with an appropriate plug in to recharge your TV remote and the lit
2026-10-31 • via Nuitee
M
Mario • solo_traveller • us
10
2026-10-26 • via Nuitee
M
Michele • couple • us
10
We really enjoyed the stay and definitely recommend it
Pros:

The hotel entrance is welcoming clean , spacious and Jacqueline was very helpful in accommodating us.
The room was well designed and comfortable
The food provided was above the regular buffets

2026-10-24 • via Nuitee
L
Linda • couple • us
10
2026-10-22 • via Nuitee
L
Lessard • couple • ca
10
2026-10-20 • via Nuitee
D
Deyanira • couple • us
1
Bad
Pros:

The location

Cons:

Dirty; the folder was like trash, the bed was very uncomfortable, and the air conditioning didn't work

2026-10-16 • via Nuitee
J
javier • solo_traveller • us
6
2026-09-08 • via Nuitee
G
Gail Renn • couple • us
7
Good breakfast, DIRTY LINENS
Pros:

We have stayed here before and like the location. The hotel itself was clean, and the staff is friendly and courteous. The breakfast was great in the morning; the beds are comfortable and pillows are fluffy.

Cons:

ITS HARD TO SLEEP IN BED WITH DIRTY LINENS. My sister could not sleep inside of the covers as there was blood/rust on the bottom sheet that she didn't notice until about 3 am. I also didn't notice blood/rust on the linens in my bed also until the morning. I definitely will check these things out if we ever stay there again. When I told the front desk the head of housekeeping was there, and she immediately told one of the staff to check the linens in our room and remove them. She half-heartedly apologized and kind of shrugged it off. I paid for a room that we used but not to its full extent. Having to sleep on top of the sheets because they are not clean is not acceptable in my book. Will I stay there again, not sure. Maybe I will try a different location or other hotel chain.

2026-09-07 • via Nuitee
K
Krajza • couple • us
10
Pros:

Location was perfect for our need. Room was spacious, clean and very u p to date.

Cons:

There was only 1 ice machine for the whole hotel, it was located at the end of a hall on the main floor

2026-08-21 • via Nuitee
Y
Yanlin • family_with_children • us
3
changed my checked room without notice
Pros:

location

Cons:

bed

2026-08-18 • via Nuitee
W
William • couple • us
10
2026-08-18 • via Nuitee
C
Conor • solo_traveller • us
10
2026-08-10 • via Nuitee
R
Raymond • family_with_children • us
8
Pros:

As expected

Cons:

Nothing

2026-08-08 • via Nuitee
W
William • solo_traveller • us
10
Cons:

Chairs in room not comfortable

2026-07-21 • via Nuitee
C
Carol M • family_with_children • us
7
Pros:

The room was clean The beds were comfortable The staff was pleasant

Cons:

The landline phone didn’t work so I had to use my cell phone to call desk. The AC Unit was dripping water.

2026-07-20 • via Nuitee
L
Lindsay • family_with_children • us
1
Had to leave both rooms 215 and 312 we’re not cleaned when sent to the room
Pros:

Staff was nice

Cons:

So I was originally sent to room 215. The room had a musty smell when going to the AC unit there was a giant wet spot in front of the unit. We chopped it up to maybe it was rain coming in from the storm so they switched rooms room 312 as I entered, was in the pictures the bed was not made. There was trash in the room. There was towels on the floor in the bathroom. The room was not cleaned, and there was another wet spot in front of the AC unit. had to leave went down the road to get a different room with a different company.

2026-07-14 • via Nuitee
K
Karen • family_with_children • us
5
A 2 night stay should have been an easy in and out process.
Pros:

Breakfast was good. This location was close to our family function.

Cons:

Check in should have been been much easier, had to change both rooms do to uncleanness. Computers were slow per the check-in attendant, which caused a delay entering our rooms, which had to be changed again.

At Check out I was informed of an error made during check-in which needed to be refunded at check-out.

2026-07-14 • via Nuitee
K
kirkirt • solo_traveller • us
10
Pros:

Staff was very friendly & everything was very clean.

2026-07-10 • via Nuitee