Holiday Inn Express Hotel and Suites Arcadia by IHG

We like a lot this hotel !

KeyShawn was great at checkin! Super polite and even let us know that fresh cookies were in the oven and would be ready soon!

A great hotel to stay !

Front staff was so nice and helpful and the room was big and clean.

not enouhg parking close to buildinh

Our staff has been staying at this property for several months. But recently, the state of the hotel has been making it impossible for us to continue staying there. The place is damp, and staff have reported to us mildew as well. Seems like the hotel is currently trying to complete a "refurbishment" by slapping a coat of paint, etc., also, making it unbearable to stay overnight due to the overwhelming fumes of paint and construction materials.

Pet friendly and very comfortable. My only complaint is I did not get the room I booked.

The staff was very friendly and accommodating
The rooms were very clean (newly renovated) the 1st floor and lobby are still under construction. We were in the area for
a reunion and and the hotel was full. I would highly recommend. Service was amazing, property was kept up.

Our room had pink mold in the corner of the bathtub. The cleaning person came in and made the bed but didn't fluff the pillows. We had problems with the room key. Most of the time we were there it wouldn't work. I was very disappointed with this hotel. I know that they were doing renovations, but the things I had issue with had nothing to do with that.

Yes

Nice

I recently stayed at the Holiday Inn and had an exceptional experience from start to finish. The hotel was spotless, comfortable, and well-maintained, but what truly made my stay outstanding was the staff.

From the moment I arrived, the front desk team greeted me with genuine warmth and professionalism, making check-in quick and easy. Every interaction I had—whether with housekeeping, maintenance, or the restaurant staff—was met with a friendly smile and a willingness to go above and beyond.The room was clean, cozy, and stocked with everything I needed for a relaxing stay. It's under renovation so there was somethings like the gym and the lounge area that was not accessible.

It’s rare to find a hotel where the staff clearly takes pride in their work and treats every guest like family. Holiday Inn exceeded my expectations, and I will absolutely be returning on my next trip. Highly recommended!

Great option

The only downside was that renovations were ongoing, which included conexes that blocked part of the parking lot, but the staff did their best to minimize the effects.

The Jayme at the Front Desk, She was Exelent, Room and Bed Super

The guy who checked us in (LeShawn?) was very friendly and helpful. The maintenance guy was also quick, efficient, and helpful in checking our air conditioner.

The front desk lady was nice and welcoming and the check in process was the

Overpriced but very nice clean spacious room

Good location

It was very nice. I don't like any place that asks for a bed occupancy charge every night. This is totally ridiculous. Everything is already high enough. The breakfast that was included was great. However, it would be even nicer if this property had a restaurant that was open for lunch and dinner though. We enjoyed our stay and it was very convenient for where we needed to go while we were there. Thank you.