Vincci Centrum

Hotels
•
Vincci Hoteles
9.1 (1427 reviews)
Cedaceros, 4 , Madrid , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Food Quality
Cons:
Room Size
Limited Amenities

Categories

Cleanliness
9.23
Many reviews mentioned that the hotel was super clean and well-maintained.
Service
9.7
Staff were kind, helpful, and attentive, making guests feel at home.
Location
9.24
The hotel is centrally located, making it easy to access main attractions.
Room Quality
8.19
Some reviews indicated that rooms were small or lacked windows.
Amenities
8.72
The hotel offers good amenities, though some guests mentioned room limitations.
Value for Money
9.18
Guests felt they received good value, especially with upgrades and services.
Food and Beverage
9.23
Breakfast options were positively highlighted, with special mentions for delicious items.
Overall Experience
9.3
Overall, guests expressed a high level of satisfaction with their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:03

Property Description

Historic Boutique Hotel in the Heart of Madrid

Chic and Comfortable Rooms: Experience a sophisticated stay in stylish rooms equipped with modern amenities such as flat-screen TVs, free WiFi, and private bathrooms. Some rooms even offer a charming terrace for a relaxing outdoor retreat.

Gastronomic Delights at Bellini food&bar: Indulge in a culinary journey at the on-site restaurant, offering signature tapas, a selection of wines, and creative cocktails. Start your day with a delicious buffet breakfast featuring special options for celiacs.

Prime Location for Art and Culture Lovers: Situated near iconic museums like the Prado, Thyssen, and Reina Sofia, and within walking distance of popular landmarks like Gran Via and Puerta del Sol, our hotel is the perfect base for exploring Madrid's cultural treasures.

Book your stay at Vincci Centrum now for a memorable and convenient Madrid getaway.

Important information:

Group Reservations: Reservations of more than 9 rooms may be subject to special conditions and additional charges.
Check-in: Upon check-in, guests must present a valid ID and a credit card. All special requests are subject to availability and may incur additional charges.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.1
Based on 1427 reviews
Cleanliness: 9.23
Service: 9.7
Location: 9.24
Room Quality: 8.19
Amenities: 8.72
Value for Money: 9.18
Food and Beverage: 9.23
Overall Experience: 9.3
I
ilaria • family_with_children • it
7
2026-03-14 • via Nuitee
C
CHAKIB • couple • es
1
⭐ تجربة مخيبة للآمال – مسألة تتعلق بالتمييز وخصوصية البيانات للأسف كانت تجربتي في هذا الفندق غير مرضية على الإطلاق بسبب
Pros:

⭐ Disappointing experience – concerns about privacy and unequal treatment

Unfortunately, my experience at this hotel was very disappointing due to the way I was treated at the reception desk.

I clearly noticed a difference in how guests were treated. Some customers were not asked to provide their bank card details, while I was specifically required to do so, even though my reservation had already been confirmed and the hotel already had my card information through the booking platform.

What made the situation worse was the unprofessional and arrogant attitude of the receptionist (the blonde employee), who insisted on requesting additional bank card information despite the booking conditions stating that such sensitive details should not be disclosed.

As an international traveler, I believe that respecting guests’ financial privacy and treating all customers equally are basic standards for any professional hotel. Therefore, this experience was particularly disappointing.

I sincerely hope that the hotel management reviews this incident and takes the necessary steps to ensure:
• respect for guests’ financial data privacy
• equal treatment of all guests
• a higher level of professionalism at the recept

Cons:

⭐ Experiencia decepcionante – cuestión de privacidad y trato desigual

Lamentablemente mi experiencia en este hotel fue muy negativa debido a la forma en que fui tratado en la recepción.

Observé claramente una diferencia en el trato entre los huéspedes. A algunos clientes no se les pidió ningún dato de su tarjeta bancaria, mientras que a mí sí me exigieron esta información, a pesar de que mi reserva ya estaba confirmada y el hotel ya disponía de mis datos bancarios a través de la plataforma de reserva.

Lo más preocupante fue la actitud poco profesional y arrogante de la recepcionista (la empleada rubia), quien insistió en solicitar información adicional de mi tarjeta bancaria, incluso cuando las propias condiciones de la reserva indican que no se deben compartir este tipo de datos sensibles.

Como viajero internacional, considero que el respeto a la privacidad de los datos financieros y la igualdad en el trato a los clientes son principios básicos en cualquier hotel profesional. Por esta razón, esta experiencia resultó especialmente decepcionante.

Espero que la dirección del hotel revise esta situación y tome las medidas necesarias para garantizar:
• el respeto a la privacidad de los datos financieros de los clientes
• un trato igualitario para todos los huéspedes
• un mayor nivel de profesionalidad en la rec

2026-03-14 • via Nuitee
D
Doris • couple • at
4
Pros:

The only thing we liked was the cleanness

Cons:

The walls are like paper, you can hear everything!! So sad for a 4 star hotel! No isolation at all!! Incredible… for this money - IT DOESNT WORTH

It’s okay for young partying people who don’t care but absolutely not recommended for families and businesses trips

2026-03-14 • via Nuitee
M
Mohamed • couple • ma
10
Pros:

Très bon plan

2026-03-14 • via Nuitee
I
ISABEL MARIA • couple • es
10
2026-03-14 • via Nuitee
M
Milton • couple • pt
10
Excelenteeeee!!
Pros:

Os quartos

Cons:

Gostei

2026-03-14 • via Nuitee
G
Giannis • couple • gr
8
2026-03-14 • via Nuitee
A
Alberto • couple • es
10
2026-03-14 • via Nuitee
M
Moayyad • couple • be
8
2026-03-14 • via Nuitee
M
Mahmoud Mohamed Gaber • solo_traveller • eg
10
Great hotel
Pros:

Very clean hotel and comfortable
The stuff is very kind and helpful
I recommend this hotel for vacation due to the good location and near to any place by walk

Cons:

No

2026-03-14 • via Nuitee
L
Lucas • couple • nl
10
2026-03-14 • via Nuitee
I
Inbal • couple • il
10
Pros:

Everything! The location is great! The room amazing! The stuff are so kind and helpful! Super recommended

Cons:

Nothing

2026-03-13 • via Nuitee
I
Inbal • couple • il
10
2026-03-13 • via Nuitee
A
Ann • couple • au
9
Pros:

Amazing breakfast catering to all diets and needs. Huge variety. Best hotel breakfast selection ever! Lovely rooms. Very clean. Fantastic location. 7 mins walk to all the major attractions. Highly recommend.

2026-03-13 • via Nuitee
G
Guy Refael • couple • il
10
Great choice
Pros:

The breakast is excellent

2026-03-13 • via Nuitee
F
Frank • extended_group • de
10
2026-03-13 • via Nuitee
R
Radu • solo_traveller • de
9
2026-03-13 • via Nuitee
P
Peter • couple • de
9
Gerne wieder
Pros:

Sehr gute Lage und vernünftige Ausstattung. Alles in Madrid fussläufig zu erreichen.

Cons:

Zimmer sind etwas klein.

2026-03-13 • via Nuitee
N
Norbert • couple • sk
10
2026-03-12 • via Nuitee
V
Violaine • couple • fr
8
Cons:

Un point faible : Manque d´insonorisation des chambres

2026-03-12 • via Nuitee