The Benjamin Royal Sonesta New York

Hotels
Sonesta Hotels
8.6 (1254 reviews)
125 East 50th Street , New York , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Elevator wait times
Noise from street

Categories

Cleanliness
7.79
Concerns over cleaning in rooms and public areas.
Service
9.26
Friendly and helpful staff.
Location
9.3
Excellent central location near main attractions.
Room Quality
8.25
Rooms are spacious, but some issues with noise and temperature.
Amenities
8.78
Basic amenities present; some items missing.
Value for Money
7.74
Perceived as overpriced given the issues reported.
Food and Beverage
8.79
No specific comments found.
Overall Experience
8.86
Mixed feelings; enjoyed location and staff but issues with various aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:28

Property Description

Luxurious Accommodations with Kitchen Facilities

Experience the epitome of comfort at The Benjamin Royal Sonesta New York hotel, situated in the heart of Midtown Manhattan. Our guestrooms are thoughtfully designed with kitchen facilities, providing you with the convenience and flexibility you need during your stay.

State-of-the-Art Fitness Center

Maintain your fitness routine at our 24-hour fitness center, equipped with modern facilities and cutting-edge equipment. Whether you prefer a morning workout or a late-night exercise session, our fitness center is here to cater to your needs.

Proximity to Top NYC Attractions

Immerse yourself in the vibrant energy of New York City with Times Square just 1.3 km away and the iconic Central Park a mere 1.6 km from the hotel. Explore the best of Manhattan right at your doorstep.

Indulge in luxury and convenience at The Benjamin Royal Sonesta New York - book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for US$30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 65 per day.

Location

Guest Reviews

8.6
Based on 1254 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 8.25
Amenities: 8.78
Value for Money: 7.74
Food and Beverage: 8.79
Overall Experience: 8.86
S
Stefanie family_with_children de
10
Amazing
Pros:

Amazing

2026-04-11 via Nuitee
F
Frederik family_with_children be
10
2026-04-11 via Nuitee
E
Erkan couple de
6
Das Hotel bleibt hinter den Erwartungen zurück. Das Personal ist völlig in Ordnung.
Pros:

Die Unterkunft ist in einer Top Lage. Wir hatten eine 45 qm große Suite. Die Platzverhältnisse waren entsprechend toll. Es gab auch genügend Möglichkeiten, Kleidung und Einkäufe zu verstauen.

Cons:

Das Badezimmer ist sehr klein.

Die Positionierung der Steckdose im Bad ist nicht schön.

Unser Balkon hatte eine fantastische Aussicht. Nur der Balkon gehört ( insbesondere Fliesen ) ordentlich auf Vordermann gebracht.

Das Hotel hat zwar laut Booking.com 5 Sterne, aber ich würde nach internationalem Masstab maximal 4 Sterne geben.

Wenn man den Preis heranzieht, dann gilt das Preis-/Leistungsverhältnis eher mangelhaft aus.

Ich würde mir das bei meiner nächsten New York-Reise gründlich überlegen, ob ich dieses Hotel wieder buchen würde.

2026-04-10 via Nuitee
A
Anthony family_with_children gb
10
2026-04-10 via Nuitee
K
Kelly family_with_children gb
9
2026-04-09 via Nuitee
E
Eddie family_with_children se
10
Lyxigt hotell med fantastiskt läge
Pros:

Hotellets omgivning var bästa tänkbara. Från hotellet är det tio minuters promenad till exempelvis Rockefeller Center. Standarden på hotellrummet var också hög och personalen var trevlig och hjälpsam. Jag uppskattade också att det inte var heltäckningsmatta på rummen. Rummen var dessutom större än jag väntat mig på ett hotell mitt i centrala New York.

Cons:

Det centrala läget ledde till vissa störningar från trafik, särskilt sirener nattetid. Fönstren var inte särskilt väl isolerade så det förekom visst drag från fönstren, särskilt i badrummet. Svårt att komma på några fler nackdelar, faktiskt.

2026-04-09 via Nuitee
D
daniela family_with_children it
8
2026-04-07 via Nuitee
C
Cara family_with_children au
9
Excellent option in NYC
Pros:

Location is perfect, room was huge!

Cons:

Would be nice if there was laundry facilities

2026-04-07 via Nuitee
P
PRISCILLLA couple br
10
Hotel fantástico em todos os aspectos, em localização sensacional
Pros:

Hotel fantástico, em todos os aspectos. O quarto é enorme, dispõe de uma mini-cozinha, a decoração é lindíssima e o banheiro é muito bom, com ótimo chuveiro, aquecimento e iluminação incrível. A roupa de cama e as toalhas são incríveis (e fartas). A equipe é super cordial e atenciosa (nos ofereceram um early check-in sem custo) e o restaurante The Parliament é ótimo. A localização é espetacular, literalmente a 50m do metrô da 51th ST com a Lexington e a uma curta distância do Rockfeller Center e imediações a pé. Muito próximo também da Grand Central. Apesar de muito bem localizado, está num ponto tranquilo e silencioso, principalmente à noite. Recomendo com veemência a quem deseja uma experiência bacana em New York.

2026-04-07 via Nuitee
A
Ana extended_group es
9
Pros:

La ubicación es excelente. Personal atento y amable. Las habitaciones muy limpias, espaciosas y cómodas.

2026-04-06 via Nuitee
R
Reyes family_with_children es
10
Pros:

Lo mejor del hotel es la ubicación. La atención fue muy buena, y la habitación es muy cómoda.

Cons:

Para tener WI-FI hay que pagar.

2026-04-06 via Nuitee
M
Michel couple uy
10
Pros:

El servicio de la recepción realmente muy bueno. Nos dejaron hacer check out a las 15:00 sin costo porque nuestro vuelo salía a la noche. Muy atentos a todos los detalles.
La ubicación excelente. La habitación muy cómoda. Realmente valió la pena quedarse en este hotel. Volvería

Cons:

No tengo ningún crítica de este hotel.
Todo excelente.

2026-04-05 via Nuitee
S
Susana family_with_children co
9
hotel muy central y tranquilo
Pros:

la ubicacion es excelente, ya habiamos estado en el hotel habian remodelado sin embargo hay cosas que parecen antiguas...la cama y almohadas son muy comodas por el menu de almohadas

2026-04-05 via Nuitee
G
Gutman solo_traveller ar
9
Excelente ubicación!!
Pros:

El ascensor es muy rápido

Cons:

.

2026-04-04 via Nuitee
C
Chantal family_with_children de
10
Perfekte Unterkunft für New York
Pros:

- zentrale Lage
- nettes Personal
- großes Zimmer

2026-04-04 via Nuitee
S
Saldias Silva couple cl
7
Desayuno excelente.
Pros:

La ubicación excelente por eso que voy siempre a ese hotel , la habitación cama muy pequeña, en relacion al servicio de aseo un dia llegamos a las 10 de la noche y nuestra habitacion estaba sin el aseo hecho.

Cons:

el aseo de la habitación, no lo hicieron un dia

2026-04-02 via Nuitee
A
Angela family_with_children us
9
Great location and rooms 100% approved for a family.
Pros:

So luxury, the decoration is beautiful, everything look so clean.

Cons:

The price

2026-03-31 via Nuitee
H
Hanif couple us
10
2026-03-29 via Nuitee
M
Manrique solo_traveller ar
10
Pros:

Muy confortable

Cons:

El lobby chico

2026-03-29 via Nuitee
M
Muhammad Zarif solo_traveller us
6
2026-03-26 via Nuitee