H10 Playa Meloneras Horizons Collection

Hotels
H10 Hotels
8.8 (1078 reviews)
Mar Caspio, 5 , Meloneras , es

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Helpful staff
Beautiful location
Pleasant amenities
Comfortable rooms
Cons:
Inconsistent cleanliness
Low quality of some food options
Need for better labels on food

Categories

Cleanliness
8.38
The bed linen was changed only once during a seven-day stay, which suggests a need for improvement in cleanliness standards.
Service
9.35
Staff were helpful, accommodating, and made guests feel welcome, reflecting strong service quality.
Location
9.39
The location is lovely and ideal for morning walks along the front; guests enjoyed the scenic surroundings.
Room Quality
8.84
Rooms were comfortable with nice touches, however, the bathrooms were noted to be outdated.
Amenities
8.87
Well-equipped facilities like multiple pools and a gym, although some amenities like minibar replenishment could improve.
Value for Money
8.33
Given the pricing and some extra costs for drinks, value for money is satisfactory but has areas needing adjustment.
Food and Beverage
7.88
Quality of dinner was noted to be low with some meals made from frozen products; more vegetarian options would also be appreciated.
Overall Experience
9.35
Overall, a lovely stay with a desire to return reflects a strong overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:27

Property Description

Luxurious Beachfront Property with Gaudí-Inspired Design

Swimming Pools and Spa: Enjoy 3 swimming pools, a sun terrace, and a rejuvenating spa experience during your stay.

Gourmet Dining Options: Indulge in show cooking at Tamadaba buffet restaurant, savor à la carte meals at Gaudí Restaurant, and unwind at the poolside bar-café.

Family-Friendly Amenities: Keep the little ones entertained with tennis courts and a mini club while you soak up the sun at Meloneras Beach.

Experience the epitome of luxury and relaxation at H10 Playa Meloneras Palace. Book now for an unforgettable getaway!

Important information:

Please note maximum occupancy for the rooms is 3 guests, regardless of age.

Gentlemen are required to wear long trousers and shirts for dinner.

When booking more than 5 rooms, different policies and additional supplements may apply.

Please note that children over 12 years old are considered adults.

For nonrefundable rates, please note that a valid photo ID and a credit card corresponding to the name on the booking are required at check-in.

Please note that when booking a rate where payment is due before arrival, the property will provide detailed payment instructions, for example a link to a secured payment platform.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NCE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.8
Based on 1078 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 7.88
Overall Experience: 9.35
M
Marylene extended_group it
10
2026-04-18 via Nuitee
F
FlorinMC solo_traveller ro
10
Pros:

The food, warm pool,underground parking.

Cons:

Low pressure for the shower

2026-04-18 via Nuitee
X
Xiaosi family_with_children gb
9
2026-04-15 via Nuitee
L
Lukas couple ch
7
Es war OK aber nicht mehr
Pros:

Das Essen war im Grossen und Ganzen gut, Die Anlage rund um den Pool war sehr sauber. Die Liegen waren sehr bequem.

Cons:

Das Personal muss besser geschult werden, keiner der Service-Mitarbeiter/innen konnte z.B. die Wärmestrahler bedienen. Ebenso war das Servicepersonal bei Weinbestellungen regelmässig überfordert bis Sie im IT System dann wirklich den richtigen Wein gefunden haben. Das Badges-System zum bezahlen der Getränke und der Speisen ist sehr kompliziert, nach 2-3 Tagen mussten wir immer wieder eine Rechnung bezahlen an der Reception, da die Konsumation auf 300 Euro begrenzt war. Bei der online Suche für dieses Hotel hatten wir den Eindruck, dass das Hotel direkt am Meer liegt und es eigene Liegen am Strand hat was aber nicht so war.

2026-04-15 via Nuitee
J
Javier couple es
8
Pros:

El servicio de cena fue bastante bueno, el jefe de cocina muy atento a las intolerancias al gluten que teniamos. Cena variada y completa, la piscina tenia una temperatura ideal, en general muy buen ambiente y tranquilo.

Cons:

El desayuno fue agradable pero el personal no, parecia como si les molestase tener que trabajar. Fue complicado tener que solicitar pan sin gluten y otros alimentos.

2026-04-15 via Nuitee
couple gb
5
2026-04-14 via Nuitee
G
Gabor family_with_children hu
8
Excellent location, wonderful food.
Pros:

The food was unexpectedly good (breakfast and dinner alike - we had booked HB), the pool area was nice, the kids club welcoming and the location were all excellent. The sofa bed was also fine. Loved the water tap next to the pool bar.

Cons:

We were given a wheelchair accessible room, therefore the bathroom comfort in our case was somewhat limited in terms of storage surface. The design was also different from what we had expected based on the photos. Water supply could have been a bit more generous as tap water did not taste good and minibar bottled water was overpriced. Also, while drink supply was generous at breakfast, even tap water at dinner came at a charge. Pool water was a bit cold (I understand it is similar elsewhere on the island as well). Bed mattress was extremely soft - it usually is for my preference but here it was really over the top. Pillow sizes and softness were also not my favourites.

2026-04-14 via Nuitee
M
Márk family_with_children hu
9
2026-04-14 via Nuitee
I
ismael family_with_children es
9
2026-04-13 via Nuitee
V
Victor Alberto couple es
9
2026-04-13 via Nuitee
P
Powell-Richards solo_traveller gb
8
Lovely hotel - beautiful location and views.
Pros:

The pools the food the location!! All wonderful and super friendly staff. Loved it and highly recommend.

Cons:

The rooms weren't cleaned to the highest standard. Lots of dust balls behind the door to the room under the chairs and tables. Never replenished coffee each day- had to call reception to ask for it or go searching the corridor for the housekeeping trolley. But these are small gripes.

2026-04-13 via Nuitee
L
Leoper22 solo_traveller it
10
2026-04-13 via Nuitee
R
ROBERTO solo_traveller es
8
Pros:

Tutto tranne i punti elencati sotto.

Cons:

La SPA non è all'altezza del Resort. La camera potrebbe essere leggermente migliorata ritoccando alcuni particolari: luce nell armadio che si accende automaticamente quando lo sportello scorrevole viene aperto di fatto disturba l altra persona se ancora sta dormendo. Porta del bagno se lasciata aperta andava a sbattere contro il vetro doccia (senza danno però producendo rumore. Interruttore del bagno lo avrei posizionato internamente sempre per evitare di disturbare gli altri occupanti della stanza durante la notte.

2026-04-12 via Nuitee
C
Casper family_with_children nl
8
Very pleasant stay, 2 connecting rooms are perfect for our family of 4
Pros:

Beautiful pool, comfortable adjacent rooms, nice buffet restaurant

Cons:

Beach in front of the hotel is rocky, not good for swimming. There are 3 a la carte restaurants but they are only open half of the week. Would be much better to have all of them open all week. Only 1 restaurant option to have lunch, should be at least 2 or 3.

2026-04-12 via Nuitee
O
OSCAR JAVIER family_with_children es
9
2026-04-12 via Nuitee
S
S6951APsharonk Family England
6
Late checkout disappointment
Pros:

The overall stay was good, not 5*, but a decent hotel. Unfortunately our last day spoiled by very poor customer service.

2026-04-11 via Tripadvisor
R
Rolf couple se
8
Pros:

Stort urval. Bra kvalitet

Cons:

När man har en dresskod så förväntas det att den också tillämpas. Var lite si och så med det. Komplicerat att boka på a la carte restaurangerna

2026-04-10 via Nuitee
L
LEIRE couple es
10
2026-04-10 via Nuitee
J
Journey316867 Couples
2
We were robbed!!
Pros:

Please take care!! I receive a gift coupon for spa (for 2 hours) and massage (50 minutes) for 2 in Despacio Spa Center in Hotel H10 Playa Meloneras. We visited Spa as outside guests and were robbed during the service.
During our scheduled massage our personal belongings were secured in the provided changing room lockers. Upon returning to the dressing rooms at the conclusion of our treatments, we discovered that cash had been removed from our wallets. No other items were missing, which strongly suggests a targeted theft timed specifically to the duration of our service at the Despacio Spa Centre - we visited as outside guests, meaning we had all our belongings with us and the lockers were specifically assigned to us by the spa reception, they were not chosen by us at random; the theft occurred while we were both in separate, closed treatment/massage rooms for a 50-minute session - this provided a guaranteed window of time where someone could be certain the lockers would remain unattended; the fact that both of our wallets were accessed at the exact same time, in two separate dressing rooms, confirms that this was a targeted event which took place within the spa facility. We are 100% certain that this was the only period during the day when our wallets were not on our persons, so people – take care!!! We were deeply dissapointed that something like that can happen in such high-end hotel.

2026-04-09 via Tripadvisor
F
Familyadventures99 Family Scarborough, Scarborough District, North Yorkshire, England
8
Defo not 5 star, nice 4 star
Pros:

This is a lovely 4 star hotel, absolutely not 5 star. Broken tiles, chaos buffet, no access to al a carte if half board. No waiter service by pool, no glasses collected, broken tiles round pool, dedicatEaster nothing close for 20 min walk.

2026-04-09 via Tripadvisor