Van der Valk Hotel Heerlen

Hotels
•
Van der Valk Hotels
8.6 (1830 reviews)
Terworm 10 , Heerlen , nl

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good location despite not being city center
Cons:
Housekeeping issues
Dimly lit bathrooms
Carpeted rooms

Categories

Cleanliness
8.18
Some issues mentioned with housekeeping behavior which suggests cleanliness may be affected.
Service
8.65
Friendly staff noted, despite some complaints about customer service.
Location
8.19
Not near city center but praised as a lovely property.
Room Quality
8.64
Rooms generally comfortable but issues with dark bathrooms and carpet noted.
Amenities
9.17
Good amenities including breakfast and a nice pool reported.
Value for Money
8.63
Felt some higher prices for rooms were not justified due to various issues.
Food and Beverage
8.68
Breakfast and dinner were noted as top quality.
Overall Experience
8.65
Generally positive experiences but several issues highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:48

Property Description

Luxurious 4-Star Countryside Retreat

Indulge in Relaxation: Enjoy the indoor swimming pool, gym, and wellness area with saunas and ice lounge.

Culinary Delights: Delight in internationally oriented dishes at the modern a la carte restaurant and unwind with beverages at the bar.

Convenient Location: Just a 15-minute walk from the center of Heerlen and a 3-minute drive from Central Station.

Experience luxury and comfort at Hotel Heerlen - Book your stay now!

Important information:

Please note that the accommodations cannot provide extra beds for adult guests.

Please note that when booking more than 5 rooms, different policies and additional supplements may apply.

Please note that the opening hours of the swimming pool, wellness and fitness center differ during the week. Please contact the property for more information about opening hours during your stay.

Please note that the restaurant requires a reservation.

Children aged under 18 are not allowed to use the wellness center.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MST

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.6
Based on 1830 reviews
Cleanliness: 8.18
Service: 8.65
Location: 8.19
Room Quality: 8.64
Amenities: 9.17
Value for Money: 8.63
Food and Beverage: 8.68
Overall Experience: 8.65
F
Frank • solo_traveller • nl
9
Top
Pros:

Uitstekende locatie voor LMooiste , goed eten en gezelligheid

2026-06-27 • via Nuitee
J
Jill • couple • us
9
2026-06-27 • via Nuitee
O
orly margalit • solo_traveller • nl
9
2026-06-23 • via Nuitee
C
Caroline • couple • nl
7
Suite geld niet waard
Pros:

Lokatie vlak bij snelweg, we waren er voor Pinkpop en konden fietsen naar megaland. Heerlijk ontbijt. Self checkout.

Cons:

Hadden een suite en die was prijs niet waard: wat verouderd en alles onhandig, in hele badkamer bijv maar 2 haakjes. Geen handdoek rek oid. Ook in douche niets om shampoo op te zetten of handdoek aan te hangen. Veel sierkussen op bed die je dan op de grond moet leggen want verder alleen klein stoeltje in slaapkamer. Alleen plek voor koffer in woonkamer op bureau. Er zou airco zijn maar er was alleen topkoeling. Dus na een dag Pinkpop terugkomen in warme kamer. Check-Out op zondag al om 11.

2026-06-22 • via Nuitee
S
Sandra • couple • nl
8
Nice hotel, great beds, clean, nice ambiance, good restaurant and bar. However the shower gave us a bad experience for t
Pros:

Location, ambiance, services, restaurants , amenities and beds

Cons:

The shower has a bad smell , as the bathroom doesn’t have door we have to deal with the smell of the shower it was not comfortable

2026-06-21 • via Nuitee
J
Jim Brasser • solo_traveller • nl
9
Pros:

Service of staff, room

Cons:

Iets te ver van centrum, airco is niet top

2026-06-21 • via Nuitee
R
Renate • solo_traveller • nl
7
Pros:

Prima locatie voor een bezoek aan pinkpop. Mooie kamer, fijne bedden.

Cons:

De prijs, een drie persoonskamer voor €265,00 waar nog €6 toeristen belasting bij kwam.....ontbijt a €22,50 pp hebben we maar niet gedaan.

2026-06-20 • via Nuitee
S
Sarah • family_with_children • de
10
2026-06-19 • via Nuitee
B
BARRY • couple • gb
10
Lovely stopover after a trip to Germany.
Pros:

Stayed here many times before and always meets expectation, Lovely room, food and surroundings. Staff are extremely friendly and helpful.

2026-06-18 • via Nuitee
U
Ubay • solo_traveller • nl
10
2026-06-17 • via Nuitee
C
Carla • family_with_children • nl
7
Voor 1 nacht was goed te doen
Pros:

De bedden waren prima en zwembad ook

Cons:

Hygiëne kan beter vitrage waren vies met bloed eraan. Airco maakte veel herrie en blies warme lucht terwijl hij op koelen stond.

2026-06-17 • via Nuitee
J
Jan • solo_traveller • cz
9
2026-06-17 • via Nuitee
R
Raluca • solo_traveller • ro
10
2026-06-15 • via Nuitee
E
Ed • couple • nl
8
Fijn verblijf op goede locatie
Pros:

Locatie en groene omgeving

Cons:

Veel trapjes, lastig voor mensen die slecht ter been zijn

2026-06-15 • via Nuitee
J
Joost • couple • nl
8
2026-06-13 • via Nuitee
P
Pierre • family_with_children • de
6
2026-06-13 • via Nuitee
V
van Kasteren • solo_traveller • nl
8
2026-06-12 • via Nuitee
S
Steven • extended_group • be
10
2026-06-08 • via Nuitee
G
Gunda • solo_traveller • de
9
2026-06-08 • via Nuitee
M
Martens • solo_traveller • nl
10
2026-06-07 • via Nuitee