Super 8 by Wyndham Prestonsburg

Hotels
Super 8
6.4 (144 reviews)
80 Shoppers Path, Prestonsburg, Kentucky, 41653 , Prestonsburg , US

Pets allowed

Facilities

Free breakfast
Guest education on local ecosystems and culture
Free WiFi
24-hour front desk
Designated smoking area
Wheelchair accessible
Free breakfast
Free newspapers in lobby
Internet access in public areas - high speed
Wheelchair accessible parking
See all facilities

Review Highlights

Pros:
Helpful staff
Convenient location
Cons:
Unsanitary conditions
Ongoing construction

Categories

Cleanliness
3.86
Multiple reviews mention unsanitary conditions, including dirt, pests, and poor maintenance.
Service
9.33
Some staff, particularly Buford, were noted for their helpfulness and care despite challenges.
Location
7.87
The hotel's location is practical but affected by ongoing renovations.
Room Quality
4.82
Rooms were described as messy and poorly maintained, with issues such as stains and a foul odor.
Amenities
5.85
Standard amenities were lacking, such as a functional ice machine.
Value for Money
6.81
Guests felt the current state of the hotel did not justify the price considering the renovations.
Food and Beverage
6.86
Limited mention of food options; issues seemed more focused on basic services.
Overall Experience
5.83
General dissatisfaction due to renovations and cleanliness issues affected the overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 14:58

Property Description

Discover a perfect blend of comfort and convenience at Super 8 by Wyndham Prestonsburg, nestled close to thrilling attractions and natural beauty.

Comfortable Accommodations
Relax in one of our 80 spacious guestrooms, featuring refrigerators, microwaves, and complimentary Wi-Fi to keep you connected. Enjoy your favorite shows with cable programming while the coffee makers help you start your day right.

Convenient Amenities
Our hotel offers complimentary daily breakfast from 6:00 AM to 9:30 AM, ensuring you fuel up for your adventures. With a 24-hour front desk, business center, and free self-parking, we cater to both leisure and business travelers.

Prime Location
Situated near popular sites such as Archer Park and the Mountain Arts Center, our hotel is the ideal gateway to explore the rich culture and breathtaking landscapes of Prestonsburg.

Don't miss out on an unforgettable stay—book your room at Super 8 by Wyndham Prestonsburg today!

Important information:

  • Up to 4 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HTS

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

6.4
Based on 144 reviews
Cleanliness: 3.86
Service: 9.33
Location: 7.87
Room Quality: 4.82
Amenities: 5.85
Value for Money: 6.81
Food and Beverage: 6.86
Overall Experience: 5.83
V
vaun solo_traveller us
1
Cons:

Was under renovation ceiling falling in bathroom air conditioner mot work light switch shock water sto running
Could not flush toilet
They said out room not tried to move no room available
Why did you book us their contractors sawing hammer above didn't stay night May 2third management said
No refunds they didn't handle booking also no breakfast
The manager said your agency was aware of the construction

2026-05-26 via Nuitee
I
Ingrid couple us
10
2026-05-21 via Nuitee
C
CHARLES solo_traveller us
1
Pros:

Staff was great

Cons:

Construction mess trip hazards cardboard boxes everywhere VERY unprofessional and not sure if OSHA would have approved

2026-05-06 via Nuitee
K
Kris couple us
1
I did not stay due to there was no furniture in the room. The room smelt bathroom was nasty.
Pros:

Nothing

Cons:

It was filthy

2026-05-05 via Nuitee
J
Jodi solo_traveller us
4
Wait til remodel is complete.
Pros:

Beds were comfortable and the room looked nice.

Cons:

What was advertised on site as far as the amenties is not what we got. When we got to the hotel we were told there was no cable for the TV. We had no place else to go so we purchased a Roku so we could watch TV. They over booked so they had to throw a room together real fast. There was no phone, shower curtain, blinds, blankets, coffee maker or clock. It also advertised breakfast and showed many items all there was cereal and donuts. The makeshift blinds would fall off in the middle of the night and the door did not latch. Woke up Sun am and the door was wide open. We paid 4star money for a not even 2 star room.

2026-05-04 via Nuitee
M
mary family_with_children us
1
Pros:

Didn't stay they said no vacancy

Cons:

No vacancy

2026-04-29 via Nuitee
A
Anitra solo_traveller us
10
2026-04-18 via Nuitee
B
bradley family_with_children us
1
Cons:

When I booked my room on booking.com, I booked a room for adults, and 2 queen size beds. The room ended up being only 1 bed, for 3 adults! When we tried talking to the motel manager on duty, they said that is the room booking.com reserved for us. The motel manager also , when asked if they had any rooms with 2 beds answered no. ( the motel we booked through booking.com was also under renovations no carpet in the hallway and drywall dust on hallway. I understand thats part of remodeling, however i have asthma and excessive dust triggers asthma attacks. ) So we had to go find another hotel to get enough beds for us to be able to all sleep .

2026-04-14 via Nuitee
C
Collins family_with_children us
10
2026-04-05 via Nuitee
M
Marie family_with_children us
8
2026-03-28 via Nuitee
K
Kelcey couple us
1
We did not stay unsafe and nasty
Pros:

We did not stay because it was unsafe and was still charged for the room.

Cons:

This place was so nasty and unsafe and we were still charged for a room we didn’t stay in. The staff was in there pajamas and it was so nasty.

2026-03-17 via Nuitee
J
Julie family_with_children us
1
DO NOT STAY HERE
Pros:

Absolutely nothing

Cons:

Everything about that place was terrible

2026-03-04 via Nuitee
A
Anitra family_with_children us
10
2026-02-23 via Nuitee
J
Justin couple us
1
Nasty
Pros:

Honestly nothing if I was going to stay the night I would have asked for a refund and left instantly but I was only there for a shower because my water is out and even then it was the worse shower I’ve ever had because I about threw up on how nasty and stinky the room was

Cons:

It was covered in snow and ice could barely get into the parking lot. On top of that there are renovations that weren’t discussed on the reservation going on in the whole building, shutting down half and there other half is covered in cardboard and looks like it’s being painted by toddlers. The room was nasty, with dirty wrappers in the floor and smelled really bad like dog. Not worth almost $80

2026-01-29 via Nuitee
J
jaylee couple us
7
2026-01-20 via Nuitee
A
Anitra family_with_children us
10
Pros:

The staff is always pleasant and helpful 😊

Cons:

All the construction and not so cleaness.

2026-01-20 via Nuitee
T
Tammy couple us
10
2026-01-19 via Nuitee
C
Crystal family_with_children us
4
Pros:

It was quite!!

Cons:

They didn’t say anything about being under construction,it had a bad smell in the whole hotel, the carpet could have used a cleaning it felt like it was 100 years old

2026-01-19 via Nuitee
M
Margaret couple us
1
A nightmare
Pros:

There was no warning the hotel was under construction when we booked the room. Sheet rock dust was everywhere. My husband has bad lungs and his health suffered. The TV had no working channels, the bathroom was awful and dirt and dust was all in the room. The creaal breakfast was covered in sheet rock dust. The noise keep us awake all night. Overall the worst stay ever.

Cons:

The entire experience

2026-01-19 via Nuitee
C
Crandall couple us
5
Pros:

I had requested a handicap room but that was not what I got disappointed 😞 I had to figure out a way to get into the bathroom

Cons:

No handicap room when it was clearly needed

2026-01-19 via Nuitee