Bahia Principe Sunlight San Felipe

Hotels
Bahía Príncipe Hotels & Resorts
8 (378 reviews)
Avenida de Colón, 22 , Puerto de la Cruz , es

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Wonderful ocean views
Good value for money
Cons:
Need for refurbishment
Food quality issues
Cleanliness concerns

Categories

Cleanliness
7.14
The hotel needs refurbishment and cleanliness is a concern, as mentioned in several reviews.
Service
9.11
The service received consistent praise for being friendly and accommodating.
Location
9.15
Many reviews highlighted the superb location with ocean views.
Room Quality
7.6
Some complaints about the aging state of the rooms, though room service was generally good.
Amenities
8.13
Amenities were not specifically mentioned but generally rated as standard for the hotel tier.
Value for Money
8.09
Value perceived as good, especially with the high-quality service and location.
Food and Beverage
6.64
Food quality faced criticism, especially for lack of variety and freshness.
Overall Experience
8.11
Despite some issues, the overall experience was still rated favorably.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:31

Property Description

Luxurious Accommodations
The air-conditioned rooms at Bahia Principe San Felipe are not only spacious but also tastefully decorated, offering stunning views of El Teide Volcano or the Atlantic Ocean. With amenities like satellite TV and a private bathroom, your comfort is guaranteed.

Exquisite Dining Options
Indulge in a culinary journey at the buffet restaurant offering international cuisine or opt for a more intimate experience at the Italian and Mediterranean à la carte restaurants. Complete your day with a refreshing drink from the poolside bar, adding a touch of relaxation to your stay.

Premium Spa Facilities
Unwind and rejuvenate at the hotel's spa, equipped with an indoor pool, gym, sauna, and hot tub. Pamper yourself with a variety of massages and beauty treatments, leaving you feeling refreshed and revitalized.

Experience luxury and relaxation at Bahia Principe San Felipe - Book your stay now to create unforgettable memories.

Important information:

Please note that children are considered to be from 2 to 12 years old (both inclusive). Children under 2 years of age are considered by the hotel as babies. Baby cots can be provided for free.

Please note that the property has limited parking spaces. When requesting a parking space at reception guests must specify the registration number and a key will be provided for the private parking if spaces remain.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TFN

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 15 per day.

Location

Guest Reviews

8
Based on 378 reviews
Cleanliness: 7.14
Service: 9.11
Location: 9.15
Room Quality: 7.6
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 6.64
Overall Experience: 8.11
K
Kumaraswamy family_with_children gb
6
fair , mainly suits for elderly people
Pros:

We could not enjoy the pool - weather was not good raining during our stay. room fairly good . asked for a sea view but not given . Breakfast , no changes same breakfast during our - No choice for vegetarians

Cons:

Lunch & Dinner >>>>>> same food , NO choice for Vegetarians all all , mentioned as vegetarian food but Egg added

2026-03-12 via Nuitee
O
Oleksandr couple dk
5
Я забронировал на 5 дней проживание, но на следующий день съехал в другой так как хотелось отдохнуть по человечески. 100
Pros:

Расположение отеля возле океана, вид с балкона на горы, город красивый.

Cons:

Старая мебель, царапины на краске повсюду, стены уже рыжие хотя должны были быть белые, запах стариков и колени упирались в стену, когда сидишь на унитазе)

2026-03-11 via Nuitee
O
Olivier solo_traveller lu
9
Gut
Pros:

An der Rezeption, freundlich und im Restaurant war das Personal sehr freundlich. Es lohnte sich all inclusive gebucht zu haben. Grosses Buffet mit sehr viel Auswahl, Morgens/Mittags und Abends. Ich bekam eine Suite mit Ausblick aufs Meer und Teide.
Ruhige Lage, Einkaufszentrum um die Ecke und bis zum Plaza del Charco 15min zu Fuss.

Cons:

Wohnzimmer, Schlafzimmer und Badezimmer waren kalt, es gab keine Heizung.

2026-03-11 via Nuitee
O
Olivier solo_traveller lu
7
Gut
Pros:

Sehr freundliches Personal, All Inclusive, Mega grosse Terrasse mit Blick aufs Meer und zum Teide.

Cons:

Hotelzimmer könnte renoviert werden.

2026-03-08 via Nuitee
A
Anuratha family_with_children gb
10
2026-03-06 via Nuitee
R
Rainer solo_traveller de
8
2026-03-05 via Nuitee
A
adam couple pl
7
2026-03-02 via Nuitee
V
Veronika family_with_children at
7
Pros:

Sehr zentral und strandnah gelegen, schöne Garten- und Poolanlage

Cons:

*Zimmer mit Meerblick im 13. Stock hat zwar sehr schöne Aussicht auf die nahe, tosende Brandung und den Surferstrand - ist aber sehr laut! - Durchgehend mindestens 60 Dezibel am Balkon und bei offenem Fenster - 30 dB bei geschlossenem Fenster. Nur für absolute Fans!

* leider harte Kopfpölster

2026-03-01 via Nuitee
L
lengjai Couples
2
Hotel was ok, but food was the worst ever
Pros:

My partner and I stayed at Bahia Principe Sunlight San Felipe on an all-inclusive package.

The hotel itself looked decent, the room was clean, and staff were friendly. We knew the jacuzzi and heated pool cost extra, but were surprised it was €50 per hour for two people and that the spa wasn’t actually part of the hotel. Annoying, but manageable.

The real issue was the food. It was, without exaggeration, the worst restaurant experience I’ve ever had. I enjoy buffets and have very low standards when it comes to food — I rarely complain — but this was on another level. Choices were limited, and much of the food was simply inedible. Meat was undercooked or overcooked, either bland or excessively salty. Some dishes clearly seemed reheated multiple times: vegetables were mush, meat rock-hard, fish dry and tough. On several occasions I had to spit food out because it was impossible to chew.

We were offered one à la carte meal during our stay, which we hoped would be better. It was worse. The salmon was so hard I spat it out after one bite. We ended up going back to the buffet — which, unbelievably, was less bad by comparison.

After the first few meals, I survived mostly on chips — the only “safe” option. I’ve never eaten so little at a buffet; for the first time ever, meals felt like punishment rather than enjoyment. I dreaded every one but didn’t want to spend extra money after paying for all-inclusive.

There were also food safety concerns: missing or incorrect allergen labels and visible cross-contamination between gluten and non-gluten items.

Drinks were average at best — standard alcohol, cheap substitutes for branded soft drinks. Unfortunately, both my partner and I developed severe diarrhoea that lasted days after the trip, and I vomited once. I stopped drinking alcohol from day three.

Overall, this 4-star hotel was a major disappointment. While the facilities were average, the food completely ruined the experience. Our £1,000 all-inclusive holiday did not feel worth it, and it has genuinely put us off all-inclusive resorts in the future. I would strongly advise others to avoid.

2026-02-27 via Tripadvisor
L
Leif David family_with_children is
8
Pros:

Frábær sundlaugagarður. Góður matur. Góð þjónusta og gott starfsfólk. Góð staðsetning.

Cons:

Herbergin þurfa endurbætur sem fyrst. Hörð brakandi rúm. Ónýt húsgögn. Sjónvarp lítið og virkaði illa og stundum ekki.

2026-02-24 via Nuitee
L
lysiane family_with_children fr
9
Pros:

La localisation de l hôtel est parfaite pour profiter de la mer.

Cons:

Il manquait un peu de chauffage dans les chambres.

2026-02-23 via Nuitee
C
catherinemY8310LG Couples
6
Bahia principle sunlight san Philepe
Pros:

Hotel is very dated but very clean food not great not much variety but you usually find something
Bar staff were very attentive entertainment was really good went and had a massage Maria was on her own that day but she was excellent and the massage she gave me was lovely and relaxing so well done Maria
The hotel staff at reception really not good as asked them if they could get some one to clean the smoking area as there was a lot of dirty plates and tumblers left lying around which was still there two days later but all in all had a good holiday anyway

2026-02-19 via Tripadvisor
J
J2158BTbethb Family
10
Feb holiday 10/10.
Pros:

Amazing and fun entertainment loved the acrobatic show. Lovely and spacious room with comfy beds and great staff that efficiently clean the room. Heated pool with fabulous bar staff. Blue and Eri did an amazing job and made the holiday special. 10/10. Enjoyed the food as many options each night. Snack bar by the pool was also great.

2026-02-18 via Tripadvisor
A
Alan family_with_children hr
7
Pros:

Osoblje, hrana,lokacija

Cons:

Potrebna adaptacija soba, oprema soba

2026-02-14 via Nuitee
M
Marcus family_with_children gb
5
Pros:

Everything about the facilities and the waiting staff.

Cons:

Reception staff unhelpful, dismissive and couldn't wait to end conversations.

2026-02-13 via Nuitee
D
davesO9810PK Couples
10
Fantastic hotel
Pros:

We stayed here for four weeks from 6 January to 3 February.
Everything about our stay was great. The reception staff were all very friendly and efficient. They were the best reception staff that we have encountered anywhere. The food in the restaurant was excellent and there was a very good variety of choices. The restaurant staff were all extremely friendly and helpful. As we went all inclusive we were able to use the à la carte restaurants twice a week. These were both excellent and we particularly liked the Italian restaurant. The food was great and the staff were all very friendly and efficient. The pool bar was great and it was nice to be able to get drinks and snacks throughout the day. The San Miguel beer was a bonus both in the pool bar and the bar. The staff were all very friendly and helpful. Eri and Blue did a great job with the activities, although some of the equipment needs replacing. We didn’t use the bar much but on the few times that we did use it the drinks were served very promptly and the staff were always coming round. The evening entertainment was standard hotel stuff so we didn’t bother with it too much. The rooms were very spacious and the beds were extremely comfortable. They are pretty dated and the showers aren’t great, but not a big issue. It was nice to find all the English tv channels were available. The cleaners did a great job and everything was spotless. The TUI rep was very competent and helpful. Everything was great about our holiday and we have booked again.

2026-02-04 via Tripadvisor
L
Liane M couple ch
7
Puerto de la Cruz
Pros:

I Liked the great views of sea and Mount Teide. The suite was spacious and the bed was very comfortable. Staff very kind and helpful

Cons:

Very few amenities in the room. The food was not the best.

2026-01-31 via Nuitee
1
167AnneD Couples
8
Great customer service from hardworking staff.
Pros:

We stayed for a week at the end of January in junior suite on principe floor. The room was very clean, spacious and comfortable if slightly tired. The sea view was spectacular with giant rolling waves and surfers to watch. Definitely not for swimming but might be possible in summer. The pool area was very well kept and the pool temperature comfortable. Activities like pilates, yoga and aqua fit are available from 9am with games suitable for children afterwards. Evening entertainment was good, singers and musicians were very good and the Canarian folk night good fun.
The staff were faultlessly pleasant and keen to help, cleaners, reception, waiting staff, entertainment, bar staff, all were excellent.
The location was good for views, walks, shops and restaurants and a wee uphill walk takes you to the Botanic Gardens.
Although our room was a little tired we didn't find any fault with the public areas- all were fresh and clean with beautiful statement floral displays.
We found the standard of the food to be mixed, sometimes very good and at other times not so. Made to order breakfast omelette was excellent. The main problem we found with the food was it was sitting after cooking for too long so temperature and quality then poor. The food cooked by chefs in the restaurant, other than omlettes at breakfast, was cooked and left rather than cooked freshly to order. If cooked to order people might have had to wait for a few minutes but the temperature and quality would be better.
We ate 2 nights at the Italian and Mediterranean restaurants included in all inclusive package. Both nights food and service were excellent.
All in all we had a good stay and would return because of such a positive experience of the staff.

2026-01-30 via Tripadvisor
J
juliawS5458QR Solo travel Wakefield, West Yorkshire, England
10
A wonderful stay
Pros:

A lovely holiday and so sad when it was over. I had a fantastic room and my balcony overlooked the wonderful pool and gardens and of course, Mt Teide. A sight to see every morning. The hotel served a good selection of food and the facilities were excellent. The staff was helpful and friendly. I would stay at the San Felipe again and I wish it was sooner rather than later.

2026-01-30 via Tripadvisor
J
Josef couple at
5
Fenster zum WC geklebt?. Die Decke im Bar Bereich schaut auch nich gut aus
Cons:

Keine Heizung!

2026-01-28 via Nuitee