Axel Hotel San Sebastián - Adults Only

Hotels
8.7 (8918 reviews)
26 Amara Kalea , San Sebastián , ES
+34 943 25 16 43

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Paid

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Clean and well-maintained
Friendly and helpful staff
Excellent location
Cons:
High parking fees
Occasional minor issues with room fixtures

Categories

Cleanliness
8.39
Multiple reviews mention the hotel being clean and well-maintained.
Service
9.16
The staff was consistently praised for their friendliness and helpfulness.
Location
8.9
Reviews highlight the hotel’s excellent central location and quiet surroundings.
Room Quality
8.65
Rooms are described as modern, spacious, and comfortable.
Amenities
8.78
Facilities like the spa and breakfast options received positive comments.
Value for Money
8.24
Some reviews mentioned parking fees as high, affecting perception of value.
Food and Beverage
8.59
The breakfast received positive comments but there were concerns about pricing.
Overall Experience
8.86
Many guests expressed their intent to return and praised the overall ambiance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:06

Property Description

Luxurious Adult-Only Haven

Located in San Sebastián, Axel Hotel San Sebastián - Adults Only offers a sophisticated retreat with a seasonal outdoor pool, fitness center, and chic bar. Indulge in a sun terrace and easy access to the stunning La Concha, Ondarreta, and Zurriola Beaches.

Elegant Rooms and Wellness Retreat

Relax in air-conditioned rooms equipped with modern amenities like a flat-screen TV, safety deposit box, and private bathroom. Enjoy spa facilities including a hammam, spa center, and sauna for the ultimate rejuvenation.

Central Location and Exquisite Dining

Explore nearby attractions such as La Concha Promenade, Victoria Eugenia Theatre, and Calle Mayor. Wake up to delightful continental and buffet breakfast options each morning.

Book now for an unforgettable adult-only getaway at Axel Hotel San Sebastián!

Important information:

Licence number: HSS00874

When booking 5 or more rooms, your reservation policy will be non-refundable by default (you will be charged the total price of the reservation if you cancel anytime.)

The Axel Hotel San Sebastián is open to diversity and focused on the LGBTQ+ community.

Free Spa access available under availability with previous reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 8918 reviews
Cleanliness: 8.39
Service: 9.16
Location: 8.9
Room Quality: 8.65
Amenities: 8.78
Value for Money: 8.24
Food and Beverage: 8.59
Overall Experience: 8.86
S
Stephen • couple • gb
10
A great hotel
Pros:

Very good rooms, extremely clean and comfortable. Brilliant roof terrace with sun loungers. Location was good - an easy walk to the old town, although the direct route to the beach has a lot of steps.

Cons:

The shower temperature was impossible to control, veering randomly from scalding to freezing and back again. Breakfast and parking are expensive.

2026-09-19 • via Nuitee
C
Cynthia • couple • us
10
Great location and amenities and a fair price!
Pros:

Easy location - quiet local neighborhood within easy walking distance to beaches, old town and Gros. Nice pool area and spa, super helpful staff! Wouldn’t hesitate to stay again. Enjoy!

2026-09-19 • via Nuitee
V
Vladimir • couple • ru
10
Pros:

Buen servicio, diseño, parking, personal, desayuno excelente

Cons:

El hotel se presenta como lgbt, pero la mayoría de las personas alojadas fueron parejas heterosexuales mayores, en este sentido el concepto de un hotel enfocado en lgbt no se notaba. Como el hotel es un poco más caro que otros de esa categoría, parece que no tiene sentido alojarse allí, se puede ir a cualquier otro hotel.
Podrían hacer un tipo de networking, por ejemplo, una aplicación para los gays alojados en ese hotel y hacer random coffee meeting o algo así, sería muy interesante.

2026-09-18 • via Nuitee
J
Joey • solo_traveller • us
8
Pleasant, only a short walk to the beach.
Pros:

Spacious and quiet.

Cons:

Bed was too hard and the bathroom light was only on one side making it difficult to see on the other side of the face in the mirror. The bidet needed a towel rack.

2026-09-18 • via Nuitee
M
michel • solo_traveller • fr
9
Parfait pour notre attente
Pros:

Le confort de la chambre et l’emplacement.

Cons:

La difficulté pour décharger les bagages et l’absence d’informations sur la ZFE

2026-09-18 • via Nuitee
O
Oguzhan • couple • tr
9
2026-09-18 • via Nuitee
M
Martin • couple • gb
8
Very acceptable 4 night stay. The hotel offered just about all we needed but it felt like the room was designed by someo
Pros:

Location. Easy walking distance to beach and old town

Cons:

Didn’t like the layout of the room. Quirky offset design not necessary. Large shelf behind the pillows meant it was uncomfortable to sit up in bed to read - nothing to support your back. And why just one armchair in a double room?

2026-09-18 • via Nuitee
M
Monica • extended_group • gb
6
Ok but for the price, you could tighten up a bit
Pros:

Excellent breakfast. Easy to reach beach and old town.

Cons:

No place to hang towels. Kettle plugged in on the floor - really? And safe required us to be on hands and knees. Not ideal.

2026-09-17 • via Nuitee
K
Kjell-Erling • couple • no
10
2026-09-17 • via Nuitee
E
eduardo • extended_group • ar
5
Muy buena atención. Pero no lo recomiendo
Pros:

La ubicación es muy buena. El edificio moderno. El spa muy bien

Cons:

El diseño de las habitaciones no me gustó. Muy pretencioso. Con un diseño que a Mi no me gustó. El baño no tiene intimidad, el placard está en el baño, la pileta del baño es mínima. Me parece de mal gusto que dejen una caja de
Profilácticos sobre la cabecera de la cama. El hotel es solo para adultos pero eso no significa que hagan apología del sexo.

2026-09-16 • via Nuitee
A
Anthony • couple • ie
5
Not for us.
Pros:

Loss of identity, needs to reconsider who are it’s targeted customer

Cons:

Way too expensive for what’s on offer. No hotel bar. Minimum staff. The whole experience is just not aligning with a 4*

2026-09-16 • via Nuitee
F
Florina Mariana • couple • ro
8
2026-09-16 • via Nuitee
M
Maxine • couple • gb
9
Excellent hotel and friendly helpful staff
Pros:

Very convenient for train station , beach amd town

Cons:

Very smart , clean good facilities
Fabulous breakfast

2026-09-15 • via Nuitee
C
Claudine • couple • ca
10
Pros:

Petit déjeuner très varié et délicieux. Hôtel très bien situé

Cons:

Rien

2026-09-15 • via Nuitee
D
David • solo_traveller • ch
8
2026-09-15 • via Nuitee
A
Aashild • couple • no
8
2026-09-15 • via Nuitee
D
Donato • couple • ch
6
Zu teuer für Angebot.
Pros:

Frühstück. Personal beim Frühstück. Guter Kaffee. Auswahl sehr gut. Klima Anlage war gut.

Cons:

Matratze und Kopfkissen zu hart. Am letzten Tag Dusche nur Kalt. Kein Schrank für Kleider.

2026-09-15 • via Nuitee
E
Edward • couple • gb
8
2026-09-15 • via Nuitee
A
Andrew • couple • au
10
Clean, friendly and great location
Pros:

Great hotel in a fantastic location only 7 min walk to La Concha and only 15 mins walk to old town, offering great value for money, room was a good size, clean and water pressure was good, staff were friendly and helpful, would definitely stay there again.

2026-09-14 • via Nuitee
B
Bethany • couple • gb
7
Comfortable stay, good location
Pros:

Clean and good if you want a modern stay. Enjoyed the rooftop pool. Staff were friendly and the drinks trolley for the rooftop was a touch. Helpful with us sourcing parking. Location was 10 mins to old town.

Cons:

Quite expensive per night for what you get if you don’t have breakfast included. Beds weren’t the most comfortable.

Hadn’t realised it was LGBTQ+, (not an issue for us at all) and was hetero friendly, but probably not super well advertised on booking.com for folks that don’t want to have products in their bathroom branded with “leading” statements re “head” and packets of condoms in the room.

2026-09-14 • via Nuitee