Wilderness Inn

Hotels
InnRoad
8.2 (50 reviews)
301 W North Street, Enterprise, Oregon, 97828 , Enterprise , US

Pets allowed

Facilities

Free WiFi
Terrace
Garden
Sauna
Free self parking

Review Highlights

Pros:
Friendly helpful staff
Great location
Adequate breakfast
Newly renovated rooms
Clean bathrooms
Cons:
Outdated amenities
Noise issues
Not thoroughly cleaned
Poor acoustic separation
Maintenance issues

Categories

Cleanliness
6.5
Guests appreciated clean bathrooms but some had concerns about rooms not being thoroughly cleaned between guests.
Service
7.5
While the staff was commonly described as friendly and helpful, there were isolated incidents of poor customer service.
Location
8.5
The location was regularly praised for its convenience and proximity to downtown and various attractions.
Room Quality
6.5
Feedback on room quality varied, with positive remarks about the views and suite space but negative comments regarding maintenance issues and outdated amenities.
Amenities
6
The hotel provides a number of amenities like a jacuzzi and breakfast, but some guests were dissatisfied with the quality and maintenance of these features.
Value for Money
7
Opinions on value for money were mixed; some guests felt it was reasonable, while others found the hotel lacking for the price.
Food and Beverage
7
Breakfast options received mixed reviews with some enjoying the selection and others considering improvements.
Overall Experience
7.8
Guests generally had a positive overall experience, despite some negative points regarding specific aspects of their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-30 21:12

Property Description

Relaxation and Recreation
Enjoy the sauna and take in the view from the terrace and garden at Wilderness Inn.

Convenient Amenities
Benefit from free onsite self-parking and make yourself at home in the air-conditioned rooms with microwaves.

Nearby Attractions
Explore various local attractions such as Enterprise Public Library and Wallowa Memorial Hospital within walking distance.

Book your stay at Wilderness Inn in Enterprise for a memorable and convenient experience.

Important information:

Take advantage of recreation opportunities such as a sauna or take in the view from a terrace and a garden.

Check-in and check-out hours:
Check-out: 12:00 AM

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Guests are provided with free hand sanitizer

  • General

    Bed sheets and towels are washed at a temperature of at least 60°C/140°F

  • General

    Staff wears personal protective equipment

See all policies

Location

Guest Reviews

8.2
Based on 50 reviews
Cleanliness: 6.5
Service: 7.5
Location: 8.5
Room Quality: 6.5
Amenities: 6
Value for Money: 7
Food and Beverage: 7
Overall Experience: 7.8
E
Erin friends
8
Pros:

Comfortable room in a sleepy little mountain town.

2022-08-17 via Nuitee
C
christine family
8
Pros:

they were kind and considerate

2022-07-03 via Nuitee
K
Ken
10
Pros:

The rooms were large and nicely appointed. They had streaming television services. I was pleasantly surprised by what a nice stay it was. Will happily stay there again.

2022-06-26 via Nuitee
I
Ileana
8
Pros:

Spacious room next to a good Mexican restaurant.

2022-06-13 via Nuitee
K
Kelly
8
Room was good, bed was good
Pros:

It rained every day, and snowed one day. There are very few electric plug ins. No place to charge the cell phones or plug in the laptops.

2022-06-01 via Nuitee
E
Elaine
10
Pros:

Was very enjoyable

2022-02-07 via Nuitee
D
Darcinae family_with_children
6
Pros:

Checked in late and my keys were ready for me when I got there. The TV did not work and that was not mentioned on the website and I had children with me. Unpleasant children with nothing to do. I should of asked to be compt on my room because that's the only place I ever stay when I come to Enterprise.

2021-12-07 via Nuitee
R
RICHARD friends
10
Pros:

Rooms were spaceish and clean, easy checkin

2021-10-07 via Nuitee
L
laura
8
Pros:

The room was spacious and clean. Loved having the little table and chairs. Vanities area was a plus. Room heater was efficient, shower pressure was good. “Breakfast” was a bit light but it was something. Had some issues with my key on the second day but they sent someone over from a neighboring hotel and fixed the problem quickly. All in all a good stay, I’d come back.

2021-10-03 via Nuitee
S
Schaeffer pet
4
Pros:

The concierge was late for check-in. There was a crowd of 12 people waiting around at 3pm--- we waited for about twenty minutes.

There was no cork-screw in the largest suite. I asked the desk if they had one. They told me they didn't, told me they would look around, then hung up on me. They never called back.

The staff was rude and this place looks run down. Can't believe they charge these prices.

2021-09-20 via Nuitee
M
Marianne
4
Not Good
Pros:

Property is rather run down. Carpet in room was disgusting and in dire need of replacement. Room was large and sheets were clean. Hotel surroundings are a sketchy parking lot and does not look like the pictures.

2021-09-12 via Nuitee
D
Deborah
8
All we needed for a 3-night stay
Pros:

Well situated place to enjoy the magnificent Wallowa Mtns and lovely lake. Comfortable, spacious room with view of the courtyard. A/C worked great. Accommodating management. Would stay here again.

2021-09-11 via Nuitee
F
frank l
8
Pros:

The staff treated their guest with great respect. The negative is something the hotel management really cannot fix and that is the trains carrying everything from lumber to cotton products. They're really noisy.

2021-09-07 via Nuitee
J
Jorge Murga family
8
Pros:

Old property but clean sleeping area and bathroom. Great people.

2021-09-07 via Nuitee
R
Robert family
8
Pros:

Friendly staff. Room was clean. Could an update on their toilets should go to a high-rise unit. Outside ramp should be replaced

2021-09-03 via Nuitee
E
Elaine L
10
Pros:

I like the room size and cleanliness in and around.

2021-09-02 via Nuitee
V
Verified traveler
4
Overbooked
Pros:

The hotel was overbooked and no attempt was made to reach us to inform us of that fact. Hotels.com was unreachable to help with the situation. We did finally end up with a room.

2021-08-31 via Nuitee
S
Sandy family
8
Pros:

The courtyard was a nice out door space.
I felt like the efforts of sanitation were done well with lots of written instructions.
The facility is old so it might be unfair, but plug ins we’re scarce.

2021-08-30 via Nuitee
S
Sharon partner
8
Pros:

The building is dated but the are working on it. the room was a pleasant surprise compared to the outside of the building. The room was clean, furnished well, and the bed was comfortable. For being right on the main highway it was very quiet. We were on the second floor and were able to open the window and the door to create cross ventilation.

2021-08-28 via Nuitee
L
Lucille E family
10
Pros:

The large rooms were clean and comfortable.

2021-08-25 via Nuitee