Van der Valk Hotel Heerlen

Hotels
•
Van der Valk Hotels
8.6 (1724 reviews)
Terworm 10 , Heerlen , nl

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good location despite not being city center
Cons:
Housekeeping issues
Dimly lit bathrooms
Carpeted rooms

Categories

Cleanliness
8.18
Some issues mentioned with housekeeping behavior which suggests cleanliness may be affected.
Service
8.65
Friendly staff noted, despite some complaints about customer service.
Location
8.19
Not near city center but praised as a lovely property.
Room Quality
8.64
Rooms generally comfortable but issues with dark bathrooms and carpet noted.
Amenities
9.17
Good amenities including breakfast and a nice pool reported.
Value for Money
8.63
Felt some higher prices for rooms were not justified due to various issues.
Food and Beverage
8.68
Breakfast and dinner were noted as top quality.
Overall Experience
8.65
Generally positive experiences but several issues highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:48

Property Description

Luxurious 4-Star Countryside Retreat

Indulge in Relaxation: Enjoy the indoor swimming pool, gym, and wellness area with saunas and ice lounge.

Culinary Delights: Delight in internationally oriented dishes at the modern a la carte restaurant and unwind with beverages at the bar.

Convenient Location: Just a 15-minute walk from the center of Heerlen and a 3-minute drive from Central Station.

Experience luxury and comfort at Hotel Heerlen - Book your stay now!

Important information:

Please note that the accommodations cannot provide extra beds for adult guests.

Please note that when booking more than 5 rooms, different policies and additional supplements may apply.

Please note that the opening hours of the swimming pool, wellness and fitness center differ during the week. Please contact the property for more information about opening hours during your stay.

Please note that the restaurant requires a reservation.

Children aged under 18 are not allowed to use the wellness center.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MST

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.6
Based on 1724 reviews
Cleanliness: 8.18
Service: 8.65
Location: 8.19
Room Quality: 8.64
Amenities: 9.17
Value for Money: 8.63
Food and Beverage: 8.68
Overall Experience: 8.65
F
Frank • extended_group • nl
10
2026-04-18 • via Nuitee
F
Françoise H C • couple • be
9
2026-04-17 • via Nuitee
J
Jean-pierre • solo_traveller • nl
8
2026-04-15 • via Nuitee
C
Co • solo_traveller • nl
7
Pros:

De afmetingen van kamer en badkamer.

Cons:

Tarieven zijn tamelijk hoog

2026-04-14 • via Nuitee
I
Ingrid • solo_traveller • nl
7
2026-04-14 • via Nuitee
D
Dave • couple • nl
9
Prima locatie, faciliteiten, maar duur.
Pros:

Faciliteiten en eten.

2026-04-13 • via Nuitee
G
G. • couple • nl
10
Pros:

De ruime kamer

Cons:

Niets

2026-04-12 • via Nuitee
H
Henrietta • family_with_children • be
10
2026-04-12 • via Nuitee
L
Lisa • couple • be
10
2026-04-12 • via Nuitee
H
Henrietta • family_with_children • be
10
Perfect short stay
Pros:

The facilities and very nice staff

Cons:

Nothing

2026-04-12 • via Nuitee
J
Janny • family_with_children • nl
9
Gezellig en comfortabel
Pros:

Ruim opgezet. Vriendelijk personeel. Bij uitstek geschikt voor familiefeestjes. We konden zelfs gebruik maken van een rolstoel

Cons:

Een grotere speelruimte voor jonge kinderen zou mooi zijn, hoewel de familiekamer een prima alternatief was

2026-04-12 • via Nuitee
A
Aida • couple • es
9
2026-04-11 • via Nuitee
A
ANNIE • couple • be
9
Heerlijk rustig hotel voor en’ele nachten.
Pros:

Ligging en groen vlakbij

Cons:

Alles was ok

2026-04-11 • via Nuitee
H
Hala ElRoumy • couple • nl
10
Perfect getaway!
Pros:

The room was perfect! It had a garden view where you can go out and walk to the farm nextdoor with the animals :)
Annnd the spa bath was just perfect!

Cons:

The only thing would be the staff members, some were really nice and sweet and some were just plain rude not even saying good afternoon back to you :|

2026-04-10 • via Nuitee
T
Tanja • solo_traveller • nl
9
Pros:

De locatie, de aankleding, vriendelijk personeel en ook een mooie prijs!

Cons:

Niets!

2026-04-10 • via Nuitee
A
Alexandru • family_with_children • nl
8
Pros:

Leuke hotel

Cons:

Ze hebben zwembad maar geen badjas in de kamers , jij gaat naar zwembad in je zwembroek en dan verwachten ze dat jij gaat pinnen voor een badjas ipv op de kamer te zetten??? ?????? Dat kon dan niet rekening op kamer ! Hoe dan??

2026-04-09 • via Nuitee
K
Kristof • family_with_children • be
9
2026-04-09 • via Nuitee
L
Laura • couple • de
8
Gutes Hotel in Herleen.
Pros:

Nettes Personal, gute Betten und ein top Fitnessstudio und Bad.

Cons:

Die Kissen waren etwas zu hoch. Sonst war aber alles gut. Leider stimmen die Gerichte und Preise nicht überein mit der Webseite. Das war für uns sehr schade, da wir uns schon für ein Gericht entschieden hatten und die Preise erheblich erhöht wurden.

2026-04-09 • via Nuitee
J
Jessica • couple • gb
4
2026-04-09 • via Nuitee
T
Tony • extended_group • be
9
2026-04-08 • via Nuitee