Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
Car hire
See all facilities

Review Highlights

Pros:
Great location
Clean and spacious rooms
Good value
Cons:
Rude staff
Cleanliness issues
Room ventilation problems

Categories

Cleanliness
7.81
Issues with cleanliness noted, particularly in the shower and room.
Service
8.78
Mixed sentiments; some staff were noted as rude, but overall service was typical for hotel standard.
Location
9.32
Great central location close to public transport and attractions.
Room Quality
7.27
Some rooms were noted as cold and poorly ventilated, affecting comfort.
Amenities
8.3
General amenities provided but had issues like broken bathroom features.
Value for Money
8.76
Good value for the central location and amenities.
Food and Beverage
8.31
Breakfast options available but not specifically mentioned.
Overall Experience
8.68
Overall a positive experience with some issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:22

Property Description

Central Location in Sofia
Located in the heart of Sofia, Maria Luisa by INTROVERT HOTELS offers a convenient stay near major attractions such as Cathedral Saint Alexandar Nevski and Ivan Vazov Theater.

Comfortable Rooms and Amenities
Enjoy air-conditioned rooms equipped with modern amenities like a flat-screen TV, safety deposit box, and free WiFi. The hotel also offers a shared lounge, terrace, and 24-hour front desk assistance.

Convenient Services
Take advantage of car rental services and a business centre during your stay. With bilingual staff fluent in Bulgarian and English, your needs are always met at Maria Luisa by INTROVERT HOTELS.

Ready to experience the best of Sofia? Book your stay now at Maria Luisa by INTROVERT HOTELS.

Important information:

Please, note that the housekeeping department is available only during daytime hours. Any reservations for rooms with extra beds, submitted after 16:00h in the arrival day there might be a delay in preparation, so please, allow us some time in advance to prepare for your arrival.This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOF

Location

Guest Reviews

8.4
Based on 1363 reviews
Cleanliness: 7.81
Service: 8.78
Location: 9.32
Room Quality: 7.27
Amenities: 8.3
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 8.68
D
Dimitar • couple • bg
10
2026-05-09 • via Nuitee
J
Joanna • couple • pl
6
Super lokalizacja, reszta niestety słabo
Pros:

Łatwy check in, bardzo dobra lokalizacja

Cons:

Brudna łazienka, brak zamknięcia kabiny prysznicowej co powoduje wilgoć i brzydki zapach. Drzwi do łazienki nie dało się normalnie zamknąć. W pokoju duszno. Miałam wrażenie jakby wykładzina była wcześniej zalana. Byłam świadoma braku okna ale wentylacja nie dawała rady z nagromadzoną w łazience wilgocią. Brak możliwości zostawienia bagażu w szafkach przed zameldowaniem mimo uprzedniego potwierdzenia że można. Obiekt mimo widocznej próby odnowienia niestety nie wygląda zbyt zachęcająco.

2026-05-09 • via Nuitee
Момчилова • solo_traveller • bg
10
2026-05-08 • via Nuitee
A
Alessio • solo_traveller • it
8
Sofia
Pros:

Ottima posizione
Stazione metro e supermercato a pochi metri di distanza
Check in e check out in autonomia

2026-05-07 • via Nuitee
M
mikica • couple • at
9
2026-05-06 • via Nuitee
M
Mattia • couple • it
8
2026-05-06 • via Nuitee
M
michela • family_with_children • it
9
ottima qualità prezzo e letto molto comodo.
Pros:

Hotel silenzioso, ottima posizione, caffè e acqua disponibili in hall, possibilità di lasciare i bagagli dopo aver lasciato la stanza. Non c'è sempre il personale, ma funziona tutto in maniera ottimale.

Cons:

All'ingresso c'era un po' di odore di chiuso.

2026-05-06 • via Nuitee
E
Erika • couple • it
9
2026-05-05 • via Nuitee
P
Pignatelli • solo_traveller • it
7
Bella esperienza
Pros:

Posizione eccellente
Pulizia buona
Qualità prezzo ottimo
Tutto sommato bene lo consiglio

Cons:

La moquette per me non è igienica,poi lo staff non si è visto.
La mancanza dei riscaldamento

2026-05-05 • via Nuitee
I
Ian • solo_traveller • gb
8
Pros:

The ease of accessing the property was very good, with an email send beforehand with the code for the door and the room which was convenient as I was arriving quite late. The location was excellent, right in the centre and next to transport links to and from the airport and around the city. The room was large with a comfortable bed and the window opened fully with views over Mount Vitosha.

2026-05-05 • via Nuitee
K
Kiril • couple • bg
10
2026-05-04 • via Nuitee
G
Gaia • solo_traveller • it
10
2026-05-04 • via Nuitee
L
li-tsan • couple • tw
9
2026-05-04 • via Nuitee
N
Nargis • solo_traveller • gb
8
Great location, clean hotel with easy check in.
Pros:

The location was great. All the main attractions were in a walkable distance.
Metro station was only a 2 minute walk away, it was very easy to get to the airport.
Very easy check in with codes provided

2026-05-04 • via Nuitee
N
Nadia • solo_traveller • bg
9
2026-05-03 • via Nuitee
R
Roberto • solo_traveller • it
8
Vacanza relax a Sofia......
Pros:

Posizione ottimale per via della struttura centralissima. Letti comodissimi. Tisaneria e caffè ad ogni ora del gg.

Cons:

Pultroppo, non per colpa della struttura, il rumore delle rotaie dei tram.

2026-05-02 • via Nuitee
A
Aileen • solo_traveller • de
8
Pros:

Would definitely come here again!

2026-05-01 • via Nuitee
Y
Yuliia • couple • ua
10
2026-05-01 • via Nuitee
O
Olga • solo_traveller • pl
8
2026-05-01 • via Nuitee
E
Erhan • solo_traveller • tr
10
2026-04-30 • via Nuitee