Intercity Campinas

Hotels
•
Mercure
7.8 (1246 reviews)
Avenida Aquidaban 400 , Campinas , br

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Conforto e limpeza dos quartos
Café da manhã mencionado positivamente
Boa localização
Cons:
Filas grandes na recepção
Demora no atendimento
Estacionamento caro e serviço de valet insatisfatório
Piscina mal cuidada
Recepcionistas despreparados

Categories

Cleanliness
6.94
Multiple mentions of dirty facilities and inadequate maintenance affecting guest satisfaction.
Service
7.91
Some positive remarks about reception staff, but multiple complaints about poor customer service and untrained staff.
Location
7.95
Some positive feedback about location, but also complaints indicating it might not be ideal for all guests.
Room Quality
8.9
Generally favorable opinions about the comfort and amenities in the rooms.
Amenities
6.93
Negative remarks about the pool and other amenities not being well maintained.
Value for Money
7.89
Some guests found the pricing to be too high for the services provided.
Food and Beverage
7.44
Breakfast mentioned as good, but issues with the restaurant and value questioned.
Overall Experience
8.41
Mixed feelings based on pros and cons overall, but some positive experiences noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:57

Property Description

Leisure and Business Facilities
The 4-star Mercure Campinas Hotel offers an array of leisure and business facilities to cater to all guests. From the outdoor pool, sauna, and gym for relaxation to meeting rooms and a business center for business travelers, there is something for everyone.

Comfortable Guestrooms
Guests can enjoy a comfortable stay in the well-equipped guestrooms featuring a work desk and free internet access. Whether for work or relaxation, the rooms provide the perfect blend of comfort and functionality.

Dining Experience at Opera Morena
Indulge in a delightful dining experience at the Opera Morena restaurant, serving Mediterranean specialties and special meals for children. With bar service and a cozy ambiance, guests can unwind and savor delicious meals during their stay at Mercure Campinas Hotel.

Book your stay now at Mercure Campinas Hotel for a memorable experience in Campinas city center!

Important information:

Please note that the hotel entrance is located on Avenida Francisco Glicério.

This hotel is 100% nonsmoking. If a guest smokes in the room there is a fee of BRL 150.

Property charges turist fee not included on booking.

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.
All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents. In the case of a minor accompanied by only one of the parents, it is necessary to present a notarized authorization signed by the absent parent, along with a notarized copy of that parent's ID.

All pets staying at this property must have up-to-date vaccinations for pets.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VCP

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 8 years old stay for free when using an existing bed.
    Children from 5 years old to 12 years old stay for free when using an available extra bed.
    Children from 13 years old to 17 years old stay for R$ 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs BRL 32 per day.

Location

Guest Reviews

7.8
Based on 1246 reviews
Cleanliness: 6.94
Service: 7.91
Location: 7.95
Room Quality: 8.9
Amenities: 6.93
Value for Money: 7.89
Food and Beverage: 7.44
Overall Experience: 8.41
D
Duda • family_with_children • br
8
2026-05-09 • via Nuitee
R
Rosemare • solo_traveller • br
8
Pros:

Quarto espaçoso e chuveiro muito bom.

Cons:

Pouca iluminacao no quarto, o bar do lobby nao estava funcionando

2026-05-09 • via Nuitee
S
Sidinei • couple • br
10
2026-05-09 • via Nuitee
A
André Eduardo • solo_traveller • br
10
2026-05-08 • via Nuitee
A
André Eduardo • couple • br
10
2026-05-08 • via Nuitee
R
Rodrigo • solo_traveller • br
7
Pros:

Localização

Cons:

Estacionamento caro, pelo que já cobram da estadia deveria ser gratuito

2026-05-07 • via Nuitee
P
Patricia • couple • br
10
2026-05-06 • via Nuitee
A
Alberto • couple • br
8
Uma estadia muito confortável
Pros:

Tamanho das camas

Cons:

Tamanho da piscina

2026-05-05 • via Nuitee
C
CLAUDIANA • extended_group • br
9
Excelente localização e otimo custo - beneficio.
Pros:

Fui a um casamento, perto da igreja e salao de festas do evento, otima localizacao e atendimento.

Cons:

Mobilia mas nova e elegante

2026-05-05 • via Nuitee
L
Letícia • solo_traveller • br
5
Pros:

Do ar condicionado no quarto, tv, cobertor, café da manhã bem diversificado.

Cons:

Fomos no feriado do dia dos trabalhadores agora e a piscina estava suja, sem condição de ser usada.
Na janta, pedimos um lanche de 45 reais e veio um hambúrguer de mercado bem simples.

2026-05-05 • via Nuitee
L
Luiz Lupatini • family_with_children • br
6
Boa, mas com alta restrição na disponibilidade de estacionamento (lotado).
Pros:

Conforto e limpeza dos quartos.

Cons:

Falha grave em estacionamento no hotel. Ambos os dias que fiquei hospedado, não havia disponibilidade por estar com capacidade máxima, e a alternativa dada foi deixar veículo em outro hotel e voltar a pé para local da hospedagem, em horário noturno (mesmo pagando R$ 50 por dia de estacionamento).

2026-05-04 • via Nuitee
M
Marco Antônio • couple • br
10
2026-05-04 • via Nuitee
K
Katherine • couple • br
5
Resoavel.
Cons:

Reservei quarto com cama de casal, quando entrei no quarto eram duas camas de solteiro, fomos até a recepção e fomos informados de que não havia mais quartos com a cama contratada. Após nos acomodar na quarto 407, eu e meu marido estavamos de roupa intima e fomos surpreendidos por outro casal entrando em nosso quarto. Café da manhã chegamos as 09:20 e estava tudo sem reposição. Recepção para checkout somente 1 pessoa para atender, fez filas imensas.

2026-05-04 • via Nuitee
R
Reginaldo • couple • br
5
Razoável
Pros:

Localização

Cons:

Check-in muito demorado com atendentes sobrecarregados que não conseguiam disfarçar a insatisfação. A cama está bem desgastada e desconfortável causando dores nas costas, outro hóspede relatou o mesmo. Falta manutenção no banheiro, principalmente no chuveiro que joga água para todos os lados. Os dispenser’s de shampoo além de vazios, estavam vulneráveis a ação de hóspedes o que contraria a legislação.

2026-05-04 • via Nuitee
E
Elisângela Pereira de Oliveira • extended_group • br
8
Estádia maravilhosa!!! Gostamos muito
Pros:

Hotel muito bom. Ótima localização, conforto, limpeza. Café da manhã bom. Restaurante a noite é melhor comer fora. Mas o destaque é para o conforto dos quartos.

2026-05-04 • via Nuitee
K
kdusant30 • solo_traveller • br
8
Pros:

O conforto, qualidade e limpeza do quarto.

Cons:

Atenção de alguns colaboradores e demora na reposição dos produtos no café da manhã.

2026-05-04 • via Nuitee
C
Cristiano • couple • br
8
Me hospedaria novamente apesar dos ocorridos
Pros:

Boa no geral

Cons:

O ar condicionado com muito barulho
Café da manhã meio tumultuado, pode ser que foi um fato isolado, mas deixou a desejar, faltava talheres/copos/certas opções de comida dentre as ofertadas

2026-05-04 • via Nuitee
R
ricardo • couple • br
10
2026-05-04 • via Nuitee
C
Camila • couple • br
8
2026-05-04 • via Nuitee
C
Claudemir Mendes de Luna • couple • br
10
Melhor hotel de Campinas SP
Pros:

Gostei de tudo, localização, limpeza etc

Cons:

O cartão de acesso aos quartos fica a descarregando mais entendi que era devido a segurança nos acessos.

2026-05-03 • via Nuitee