Intercity Campinas

Hotels
•
Mercure
7.8 (1089 reviews)
Avenida Aquidaban 400 , Campinas , br

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Conforto e limpeza dos quartos
Café da manhã mencionado positivamente
Boa localização
Cons:
Filas grandes na recepção
Demora no atendimento
Estacionamento caro e serviço de valet insatisfatório
Piscina mal cuidada
Recepcionistas despreparados

Categories

Cleanliness
6.94
Multiple mentions of dirty facilities and inadequate maintenance affecting guest satisfaction.
Service
7.91
Some positive remarks about reception staff, but multiple complaints about poor customer service and untrained staff.
Location
7.95
Some positive feedback about location, but also complaints indicating it might not be ideal for all guests.
Room Quality
8.9
Generally favorable opinions about the comfort and amenities in the rooms.
Amenities
6.93
Negative remarks about the pool and other amenities not being well maintained.
Value for Money
7.89
Some guests found the pricing to be too high for the services provided.
Food and Beverage
7.44
Breakfast mentioned as good, but issues with the restaurant and value questioned.
Overall Experience
8.41
Mixed feelings based on pros and cons overall, but some positive experiences noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:57

Property Description

Leisure and Business Facilities
The 4-star Mercure Campinas Hotel offers an array of leisure and business facilities to cater to all guests. From the outdoor pool, sauna, and gym for relaxation to meeting rooms and a business center for business travelers, there is something for everyone.

Comfortable Guestrooms
Guests can enjoy a comfortable stay in the well-equipped guestrooms featuring a work desk and free internet access. Whether for work or relaxation, the rooms provide the perfect blend of comfort and functionality.

Dining Experience at Opera Morena
Indulge in a delightful dining experience at the Opera Morena restaurant, serving Mediterranean specialties and special meals for children. With bar service and a cozy ambiance, guests can unwind and savor delicious meals during their stay at Mercure Campinas Hotel.

Book your stay now at Mercure Campinas Hotel for a memorable experience in Campinas city center!

Important information:

Please note that the hotel entrance is located on Avenida Francisco Glicério.

This hotel is 100% nonsmoking. If a guest smokes in the room there is a fee of BRL 150.

Property charges turist fee not included on booking.

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.
All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents. In the case of a minor accompanied by only one of the parents, it is necessary to present a notarized authorization signed by the absent parent, along with a notarized copy of that parent's ID.

All pets staying at this property must have up-to-date vaccinations for pets.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VCP

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 8 years old stay for free when using an existing bed.
    Children from 5 years old to 12 years old stay for free when using an available extra bed.
    Children from 13 years old to 17 years old stay for R$ 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs BRL 32 per day.

Location

Guest Reviews

7.8
Based on 1089 reviews
Cleanliness: 6.94
Service: 7.91
Location: 7.95
Room Quality: 8.9
Amenities: 6.93
Value for Money: 7.89
Food and Beverage: 7.44
Overall Experience: 8.41
T
Tiago • couple • br
3
nunca mais volto
Pros:

conforto do quarto

Cons:

equipe do café da manha nao tem hgiene, fala encima da comida, e fica vigiando a gente comer e fica tirando nosso prato à força, a gente foge pra ver se pode ficar em paz e eles vao atrás pra tirar nosso prato de novo, não dá pra comer em paz, além da falta de higiene, ficam vigiando a gente comer e tirando o prato da nossa mesa sem autorização.

2026-03-15 • via Nuitee
G
Gabriel • family_with_children • br
9
2026-03-15 • via Nuitee
O
Osmar • family_with_children • br
8
2026-03-14 • via Nuitee
O
Osmar • family_with_children • br
8
2026-03-14 • via Nuitee
F
Fernanda • solo_traveller • br
8
Ok
Pros:

Cafe da manha

Cons:

Limpeza e instalações. A cama estava descascando a privada ficava funcionando sem pausa. Falta uma boa manutenção!

2026-03-14 • via Nuitee
A
Antonio Carlos • extended_group • br
8
2026-03-13 • via Nuitee
N
nicolas • couple • cl
10
Cons:

Sin Sauna

2026-03-13 • via Nuitee
N
NILIAN CARLA • solo_traveller • br
10
Pros:

Ótimo, super indico.

Cons:

Muito bom

2026-03-13 • via Nuitee
V
Vanusa • couple • br
7
Pros:

Da limpeza

Cons:

Da localização

2026-03-13 • via Nuitee
M
Marcelo M • couple • br
6
2026-03-12 • via Nuitee
L
LEANDRO Aparecido • family_with_children • br
7
Pros:

Quarto bem confortável, café da manhã bem completo!

Cons:

Estacionamento é pago à parte.
Contato com o hotel, de fim de semana é bem ruim. Tentei ligar após o check out, pois achei que tinha esquecido minha carteira no quarto, e sem sucesso.

2026-03-11 • via Nuitee
C
Celso • couple • br
5
Frustrada
Pros:

Apenas do quarto

Cons:

O chuveiro é péssimo!
Atendimento dos funcionários péssimo, tudo muito demorado, desde o estacionamento até a entrada e saída do hotel

2026-03-11 • via Nuitee
J
Joab • couple • br
10
2026-03-09 • via Nuitee
M
melville oliveira • extended_group • br
8
Boa, menos a academia q esta péssima
Pros:

Conforto e limpeza do quarto

Cons:

Equipamentos da academia sem manutenção, esteira estava com a borracha escorregando(perigoso, alguem pode cair e escorregar) e a estação de ginástica e o mais preocupando, a barra de peso esta quebrada e fiando preso, se alguem tentar arrumar com as mãos (hospedes e funcionários) poderá ter um acidente muito grave, este equipamento deveria ser interditado, esta MUITO PERIGOSO.

2026-03-09 • via Nuitee
J
Joao vitor • couple • br
10
ótimo
Pros:

muito bom, cama e chuveiro excelentes, espaço amplo e serviço de quarto muito bom

Cons:

gostei de basicamente tudo

2026-03-08 • via Nuitee
J
JULIO CESAR • couple • br
10
Cordialidade e recepção
Pros:

Estava tudo muito bom

2026-03-08 • via Nuitee
B
Bianca • couple • br
8
2026-03-08 • via Nuitee
R
Rino • couple • br
10
2026-03-08 • via Nuitee
T
Thais • solo_traveller • br
7
2026-03-07 • via Nuitee
A
Andre • solo_traveller • br
1
Péssimo, não emitiram nota fiscal, portanto não pude fazer prestação de contas na empresa e tive que arcar com os curato
Cons:

Péssimo, não emitiram nota fiscal, portanto não pude fazer prestação de contas na empresa e tive que arcar com os curatos de uma viagem a trabalho. Liguei a semana toda solicitando a nota fiscal e cada um que atendia dizia que iria resolver, não resolveram e ficou por isso mesmo. Equipe sem empatia

2026-03-06 • via Nuitee