Comfort Suites Grand Rapids South

Hotels
•
Comfort Suites
7.8 (646 reviews)
7644 Caterpillar Court , Grand Rapids , us

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good staff
Nice breakfast
Cons:
Cleanliness issues
Pool not operational

Categories

Cleanliness
6.44
Several reviews noted cleanliness issues such as mold and bugs.
Service
8.91
Positive mentions of staff responsiveness and service.
Location
8.45
The hotel is in a good location, relatively quiet.
Room Quality
7.9
Rooms were spacious but some cleanliness issues noted.
Amenities
5.93
Pool was broken and other amenities had failures.
Value for Money
8.39
Good value for the price given some positives about stay.
Food and Beverage
8.94
Breakfast had a good selection and was appreciated.
Overall Experience
7.41
Overall sentiment was mixed with significant issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:17

Property Description

Luxurious All-Suite Hotel in Grand Rapids

Indulge in Comfort and Convenience:
Experience the convenience of free Wi-Fi, indoor pool, and spacious suites with cable TV and sofa beds. Each suite is equipped with a microwave, refrigerator, coffee maker, and desk, ensuring a comfortable stay.

Relax and Unwind:
Take advantage of the hotel's gym, pool, and jacuzzi to relax and rejuvenate. Business travelers will appreciate the business center, meeting facilities, and complimentary breakfast, while leisure guests can explore nearby attractions like Van Andel Arena, Grand Valley State University, and John Ball Park Zoo.

Book Your Stay Today:
Escape to Comfort Suites South and enjoy a perfect blend of comfort and luxury. Ideal for both business and leisure travelers, book now for an unforgettable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

The fool is under renovation, until further noticeGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GRR

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 646 reviews
Cleanliness: 6.44
Service: 8.91
Location: 8.45
Room Quality: 7.9
Amenities: 5.93
Value for Money: 8.39
Food and Beverage: 8.94
Overall Experience: 7.41
P
Patrick • family_with_children • us
10
Pros:

The breakfast was great. Sunday breakfast was even better.

Cons:

No complaints.

2026-03-28 • via Nuitee
J
Joshua • family_with_children • us
9
Pros:

TV was great and staff. The breakfast wais pretty good

Cons:

No pool or hot tubp

2026-03-25 • via Nuitee
E
Erin • family_with_children • us
9
2026-03-24 • via Nuitee
C
Charles • couple • us
10
Always an excellent stay at this hotel. I will recommend it to friends.
Pros:

The hotel is in a safe area, well lit property, very clean rooms and hallways, and very pleasant staff.

Cons:

Nothing.

2026-03-23 • via Nuitee
D
Dress • family_with_children • us
10
Great hotel to stay at. So comfortable and clean.
Pros:

The rooms were very clean and the amenities in the room are outstanding. The breakfast was amazing! The choices were awesome! Love that we had plenty of towels and washcloths. Other hotels give you one for a 2 night stay. Not at Comfort Suites; we had plenty. THANKS!

Cons:

n/a Was a great place to stay and value was spot on!!!!

2026-03-22 • via Nuitee
R
Ryan • couple • us
3
I would consider staying there again. But I would check the cable TV first off and try to take a shower first off to ma
Pros:

The hotel was nice. When I first got there, they had to switch my room because the cable was not working in that room. It’s no big deal I can switch. But then the second room the water did not drain out of the tub so when I was taking a shower, it was more like taking a bath. After you have a long day staying in a hotel it’s very nice to have a decent shower and that was not the case. Didn’t want to be picky and complain so I just let it go. But I do wish there would’ve been some kind of compensation.

Cons:

There were some questionable stains on the sheets on the curtains. And the tub not draining. Was a bit of a hassle.

2026-03-21 • via Nuitee
K
Kirsten • family_with_children • us
1
We didn’t stay. Big waste of money.
Pros:

Nothing we didn’t even stay the night.
Room was dirty.

Cons:

Hotel was dirty.
Pool was closed.
We booked a room at another hotel.

2026-03-16 • via Nuitee
R
Ronald • family_with_children • us
7
2026-03-15 • via Nuitee
D
Desiray • couple • us
7
I would book here again.
Pros:

I liked the staff, everyone i talked to was very nice and helpful. Breakfast was very good. I appreciate how long it’s available.

Cons:

The pool was closed, not really a huge deal just would’ve like to have some how known before booking. Everything was pretty clean in my room besides hair on the shampoo in the bathroom.

2026-03-15 • via Nuitee
R
Ronald • family_with_children • us
7
2026-03-15 • via Nuitee
A
Amber • family_with_children • us
6
Pros:

Breakfast

Cons:

Pool was closed whole time

2026-03-09 • via Nuitee
J
Joshua • family_with_children • us
10
Pros:

The TV was my fav. The breakfast was bomb. Staff is very respectful and kind.

2026-03-06 • via Nuitee
L
Leaf • family_with_children • us
10
Great
Pros:

The TV was awesome. Lol the room was great.

2026-03-04 • via Nuitee
S
Sherry • couple • us
10
Comfortable and quiet!!
2026-03-01 • via Nuitee
J
Jennifer • family_with_children • us
5
So so
Pros:

Location and stuff was very friendly

Cons:

We had to change rooms because our room was dirty and the tv didn’t work. There were crumbs in the couch bed in the second room. Mouse poop and mouse sticky traps in the first. The curtain was falling off in the second room and it was in the lit up side so it was quite light to sleep

2026-02-28 • via Nuitee
M
Melissa • family_with_children • us
10
Pros:

Everyone was super friendly and it was very comfortable

2026-02-27 • via Nuitee
A
Aubrey • couple • us
7
Very nice would come back.
Pros:

I liked the room set up. The staff I talked to was also very friendly when I talked to them.

Cons:

The pool was down and obviously that wasn’t the hotels fault. Also we got back from a concert (the purpose of the stay) and the doors were locked once we returned. At least someone let us inside.

2026-02-26 • via Nuitee
S
Sherry • couple • us
10
2026-02-22 • via Nuitee
T
Timothy • couple • us
5
Pros:

He u y he

2026-02-13 • via Nuitee
V
Vinson • couple • us
8
2026-01-27 • via Nuitee