National 9 Inn Gillette

Hotels
7.1 (506 reviews)
1020 East Highway 14-16 , Gillette , us

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Unclean rooms
Smoke smell

Categories

Cleanliness
5.68
Several guests mentioned unclean rooms and issues with bedding.
Service
8.65
Staff was identified as friendly and helpful in multiple reviews.
Location
7.69
Location was convenient but not highlighted strongly, impacting overall sentiment.
Room Quality
6.14
Complaints about outdated and poorly maintained rooms affected the score.
Amenities
6.67
Some amenities like breakfast were mentioned but with timing issues.
Value for Money
8.13
Reasonable pricing for a budget hotel, despite some drawbacks.
Food and Beverage
6.18
Breakfast criticism noted; the option was limited and timing inconvenient.
Overall Experience
7.65
Overall mixed experiences with positives in service but negatives in cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:42

Property Description

Convenient Location and Amenities
Located just off Highway 90, National 9 Inn Gillette offers free WiFi, a full hot breakfast, and a seasonal outdoor pool. Each guest room features a flat-screen TV, microwave, and fridge for your convenience.

Dining and Entertainment
Enjoy a delicious meal at the on-site restaurant or grab a drink at the 24-hour coffee bar in the lobby. Kids will love the game room, and guests can unwind with in-room films. Plus, the motel is pet-friendly!

Explore Nearby Attractions
Take a coal mine tour, visit the Campbell County Rockpile Museum, or venture to Devil's Tower National Monument. With so much to do in the area, National 9 Inn Gillette is the perfect choice for your stay.

Book now to experience comfort and convenience at National 9 Inn Gillette!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GCC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    Children from 16 years old to 17 years old stay for US$6 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.1
Based on 506 reviews
Cleanliness: 5.68
Service: 8.65
Location: 7.69
Room Quality: 6.14
Amenities: 6.67
Value for Money: 8.13
Food and Beverage: 6.18
Overall Experience: 7.65
R
Robert • family_with_children • us
7
Ok stay for the price
Pros:

Price was good

Cons:

The room looked like it needed construction work done

2026-07-03 • via Nuitee
F
Frank • couple • us
10
2026-07-02 • via Nuitee
L
Linda • extended_group • us
3
Pros:

No breakfast

Cons:

No laundry

2026-06-28 • via Nuitee
L
Linda • solo_traveller • us
5
Very very expensive for a local to stay for a week.
Pros:

Breakfast????

Cons:

The plumbing for the toilet and the tub was very very slow. You had to flush twice to get toilet paper down. The bathtub stained so slowly that I had to wash it every night before I could bathe again.

2026-06-23 • via Nuitee
T
Tristen • solo_traveller • us
8
2026-06-19 • via Nuitee
T
Todd and LuAnne • solo_traveller • us
8
It was restful, peaceful, and quaint.
Pros:

Staff were friendly and accommodating! The value was great!

Cons:

It's an older motel with it's aging quirks.

2026-06-15 • via Nuitee
S
Sami • solo_traveller • us
2
Gross and unprofessional
Pros:

Price

Cons:

Lack of cleanliness and communication. there were two dimes and a used zyn tab on the carpet when I first got into my room in very obvious/noticeable places which tells me they clearly did not clean the room. And good luck trying to contact them, neither their phones nor their email works, but they won’t tell you that until you get to the front desk itself and see the sign taped to the desk that says phone lines are down. They also won’t tell you that it’s apparently now a “cash only” pet deposit, and then tell you that the ATM (without any signage or anything indicating it is out of order) that is right there at the front desk doesn’t work either.

2026-06-13 • via Nuitee
F
fang • extended_group • cn
7
Pros:

地毯旧了，应该清洗或更换

Cons:

地毯太旧

2026-06-10 • via Nuitee
J
James • solo_traveller • us
8
Pros:

The day temperature was in the upper 90s. The air conditioner was on and the the room was comfortable.

2026-06-08 • via Nuitee
K
Kevin • couple • us
8
2026-06-05 • via Nuitee
J
Jeff • solo_traveller • us
9
2026-06-03 • via Nuitee
T
Terry • solo_traveller • us
8
Wont be back
Pros:

Clean and comfortable. Nice and quiet.

Cons:

Could not check in when I arrived because she coupd not get the computer to work. Had to sit in lobby for over 30 minutes exhausted waiting to check in. Pathetic way to treat someone

2026-05-31 • via Nuitee
J
Janet • solo_traveller • us
1
Horrible room
Pros:

Location to downtown

Cons:

The room was filthy, the AC wasn't cooling so room was hot, the tub was horribly dirty, trash and dirt and dust under both beds, dirty kleenex beside nightstand on floor. Towels and rags were thin and stained.

2026-05-25 • via Nuitee
S
Sherry • family_with_children • us
10
2026-05-24 • via Nuitee
L
Leigh • solo_traveller • us
8
Pros:

Its always a nice place to stay

Cons:

N/A

2026-05-21 • via Nuitee
D
David • family_with_children • us
7
2026-04-19 • via Nuitee
D
David Kaveka • solo_traveller • us
8
2026-03-26 • via Nuitee
S
Stephen • couple • us
6
It was ok for the price.
Pros:

I did not eat breakfast there.

Cons:

Bed was not very comfortable.

2026-03-25 • via Nuitee
A
Aaron • family_with_children • us
10
2026-03-24 • via Nuitee
R
Richard • couple • us
7
2026-03-18 • via Nuitee