Axel Hotel San Sebastián - Adults Only

Hotels
8.7 (8736 reviews)
26 Amara Kalea , San Sebastián , es

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Clean and well-maintained
Friendly and helpful staff
Excellent location
Cons:
High parking fees
Occasional minor issues with room fixtures

Categories

Cleanliness
8.39
Multiple reviews mention the hotel being clean and well-maintained.
Service
9.16
The staff was consistently praised for their friendliness and helpfulness.
Location
8.9
Reviews highlight the hotel’s excellent central location and quiet surroundings.
Room Quality
8.65
Rooms are described as modern, spacious, and comfortable.
Amenities
8.78
Facilities like the spa and breakfast options received positive comments.
Value for Money
8.24
Some reviews mentioned parking fees as high, affecting perception of value.
Food and Beverage
8.59
The breakfast received positive comments but there were concerns about pricing.
Overall Experience
8.86
Many guests expressed their intent to return and praised the overall ambiance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:06

Property Description

Luxurious Adult-Only Haven

Located in San Sebastián, Axel Hotel San Sebastián - Adults Only offers a sophisticated retreat with a seasonal outdoor pool, fitness center, and chic bar. Indulge in a sun terrace and easy access to the stunning La Concha, Ondarreta, and Zurriola Beaches.

Elegant Rooms and Wellness Retreat

Relax in air-conditioned rooms equipped with modern amenities like a flat-screen TV, safety deposit box, and private bathroom. Enjoy spa facilities including a hammam, spa center, and sauna for the ultimate rejuvenation.

Central Location and Exquisite Dining

Explore nearby attractions such as La Concha Promenade, Victoria Eugenia Theatre, and Calle Mayor. Wake up to delightful continental and buffet breakfast options each morning.

Book now for an unforgettable adult-only getaway at Axel Hotel San Sebastián!

Important information:

Licence number: HSS00874

When booking 5 or more rooms, your reservation policy will be non-refundable by default (you will be charged the total price of the reservation if you cancel anytime.)

The Axel Hotel San Sebastián is open to diversity and focused on the LGBTQ+ community.

Free Spa access available under availability with previous reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 8736 reviews
Cleanliness: 8.39
Service: 9.16
Location: 8.9
Room Quality: 8.65
Amenities: 8.78
Value for Money: 8.24
Food and Beverage: 8.59
Overall Experience: 8.86
D
Daniel extended_group ch
8
Schön und empfehlenswert.
Pros:

Lage gut. Viele Restaurants in guter Gehdistanz. Zimmer sehr schön eingerichtet.

Cons:

Zugang zu Tiefgarage etwas mühsam. Enge Platzverhältnisse.

2026-06-27 via Nuitee
L
Lizelle solo_traveller za
10
Loved everything about this hotel
Pros:

We absolutely loved our stay. The hotel is comfortable, clean and modern, and perfectly located within walking distance of the main attractions, with lots of great places nearby.

The facilities were a highlight for us. We made good use of the sauna, jacuzzi and pool, especially after late evening walks back to the hotel.

The staff were wonderful, very friendly and genuinely helpful. Their restaurant recommendations were excellent, every place we tried was a winner.

We ended up extending our stay and would certainly return.

Cons:

N/A

2026-06-27 via Nuitee
I
Inge couple nl
9
Genoten van hotel&San Sebastian
Pros:

Prettig ingerichte kamer,locatie op loopafstand van high lights en heerlijk zwembad plus goeie luchtbedden op dakterras

2026-06-27 via Nuitee
B
Begue solo_traveller fr
9
2026-06-27 via Nuitee
L
Lizelle couple za
10
Loved everything about this hotel
Pros:

We absolutely loved our stay. The hotel is comfortable, clean and modern, and perfectly located within walking distance of the main attractions, with lots of great places nearby.

The facilities were a highlight for us. We made good use of the sauna, jacuzzi and pool, especially after late evening walks back to the hotel.

The staff were wonderful, very friendly and genuinely helpful. Their restaurant recommendations were excellent, every place we tried was a winner.

Would definitely stay here again.

Cons:

N/A

2026-06-27 via Nuitee
W
William couple gb
10
Great stay and wouldn’t hesitate to choose it again if we return to the area
Pros:

Great location, friendly staff and hotel was spotless

Cons:

Would have liked more privacy in the bathroom and the clothes hanging space to be outside the bathroom

2026-06-26 via Nuitee
M
Monika solo_traveller ch
9
Schönes Hotel an guter Lage
Pros:

Gute Lage, sehr gutes Frühstück.

Cons:

Zuwenige Sonnenschirme am Pool.

2026-06-26 via Nuitee
L
Lan H. solo_traveller ch
9
Pros:

Everything. Especially the staff, extremely efficient and friendly
The spa and shower in the room are top!

Cons:

Some room for things at the lavatory would be nice. Otherwise nothing

2026-06-26 via Nuitee
C
Camille couple fr
10
Agréable
Pros:

Le spa, la modernité

Cons:

Pas assez de rangement, il manque un bar

2026-06-25 via Nuitee
D
Daniel couple gb
10
Spicy decor but a great escape
Pros:

Very modern, clean and comfortable. Staff were great and accommodating. The aircon was a lifesaver!

Cons:

Towels for the pool were at reception and can’t leave the hotel with them. Only a few umbrellas on the rooftop pool so shade is hard to come by.

2026-06-25 via Nuitee
M
maurice couple nl
8
2026-06-25 via Nuitee
P
Paul couple gb
9
Comfortable and clean
Pros:

Modern, good room excellent terrace welcoming friendly staff.
Enjoyed the spa and treatment

Cons:

Location is a little away from the main action in anew development

2026-06-24 via Nuitee
M
marta couple it
10
2026-06-24 via Nuitee
M
Masahiko couple jp
8
十分な広さの部屋とベランダの開放感
Pros:

サウナとジャグジーが良かった。水着を着て入る形態なので、特に日本人は注意して下さい。
部屋は清潔で、ベランダがあるのか良い。一人泊だったが快適だった。

Cons:

エアコンの温度調節が上手くいかず、あまり涼しくならなかった。
2日間泊まったが、2日目もミネラルウォーターの補充があると有難いと思った。

2026-06-24 via Nuitee
G
Geanina cicu extended_group gb
7
ok stay
Pros:

location very good, room design and feel was nice. having always free cold water available at the pool was nice.

Cons:

the rooms are NOT soundproof as they are described, lots of noise coming from the neighboring room, could hear even the steps they were taking. the floor carpet did not seem very clean just clean-ish. no room in the fridge, the mini bar is absolutely chock a block with alcohol and extortionate juices so if you bring a bottle of water with you there isn't room for it in there.
there is no space to put your things, the work top space is minimal and filled with snacks for you to buy which makes it look a bit naff. seems a bit desperate to sell you crap instead of leaving empty and clean for you to use.

2026-06-24 via Nuitee
B
Blair solo_traveller gb
9
Respite from the heatwave!
Pros:

We visited in the height of a heat wave and honestly the air con was excellent! This seemed like the most important thing at the time. The room was great though. We went for the deluxe suite to have a balcony and the room was large, comfy and really well equipped. Included things like robes and slippers. Staff were great and super friendly every time we spoke to them. Room was really clean.

Cons:

The shower was a little temperamental but in a heatwave this didn’t matter. A mirror in the room beyond the bathroom would be great.

2026-06-24 via Nuitee
M
MARIO solo_traveller es
9
2026-06-24 via Nuitee
W
wioletta couple pl
10
Bardzo udany pobyt , miła obsługa, świetne śniadania i doskonała lokalizacja sprawiły, że czuliśmy się tu bardzo dobrze
Pros:

Najbardziej podobała nam się profesjonalna i bardzo miła obsługa, doskonałe śniadania oraz świetna lokalizacja hotelu, dzięki której wszędzie można było dotrzeć spacerem.

2026-06-24 via Nuitee
E
Esther couple nl
8
Fantastisch
Pros:

Ligging van het hotel en het vriendelijke personeel

Cons:

Indeling van de kamer, niet praktisch

2026-06-23 via Nuitee
M
Martine couple nl
8
Het was erg warm maar de airco deed het goed , 2 prima vakantiedagen gehad hier
Pros:

Het ontbijt was uitstekend , personeel vriendelijk en behulpzaam locatie goed .

Cons:

Indeling van de kamer was wat vreemd een kant van het bed had geen leeslamp en een loze ruimte achter het bed. Licht bij de wastafel was matig als je je een beetje op wil maken.

2026-06-23 via Nuitee