The Benjamin Royal Sonesta New York

Hotels
•
Royal Sonesta
8.6 (1212 reviews)
125 East 50th Street , New York , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Elevator wait times
Noise from street

Categories

Cleanliness
7.79
Concerns over cleaning in rooms and public areas.
Service
9.26
Friendly and helpful staff.
Location
9.3
Excellent central location near main attractions.
Room Quality
8.25
Rooms are spacious, but some issues with noise and temperature.
Amenities
8.78
Basic amenities present; some items missing.
Value for Money
7.74
Perceived as overpriced given the issues reported.
Food and Beverage
8.79
No specific comments found.
Overall Experience
8.86
Mixed feelings; enjoyed location and staff but issues with various aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:28

Property Description

Luxurious Accommodations with Kitchen Facilities

Experience the epitome of comfort at The Benjamin Royal Sonesta New York hotel, situated in the heart of Midtown Manhattan. Our guestrooms are thoughtfully designed with kitchen facilities, providing you with the convenience and flexibility you need during your stay.

State-of-the-Art Fitness Center

Maintain your fitness routine at our 24-hour fitness center, equipped with modern facilities and cutting-edge equipment. Whether you prefer a morning workout or a late-night exercise session, our fitness center is here to cater to your needs.

Proximity to Top NYC Attractions

Immerse yourself in the vibrant energy of New York City with Times Square just 1.3 km away and the iconic Central Park a mere 1.6 km from the hotel. Explore the best of Manhattan right at your doorstep.

Indulge in luxury and convenience at The Benjamin Royal Sonesta New York - book your stay now!

Important information:

Hotel Facilities Fee is $42 plus tax per room, per night and provides you with the following amenities:

24/7 access to state-of-the-art fitness center
Basic Wi-Fi for unlimited devices
2 bottled waters in-room upon arrival
$10 daily cupboard credit*
Unlimited local calls,
One-time $15 laundry credit for your stay
*Must be redeemed daily and cannot roll over. Not valid on day of departure.

*Must be redeemed daily and cannot roll over. Not valid on day of departure.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for US$30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 65 per day.

Location

Guest Reviews

8.6
Based on 1212 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 8.25
Amenities: 8.78
Value for Money: 7.74
Food and Beverage: 8.79
Overall Experience: 8.86
P
Paulina • couple • cl
9
Pros:

La ubicación está perfecta , el personal muy amable , la habitación comodisima

2026-02-14 • via Nuitee
S
Steven • couple • us
7
2026-02-14 • via Nuitee
P
Pedro • couple • us
10
2026-02-11 • via Nuitee
E
Elisabeth • family_with_children • us
9
Pros:

We were upgraded to a suite and it was fabulous! We had no idea this kind of space was available for a family of 5 and we were pleasantly surprised. Well located to Rockefeller and easy to walk to all the attractions in Midtown.

2026-02-11 • via Nuitee
T
Tony • solo_traveller • gb
8
2026-02-08 • via Nuitee
K
kaela • couple • au
5
Pros:

The bed was comfortable, it was clean and good location

Cons:

Security were lovely, reception were not too friendly and the room was CRAZY loud

2026-02-08 • via Nuitee
C
Cristina • family_with_children • ca
10
2026-02-08 • via Nuitee
S
Sam • couple • us
10
2026-01-31 • via Nuitee
O
Oluwatomi • couple • gb
10
2026-01-31 • via Nuitee
E
Ella • extended_group • lv
8
Pros:

The hotel is perfectly located, close to everything you need.

Cons:

The room provided did not meet the expectations. There were constant issues with the elevators, and one of them was completely out of order, which caused significant inconvenience.

2026-01-30 • via Nuitee
L
Luciana • extended_group • ar
10
2026-01-27 • via Nuitee
L
Luciana • couple • ar
10
2026-01-27 • via Nuitee
L
Luciana • extended_group • ar
10
Excelente personal trabajando en el hotel.
Pros:

El personal. La ubicación.

Cons:

Nada. Todo perfecto.

2026-01-27 • via Nuitee
D
Delphine • family_with_children • fr
5
Cons:

trop bruyant car pas bien insonorisé j ai été réveillé tous les matins par des voisins indelicats à 6h du matin

2026-01-24 • via Nuitee
L
Ling-Jié • family_with_children • ca
7
2026-01-22 • via Nuitee
L
Lindsey • family_with_children • us
10
2026-01-21 • via Nuitee
A
alessandro • couple • it
2
Per quanto riguarda la struttura da dimenticare .
Pros:

La posizione

Cons:

Hotel molto sporco
Personale completamente assente
Solving problema hai limiti dell’indecenza
Camera freddissima con riscaldamento rotto. Mi hanno portato ( dopo interminabili richieste ) una stufetta che non funzionava
La camera Non era mai provvista di acqua da bere.
Personale scocciato ad ogni richiesta di risoluzione problemi
Dal bagno arrivava sempre puzza di fogna

2026-01-20 • via Nuitee
F
FRANCINE • family_with_children • br
9
2026-01-20 • via Nuitee
R
Ryan • extended_group • us
10
2026-01-20 • via Nuitee
C
Costin • family_with_children • ro
9
2026-01-19 • via Nuitee