Bristol Santo André Hotel

Hotels
•
Bristol Hoteis
Avenida Industrial 885 - Terreo, Santo André, SP, 09080-510 , Santo André , BR
55-11-49797900

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Pets allowed

Facilities

Elevator
Conference space
Television in common areas
Free breakfast
Safe-deposit box at front desk
Free newspapers in lobby
Porter/bellhop
Express check-out
Meeting rooms
Smoke-free property
See all facilities

Review Highlights

Pros:
Excellent service
Comfortable rooms
Cons:
Delay in restaurant service
Old hotel smell reported

Categories

Cleanliness
9.36
Hotel was consistently described as clean and well-organized.
Service
9.83
Staff was frequently praised as attentive and helpful.
Location
9.37
Multiple reviews highlight excellent location near shopping and attractions.
Room Quality
9.32
Guests noted comfortable and spacious rooms.
Amenities
9.35
Good amenities including breakfast, gym, and restaurant.
Value for Money
9.31
Fair pricing for the quality and services offered.
Food and Beverage
8.86
Mixed reviews; some praised the food while others had service delays at the restaurant.
Overall Experience
9.83
Overall satisfaction was high, with guests expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:00

Property Description

Fitness Center and Terrace View
Take advantage of the 24-hour fitness center and soak in the beautiful views from the terrace and garden.

Dining and Refreshment Options
Enjoy a delicious meal at the hotel's restaurant, or opt for room service during limited hours. Don't forget to unwind with a drink at the cozy bar/lounge.

Business and Event Facilities
Whether you're planning a conference or a meeting, our hotel offers a business center, express check-out, and event spaces to cater to your needs.

Immerse yourself in comfort and convenience at Bristol Santo André Hotel, your centrally located haven in Santo André. Book your stay now and experience the best of the city!

Important information:

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
  • One child 7 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Parking height restrictions apply.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGH

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pet max weight (per pet) in kg is 10

  • Parking

    Parking height restrictions apply

See all policies

Location

Guest Reviews

Cleanliness: 9.36
Service: 9.83
Location: 9.37
Room Quality: 9.32
Amenities: 9.35
Value for Money: 9.31
Food and Beverage: 8.86
Overall Experience: 9.83
I
Isaias
10
Pros:

Ótimas instalações.

2025-10-12 • via Nuitee
M
Marisete
10
Pros:

Atendimento ótimo, quarto limpo e aconchegante! Café da manhã maravilhoso! Destaque para o Folheado de uva passa!

2025-10-12 • via Nuitee
A
ANGELA
10
Pros:

Excelente estadia!
Hotel agradável, organizado e muito bem localizado!
Aptos confortáveis e aconchegantes, muito bem equipados e limpíssimos.
Staff cordial e prestativo.
Café da manhã muito bom e variado.
Uma escolha perfeita!

2025-10-10 • via Nuitee
S
Sandra
10
Pros:

Quarto super aconchegante, silencioso, quentinho...roupas de cama bem limpinhas, cobertor limpo e cheiroso, cama confortável disposição dos móveis no quarto valorizou o espaço, banheiro poderia melhorar o chuveiro.
Café da manhã muito bem servido e gostoso, opções pra todos os gostos.

2025-10-09 • via Nuitee
M
Michele
10
Pros:

Recomendo demais!!

2025-10-09 • via Nuitee
M
Maria
10
Pros:

Gostei muito. Equipe atenciosa. Quartos limpos e aconchegante. Restaurante com ótimas opções. Shopping bem próximo. Recomendo

2025-10-07 • via Nuitee
S
Scott
10
Pros:

I visit this property at least 3 x per year and I’m completely satisfied a convinced tha Bristol is the best property in the area, very clean, the staff is great! The breakfast is excellent! So overall I’ll give 9/10! The reception manager and her staff always goes above and beyond to satisfy my needs!

2025-10-03 • via Nuitee
L
Larissa
10
Pros:

cama confortável e extremamente calmo

2025-10-02 • via Nuitee
S
Sérgio Antônio Rocha
8
Pros:

Péssimo serviço de restaurante
Tem que melhor muito para jantar no Hotel.

2025-10-01 • via Nuitee
K
Kaique
10
Pros:

Top

2025-09-29 • via Nuitee
A
ANA
10
Pros:

Quarto confortável e limpo! Café da manhã variado. Comida do restaurante excelente. Equipe da recepção e do restaurante muito atenciosa. Localização excelente. Nota 10.

2025-09-25 • via Nuitee
E
Eduardo
10
Excelente!
Pros:

Já somos clientes frequentes em função do ótimo atendimento na recepção, quarto grande, confortável que tornam nossa experiência sempre muito especial.

2025-09-22 • via Nuitee
E
Eduardo
10
Pros:

Equipe sempre solicita, prestativa e muito atenciosa. Quarto confortável e silencioso. Café da manhã muito bom.

2025-09-22 • via Nuitee
E
Eduardo Ignacio • friends
10
Pros:

Hay buena atención e instalaciones

2025-09-21 • via Nuitee
L
LORENA ALVES
8
Boa estádia
Pros:

Uma boa estádia, café da manhã com variedades. Deveria conter um pacote de decoração do quarto para pedido de casamento e namoro

2025-09-16 • via Nuitee
M
maria regina
6
Pros:

O cheiro do bom ar do hotel é muito forte e o hotel está bem antigo

2025-09-14 • via Nuitee
C
Carlos Jeander
10
Pros:

Foi rápida mas excelente

2025-08-31 • via Nuitee
C
Carlos
10
Pros:

Incrível

2025-08-23 • via Nuitee
S
Sonia
10
Comodidade e conforto
Pros:

Confortável , silencioso e com comodidades como café da manhã incluso, academia e restaurante aberto até 22:30

2025-08-20 • via Nuitee
E
Elton
10
Maravilhoso
Pros:

Adoramos a estadia. Parabéns aos responsáveis, hotel limpo, agradável, funcionários prestativos e cordiais.
Voltaremos com certeza.

2025-08-11 • via Nuitee