Baymont by Wyndham Rolla

Hotels
•
Baymont Inn & Suites
7.3 (559 reviews)
1801 Martin Springs Drive , Rolla , US

Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Location/convenient to expressway
Friendly/front-desk staff
Breakfast praised by several guests
Affordable/good price for some stays
Some guests reported clean rooms
Cons:
Significant cleanliness issues (roach, mildew, dirty linens, hair in drains)
Broken/out-of-service items (whirlpool, shower temp control) and noisy AC
Security/maintenance concerns (doors not working, security pass issues, no exterior cameras)
Deposit and refund handling problems; unexpected charges retained
Small/insufficient gym and inconsistent breakfast quality (spoiled eggs reported)

Categories

Cleanliness
3.8
Multiple guests reported mildew, musty odors, visible dirt/hair in bathrooms, dirty sheets and a roach sighting — consistent and significant cleanliness complaints.
Service
9.5
Front-desk staff were repeatedly praised by name for being friendly and helpful (e.g., Sarah and other desk agents). Administrative/policy issues (deposit handling, slow refunds) lowered some scores, but staff interaction was a clear strength.
Location
9.8
Many guests praised the location (close to expressway, convenient, pond out back); location was consistently a positive across reviews.
Room Quality
4.5
Rooms reported as stuffy, musty, with broken fixtures (whirlpool, shower temp control), noisy A/C, evidence of poor upkeep (dried residues, uncleaned shower drains, dirty pull-out bed).
Amenities
6.5
Mixed amenities: breakfast was praised by some but spoiled for others, gym described as extremely small, whirlpool out of service, and noisy AC; inconsistent maintenance affected amenity experience.
Value for Money
8.3
Several guests noted good price/ location and one called it a great place for the price, but unexpected deposit policies and unresolved rebate/refund issues detracted from perceived value for some.
Food and Beverage
8.5
Breakfast received multiple positive mentions (described as great), though there was at least one report of spoiled eggs — overall food experience skewed positive.
Overall Experience
7.5
Overall mixed: strong positives for staff and location but notable negative incidents (cleanliness, maintenance, deposit/refund problems) produced a middling overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:17

Property Description

Indulge in Relaxation: Enjoy a large indoor pool facility, hot tub, and fitness centre at Baymont Inn and Suites Rolla.

Convenient Amenities: Each room is equipped with Cable TV, microwave, fridge, coffee maker, and iron for your comfort.

Nearby Attractions: Explore the Missouri University of Science and Technology and Lions Club Park just minutes away from the hotel.

Book your stay at Baymont Inn and Suites Rolla for a perfect blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: STL

Location

Guest Reviews

7.3
Based on 559 reviews
Cleanliness: 3.8
Service: 9.5
Location: 9.8
Room Quality: 4.5
Amenities: 6.5
Value for Money: 8.3
Food and Beverage: 8.5
Overall Experience: 7.5
C
crystal • family_with_children • us
7
2026-11-06 • via Nuitee
C
Claire • solo_traveller • us
9
Good value for the money
Pros:

Very clean and well maintained.

Cons:

Small bathroom, mattress was uncomfortable

2026-11-02 • via Nuitee
D
Debra • couple • us
10
Great stay
Pros:

Great

Cons:

Na

2026-11-01 • via Nuitee
C
Charleen • couple • us
4
Disappointing
Pros:

Close to the expressway

Cons:

We paid for a king whirlpool suite. Just after the cancellation window closed, received a call from the hotel that somehow the whirlpool was broken by the guest before us. The bathroom had mildew and smelled musty. The room shouldn’t be rented as is. They promised a rebate but we still haven’t received it a full month later.

2026-10-25 • via Nuitee
K
Kathleen • family_with_children • us
5
It was just okay, would not stay again.
Pros:

Friendly staff

Cons:

One of the doors going outside did not work properly, the security pass did not work and any one could enter building.
no security camera's outside of building. Black electrical tape over hole in shower stall. Pull out bed had dirty sheets from previous visitors. Obviously older motel with not quite up to standards I'm used to having with Booking.com. I will not stay here again.

2026-10-20 • via Nuitee
M
Misty • family_with_children • us
8
Pros:

Location. Clean. The pond out back.

2026-10-18 • via Nuitee
C
Chris • solo_traveller • us
10
2026-10-13 • via Nuitee
B
Beth • couple • us
10
I will stay again on our way from OK to IL.
Pros:

Not sure what her last name is but her first name was Sarah, she was working the front desk when we stayed 10/8-10/9 and she was just fantastic, so knowledgeable, pleasant and made us feel comfortable. The front desk lady (I didn’t get her name😞) that was working the night of 10/12 was just as pleasant. Overall those 2 should be rewarded. This was at Rolla MO.

Cons:

The rooms was a little stuffy smelling at first.

2026-10-13 • via Nuitee
S
Sonja • couple • us
10
2026-10-12 • via Nuitee
N
Naz • couple • us
3
Would not stay here
Pros:

Location but many other choices

Cons:

Almost everything

2026-10-08 • via Nuitee
S
Stephanie • family_with_children • us
10
2026-10-07 • via Nuitee
D
Dana • family_with_children • us
10
2026-09-15 • via Nuitee
S
Sheena • solo_traveller • us
10
2026-09-10 • via Nuitee
H
Heather • solo_traveller • us
1
Cons:

We check in and left for dinner. We came back and there was a roach crawling on our bed!! We got our money refunded and went across the street to comfort inn. The lady at the front desk was amazing lady and was the sweetest, just seeing a roach wasn't for us!

2026-09-07 • via Nuitee
B
Brian • couple • us
10
Great place for the price
Pros:

The breakfast was great. The staff was friendly

2026-08-31 • via Nuitee
W
Wanda • family_with_children • us
6
Cons:

The was not any hot water at bedtime for my bath. I did not enjoy the cold bath. The eggs at breakfast were spoiled. That was very unpleasant.

2026-08-29 • via Nuitee
S
Steven • solo_traveller • us
1
Pros:

Nothing i was never able to check in

Cons:

This hotel waited until the day I was supposed to check in to tell me since I lived within 50 miles that a 200 dollar deposit was required. Since they told me the day of I was not allowed to cancel for free. They kept my 184 dollars and I didn't get to stay in the hotel. They told me I needed to talk to booking.com and booking told me I needed to talk to the hotel. If you live within 50 miles be prepared to be charged a 200 dollar deposit on top of the room price. If further away be prepared to pay a 100 deposit on top of the room fee. The baymont in Warrenton took my card incase they needed to charge it this one take it up front. Would not recommend

2026-08-28 • via Nuitee
G
Gabe • solo_traveller • us
1
2026-08-20 • via Nuitee
T
Timothy • couple • us
4
Needs updated and maintenance!
Pros:

Not many choices. Sausage was cold.

Cons:

Temp control on shower was broke. Air conditioner extremely noisy.

2026-08-19 • via Nuitee
R
Richard • couple • us
7
Just the ticket
Pros:

Great location and price

Cons:

One outside door did not work well

2026-08-16 • via Nuitee