Glenstone Lodge

Hotels
8.3 (1941 reviews)
504 Historic Nature Trail , Gatlinburg , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food
Cons:
Dirty rooms
Noisy environment
Outdated facilities

Categories

Cleanliness
6.3
There were multiple complaints regarding dirty rooms and uncleaned sheets.
Service
8.8
Most reviews highlighted the friendly and helpful staff, though there were a few negative experiences.
Location
8.8
The location is often praised for being close to attractions and convenient.
Room Quality
7.8
Some rooms are described as outdated, though there are mentions of good mattresses.
Amenities
8.3
Positive feedback on the pool and lobby amenities, despite some maintenance issues.
Value for Money
8.3
Considered good value by several guests, balancing the quality and price.
Food and Beverage
9.3
The restaurant received very high praise and complimentary hot chocolate was appreciated.
Overall Experience
8.8
Overall a good experience, though it has some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:58

Property Description

Barbecue facilities and Indoor Pool
Glenstone Lodge in Gatlinburg offers guests the perfect blend of relaxation and fun with its barbecue facilities for outdoor gatherings and an inviting indoor pool for a refreshing dip.

Comfortable Accommodations
Experience comfort at its best in the air-conditioned rooms of Glenstone Lodge, each equipped with free WiFi, a flat-screen TV, and a private bathroom. Some units even feature a balcony for a picturesque view.

Convenient Amenities and Activities
From a 24-hour front desk to a sun terrace, Glenstone Lodge ensures convenience at every turn. Guests can also indulge in hiking, skiing, and other exciting activities in the beautiful surroundings of Gatlinburg.

Book your stay at Glenstone Lodge now for an unforgettable getaway filled with relaxation and adventure!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please be advised that cash payments are not accepted at this property.

Remainder of balance will be due upon check-in.

When booking 4 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.3
Based on 1941 reviews
Cleanliness: 6.3
Service: 8.8
Location: 8.8
Room Quality: 7.8
Amenities: 8.3
Value for Money: 8.3
Food and Beverage: 9.3
Overall Experience: 8.8
R
Rusty • couple • us
7
Parking was terrible for motorcycles , there were several spots on front and sides swap space could have been marked for
Pros:

Airport road area is good area , up away from crazy stuff

Cons:

Shower was lacking big time — water pressure was lacking — hard to get suds off body with such shower head , a lot handicapp requested rooms I’ve stayed had hand held shower heads — makes it a lot better for special units

2026-06-27 • via Nuitee
K
Kami • couple • us
10
2026-06-27 • via Nuitee
A
Antonio • family_with_children • us
10
2026-06-26 • via Nuitee
M
Mark • family_with_children • us
9
We enjoyed our stay and would definitely stay there again, especially if we had kids with us
Pros:

We were traveling with two kids so the movie at the pool at night was amazing. They also really liked the indoor pool as well.

Cons:

It would’ve been nice to have a separate hot tub for the adults from the pool. The hot tub did not seem that clean nor was the jets on strong enough and the step into the hot tub was pretty steep.

2026-06-25 • via Nuitee
C
Cruz • solo_traveller • us
10
2026-06-24 • via Nuitee
B
barnes • solo_traveller • us
10
Pros:

Room very clean staff very nice

Cons:

Nothing it was perfect

2026-06-23 • via Nuitee
G
Glenn • family_with_children • us
8
Cons:

Restaurant was expensive for the small servings.

2026-06-23 • via Nuitee
S
Setieria • family_with_children • us
9
2026-06-22 • via Nuitee
K
Kaylene • couple • us
6
Overall it was fine, we didn’t end up being there much besides to sleep
Pros:

I liked the pools, outdoor set up and the river

Cons:

How breakfast wasn’t included in stay, the bedding felt almost damn from probably humidity? and the smell of the rooms

2026-06-22 • via Nuitee
V
Victoria • family_with_children • us
8
2026-06-22 • via Nuitee
M
Michael • solo_traveller • us
10
Pros:

Everything!

2026-06-19 • via Nuitee
N
Nichole • family_with_children • us
10
Wonderful and would highly recommend!
Pros:

Very nice and clean. The staff was wonderful and helped in any way they could!

Cons:

I have back and hip pain and the bed really hurt my back. Beds were comfy for the kids!

2026-06-17 • via Nuitee
F
Felecia • solo_traveller • us
8
2026-06-17 • via Nuitee
H
Heather • solo_traveller • us
7
2026-06-16 • via Nuitee
R
Rita • family_with_children • us
7
It was fun!
Pros:

It’s located right next to the national park entrance!!

Cons:

The ac unit was noisy so I didn’t get much sleep.

2026-06-13 • via Nuitee
S
Sara • family_with_children • us
10
Very clean rooms, friendly staff, and an amazing view. The indoor pool was a great bonus. We had a wonderful stay and wi
Pros:

The rooms were exceptionally clean, and the staff was friendly, welcoming, and attentive throughout our stay. The view from the room was absolutely beautiful and made the experience even more enjoyable. Highly recommended!

Cons:

N/A

2026-06-11 • via Nuitee
J
Joanne • family_with_children • us
9
Overall the stay was pleasant for our weekend stay
Pros:

Great location. Staff was friendly and helpful.

Cons:

A bit outdated. Stained bed cover as well as stained walls. Tub floor was soft and extremely slippery. My son fell in the shower. It’s almost as if they installed a shower/tub liner on top of the original tub.

2026-06-08 • via Nuitee
J
Jenny • family_with_children • us
10
2026-06-08 • via Nuitee
S
SCASTO • solo_traveller • us
5
Amazing Staff!!
Pros:

The Cleaning staff and the front desk staff were Awesome!!

Cons:

Thought the updates done to the hotel were a little skimmed on, end of the budget type work

2026-06-07 • via Nuitee
J
Joseph • family_with_children • us
10
Great stay
Pros:

Pool

Cons:

I did like the outdated out front of the rooms in back but the inside did not match the outside

2026-06-06 • via Nuitee