Faena Hotel Buenos Aires

Hotels
8.8 (340 reviews)
Martha Salotti 445 , Buenos Aires , ar

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Location and pool
Unique style and decoration
Comfortable rooms
Good amenities
Cons:
Inconsistent service
Poor food quality
Room layout issues
Limited dining options

Categories

Cleanliness
8.69
Rooms were comfortable and clean, but furniture and decor did not meet expectations.
Service
8.66
Service was inconsistent; some staff were friendly but lacked training.
Location
9.7
The hotel has a unique style and is well-located, providing a nice break from the busy city center.
Room Quality
8.15
The room layout was criticized, affecting comfort.
Amenities
9.68
The pool area and spa facilities are excellent, though some amenities were unavailable during stay.
Value for Money
8.64
Prices seem high compared to dining experiences and overall service.
Food and Beverage
7.69
Food quality was poor at some restaurants, leading to disappointing dining experiences.
Overall Experience
9.16
Despite some issues, it was an enjoyable stay overall, with potential for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:08

Property Description

Luxurious Accommodation and Spa Facilities
Indulge in the lavish experience of Faena Hotel Buenos Aires, where plush rooms with high-tech amenities and a spa with sauna and hydromassage await you.

Exquisite Dining Experience
Treat your taste buds at Bistro Sur, serving delectable international cuisine amidst a glamorous white and gold decor, complemented by the finest Argentinean wine collection.

Convenient Location and Exceptional Service
Located in the upscale Puerto Madero, with easy access to airports and key city squares, enjoy the convenience of 24-hour airport shuttles and top-notch service throughout your stay at Faena Hotel Buenos Aires.

Book your stay now at Faena Hotel Buenos Aires for an unforgettable blend of luxury, comfort, and top-notch service.

Important information:

Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.

Please note that for non Argentinian residents, a local tax "Visit Buenos Aires" of 1,50 USD, per person, per day, is not included on the fee. It applies to all guests with 12 years old or more. Please contact the property for further information.

Dec 23 to Jan 4:

The assistance to our New Year Eve`s Party is mandatory for guests staying with us on December 31st at an additional cost. Please contact the hotel for more details at reservations@faenahotels.com or +5411-4010-9070.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EZE

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Parking

    No parking available.

  • Internet

    Wired internet is available in the business centre and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 12 years old and over stay for US$100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 340 reviews
Cleanliness: 8.69
Service: 8.66
Location: 9.7
Room Quality: 8.15
Amenities: 9.68
Value for Money: 8.64
Food and Beverage: 7.69
Overall Experience: 9.16
B
Brian • couple • ca
8
Awesome stylistic and lively 4 star
Pros:

Ambience, Style, Service, Food. On site tango show is superb. Lounge was a lot of fun with an entertaining band.

Cons:

Only negative was the build quality within the room and the wear on furniture in the lounge. The room was a two floor retro style that looked better in pictures than in reality. It was nice, but not 5 star. The furniture must be original from the hotels opening in the lounge. Cool and great style, but now needs a refresh because of wear.

2026-04-18 • via Nuitee
V
Viacheslav • couple • us
9
2026-04-14 • via Nuitee
V
Viacheslav • couple • us
9
2026-04-14 • via Nuitee
M
Michael • couple • br
10
Agradável
Pros:

Atendimento

Cons:

Custo benefício

2026-04-13 • via Nuitee
D
Darci • couple • br
8
2026-03-23 • via Nuitee
X
xiaoyan • couple • cn
3
体验很差！安排的房间潮湿霉味很重，换了小房间却按照原订的大房收钱，非常不合理！
Pros:

我们在这里预订了一间55平方的套房。酒店安排的房间位于地下一楼，房间很潮湿且霉味很重，我们无法忍受要求换房，前台说没有同等的房，给我们换到二楼35平方的房，第二天说有一间复式房腾出来，问我们要不要换？我们去看了，房间两层，狭窄拐弯的楼梯没有扶手，很不安全，我们都是70岁老人怕摔跤，因此没有换房，一直在35平方的小房住了6晚。到了退房结账时候，酒店竟然按我们预订的55平方的价钱结账！说是给我们安排了复式房我们不去，是我们同意住小房间。这是什么强盗逻辑！我们换房不是无理取闹，是你的房间潮湿充满霉味，明明住的35平方，却要按55平方收钱！太可恶！必须给差评！

Cons:

住35平方小房间，按55平方套房收钱，非常不合理！

2026-03-22 • via Nuitee
J
james • extended_group • au
3
I would have been disappointed if I'd only paid 1/3 of what we did. Really poor quality.
2026-03-21 • via Nuitee
A
Arne johan • couple • no
8
2026-03-21 • via Nuitee
L
Leandro • couple • ar
10
2026-03-19 • via Nuitee
V
Vittorio • couple • it
7
2026-03-19 • via Nuitee
L
Leandro • couple • ar
9
2026-03-19 • via Nuitee
L
Lev • solo_traveller • ae
10
2026-03-16 • via Nuitee
P
Paulo Barbosa Lima • couple • br
8
2026-03-16 • via Nuitee
J
James • couple • ca
6
Pros:

The actual hotel was beautiful. The bar in the pool area was magnificent. Unfortunately, our room was extremely dated, and there was black mould in the bathrooms. I did bring it to the managers. Attention didn’t seem to care much.

2026-03-08 • via Nuitee
A
Arne johan • couple • no
10
Fantastisk sted
Pros:

Alt

Cons:

Litt stiv pris

2026-03-06 • via Nuitee
A
andreasS8654PK • Solo travel
10
Magic in the heart of Puerto Madero!!
Pros:

A most magical stay over 2 quick days at Faena Buenos Aires. Truly the best - from the nightlife, the dining, the spa, the pool and the Rojo Tango- I absolutely fell in love. The rooms are well done and very comfortable...the beds are amazing, I slept like a dream. I cannot speak more highly of their guest experience team- Diana, Melissa, Nicholas, Valentin and truly everyone I encountered, so wonderful, all are so friendly and fully of heart. I had a tour guide on my second day- "Super Mario" recommended by the incredible guest experience team and packed so much into 3 hours. He was absolutely wonderful. I cannot wait to return some day for a longer stay in this beautiful city and know Faena will be my forever home in Buenos Aires.

2026-03-03 • via Tripadvisor
N
Nicolas • solo_traveller • ec
9
Pros:

The location is excellent, the feel of the hotel, the vibe is good! The smell of the lobby is wonderful!
The food in El Mercado was excellent!

Cons:

The changing room in the spa was worn and tired, the towels were old and stained.

2026-03-01 • via Nuitee
L
Lequio • couple • ar
5
2026-02-27 • via Nuitee
A
AMILTON • solo_traveller • pt
8
2026-02-27 • via Nuitee
L
lorenzozheng • family_with_children • cn
6
可能不会再次入住！
Pros:

老牌高档酒店，就在港区！

Cons:

价格太贵！

2026-02-27 • via Nuitee