Faena Hotel Buenos Aires

Everything

I just spent two days in Buenos Aires for work and stayed at the Faena Hotel. What an incredible experience. From the moment I arrived, the check-in was warm, attentive, and professional. The service throughout the stay was excellent, especially the room service, which was impressively fast.
The hotel itself is unique and simply stunning. The atmosphere is one of a kind, and the decoration is always bold, artistic, and impactful — every corner feels special.
Highlights:
• The sambayón (zambayón) ice cream is an absolute must-try.
• The gym is by far the best-equipped in the Puerto Madero area. I’ve stayed at several nearby hotels, and none come close.
• If you have time, book a massage at the spa — it’s fantastic.
For dining, my favorite was El Mercado. The rocket (arugula) salad, entraña or lomo, and the pavlova for dessert make the perfect meal. It’s truly a recipe for heaven!
The location in Puerto Madero is excellent — safe, beautiful, and perfect for pleasant walks.
Overall, the Faena delivers a memorable, high-end experience with exceptional service, unique design, and great comfort. Perfect for both business and leisure trips. Highly recommended!

Su ambiente

At first glance, Faena Hotel Buenos Aires feels quite unique and stylish — you can clearly see Philippe Starck’s influence in the design. It definitely has character and creates a special atmosphere.

However, you can also notice that the property is starting to show its age. The rooms, wardrobes, and several areas feel somewhat outdated and could benefit from renovation.

The tango show was excellent and one of the highlights of our stay. Since it was our first tango show, we really enjoyed the experience.

The pool area is nice, especially when the sun is out. The bar area is fine, while the sauna feels quite old and no longer matches the standard of the rest of the hotel.

What really disappointed me, however, was the lack of flexibility regarding our booking. We had booked through Booking.com and extended our stay by two nights because our flight was originally cancelled. When the flight was suddenly confirmed again, we wanted to shorten our stay by one night one day in advance.

This was handled with absolutely no flexibility, even though we had already explained upon arrival that our return flight situation was uncertain and could change at short notice.

For a hotel of this category, I would have expected much more understanding and goodwill in this situation.

We stayed 2 nights in March 2026 at the FAENA Hotel before our 3 weeks cruise back to Europe. The hotel is perfect centrally located at the stylish modern Porto Madero. Our whole stay was amazing and we felt the professional hospitality and the positiv spirit of the staff. Friendly personal service at the reception, spa, bar and restaurants. The style of this hotel was great and we enjoyed the whole stay. We had a fine lunch and 2 dinner at both restaurants in the hotel. (Restaurant el Mercado and the elegant stylish Italpast).
The nice room was functional, elegant, cosy and stylish. The breakfast at the hotel excellent. Already the offered hotel pre-services and reservation handling before our stay where really professional too and helpful. The hotel has organised our airport and habour car-transfers and gave us suggestions about sight seening programmes. A great concierge team.
The Rojo Tango location " Il Cabaret" directly in the hotel, was really great for our final evening with a fantastic professional tango show in a elegant setting with fine wines and excellent friendly service. As experienced travellers and we can really recommend this elegant hotel in Buones Aires.

Ambience, Style, Service, Food. On site tango show is superb. Lounge was a lot of fun with an entertaining band.

Atendimento

I had a really lovely stay at Faena Buenos Aires. From the moment you arrive, the hotel makes an impression, the dramatic entrance and signature red and black design feel almost like stepping into a theatrical, almost medieval setting, balanced by the light and openness of the pool area.

The check-in experience was warm and thorough, and the team did a great job walking me through all of the amenities. While the hotel was at capacity and an upgrade wasn’t possible, they placed me in one of the best rooms within my booked category, which I appreciated. My room overlooked the pool and had great natural light, which made the space feel brighter and more relaxed than I expected for Faena’s signature style.

The service throughout my stay was a highlight. The bellman took the time to walk me through the room and offered thoughtful suggestions, and the team overall was consistently kind and attentive. I was also welcomed with a lovely amenity of wine and a handwritten note, which was a really nice touch. A special thank you to Denise, who arranged for me to attend the tango show, which was truly a standout experience. Sitting on stage with the musicians made it feel incredibly intimate and memorable.

The included dinner was lovely, and while I didn’t have much time to fully enjoy it before the show, the quality of the food was excellent. The bed was also very comfortable, which is always appreciated after a full day exploring.

The location in Puerto Madero is ideal if you enjoy a quieter, more polished area with great restaurants along the water, though it does feel a bit separate from other neighborhoods like San Telmo and Palermo.

A couple of small notes, the room could benefit from a light refresh in certain areas, and there was a bit of noise at times, though it was hard to pinpoint the source.

Overall, Faena delivers a unique and memorable stay with standout design, strong service, and a one-of-a-kind atmosphere. I would absolutely recommend it, especially for travelers looking for something a bit more distinctive and experiential in Buenos Aires.

Professional staff, fantastic, restaurants, amazing. Tango show. The concierge was very helpful at all times supported all our needs would come back. Will come from Dallas.

I loved my stay at Faena. This is a different kind of 5 star hotel, but 5 stars nonetheless. The building is a stunning repurposing of a grain mill from the early 20th Century. The entire hotel is a tribute to classic Argentinian style and design - kind of like a theme hotel (but elegant, not at all corny). There are a few things that are a bit rough around the edges that you might not see at other 5 star properties, but these differences fit in well with the classic design and rustic nature of the original building. Service was excellent, and the restaurants are very good. A fantastic heated pool. I would stay again with no hesitation.

We stayed at the Faena in Buenos Aires in Puerto Madero. I highly recommend it. The hotel is beyond beautiful, the rooms spectacular, the restaurant exceptional & the Rojo Tango was great!