H10 Las Palmeras

Hotels
H10 Hotels
8.2 (2429 reviews)
Avenida Rafael Puig, 28 , Playa de las Americas , es

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great staff service
Good location
Excellent amenities
Cons:
Cleanliness issues
Food quality not satisfactory
Room quality decline

Categories

Cleanliness
7.34
Issues reported with room smell and cleanliness during the stay.
Service
9.31
Staff was generally reported as helpful and friendly, with standout service noted by some guests.
Location
8.85
The location is described as superb and optimal for travelers.
Room Quality
7.8
Rooms noted as tired; specific issues mentioned regarding storage and cleanliness.
Amenities
8.33
Well-equipped with pools and gym facilities.
Value for Money
7.79
Dissatisfaction with food quality leads to lower perceived value for money.
Food and Beverage
7.34
Guests expressed disappointment in the food quality.
Overall Experience
8.81
Guests had mixed experiences but appreciated overall services.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:02

Property Description

Prime Location and Stunning Views
Situated on the Playa de las Américas oceanfront promenade, H10 Las Palmeras Hotel offers direct access to the beach and breathtaking views.

Luxurious Accommodation and Dining
Indulge in spacious rooms with balconies, air conditioning, and satellite TV. Enjoy culinary delights at 4 restaurants serving a variety of cuisines, from Italian dishes to beachside BBQ.

Abundance of Leisure Activities
With 3 outdoor pools, tennis courts, daily entertainment, and proximity to the beach and town center, Las Palmeras Hotel Tenerife ensures a fun-filled stay for all guests.

Book now for an unforgettable experience at H10 Las Palmeras Hotel!

Important information:

Please note that the total outstanding amount must be paid upon arrival.

For nonrefundable rates, the hotel reserves the right to request, at check-in, both the credit card used to pay in advance and the cardholder’s ID.

Please note that when booking a rate where payment is due before arrival, the property will send detailed payment instructions and a link to a secure payment platform.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TFS

Location

Guest Reviews

8.2
Based on 2429 reviews
Cleanliness: 7.34
Service: 9.31
Location: 8.85
Room Quality: 7.8
Amenities: 8.33
Value for Money: 7.79
Food and Beverage: 7.34
Overall Experience: 8.81
R
Rogério solo_traveller pt
10
Pros:

A localização é muito privilegiada no aspecto em que não há muito ruído das discotecas.
A qualidade das bebidas é muito boa, o skybar é espetacular.

Cons:

Poucas cadeiras à sombra. Zona de fumadores muito pequena e longe de todos os espaços.
O bar exterior fecha muito cedo em relação ao bar interior, quando é altura de verão é muito mais prazeroso usufruir do bar exterior.

2026-09-05 via Nuitee
M
Michel family_with_children fr
7
Hotel, structure et personnel très bien, mais ne correspond plus vraiment à mes attentes.
Pros:

Cela fait depuis longtemps que j'ai découvert la chaîne H10 et le las palmeras. C'est une chaîne hôtelière de qualité.

Cons:

Pour ce qui est du las palmeras j'ai trouvé que la prestation à baissé en gamme, il y avait cette fois ci moins de choix au restaurant. Ce qui m´à le plus déplu en tant que client privilège c'est le petit déjeuner en intérieur. Cela était tellement merveilleux en 2025 quand celui-ci était servi en extérieur au niveau de votre bar. Je viens de France en vacances dans le sud, ce n'est pas pour manger en intérieur, mais pour profiter de la vie en extérieur. Je n´ai donc malheureusement plus trouvé un grand intérêt à la formule privilège.

2026-09-05 via Nuitee
A
Adrijan couple hr
9
2026-09-01 via Nuitee
T
Tomas family_with_children cz
9
2026-08-31 via Nuitee
V
Vilborg solo_traveller is
8
Clean, calm and overall nice
Pros:

It was peaceful and safe, slept very well. Nice pool with plenty of sunbeds. Really nice breakfast selection. Very nice house cleaning and the staff at the front desk should get a medal for how kind and polite at all times they are. Cleaning in rooms very good and the bed was comfortable.

Cons:

The price on drinks almost half more expensive compared to coral hotels I am used to. Like 14 euros for rum and coke compared to 8,5 euros. The furniture in the room was very old and would make such a difference to a small room to upgrade because the bed and bathroom was really nice.

2026-08-31 via Nuitee
D
Delioma solo_traveller es
7
Pros:

Ubicación, Buffet

Cons:

En la descripción se indicaba que había piscina only adults pero no tenía. El espacio de piscina muy pequeño para un hotel con tantas habitaciones. Falta de opción de cama doble.

2026-08-30 via Nuitee
A
abdellah couple ma
8
2026-08-30 via Nuitee
G
Giordano solo_traveller it
10
2026-08-29 via Nuitee
B
Berisha couple ch
10
2026-08-29 via Nuitee
L
Luigi couple it
10
2026-08-28 via Nuitee
C
Chelikhate extended_group ma
10
2026-08-27 via Nuitee
K
Karen Perki solo_traveller gb
9
Pros:

Food was great. The drinks were great, many branded names. Entertainment activities during the day were probably the best I have seen. The sky bar was a great way to start the evening, amazing sunsets.

Cons:

Only 1 designated smoking area on site. The evening entertainment was a little short considering the bar was open for a fair amount of time afterwards.

2026-08-27 via Nuitee
M
Magdalena family_with_children pl
8
Pros:

.

Cons:

.

2026-08-27 via Nuitee
S
Shaghayegh solo_traveller nl
4
Airco is very weak. Room so Hot
Pros:

Food. location .clean

Cons:

Very Disappointing Experience – Not Worth the Money

Unfortunately, I was very disappointed with this hotel and would never stay here again.

The rooms were extremely hot because the hotel’s central air conditioning was not sufficient. We even paid extra for one of the best rooms, but had to use a very noisy portable AC. Its hot-air pipe made us keep the balcony door open, making the balcony practically unusable.

The hotel was also extremely crowded, and the bar service was unprofessional. Only one or two staff members seemed to know how to properly prepare cocktails. When we complained, some staff responded rudely and angrily, often speaking to us in Spanish because their English was limited.

For the price we paid, I expected much better. I strongly recommend looking for another hotel that offers better value for money.

2026-08-27 via Nuitee
B
Beatriz solo_traveller es
8
Pros:

La atención inmejorable, sobre todo por parte de Galindo y Gabriel en el comedor. Mi hija es celiaca y han estado muy pendientes y atentos con ella.

Cons:

Que no estubiesen mas atentos en la piscina, ya que no se podia reservar tumbona y la gente lo hacía y nadie decía nada.

2026-08-26 via Nuitee
A
ACHRAF family_with_children ma
9
2026-08-24 via Nuitee
E
Edward solo_traveller gb
10
Pros:

Its right in the middle of everything, the pool is amazing and the view of the whole beach front is incredible

2026-08-24 via Nuitee
A
Abdelhamid couple ma
10
2026-08-23 via Nuitee
F
François.T family_with_children fr
7
2026-08-23 via Nuitee
S
Susana solo_traveller pt
8
2026-08-21 via Nuitee