Glenstone Lodge

Hotels
8.3 (1783 reviews)
504 Historic Nature Trail , Gatlinburg , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
BBQ facilities
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food
Cons:
Dirty rooms
Noisy environment
Outdated facilities

Categories

Cleanliness
6.3
There were multiple complaints regarding dirty rooms and uncleaned sheets.
Service
8.8
Most reviews highlighted the friendly and helpful staff, though there were a few negative experiences.
Location
8.8
The location is often praised for being close to attractions and convenient.
Room Quality
7.8
Some rooms are described as outdated, though there are mentions of good mattresses.
Amenities
8.3
Positive feedback on the pool and lobby amenities, despite some maintenance issues.
Value for Money
8.3
Considered good value by several guests, balancing the quality and price.
Food and Beverage
9.3
The restaurant received very high praise and complimentary hot chocolate was appreciated.
Overall Experience
8.8
Overall a good experience, though it has some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:58

Property Description

Barbecue facilities and Indoor Pool
Glenstone Lodge in Gatlinburg offers guests the perfect blend of relaxation and fun with its barbecue facilities for outdoor gatherings and an inviting indoor pool for a refreshing dip.

Comfortable Accommodations
Experience comfort at its best in the air-conditioned rooms of Glenstone Lodge, each equipped with free WiFi, a flat-screen TV, and a private bathroom. Some units even feature a balcony for a picturesque view.

Convenient Amenities and Activities
From a 24-hour front desk to a sun terrace, Glenstone Lodge ensures convenience at every turn. Guests can also indulge in hiking, skiing, and other exciting activities in the beautiful surroundings of Gatlinburg.

Book your stay at Glenstone Lodge now for an unforgettable getaway filled with relaxation and adventure!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please be advised that cash payments are not accepted at this property.

Remainder of balance will be due upon check-in.

When booking 4 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.3
Based on 1783 reviews
Cleanliness: 6.3
Service: 8.8
Location: 8.8
Room Quality: 7.8
Amenities: 8.3
Value for Money: 8.3
Food and Beverage: 9.3
Overall Experience: 8.8
H
Haley • family_with_children • us
8
Pros:

The pool area and the restaurant

Cons:

That children weren't allowed to be in the hot tub

2026-03-26 • via Nuitee
K
Kamlesh • family_with_children • us
1
Pros:

Room it’s bed

2026-03-26 • via Nuitee
G
Gina • family_with_children • us
1
Did not stay. Checked in and immediately checked out after seeing rooms.
Pros:

Location

Cons:

Needs to be renovated and more secured.

2026-03-26 • via Nuitee
M
Marcie • family_with_children • us
10
Pros:

Rooms were clean and comfortable. Kids loved the indoor pool.

2026-03-25 • via Nuitee
M
Martin • solo_traveller • us
10
2026-03-24 • via Nuitee
M
Myron • family_with_children • us
10
2026-03-24 • via Nuitee
T
Toni • extended_group • de
9
2026-03-23 • via Nuitee
T
Toni • family_with_children • de
9
2026-03-23 • via Nuitee
Z
Zachary • family_with_children • us
10
2026-03-23 • via Nuitee
C
Cody • family_with_children • us
6
Pros:

Had a large, unique, 2 story indoor pool with a waterfall that the kids loved. Lobby was updated and very clean. Rooms are a little dated but clean. Staff was very friendly and helpful!

Cons:

DO NOT get a room on the interior with a view of the pool. Thought it would be a cool idea but the waterfal is extremely loud and the noise from other kids enjoying the pool made it very hard to get my kids to fall asleep at a reasonable time. Also, had a heavy chlorine smell in the room from being right next to pool. Rooms need some upkeep, had some damaged furniture, and rusted bathroom fixtures. It appears to be a fairly old motel that has been renovated at some point. Not quite what I was expecting based on the photos....but decent for the price.

2026-03-21 • via Nuitee
L
Lonnie • family_with_children • us
7
Pros:

Location, staff, and cleanliness

Cons:

Pool was ice cold and they said no one reported it but someone should be monitoring.

2026-03-21 • via Nuitee
E
Exposito • extended_group • us
10
2026-03-20 • via Nuitee
D
Dorianna • couple • us
10
2026-03-20 • via Nuitee
A
Anita • couple • us
6
2026-03-19 • via Nuitee
D
Devinee • family_with_children • us
10
2026-03-18 • via Nuitee
M
Maranda • couple • us
8
2026-03-16 • via Nuitee
N
Nyiesha • couple • us
10
2026-03-16 • via Nuitee
J
Johnnie • couple • us
10
2026-03-16 • via Nuitee
S
Sarah • family_with_children • us
10
Pros:

Staff was great, place was clean and convenient.

Cons:

Na

2026-03-16 • via Nuitee
J
johnny • extended_group • us
10
Best hotel in Gatlinburg for the money!!
Pros:

I stay and then Glen Stone every time I am in Gatlinburg. There is a trolly at this location which makes it easy to get back and forth from town. The pools are amazing. The pool up top goes to 9ft which makes for a great swimming pool. The rooms are always clean and the beds and pillows are top notch. Over the years, it has gone through renovations so don’t let the age of the hotel fool you. It will always be my hotel of choice on every visit.

2026-03-16 • via Nuitee