SpringHill Suites by Marriott Norfolk Virginia Beach

Hotels
•
SpringHill Suites
8.4 (622 reviews)
6350 Newtown Road , Norfolk , US
+1 757-333-3100

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Nice breakfast
Cons:
Loud AC units
Room quality issues
Renovations causing disturbance
Inadequate customer service in some instances

Categories

Cleanliness
7.71
Several reviews noted cleanliness issues, particularly with room smells and unvacuumed floors.
Service
9.18
Most comments praised the staff for being friendly and helpful, particularly Carmen at the front desk.
Location
9.02
Many guests highlighted the convenient location, especially its proximity to downtown and hospitals.
Room Quality
7.67
Mixed reviews regarding room quality, with some rooms being outdated and others clean but small.
Amenities
8.2
Amenities were mentioned as adequate, but some guests noted issues like water in the shower and elevator problems.
Value for Money
8.16
Some value concerns were noted, especially considering the price versus room quality.
Food and Beverage
8.71
Breakfast was positively reviewed in multiple instances, though some wished for more variety.
Overall Experience
8.58
Overall sentiment was positive, with many guests stating they would return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:08

Property Description

Luxurious Suites with Deluxe Amenities

This all suite hotel, SpringHill Suites Norfolk Virginia Beach, offers a blend of comfort and convenience. Each studio style suite is elegantly designed with deluxe bedding, custom comforters, and a choice of feather and foam pillows for a restful stay.

Convenient Facilities for a Relaxing Stay

Guests can enjoy the indoor swimming pool, well-equipped fitness center, and guest laundry facilities during their stay. The rooms are equipped with basic kitchenette facilities including a microwave, mini-fridge, and cupboard space, perfect for storing snacks and light meals.

Complimentary Breakfast and Ideal Location

Start your day with a complimentary hot breakfast and coffee in the lobby. Located just minutes away from Downtown Norfolk and the Virginia Beach Oceanfront, SpringHill Suites offers the perfect blend of comfort and accessibility for your next getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Location

Guest Reviews

8.4
Based on 622 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.02
Room Quality: 7.67
Amenities: 8.2
Value for Money: 8.16
Food and Beverage: 8.71
Overall Experience: 8.58
B
Booth • extended_group • pt
10
Pros:

The pool, outside area and location

2026-10-14 • via Nuitee
S
Sean • couple • us
10
2026-10-09 • via Nuitee
M
M • solo_traveller • us
10
Pros:

The rooms were super clean! The Staff was great except for the night time maintenance person Bill!

Cons:

The only thing I did not like is the fact that Bill was very rude to me and my children! The doesn't close until 10 pm Bill kept harassing us to get out of the pool starting at 9:27pm! I had to redirect Bill several times from speaking to my children in an adverse way because I had one autistic child, and I had already started giving the children the countdown of how many minutes they had left! He was so RUDE and overstepped his boundaries! I told Bill he should never direct his conversation to people's children like that if he was gonna speak to them in that manner and while the parent was literally right there! Bill really upset me because he came in there and didn't acknowledge any of us by saying a greeting but he could speak to my children by yelling at them to get out the pool and it hadn't reached 10 pm, and without even building a report of common courtesy by saying "hello" 1st! I have never been treated like this by any staff person at any Spring Hill Suites until I encountered BILL!!!

2026-10-08 • via Nuitee
S
Shanice • couple • us
9
2026-10-07 • via Nuitee
B
Bishop • extended_group • us
8
Great stay and room was comfortable
Pros:

It was clean and smelled clean

Cons:

No sofa bed

2026-10-07 • via Nuitee
M
Maurice • couple • us
10
My choice for future trips to the area!
Pros:

The cleanliness and the staff was absolutely amazing!!

2026-09-17 • via Nuitee
M
Malene • couple • us
10
We had a great stay and definitely would stay again.
Pros:

The cleanliness of the hotel and room,it was nice and quite. Very comfortable.The breakfast was great.The location was very close to about every where we needed to go.The staff was wonderful. Tiffany at front desk was awesome.

Cons:

I had no issues.

2026-09-16 • via Nuitee
R
Regina • solo_traveller • us
10
2026-09-15 • via Nuitee
H
Haley R. • solo_traveller • us
5
Decent place check your bed.
Pros:

It was convenient and easy to access

Cons:

My cousin found someone else's sock in her made up bed that was not ours. We notified front desk management but they seemed unconcerned.

2026-09-15 • via Nuitee
E
Elizabeth • solo_traveller • us
7
Great overnight except for one issue
Pros:

Staff was friendly, breakfast was great, was able to check in early

Cons:

Our shower sliding glass door wouldnt stay closed and when checking out they already knew it was an issue but hadnt been fixed

2026-09-15 • via Nuitee
J
Julian • couple • us
8
Very very pleasing especially after the celebratory weekend we were having it was lovely and definitely would like to co
Pros:

The layout of the rooms and the cleanliness

Cons:

A few stans in the showers but outside of that no complaints

2026-09-14 • via Nuitee
C
Chiquita • couple • us
9
The staff was very friendly. Thanks to the lady that checked us in and helped us out.
Pros:

It was a nice location to where we wanted to go.

2026-09-11 • via Nuitee
N
Nelson • solo_traveller • de
10
It was a nice
Pros:

It is clean, which makes it beautiful and comfortable

Cons:

Nice location and good customer service

2026-09-10 • via Nuitee
C
Charles • couple • us
9
Excellent
Pros:

Location an meals

Cons:

Nothing

2026-09-09 • via Nuitee
P
patrick • family_with_children • us
10
2026-09-08 • via Nuitee
A
Anna • solo_traveller • us
1
2026-09-07 • via Nuitee
J
johanna • solo_traveller • us
10
2026-08-31 • via Nuitee
A
Amanda • solo_traveller • us
8
2026-08-30 • via Nuitee
W
Whitnee • family_with_children • us
9
Got enough rest
Pros:

The size of the gym

Cons:

More bicycles

2026-08-28 • via Nuitee
J
Jazmen • family_with_children • us
2
I wouldn’t stay here
Pros:

The breakfast attendees

Cons:

The room was so dirty and dusty. I literally got an air purifier for the quality. Hair all over the couch and shower. Microwave and fridge were nasty. I have a toddler and after wiping everything down the rag was brown. Pool area was also unclean.

2026-08-26 • via Nuitee