Van der Valk Hotel Heerlen

Hotels
•
Van der Valk Hotels
8.6 (1797 reviews)
Terworm 10 , Heerlen , nl

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good location despite not being city center
Cons:
Housekeeping issues
Dimly lit bathrooms
Carpeted rooms

Categories

Cleanliness
8.18
Some issues mentioned with housekeeping behavior which suggests cleanliness may be affected.
Service
8.65
Friendly staff noted, despite some complaints about customer service.
Location
8.19
Not near city center but praised as a lovely property.
Room Quality
8.64
Rooms generally comfortable but issues with dark bathrooms and carpet noted.
Amenities
9.17
Good amenities including breakfast and a nice pool reported.
Value for Money
8.63
Felt some higher prices for rooms were not justified due to various issues.
Food and Beverage
8.68
Breakfast and dinner were noted as top quality.
Overall Experience
8.65
Generally positive experiences but several issues highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:48

Property Description

Luxurious 4-Star Countryside Retreat

Indulge in Relaxation: Enjoy the indoor swimming pool, gym, and wellness area with saunas and ice lounge.

Culinary Delights: Delight in internationally oriented dishes at the modern a la carte restaurant and unwind with beverages at the bar.

Convenient Location: Just a 15-minute walk from the center of Heerlen and a 3-minute drive from Central Station.

Experience luxury and comfort at Hotel Heerlen - Book your stay now!

Important information:

Please note that the accommodations cannot provide extra beds for adult guests.

Please note that when booking more than 5 rooms, different policies and additional supplements may apply.

Please note that the opening hours of the swimming pool, wellness and fitness center differ during the week. Please contact the property for more information about opening hours during your stay.

Please note that the restaurant requires a reservation.

Children aged under 18 are not allowed to use the wellness center.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MST

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.6
Based on 1797 reviews
Cleanliness: 8.18
Service: 8.65
Location: 8.19
Room Quality: 8.64
Amenities: 9.17
Value for Money: 8.63
Food and Beverage: 8.68
Overall Experience: 8.65
A
Alex • couple • gb
10
Relaxing
Pros:

Great rooms, felt safe. Great breakfast, lunch & dinner options🎉

Cons:

Nothing

2026-05-30 • via Nuitee
A
Alwin • couple • nl
8
2026-05-30 • via Nuitee
J
Jan • family_with_children • nl
10
Fijn hotel, kamer met glijbaan dikke hit
Pros:

Schoon, ruim, fris en vriendelijke mensen

Cons:

Niets

2026-05-29 • via Nuitee
C
Claudio • solo_traveller • it
10
2026-05-29 • via Nuitee
J
Jan • solo_traveller • nl
9
2026-05-28 • via Nuitee
A
A.N. • couple • nl
9
Mooi hotel in een bosrijke omgeving.
2026-05-28 • via Nuitee
R
Robert • solo_traveller • nl
10
Fijn en ontspannen verblijf!
Pros:

De kamer en de ligging van het hotel!

Cons:

N.v.t.

2026-05-27 • via Nuitee
小室 • solo_traveller • jp
8
2026-05-27 • via Nuitee
L
Lea • extended_group • nl
9
Voor herhaling vatbaar
Pros:

Prima hotel, vriendelijk personeel. Nadeel was dat we geen gebruik konden maken van het zwembad (badkleding kon alleen met visa of creditcard worden betaald) of het huren van fietsen.

2026-05-27 • via Nuitee
H
Heidi • family_with_children • de
9
Es war wie immer ein Erlebnis, diese 3 Tage in diesem Haus!
Pros:

Wir kommen seit 2023 regelmässig in dieses Hotel und es ist immer wieder ein Erlebnis. Das Frühstück ist immer ganz toll und auch alles andere gefällt uns sehr gut.

Cons:

Die Bedienung auf der Terrasse war ein wenig unaufmerksam, aber das wurde an den beiden anderen Abenden im Restaurant innen wieder durch sehr freundliches Personal ausgeglichen.

2026-05-26 • via Nuitee
D
David • solo_traveller • be
9
2026-05-26 • via Nuitee
O
Olivier • extended_group • fr
9
Pros:

Magnifique complexe hôtelier en pleine nature.

Cons:

Restaurant bon mais pas exceptionnel. Personnel très sympa

2026-05-25 • via Nuitee
S
Shanta • solo_traveller • nl
7
Pros:

Kamer was ruim mooie grote badkamer en zoals elke vd Valk hotel was de decoratie bloemstukken ed fantastisc..
Ontbijt uitgebreid en lekker.

Cons:

Diner was heel slecht. Ik had tong filet die smaakloos en droog was. Mijn partner had tournedos die ook droog en well done was terwijl hij medium rare had besteld.. er werd wel aangeboden om terug te sturen naar de keuken, maar we hadden erg honger en dat zou dan nog langer duren. We hebben de bijgerechten maar opgegeten en er was ook totaal geen compensatie aangeboden in de vorm koffie oid. Dit is de eerste keer dat het eten mij tegen viel bij een vd Valk. Erg jammer dit.

2026-05-24 • via Nuitee
A
Anna • solo_traveller • pl
10
Napewno jeszcze nie raz odwiedzę to miejsce obsługa super udogodnienia super jestem bardzo zadowolon
Pros:

The location is great, it's nice that there is a swimming pool and sauna, unfortunately I didn't make it for the massage because it was quite late, the only minus

Cons:

If possible, change the massage hours if they are available, even from 12pm, that would be great.

2026-05-24 • via Nuitee
K
Karen • extended_group • nl
10
2026-05-24 • via Nuitee
J
Jan • solo_traveller • be
9
Pros:

De kamer, het restaurant,het ontbijt, het terras, de omgeving

2026-05-24 • via Nuitee
K
Kateryna • couple • ua
9
2026-05-23 • via Nuitee
E
Erwin • solo_traveller • nl
8
Pros:

Vooral het mooie grote zwembad.

Cons:

Ontbijt hebben we wel eens beter gehad bij een andere vestiging.

2026-05-22 • via Nuitee
M
maaike • family_with_children • nl
9
2026-05-21 • via Nuitee
F
Frank • family_with_children • nl
8
2026-05-21 • via Nuitee