Van der Valk Hotel Heerlen

Hotels
•
Van der Valk Hotels
8.6 (1628 reviews)
Terworm 10 , Heerlen , nl

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good location despite not being city center
Cons:
Housekeeping issues
Dimly lit bathrooms
Carpeted rooms

Categories

Cleanliness
8.18
Some issues mentioned with housekeeping behavior which suggests cleanliness may be affected.
Service
8.65
Friendly staff noted, despite some complaints about customer service.
Location
8.19
Not near city center but praised as a lovely property.
Room Quality
8.64
Rooms generally comfortable but issues with dark bathrooms and carpet noted.
Amenities
9.17
Good amenities including breakfast and a nice pool reported.
Value for Money
8.63
Felt some higher prices for rooms were not justified due to various issues.
Food and Beverage
8.68
Breakfast and dinner were noted as top quality.
Overall Experience
8.65
Generally positive experiences but several issues highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:48

Property Description

Luxurious 4-Star Countryside Retreat

Indulge in Relaxation: Enjoy the indoor swimming pool, gym, and wellness area with saunas and ice lounge.

Culinary Delights: Delight in internationally oriented dishes at the modern a la carte restaurant and unwind with beverages at the bar.

Convenient Location: Just a 15-minute walk from the center of Heerlen and a 3-minute drive from Central Station.

Experience luxury and comfort at Hotel Heerlen - Book your stay now!

Important information:

Please note that the accommodations cannot provide extra beds for adult guests.

Please note that when booking more than 5 rooms, different policies and additional supplements may apply.

Please note that the opening hours of the swimming pool, wellness and fitness center differ during the week. Please contact the property for more information about opening hours during your stay.

Please note that the restaurant requires a reservation.

Children aged under 18 are not allowed to use the wellness center.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MST

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.6
Based on 1628 reviews
Cleanliness: 8.18
Service: 8.65
Location: 8.19
Room Quality: 8.64
Amenities: 9.17
Value for Money: 8.63
Food and Beverage: 8.68
Overall Experience: 8.65
R
Rodrigo • couple • nl
10
2026-02-14 • via Nuitee
J
Jürgen • couple • de
9
2026-02-13 • via Nuitee
M
Martin • couple • be
9
2026-02-13 • via Nuitee
S
Simone • couple • de
9
Luxurious and affordable
Pros:

Good location, big bath tuby

Cons:

Nothing

2026-02-13 • via Nuitee
C
Ciaran • couple • ie
8
Excellent and very reasonably priced
Pros:

Spacious, clean and modern bedrooms with a lovely lobby and restaurant.

Cons:

Lunch was not available after check in, just snacks. That might be a misunderstanding on our part but a simple lunch menu (not just bar bites) would have been nice.

2026-02-12 • via Nuitee
R
Rallou • solo_traveller • gr
9
2026-02-12 • via Nuitee
M
Maatje • couple • de
7
Für 1-2 Nächte gut. Gute Betten, ruhige Zimmer. Frühstück ok
Pros:

Ein ausgiebiges Frühstück. Gute Matratze und festes Kopfkissen. Zimmer ruhig.
Auf Anfrage weg. geeignetemTisch für Rollstuhl gut umgesetzt!

Cons:

Cappucino ungewöhnlicher Geschmack und kein Milchkaffee .
Beim.Abendessen das Gemüse lauw-warm.

2026-02-11 • via Nuitee
S
Sebastian • extended_group • de
9
2026-02-10 • via Nuitee
N
Nina • couple • nl
9
Super ontspannen verblijf gehad!
Pros:

Goede faciliteiten in het hotel zoals zwembad, wellness en restaurant, hele nette ruime kamer met goed bed en badkamer, ontbijt heerlijk. Top!

2026-02-09 • via Nuitee
M
Maasland • family_with_children • nl
9
Een heerlijk ontspannen weekend weg
Pros:

Het comfort, de gastvrijheid en het restaurant

Cons:

Ik miste een rek voor mijn koffer, maar dat is echt gezeur in de marge 😉

2026-02-09 • via Nuitee
F
Filip Lemmens • couple • be
10
Sjieke boel
Pros:

Ontbijt

Cons:

Sauna pas open om 10hr

2026-02-08 • via Nuitee
M
Mayanja • couple • gb
9
Absolutely clean and loved it
Pros:

Clean and staff are really nice

Cons:

Pretty clean

2026-02-08 • via Nuitee
M
Melanie • couple • de
9
2026-02-08 • via Nuitee
R
Ruben • solo_traveller • nl
8
2026-01-31 • via Nuitee
W
Wessel • extended_group • nl
8
good value comfortable hotel for families
Pros:

clean and comfortable rooms with friendly staff. there were plenty of amenities at the hotel like a spa, swimming pool, casino, restaurant etc.

Cons:

we had a three person room with friends but the open concept bathroom was not the most comfortable as the doors did not lock and shower + bath were out in the open.

2026-01-30 • via Nuitee
H
Hester • solo_traveller • es
10
Heeerlijk!
Pros:

Grote kamer met groot bad

Cons:

Niets

2026-01-30 • via Nuitee
A
Ariane • family_with_children • be
9
Pros:

Alle faciliteiten

Cons:

Bij de driepersoonskamer was er geen deur tussen kamer en badkamer.

2026-01-29 • via Nuitee
R
Robin • solo_traveller • nl
10
2026-01-29 • via Nuitee
D
Dan • extended_group • lu
7
Good hotel with easy access to the highway, Snow World and Maastricht.
Pros:

The room was big and comfortable, with nice beds and a good size bathroom.

Cons:

You can start to see the age in the overall maintenance of the room.

2026-01-29 • via Nuitee
A
alex • couple • nl
6
Goed
Pros:

Ontbijt

Cons:

Bedden en kussens

2026-01-29 • via Nuitee