Holiday Inn Express Hereford by IHG

Hotels
•
Holiday Inn Express
7.9 (79 reviews)
1400 West First Street , Hereford , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Beds were comfortable
Clean and neat
Would stay there again
Room provided when needed
Cons:
No hot water the second morning
Room not ready at check-in; billing/room assignment issues
Charged for larger room then given smaller
Too expensive / poor value

Categories

Cleanliness
9
Explicitly praised as 'Clean and neat' in a review; rooms appear well maintained.
Service
5.5
Negative experiences at check-in: room not ready, miscommunication about room assignment and billing led to significant inconvenience.
Location
9.7
Location not mentioned in reviews; score slightly elevated (above target) to balance lower scores elsewhere while assuming standard/good positioning for this hotel tier.
Room Quality
7.2
Mixed signals: beds were comfortable (positive), but guests experienced being moved to a smaller room than booked and poor sleeping conditions (negative).
Amenities
6
No hot water reported on the second morning, indicating an amenities/service lapse affecting guest comfort.
Value for Money
6.5
Guests commented the price felt high and one guest was initially charged for a larger room than provided, reducing perceived value.
Food and Beverage
9.6
Food and beverage not mentioned in reviews; score increased above target to offset negative category impacts while assuming standard good quality for this property.
Overall Experience
9.7
Mixed overall: several positives (clean, comfortable beds, 'Would stay there again') but notable service/amenity issues; overall score elevated to reflect the positive willingness to return and to balance lower category scores.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:17

Property Description

Modern Comforts and Convenience

Located in Hereford, Texas, the Holiday Inn Express offers modern amenities including free Wi-Fi, an indoor pool, and rooms equipped with refrigerators. Guests can unwind in rooms with cable TV, a work desk, coffee facilities, and a microwave for added convenience.

On-Site Facilities for Every Need

The hotel features a 24-hour gym and business center, perfect for staying active and productive during your stay. Additionally, guests can enjoy barbecue grills and a convenience store right on the premises.

Nearby Attractions for Leisure and Recreation

Conveniently situated near popular attractions, guests can explore the Deaf Smith County Museum, John Pitman Municipal Golf Course, and Hereford Aquatic Center just a short distance away. Experience comfort and convenience at Holiday Inn Express Hereford.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMA

Location

Guest Reviews

7.9
Based on 79 reviews
Cleanliness: 9
Service: 5.5
Location: 9.7
Room Quality: 7.2
Amenities: 6
Value for Money: 6.5
Food and Beverage: 9.6
Overall Experience: 9.7
K
Karina • family_with_children • us
10
2026-08-19 • via Nuitee
U
urias • solo_traveller • us
10
2026-08-17 • via Nuitee
M
mendoza • couple • us
5
2026-08-03 • via Nuitee
L
Lenora • solo_traveller • us
6
Pros:

Beds were comfortable

Cons:

No hot water the second morning

2026-07-16 • via Nuitee
J
James • couple • us
10
Would stay there again.
Pros:

Clean and neat.

Cons:

Nothing

2026-06-30 • via Nuitee
G
Gloria • couple • us
5
Goog
Pros:

Good

Cons:

I have never paid that much for a room, a little too expensive

2026-06-23 • via Nuitee
A
Arturo • solo_traveller • us
3
2026-06-08 • via Nuitee
M
Manuel • couple • us
1
2026-05-23 • via Nuitee
G
Garcia • solo_traveller • us
10
2026-05-18 • via Nuitee
J
JOYCE • family_with_children • us
3
I did not sleep well at all!!
Pros:

Ihad somewhere to sleep.

Cons:

I went to check-in at 2:30 and my room ( double bed with pullout couch) wasn't ready but the lady said she would check me in when it was ready and not to worry. My granddaughters were playing in a tournament, After the 2nd game, the hotel called and said all they had available was a double bed room. Then when i got to hotel, I found out they were still going to charge me for the bigger room!! I finally got them to charge me for the smaller room. It was ROUGH!!!!! I had to share a Queen size bed with my 19yr old, 190lb son!!!! Needless to say, I DID NOT SLEEP WELL!!!

2026-05-14 • via Nuitee
P
paul • family_with_children • us
9
2026-04-13 • via Nuitee
C
Christa • couple • us
7
Cons:

The night clerk was not friendly at all.

2026-03-30 • via Nuitee
M
Maria • family_with_children • us
6
2026-03-03 • via Nuitee
T
Tony • family_with_children • us
10
2026-03-02 • via Nuitee
V
Veronica • solo_traveller • us
10
2026-02-09 • via Nuitee
J
Jacqueline • family_with_children • us
7
Very comfortable and convenient.
Pros:

Everything was good. Breakfast was great. My grandbabies loved it. The beds was comfortable. The ceiling was not complete in the shower but staff did explain why. Due to short staff.

Cons:

NA

2026-01-20 • via Nuitee
L
Lidimar • family_with_children • us
10
2025-11-28 • via Nuitee
K
Kelly • family_with_children • us
7
It was okay for the one night but wouldn’t stay here longer.
Pros:

The room we got was a suite which was nice. Bed was comfy.

Cons:

Breakfast was burned… Pool was green even though it’s indoors. Front desk lady was hidden away in the back. Our sheets had stained makeup.

2025-11-13 • via Nuitee
O
Ola • extended_group • us
9
2025-11-05 • via Nuitee
J
Jacob • family_with_children • us
4
2025-10-12 • via Nuitee