Hotel Concierge Plaza Colima

Hotels
9 (313 reviews)
Portal Medellin No. 12 , Colima , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Clean common areas
Beautiful architecture
Cons:
Small room sizes
Inconsistent food quality
Limited amenities
Some cleanliness issues

Categories

Cleanliness
8.66
Several mentions of cleanliness being adequate, but certain reviews highlighted dirty areas.
Service
9.63
Staff were described as friendly and helpful, though some service issues were noted.
Location
10
Location is frequently praised as excellent and convenient.
Room Quality
8.67
Mixed reviews; some rooms described as small or uncomfortable.
Amenities
8.12
Amenities mentioned include a cold pool and limited options in the restaurant.
Value for Money
9.15
Generally considered reasonable for the location, though some felt it could be better.
Food and Beverage
8.11
Some reviews noted undercooked food and limited options at the restaurant.
Overall Experience
9.66
Overall satisfaction is high despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:34

Property Description

Colonial Charm and Modern Comforts

Located just 30 meters from Colima Cathedral, Hotel Concierge Plaza Colima is housed in a 19th-century historical listed building, offering a blend of colonial charm and modern comforts.

Amenities Galore

Enjoy a range of amenities including a free airport shuttle, an outdoor pool, free Wi-Fi, and a gym. Indulge in colonial-style rooms, some with balconies or views of the main square, all equipped with air conditioning, cable TV, and private bathrooms.

Culinary Delights and Leisure

Savor buffet breakfast and regional cuisine at El Patio restaurant, relax at the café or shop, and make use of the 24-hour refreshment station. With function facilities, a children’s playground, and free parking, there's something for everyone.

Book your stay at Hotel Concierge Plaza Colima for a memorable experience in Colima!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MLM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

9
Based on 313 reviews
Cleanliness: 8.66
Service: 9.63
Location: 10
Room Quality: 8.67
Amenities: 8.12
Value for Money: 9.15
Food and Beverage: 8.11
Overall Experience: 9.66
L
Lopez family_with_children us
10
Comfortable, convenient location
Pros:

Location, friendly and clean

2026-03-21 via Nuitee
A
Alejandro Kelley solo_traveller mx
9
2026-03-19 via Nuitee
L
Luis family_with_children mx
10
Excelente opción para hospedarse, su ubicación y amabilidad
Pros:

La ubicación, la atención del personal y en general todo

Cons:

Que el aire acondicionado expulse el aire frío hacia la cama

2026-03-17 via Nuitee
P
Petra couple fi
9
2026-03-16 via Nuitee
W
Wendy family_with_children us
10
2026-03-09 via Nuitee
K
Katja family_with_children fr
8
Top Lage, aber Recht einfache Zimmer
Pros:

Die Lage ist top

Cons:

Die Ausstattung war sehr einfach

2026-02-26 via Nuitee
D
David family_with_children ca
6
Pros:

Lovely for walking. Rooms are good

Cons:

We like this hotel but this time it was unusually noisy. Our room was along the walkway, not facing the jardin. There was a lot of action on the walkway late into the night

2026-02-14 via Nuitee
V
Viacheslav family_with_children mx
8
2026-02-12 via Nuitee
K
Kay couple ca
9
2026-02-12 via Nuitee
K
Katja family_with_children fr
8
Pros:

Die Lage und das Charisma des Hotels

Cons:

Die Ausstattung der Zimmer ist recht spartanisch

2026-02-11 via Nuitee
T
Terry-Jo couple ca
10
Charming old hotel, Great location.
Pros:

Love the location, even found it quiet on Saturday night, church bells started early on Sunday morning. Lovely Italian dining experience upstairs at the Panorama Restaurant Overall a charming old hotel

2026-02-08 via Nuitee
J
jkknox couple us
10
Stylish old hotel with excellent service in the center of town.
Pros:

Hotel and staff were great. The Panorama restaurant on the roof had a good menu and a great view.

Cons:

There is another restaurant on the roof that looked nice but it was either closed or booked by a group every time we tried to go there. Our room had a balcony over a pedestrian shopping street that was very pleasant and very quiet except for one night. On Sunday night where there was an extremely loud grunge rock band playing on that street. Luckily they stopped playing just after 10 pm or we never would have gotten to sleep at all.

2026-01-29 via Nuitee
S
Shirley family_with_children ca
7
Pros:

The ombience of the hotel

Cons:

Pool was cold no hot water in the rooms beds were small

2026-01-27 via Nuitee
A
Aldo family_with_children mx
9
Pros:

Ubicación e instalaciones

Cons:

La pantalla de tv. Vieja no es smart, no puedo por obvia razón abrir las app.

2026-01-26 via Nuitee
M
Mario couple mx
10
Pros:

Amabilidad
Atención
Limpieza
Ubicación
Iluminación

Cons:

Todo bien!!! Sigan así!!!

2026-01-19 via Nuitee
N
Nayeli Rocio family_with_children mx
9
Lugar recomendado!
Pros:

La atención , todos muy amables

Cons:

Que no hubo agua caliente un día por la mañana Porq estaban arreglando las calderas y mi familia ( hija de 3años, mi esposo y yo nos vayamos con agua fría!

2026-01-19 via Nuitee
C
Constance couple mx
9
Well appointed hotel with atmosphere of old Mexico.
Pros:

The appointments of the room were very nice and well-maintained. Room was big. I use a wheelchair, so the elevator was necessary. Bathroom toiletries were good, the bedding high quality. I’ve stayed at Hotel Concierge Colima Plaza many times.

Cons:

I have limited mobility and use a wheelchair. To get from the hotel to the plaza, I have to go through the restaurant and down their 90 degree steep ramp because direct ramp access to the lobby is now blocked by a vendor. With the elevator, wide hallways and doorways, room access is easy. The bathroom is another matter, because they all are a step up. A security bar would be helpful. The hotel did furnish a shower chair on request, but there was only one small security bar in the very slippery shower.

2026-01-19 via Nuitee
C
Cristina solo_traveller mx
10
Comodo y agradable
Pros:

excelente ubicacion

Cons:

El servicio de atención en el restaurante es lento

2026-01-19 via Nuitee
J
JOSE LUIS ANGEL family_with_children mx
10
Pros:

La ubicación

Cons:

Nada

2026-01-17 via Nuitee
Z
Zavaleta couple us
9
Pros:

Locación

2026-01-13 via Nuitee