Axel Hotel San Sebastián - Adults Only

Hotels
8.7 (8918 reviews)
26 Amara Kalea , San Sebastián , es

Paid

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Clean and well-maintained
Friendly and helpful staff
Excellent location
Cons:
High parking fees
Occasional minor issues with room fixtures

Categories

Cleanliness
8.39
Multiple reviews mention the hotel being clean and well-maintained.
Service
9.16
The staff was consistently praised for their friendliness and helpfulness.
Location
8.9
Reviews highlight the hotel’s excellent central location and quiet surroundings.
Room Quality
8.65
Rooms are described as modern, spacious, and comfortable.
Amenities
8.78
Facilities like the spa and breakfast options received positive comments.
Value for Money
8.24
Some reviews mentioned parking fees as high, affecting perception of value.
Food and Beverage
8.59
The breakfast received positive comments but there were concerns about pricing.
Overall Experience
8.86
Many guests expressed their intent to return and praised the overall ambiance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:06

Property Description

Luxurious Adult-Only Haven

Located in San Sebastián, Axel Hotel San Sebastián - Adults Only offers a sophisticated retreat with a seasonal outdoor pool, fitness center, and chic bar. Indulge in a sun terrace and easy access to the stunning La Concha, Ondarreta, and Zurriola Beaches.

Elegant Rooms and Wellness Retreat

Relax in air-conditioned rooms equipped with modern amenities like a flat-screen TV, safety deposit box, and private bathroom. Enjoy spa facilities including a hammam, spa center, and sauna for the ultimate rejuvenation.

Central Location and Exquisite Dining

Explore nearby attractions such as La Concha Promenade, Victoria Eugenia Theatre, and Calle Mayor. Wake up to delightful continental and buffet breakfast options each morning.

Book now for an unforgettable adult-only getaway at Axel Hotel San Sebastián!

Important information:

Licence number: HSS00874

When booking 5 or more rooms, your reservation policy will be non-refundable by default (you will be charged the total price of the reservation if you cancel anytime.)

The Axel Hotel San Sebastián is open to diversity and focused on the LGBTQ+ community.

Free Spa access available under availability with previous reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 8918 reviews
Cleanliness: 8.39
Service: 9.16
Location: 8.9
Room Quality: 8.65
Amenities: 8.78
Value for Money: 8.24
Food and Beverage: 8.59
Overall Experience: 8.86
G
GrahamGallagher Couples Cheltenham, Cotswolds, England
6
Great Hotel — Just Bring Earplugs and Don’t Bring a Car
Pros:

We stayed at the Axel Hotel San Sebastián and, overall, it’s a nice, modern hotel in a good location. However, there are a few things you may want to know before booking.

Firstly, the hotel isn’t exactly advertised as a rainbow hotel, but let’s just say it doesn’t take long after arriving to realise there may be a rainbow somewhere nearby. 🌈 Absolutely no issue whatsoever — it just amused us that it seemed considerably more obvious in person than it did when booking.

Then there’s the “self-parking available.”

Technically, yes.

In the same way that technically there are enough lifeboats if only 20% of the Titanic turns up.

A member of staff told us the hotel has around 20 parking spaces for 99 rooms. So unless you arrive early, are exceptionally lucky, or have previously won the Spanish National Lottery, there’s a decent chance your car will be enjoying its own separate holiday in an underground car park about a 10-minute walk away.

But my favourite feature has to be the advertised “soundproof rooms.”

I can confirm that the room was successfully soundproof against absolutely nothing happening in the room above us.

For approximately 90 minutes, the two ladies upstairs appeared to be having a considerably better evening than we were. There were bumps. There were bangs. There were various other noises. And judging by the enthusiastic soundtrack coming through the ceiling, customer satisfaction upstairs was considerably higher than average.

At one point I considered phoning reception, but frankly after that level of commitment it seemed rude to interrupt.

So, in summary:

Nice hotel.
Friendly staff.
Good location.
Parking availability should probably come with an asterisk the size of Spain.
Soundproofing appears to be more of an aspiration than an engineering specification.

Would I stay again?

Possibly.

But next time I’ll arrive without a car and request a room on the top floor. 🌈😂

2026-08-29 via Tripadvisor
C
Carmen Moreda solo_traveller es
9
2026-08-29 via Nuitee
M
Maria couple gb
10
Lovely hotel, great staff with roof top pool.
Pros:

Lovely hotel, very helpful staff. We were upgraded to a junior suite which was great. Lovely pool area to relax in and very good breakfasts.

2026-08-29 via Nuitee
G
Grienette couple nl
8
2026-08-29 via Nuitee
J
Jose Luis couple es
9
Placer y descanso
Pros:

Buen desayuno, variado y excelente. Ubicación a dos pasos del centro y la playa

Cons:

Me han realizado un cargo de 6€ que no se a que se debe. El parking demasiado caro (30€ diarios)

2026-08-29 via Nuitee
I
Ian couple gb
7
Good Location for the Railway Station!
Pros:

Good location for the railway station.

Cons:

No bed backboard. Shower was difficult to maintain a constant temperature. Odd room layout. Poor outlook to a block of flats and grubby courtyard. Minibar stuffed too much. No cosmetic tissues provided although bizarrely, a box of two condoms provided as a welcome gift. Not particularly good value for money.

2026-08-29 via Nuitee
L
leandro solo_traveller ch
9
2026-08-29 via Nuitee
A
Alberto couple es
9
2026-08-28 via Nuitee
L
Lauren solo_traveller gb
9
Pros:

Lovely hotel with clean spa and pool facilities. Staff were great!

Cons:

Slight lack of storage for clothes and that. Bit like jenga with the ironing board and bits.

2026-08-27 via Nuitee
T
Trevor couple gb
10
Excellent venue & staff.
Pros:

Clean & comfortable.

Cons:

N/A

2026-08-27 via Nuitee
N
Nelia solo_traveller pt
8
2026-08-27 via Nuitee
P
Pilar solo_traveller es
8
2026-08-27 via Nuitee
Y
Yuki couple jp
3
2026-08-27 via Nuitee
A
Aaron couple gb
8
Pros:

Everything

Cons:

We extended one night extra and was told the price included breakfast. It was an upgrade from our previous room as we had to swap rooms since the reception made a mistake? (Unsure)

But we woke up the last morning to find out that the breakfast wasn’t included in our previously quoted price at the reception. If we had known that, we would not of extended our stay for that price. Quite disappointing end to the stay to be misled but, I understand it wasn’t intentional. Annoying nonetheless as we had to rush to leave for our bus home, without breakfast

2026-08-27 via Nuitee
R
Rafael couple es
7
2026-08-27 via Nuitee
C
christine couple fr
9
Très agréable séjour.
Pros:

Très bel hôtel. Très bien situé. On peut partir visiter la ville à pied. Le personnel est très gentil et au service des clients. Le quartier est très calme, pas de bruits la nuit.
Nous avons été très satisfaits.

Cons:

Rien

2026-08-26 via Nuitee
N
Nassim couple es
10
2026-08-26 via Nuitee
N
Nielsen couple fr
7
2026-08-25 via Nuitee
M
Maureen extended_group gb
10
Very comfortable, the staff were very friendly and helpful and the breakfast was delicious .
Pros:

Location, staff and breakfast

Cons:

Nothing

2026-08-25 via Nuitee
R
Robert couple ie
10
Would definitely stay again.
Pros:

Great location. Wifi was very important to me as I had an important meeting.

2026-08-25 via Nuitee