Glenstone Lodge

Hotels
8.3 (1846 reviews)
504 Historic Nature Trail , Gatlinburg , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
BBQ facilities
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food
Cons:
Dirty rooms
Noisy environment
Outdated facilities

Categories

Cleanliness
6.3
There were multiple complaints regarding dirty rooms and uncleaned sheets.
Service
8.8
Most reviews highlighted the friendly and helpful staff, though there were a few negative experiences.
Location
8.8
The location is often praised for being close to attractions and convenient.
Room Quality
7.8
Some rooms are described as outdated, though there are mentions of good mattresses.
Amenities
8.3
Positive feedback on the pool and lobby amenities, despite some maintenance issues.
Value for Money
8.3
Considered good value by several guests, balancing the quality and price.
Food and Beverage
9.3
The restaurant received very high praise and complimentary hot chocolate was appreciated.
Overall Experience
8.8
Overall a good experience, though it has some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:58

Property Description

Barbecue facilities and Indoor Pool
Glenstone Lodge in Gatlinburg offers guests the perfect blend of relaxation and fun with its barbecue facilities for outdoor gatherings and an inviting indoor pool for a refreshing dip.

Comfortable Accommodations
Experience comfort at its best in the air-conditioned rooms of Glenstone Lodge, each equipped with free WiFi, a flat-screen TV, and a private bathroom. Some units even feature a balcony for a picturesque view.

Convenient Amenities and Activities
From a 24-hour front desk to a sun terrace, Glenstone Lodge ensures convenience at every turn. Guests can also indulge in hiking, skiing, and other exciting activities in the beautiful surroundings of Gatlinburg.

Book your stay at Glenstone Lodge now for an unforgettable getaway filled with relaxation and adventure!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please be advised that cash payments are not accepted at this property.

Remainder of balance will be due upon check-in.

When booking 4 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.3
Based on 1846 reviews
Cleanliness: 6.3
Service: 8.8
Location: 8.8
Room Quality: 7.8
Amenities: 8.3
Value for Money: 8.3
Food and Beverage: 9.3
Overall Experience: 8.8
D
Devony • family_with_children • us
6
2026-04-18 • via Nuitee
T
Trista • solo_traveller • us
9
2026-04-18 • via Nuitee
S
sandra • family_with_children • us
10
2026-04-17 • via Nuitee
• couple • us
7
2026-04-16 • via Nuitee
C
Candice • extended_group • us
8
Would stay again
Pros:

It was a good location. Off the strip so it wasn’t noisy but close enough to walk to everything. They have adults only swim from 10p-11p, which was nice. The beds were pretty comfortable and the balcony was nice. Staff member John at the desk was very helpful and friendly. It is close to the Log Cabin so we went there for breakfast.

2026-04-15 • via Nuitee
R
Runk • solo_traveller • us
8
2026-04-15 • via Nuitee
M
Marco • solo_traveller • us
5
Pros:

Location

Cons:

It was dirty and the room was smelly

2026-04-15 • via Nuitee
A
Austin • family_with_children • us
10
2026-04-14 • via Nuitee
R
Robin • solo_traveller • us
8
Pros:

Just about everything

Cons:

The chlorine smell in the room the whole time

2026-04-14 • via Nuitee
S
Sherrene • family_with_children • us
10
I highly recommend Glenstone Lodge for comfort, nice rooms, great location and price!
Pros:

We stayed overlooking the pool on the 2nd floor. The indoor pool was very nice and my daughter loved it! the room was very nice and clean and the staff were very friendly. The food in the restaurant was very good and convenient. We were there for a cheerleading competition at the convention center so the location was perfect. I can't wait to stay here again!

Cons:

n/a

2026-04-13 • via Nuitee
M
Michael • solo_traveller • us
8
Pros:

Location and clean

Cons:

Rooms outdated

2026-04-13 • via Nuitee
A
Amy • couple • us
10
Pros:

Check in easy and staff (John) are great.

2026-04-13 • via Nuitee
A
Ashley • family_with_children • us
7
Beds were very comfortable and rooms were clean.
Pros:

The pool water was a comfortable temperature.

Cons:

The water was so murky and cloudy that I was scared my kid was going to get jumped on if he went under because you couldn't see him.

2026-04-13 • via Nuitee
A
Angel • solo_traveller • us
9
2026-04-13 • via Nuitee
K
Kevin • solo_traveller • us
10
This was our second time here and we will continue to stay here
Pros:

The staff are great from housekeeping to desk clerks to the wonderful lady giving out lemonade. Awesome

2026-04-13 • via Nuitee
C
Carmen • family_with_children • us
9
Pros:

La Alberta y los cuartos muy como y accessible
Sin duda regresarebun bonito hotel

2026-04-12 • via Nuitee
• couple • us
5
2026-04-12 • via Nuitee
K
kelly • family_with_children • us
10
2026-04-12 • via Nuitee
T
Thomas • couple • us
3
Pros:

One elevator not accessible no coffee coffee maker in rm did not work

2026-04-11 • via Nuitee
R
Rabara • solo_traveller • us
1
Pros:

We loved the location in loved that the restaurant down stairs in the pool area was also nice...

Cons:

The tub was overflowing constantly in when my husband lift up toilet lid it was nasty with old urine wasn't cleaned food in I also seen hair on the room floor it could've been better in I was charged twice took days to get my money back had a horrible vacation

2026-04-11 • via Nuitee