National 9 Inn Gillette

Hotels
7.1 (520 reviews)
1020 East Highway 14-16 , Gillette , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Unclean rooms
Smoke smell

Categories

Cleanliness
5.68
Several guests mentioned unclean rooms and issues with bedding.
Service
8.65
Staff was identified as friendly and helpful in multiple reviews.
Location
7.69
Location was convenient but not highlighted strongly, impacting overall sentiment.
Room Quality
6.14
Complaints about outdated and poorly maintained rooms affected the score.
Amenities
6.67
Some amenities like breakfast were mentioned but with timing issues.
Value for Money
8.13
Reasonable pricing for a budget hotel, despite some drawbacks.
Food and Beverage
6.18
Breakfast criticism noted; the option was limited and timing inconvenient.
Overall Experience
7.65
Overall mixed experiences with positives in service but negatives in cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:42

Property Description

Convenient Location and Amenities
Located just off Highway 90, National 9 Inn Gillette offers free WiFi, a full hot breakfast, and a seasonal outdoor pool. Each guest room features a flat-screen TV, microwave, and fridge for your convenience.

Dining and Entertainment
Enjoy a delicious meal at the on-site restaurant or grab a drink at the 24-hour coffee bar in the lobby. Kids will love the game room, and guests can unwind with in-room films. Plus, the motel is pet-friendly!

Explore Nearby Attractions
Take a coal mine tour, visit the Campbell County Rockpile Museum, or venture to Devil's Tower National Monument. With so much to do in the area, National 9 Inn Gillette is the perfect choice for your stay.

Book now to experience comfort and convenience at National 9 Inn Gillette!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GCC

Location

Guest Reviews

7.1
Based on 520 reviews
Cleanliness: 5.68
Service: 8.65
Location: 7.69
Room Quality: 6.14
Amenities: 6.67
Value for Money: 8.13
Food and Beverage: 6.18
Overall Experience: 7.65
J
James solo_traveller us
9
2026-09-02 via Nuitee
D
Daniel family_with_children us
8
2026-08-24 via Nuitee
D
Doreen solo_traveller de
6
2026-08-23 via Nuitee
L
Laura family_with_children es
7
Pros:

Motel correcto de paso para una noche. Tiene cafe gratis.

2026-08-19 via Nuitee
C
Cassie solo_traveller us
1
Pros:

The employees at the diner and at the bar were very kind and accommodating. However our rooms were awful. We would have changed hotels However we had 3 other rooms with us during opening weekend of sturgis. We did not have soap, the floors were filthy sticky and not vacuumed. We complained about a room down from us playing loud Hispanic music all night and nothing was done so they continued to play music, there were several other issues. We looked for other rooms elsewhere and were unable to find any

Cons:

The employees at the diner and at the bar were very kind and accommodating. However our rooms were awful. We would have changed hotels However we had 3 other rooms with us during opening weekend of sturgis. We did not have soap, the floors were filthy sticky and not vacuumed. We complained about a room down from us playing loud Hispanic music all night and nothing was done so they continued to play music, there were several other issues. We looked for other rooms elsewhere and were unable to find any

2026-08-10 via Nuitee
J
James solo_traveller us
8
2026-08-10 via Nuitee
R
Rev Brian solo_traveller us
8
2026-08-05 via Nuitee
S
Sazama couple us
5
I'm unable to stay here.
Pros:

Location good - Parking Good - Workers very good and very helpful. Inexpensive.

Cons:

The bathroom/doorway was so small. I'm disabled and I was unaware you have no ADA rooms. I made the reservation and paid on line. Needs overall updating/cleaning in bathroom.

2026-07-18 via Nuitee
R
Ryan solo_traveller us
8
2026-07-15 via Nuitee
I
Ingrid couple de
7
Ok, großes Zinmer, Pool, Türe schirmt keinen Lärm ab
Pros:

Das Zimmer war geräumig und hatte sogar 2 Waschbecken, Badewanne mit Duschmöglichkeit. Das Zimmer war sauber, nur leider die Badewanne nicht.
Der Pool war in Ordnung, aufgrund hoher Temperaturen haben wir uns sehr darüber gefreut!

Die Dame an der Rezeption war sehr freundlich.

Cons:

Die Badewanne muss dringend gut geputzt werden, Trauerränder und Schmutz gehen gar nicht.
Wofür das Hotel nichts kann: Gäste, die nachts laut plärrend und lachend im Gang unterwegs waren! Das bis Mitternacht und im 1:30! Ab morgens um 6:30 die nächsten Leute, die lautstark was argumentieren mussten. Damit war keine ruhige Nacht möglich gewesen.

2026-07-13 via Nuitee
K
Kevin solo_traveller us
1
Pros:

Nothing

Cons:

Everything is

2026-07-13 via Nuitee
G
Geoffrey solo_traveller us
2
Awful, dirty, run down with a Bates Motel vibe.
Pros:

It didn’t burn down while I was there and I wasn’t murdered.

Cons:

The lobby reeked of cigarette smoke from the attached bar/casino. The room was dark, dreary and gave off a vibe of being the scene of violence and criminal activity. The tub looked as if it had been used to butcher a large animal.
Overall I would recommend this “hotel” to crackheads, criminals and those looking for a place to sell or use drugs.
The staff were fine.
But overall I think this place should be removed from the Booking.com platform or better yet, burned down.

2026-07-13 via Nuitee
R
Robert family_with_children us
7
Ok stay for the price
Pros:

Price was good

Cons:

The room looked like it needed construction work done

2026-07-03 via Nuitee
F
Frank couple us
10
2026-07-02 via Nuitee
L
Linda extended_group us
3
Pros:

No breakfast

Cons:

No laundry

2026-06-28 via Nuitee
L
Linda solo_traveller us
5
Very very expensive for a local to stay for a week.
Pros:

Breakfast????

Cons:

The plumbing for the toilet and the tub was very very slow. You had to flush twice to get toilet paper down. The bathtub stained so slowly that I had to wash it every night before I could bathe again.

2026-06-23 via Nuitee
T
Tristen solo_traveller us
8
2026-06-19 via Nuitee
T
Todd and LuAnne solo_traveller us
8
It was restful, peaceful, and quaint.
Pros:

Staff were friendly and accommodating! The value was great!

Cons:

It's an older motel with it's aging quirks.

2026-06-15 via Nuitee
S
Sami solo_traveller us
2
Gross and unprofessional
Pros:

Price

Cons:

Lack of cleanliness and communication. there were two dimes and a used zyn tab on the carpet when I first got into my room in very obvious/noticeable places which tells me they clearly did not clean the room. And good luck trying to contact them, neither their phones nor their email works, but they won’t tell you that until you get to the front desk itself and see the sign taped to the desk that says phone lines are down. They also won’t tell you that it’s apparently now a “cash only” pet deposit, and then tell you that the ATM (without any signage or anything indicating it is out of order) that is right there at the front desk doesn’t work either.

2026-06-13 via Nuitee
F
fang extended_group cn
7
Pros:

地毯旧了,应该清洗或更换

Cons:

地毯太旧

2026-06-10 via Nuitee