Quest Prahran

Hotels
•
Quest Apartment Hotels
9 (826 reviews)
9 Balmoral Street, , Melbourne , au

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Luggage storage
Fax/photocopying
Massage services
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious accommodation
Pet-friendly options
Cons:
Cleanliness issues
Room quality concerns
Overpriced for what was provided

Categories

Cleanliness
7.83
Reviews mentioned some cleanliness issues, such as hair in the shower and dirty socks found in the dining area.
Service
9.8
Most reviews reflected positively on the service staff, highlighting their kindness and helpfulness.
Location
9.84
Multiple reviews praised the excellent location near Prahran Market and other attractions.
Room Quality
8.29
Room quality was described as varied; some were comfortable while others felt worn out.
Amenities
9.32
Amenities like kitchen facilities and pet-friendly options were appreciated, but some rooms felt dated.
Value for Money
8.28
Some guests felt the experience was overpriced for the condition and quality of the accommodations.
Food and Beverage
9.33
Satisfactory food and beverage options near the location, although not specifically mentioned having food service.
Overall Experience
9.3
Overall, guests enjoyed their experience despite some issues, leading to positive recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:56

Property Description

Prime Location near Chapel Street and Prahran Market
Quest Prahran offers self-contained apartments just steps away from the vibrant Chapel Street and The Prahran Market. Enjoy the convenience of a fully equipped kitchen, laundry facilities, and a cozy lounge/dining area in each apartment.

Modern Amenities and Comfort
Experience comfort with air-conditioned apartments featuring Smart TVs with internet access and private balconies in most units. The 2 and 3-bedroom apartments boast an additional bathroom for extra convenience. Secure on-site parking is also available.

Convenient Services and Nearby Attractions
Benefit from valet dry cleaning, pantry shopping service, and the option to have meals from local restaurants delivered to your doorstep. Explore nearby attractions like St Kilda Road, Royal Botanic Gardens, and Alfred Hospital, all within walking distance. Book your stay at Quest Serviced Apartments Prahran for a memorable Melbourne experience.

Important information:

Please note housekeeping service is not included on Sundays or Public Holidays.

Please note that a 1.5% surcharge applies for payments with credit card.
Please note that there is a 2.5% charge when you pay with an American Express or Diners Club credit card.

Guests are required to present a valid credit card upon check-in.

When traveling with pets, please note that an extra charge of AUD 75 per pet, per stay applies for stays from Monday to Friday and an extra charge of AUD 100 per pet, per stay applies for Saturday and Sunday.



Please note during special event periods, the amount is AU $500 for the credit card pre authorization.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 25 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 3 years old stay for AUD 10 per person per night when using an existing bed.
    Children from 4 years old to 17 years old stay for AUD 50 per person per night when using an existing bed.
    People no matter the age stay for AUD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 826 reviews
Cleanliness: 7.83
Service: 9.8
Location: 9.84
Room Quality: 8.29
Amenities: 9.32
Value for Money: 8.28
Food and Beverage: 9.33
Overall Experience: 9.3
C
Christine • couple • au
1
Be considerate for others staying on the premises
Pros:

It was spacious

Cons:

The location is right next to a night club and there were other guests having party and the onsite management didn’t do anything about it until I reported it as it was very loud and late.

2026-03-09 • via Nuitee
J
John • couple • au
7
Pros:

Too many stairs. Did not know we would have stairs to climb. Accommodation is too expensive for its standard.

Cons:

Stairs and noise at night from nearby clubs

2026-03-01 • via Nuitee
V
Vivian • solo_traveller • au
8
2026-02-28 • via Nuitee
K
Kate • solo_traveller • au
1
Never again
Pros:

Nothing

Cons:

Located next to train line. Our room was 10m from this, noisy trains, train horns constantly until midnight and then again from 5am.

2026-02-27 • via Nuitee
B
Barry • solo_traveller • au
7
Pros:

n/a

2026-02-26 • via Nuitee
D
Donald • solo_traveller • gb
8
2026-02-24 • via Nuitee
A
anicak380 • Business
10
anica
Pros:

I have been coming here for years on business it is close to everything I need, very central for all my customers.
I feel more like family when i arrive and are go out of their way to help in any way they can
have already book my next business trip

2026-02-23 • via Tripadvisor
O
Orit • couple • il
8
Pros:

סלון מרווח, מיקום יחסית מרכזי, הסביבה נעימה, בהחלט תואם את העלות.
פקידת הקבלה עזרה לנו עם מתאם חשמל והייתה שירותית ונעימה.

Cons:

הרבה מדרגות, גם לדירה וגם בתוכה. כלי המטבח ממש מינימליסטים, רצינו לעשות חביתות ולא הייתה מחבת.

2026-02-22 • via Nuitee
P
Paula • couple • gb
8
2026-02-14 • via Nuitee
J
Jayne • couple • au
8
2026-02-13 • via Nuitee
J
James • couple • au
5
Great location, condition poor
Pros:

Location, space, friendly and helpful staff

Cons:

Air conditioning didn’t work in apartment so was transferred to a different apartment. This was great however it was right next to the train line and extremely noisy.
The facilities need a freshen up to keep it in better shape

2026-02-09 • via Nuitee
M
Mark • solo_traveller • au
7
Comfortable apartment close to transport.
Pros:

It was very cool in the extreme heat.
Beds were large and comfortable.
Close to public transport and shops.

Cons:

Lower level toilet was broken.
Too big for my needs.
Ground floor apartment would have been preferred as there was no elevator.

2026-01-30 • via Nuitee
D
dobbo2026 • NONE • Merimbula, New South Wales
10
Stay at Quest Prahran
Pros:

I always stay at Quest Prahran when in Melbourne.
The staff are super helpful, the rooms are very clean with everything you need and the location is fantastic.
Also pet friendly, doggo gets super excited when we stay as well. Large dog friendly park is just a few blocks away and pet shop right over the road.
Highly recommended

2026-01-28 • via Tripadvisor
M
Matt • solo_traveller • au
7
Poor service in a nice enough place.
Pros:

Close to transport.

Cons:

Staff unhelpful and un knowledgeable of local area. And not always available. The reception was often closed.

2026-01-28 • via Nuitee
A
Alison • extended_group • au
8
Great location. A little dated but clean, convenient and well-equipped.
Pros:

Great location near Prahran Market and Chapel Street

Cons:

Lots of stairs makes it disability unfriendly. Property was clean, although a little dated.

2026-01-24 • via Nuitee
R
Rita • solo_traveller • nz
7
Quite pricy for two nights stay,
Pros:

Good location

Cons:

Toilets are too old. Troublesome when you have to walk stairs to get to the property when you have a few large luggages

2026-01-23 • via Nuitee
D
Darren • couple • au
8
Pros:

The apartment is close to transport and Prahan's great hospitality venues.

Cons:

There was one instance where a group of people were quite noisy late during the night.

2026-01-21 • via Nuitee
L
Luke • couple • au
1
Cons:

Not normally one to leave comments about accommodation, but after finding a Crack pipe in the cupboards of our room I felt it necessary. After giving the pipe to reception felt a bit odd that all we got was a 'sorry about that'. It smelt like a sport team had left dirty laundry in the lounge and hope what we found wasn't the cause of the smell.

2026-01-20 • via Nuitee
C
Charmaine • couple • au
5
Pros:

It has comfortable bed and room in the unit

Cons:

Doors banging from upstairs units all the time. Rubbish truck 6am
Kids yelling till 930pm
Couple fighting
Head bashing music till 930pm

2026-01-20 • via Nuitee
B
Benjamin • extended_group • au
10
2026-01-19 • via Nuitee