Comfort Suites Grand Rapids South

Hotels
•
Comfort Suites
7.8 (686 reviews)
7644 Caterpillar Court , Grand Rapids , us

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good staff
Nice breakfast
Cons:
Cleanliness issues
Pool not operational

Categories

Cleanliness
6.44
Several reviews noted cleanliness issues such as mold and bugs.
Service
8.91
Positive mentions of staff responsiveness and service.
Location
8.45
The hotel is in a good location, relatively quiet.
Room Quality
7.9
Rooms were spacious but some cleanliness issues noted.
Amenities
5.93
Pool was broken and other amenities had failures.
Value for Money
8.39
Good value for the price given some positives about stay.
Food and Beverage
8.94
Breakfast had a good selection and was appreciated.
Overall Experience
7.41
Overall sentiment was mixed with significant issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:17

Property Description

Luxurious All-Suite Hotel in Grand Rapids

Indulge in Comfort and Convenience:
Experience the convenience of free Wi-Fi, indoor pool, and spacious suites with cable TV and sofa beds. Each suite is equipped with a microwave, refrigerator, coffee maker, and desk, ensuring a comfortable stay.

Relax and Unwind:
Take advantage of the hotel's gym, pool, and jacuzzi to relax and rejuvenate. Business travelers will appreciate the business center, meeting facilities, and complimentary breakfast, while leisure guests can explore nearby attractions like Van Andel Arena, Grand Valley State University, and John Ball Park Zoo.

Book Your Stay Today:
Escape to Comfort Suites South and enjoy a perfect blend of comfort and luxury. Ideal for both business and leisure travelers, book now for an unforgettable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

The pool is under renovation, until further noticeGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GRR

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 686 reviews
Cleanliness: 6.44
Service: 8.91
Location: 8.45
Room Quality: 7.9
Amenities: 5.93
Value for Money: 8.39
Food and Beverage: 8.94
Overall Experience: 7.41
M
Marigonda • solo_traveller • it
7
2026-05-20 • via Nuitee
1
1989 • solo_traveller • us
7
2026-05-17 • via Nuitee
M
Meta • solo_traveller • us
6
Pool wasn't available and that's what I was really looking for.
Cons:

Some type of family fight out front the hotel that woke me up....I have not experienced that before in the many times I've stayed there

2026-05-13 • via Nuitee
V
V • solo_traveller • us
8
2026-05-13 • via Nuitee
A
April • solo_traveller • us
10
Perfect
Pros:

The staff here is amazing. Clean and comfortable.

2026-05-12 • via Nuitee
R
Robinson • solo_traveller • us
1
Disappointment
Pros:

The staff was as helpful as she could be but my room was not what I reserved and it messed up my plans

2026-05-10 • via Nuitee
J
Jeffrey • couple • us
7
2026-05-09 • via Nuitee
J
Jeffrey • couple • us
7
2026-05-09 • via Nuitee
C
Christie • solo_traveller • us
6
Don’t think I’ll be back
Pros:

Large room.

Cons:

Pool wasn’t working. Tv wouldn’t change channel. In our other room the tv wouldn’t shut off

2026-05-06 • via Nuitee
C
Charell • family_with_children • us
1
2026-05-05 • via Nuitee
B
Barb • couple • us
8
2026-05-04 • via Nuitee
C
CnEKirwan • solo_traveller • us
6
Pros:

Location was perfect.

Cons:

Parking lot had trash all over and it's very noisy inside.

2026-05-04 • via Nuitee
J
Jodi • family_with_children • us
1
Terrible choice, find another hotel.
Pros:

Our daughter loved the breakfast. One person refilling the food, assisting guests and cleaning the tables. She was working hard and was very kind to everyone! Breakfast was good.

Cons:

Room located near the elevator and would make a loud tone every time in came to our floor. The room was freezing; curtains did not close and room 318 had a street light shining in the room all night; highway noise; crumbs on the floor; beds hard; not enough blankets and we had 4 person and only linen for two. They would not answer the phone. We called 8 times over a two two hour window. Pool closed.

2026-05-04 • via Nuitee
V
V • couple • us
8
2026-04-30 • via Nuitee
J
Jess • solo_traveller • us
8
2026-04-29 • via Nuitee
P
Pamela • couple • us
10
Pros:

My mom walked in and sat on the bed and so, yes, I'm going to sleep good tonight

2026-04-28 • via Nuitee
L
Levandowski • solo_traveller • us
6
2026-04-20 • via Nuitee
I
Isidro • couple • us
7
2026-04-18 • via Nuitee
X
Xzavier • solo_traveller • us
10
2026-04-12 • via Nuitee
T
Thomas • couple • us
10
2026-04-09 • via Nuitee