Van der Valk Hotel Heerlen

Hotels
•
Van der Valk Hotels
8.6 (1848 reviews)
Terworm 10 , Heerlen , nl

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good location despite not being city center
Cons:
Housekeeping issues
Dimly lit bathrooms
Carpeted rooms

Categories

Cleanliness
8.18
Some issues mentioned with housekeeping behavior which suggests cleanliness may be affected.
Service
8.65
Friendly staff noted, despite some complaints about customer service.
Location
8.19
Not near city center but praised as a lovely property.
Room Quality
8.64
Rooms generally comfortable but issues with dark bathrooms and carpet noted.
Amenities
9.17
Good amenities including breakfast and a nice pool reported.
Value for Money
8.63
Felt some higher prices for rooms were not justified due to various issues.
Food and Beverage
8.68
Breakfast and dinner were noted as top quality.
Overall Experience
8.65
Generally positive experiences but several issues highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:48

Property Description

Luxurious 4-Star Countryside Retreat

Indulge in Relaxation: Enjoy the indoor swimming pool, gym, and wellness area with saunas and ice lounge.

Culinary Delights: Delight in internationally oriented dishes at the modern a la carte restaurant and unwind with beverages at the bar.

Convenient Location: Just a 15-minute walk from the center of Heerlen and a 3-minute drive from Central Station.

Experience luxury and comfort at Hotel Heerlen - Book your stay now!

Important information:

Please note that the accommodations cannot provide extra beds for adult guests.

Please note that when booking more than 5 rooms, different policies and additional supplements may apply.

Please note that the opening hours of the swimming pool, wellness and fitness center differ during the week. Please contact the property for more information about opening hours during your stay.

Please note that the restaurant requires a reservation.

Children aged under 18 are not allowed to use the wellness center.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MST

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.6
Based on 1848 reviews
Cleanliness: 8.18
Service: 8.65
Location: 8.19
Room Quality: 8.64
Amenities: 9.17
Value for Money: 8.63
Food and Beverage: 8.68
Overall Experience: 8.65
I
Ireen • solo_traveller • nl
7
2026-07-18 • via Nuitee
T
Tom • couple • nl
6
2026-07-18 • via Nuitee
S
Sandra • solo_traveller • nl
9
Heerlijk verblijf.
Pros:

Vriendelijk ontvangst, snelle check-in. Nette, ruime en schone kamer.

2026-07-17 • via Nuitee
M
MJ • family_with_children • nl
5
Viel echt tegen de bedden teleurstellend
Pros:

Het was rustig

Cons:

De bedden liggen los matrassen dus in de nacht val je er af
Handdoeken stinken

2026-07-16 • via Nuitee
P
Philip • solo_traveller • be
7
Cons:

Weinig mogelijkheden voor rokers
Zelfs buiten op terras verboden
Nogal overdreven enkel aan de ingang van het hotel.

2026-07-15 • via Nuitee
E
El • solo_traveller • de
10
2026-07-12 • via Nuitee
G
Gloria • family_with_children • it
10
Pros:

Ottima struttura. Camere e bagno spaziosi. Bella piscina e ottimo anche il ristorante.

2026-07-11 • via Nuitee
F
Fabiano • family_with_children • ae
9
2026-07-11 • via Nuitee
E
eitan • couple • il
8
בסהכ מלון טוב גדול ומרווח קרוב לעיר מיסטרכיך ברכה נחמדה
Pros:

ארוחת בוקר נחמדה, יש הכל ובשפע

Cons:

רמת הניקיון והשירות לאורח

2026-07-11 • via Nuitee
T
Thomas • solo_traveller • nl
8
2026-07-10 • via Nuitee
L
Lopez • extended_group • nl
9
2026-07-09 • via Nuitee
M
Mirela • extended_group • nl
8
Pros:

erg schoon en goed hotel

Cons:

niets

2026-07-09 • via Nuitee
R
Richard • couple • nl
8
Hotel heeft een goed restaurant en fijne bedden.
Pros:

Makkelijk parkeren en hotel heeft een eigen overdekte fietsenstalling.

Cons:

Hotel ligt een beetje ver van het centrum. Je moet dus met de auto naar fietsgebied gaan om op de heide te fietsen. Helaas bij terugkomst was fietsendrager gestolen, jammer van deze ervaring.

2026-07-08 • via Nuitee
D
demy • couple • nl
8
Grote ruime kamer met veel opties
Pros:

Alles in zijn geheel

2026-07-08 • via Nuitee
R
Ryan • couple • ca
7
2026-07-05 • via Nuitee
P
Peter • extended_group • cz
7
2026-07-05 • via Nuitee
C
Carsten • solo_traveller • ae
8
2026-07-03 • via Nuitee
A
Alessandro • solo_traveller • it
9
Pros:

All the building and furnitures are brand new, with high quality as -er the category of 4 starts hotel. The kitchen was very nice, food quality and alcohol were with high standard. Enough dishes. Room was quite with real walls from others , bed and bathroom were larges and very comfortable. High recommended.

Cons:

The people on the bar and restaurant should be more happy and precise with the guests. Sometime they are not putting enough effort to take care of the customers. Needs to be improved with more seniority.

2026-06-29 • via Nuitee
C
crn • solo_traveller • nl
10
2026-06-29 • via Nuitee
M
Martha • family_with_children • nl
8
Lekker overnachten
Pros:

De kamer en het bad maar ook dat er een zwembad aanwezig was

Cons:

Niks

2026-06-29 • via Nuitee