Holiday Inn London West by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.8 (3941 reviews)
4 Portal Way, Gypsy Corner/ A40 , London , gb

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast variety
Cons:
Small rooms
Limited nearby dining options

Categories

Cleanliness
8.26
A few reviews noted cleanliness issues in the bathrooms, impacting the perceived cleanliness score.
Service
9.23
Many reviews highlighted the friendliness and helpfulness of the staff, especially mentioning individuals by name.
Location
9.27
The location was praised for its convenience and safety, being close to public transport.
Room Quality
8.22
Some reviews noted that rooms were a bit small and in need of some renovation, which affected the score.
Amenities
8.75
Good amenities such as breakfast variety, though some mentioned a lack of restaurants nearby.
Value for Money
8.71
Fair value given the comfortable stay and included offerings, although some rooms were reported as small.
Food and Beverage
9.26
Breakfast received several compliments for variety and quality, contributing positively to overall satisfaction.
Overall Experience
8.73
Most reviews indicated a comfortable and enjoyable stay, with minor issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:02

Property Description

Stylish Rooms and Convenient Location
Holiday Inn London West, located just over 3 miles from Wembley Stadium, offers stylish rooms with air conditioning and free WiFi. The hotel's convenient location between Heathrow Airport and central London makes it an ideal choice for travelers.

Dining Options and Fitness Facilities
Guests can enjoy dining at any hour at The Kitchen Restaurant, or opt for a quick bite at the To Go Café. The hotel also features a mini-gym for guests looking to stay active during their stay.

Easy Access to London Attractions
With North Acton Underground Station just 15 minutes away, guests have easy access to London's shopping, business, and entertainment districts. Additionally, London Heathrow International Airport is only a 20-minute drive from the hotel.

Experience comfort and convenience at Holiday Inn London West - book your stay now!

Important information:

Should you choose to pay cash or with a different credit/debit card than was used for booking, the pre-authorization may remain against your account up to 7-9 days depending on your card issuer.

Pets are not allowed but guide dogs are accepted. Charges may be applicable.

On site car parking is limited to 70 spaces. Please arrive early to avoid disappointment as we do not take pre-booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs GBP 18 per day.

Location

Property Accessibility

Total Disability Score: 73.86
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 159
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 9
  • Room Max Guests Number: 2
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.8
Based on 3941 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 9.26
Overall Experience: 8.73
1
15mikeyu • Friends getaway
10
Outstanding stay 🫰
Pros:

Very clean very polite very nice prerna was a great help at brecfast

2026-06-13 • via Tripadvisor
T
Thorsten • solo_traveller • de
8
2026-06-13 • via Nuitee
D
Davis • couple • ie
8
All grand. I will come again
Pros:

It was lovely. Very convenient for my trip

Cons:

Food could have been a bit warmer
Don’t expect starters to be served with mains

2026-06-13 • via Nuitee
L
Lindsay • couple • gb
10
Comfortable, clean room also gave us an upgrade, very polite and friendly staff
Pros:

Very modern, clean , room was lovely

Cons:

Nothing

2026-06-13 • via Nuitee
C
Carole • couple • gb
7
Present and convenient
Pros:

Location

Cons:

Floors in the room

2026-06-12 • via Nuitee
T
Tugce • extended_group • mt
10
2026-06-12 • via Nuitee
E
Emilia • family_with_children • pl
9
it was a wonderful stay
Pros:

delicious breakfasts, very nice and helpful service, very close to the tube line

Cons:

the toilet brush was missing, that's the only thing you had

2026-06-12 • via Nuitee
S
Sylvie • solo_traveller • be
10
Pros:

Zeer fijn verblijf gehad met op korte wandelafstand de metro richting stad!

2026-06-12 • via Nuitee
S
Shohei • solo_traveller • jp
7
2026-06-11 • via Nuitee
R
Ronan • couple • ie
8
2026-06-10 • via Nuitee
D
Daniel • solo_traveller • gb
8
Pros:

Ideal location, clean and all staff were friendly.

2026-06-10 • via Nuitee
D
DOC R • solo_traveller • nl
8
Pros:

Sportzaal

Cons:

'S ochtends vroeg geen koffie te krijgen, het lijkt erop dat je niet kan kiezen voor geen ontbijt en wel koffie, geen behulpzaamheid aan de balie hierover

2026-06-10 • via Nuitee
S
SHALLO2 • Business
10
Good hotel outside Central London
Pros:

Great service and good service from Hubert to sort out our training logistics and great service from Manal at breakfast. It’s the human and personal touch that makes the experience a pleasure.

2026-06-09 • via Tripadvisor
T
Timo • solo_traveller • de
8
Schöner Familienurlaub in England 💂
Pros:

Das Zimmer war immer sauber, das Personal sehr sehr freundlich und das Frühstück war auch ausreichend und typisch Englisch.
Was uns am besten gefallen hat war die Nähe zur Underground (gemütlich in 5 Minuten zu erreichen 😃).
Wir kommen definitiv wieder und freuen uns jetzt schon drauf 😁

Cons:

Es gab für uns nichts negatives zu beanstanden

2026-06-09 • via Nuitee
S
Salem • extended_group • sa
5
2026-06-09 • via Nuitee
G
Gemma • solo_traveller • gb
10
Pros:

Staff amazing, very clean we could smell the cleaning products as walked in and food was delicious. Shower was so powerful

Cons:

That we had to come home

2026-06-08 • via Nuitee
L
Leena Puukko • solo_traveller • fi
9
Pros:

Siisti. Hyvät sängyt. Henkilökunta ystävällinen ja avulias.

Cons:

Aamupala ok, kasviksia olisin toivonut enemmän.

2026-06-08 • via Nuitee
K
Krisztina • family_with_children • hu
9
Pros:

Kényelmes ágyak, jó reggeli. Személyzet lehetne egy kicsit mosolygósabb! Összességében ajánlanám és lehet, hogy vissza is térünk.

Cons:

Nagyon hangos, ha a folyosón elmegy valaki, ajtók, padló recseg.

2026-06-08 • via Nuitee
I
Ian • solo_traveller • gb
8
Ok
Pros:

Nice clean and modern

Cons:

Bar service was poor but polite

2026-06-08 • via Nuitee
E
Eunice • couple • gb
9
2026-06-08 • via Nuitee