Boarders Inn & Suites by Cobblestone Hotels - Shawano

Hotels
•
Cobblestone Hotels
8.4 (133 reviews)
W7393 River Bend Rd, Shawano, Wisconsin, 54166 , Shawano , US
1-715-524-9090

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Pets allowed

Facilities

Free breakfast
Meeting rooms
Fitness facilities
Fireplace in lobby
Free WiFi
24-hour front desk
Wheelchair accessible
Elevator
Fitness facilities
Fireplace in lobby
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Cons:
Pool unavailable
Water issues

Categories

Cleanliness
7.9
Comments about cleanliness were mostly positive, but issues with water availability were noted.
Service
9.4
Staff members were consistently mentioned as friendly and accommodating.
Location
8.9
The hotel is conveniently located next to an amazing cafe.
Room Quality
8.9
Rooms were reported as comfortable and clean, but there were some concerns about pillows.
Amenities
7.4
Pool was closed, and there were ongoing issues with water access.
Value for Money
8.4
Some guests felt that they did not receive full value due to amenities being unavailable.
Food and Beverage
7.9
Beverage options were limited due to service disruptions.
Overall Experience
8.4
Despite some negative experiences, most guests enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:31

Property Description

Luxurious Amenities and Features
Indulge in the fitness center, complimentary Wi-Fi, and cozy lobby fireplace. Enjoy a self-serve breakfast and take advantage of the ballroom, vending machine, and free parking.

Business and Event Facilities
Benefit from the 24-hour business center, conference center, and meeting rooms. Have access to complimentary newspapers, dry cleaning/laundry services, and event spaces for your convenience.

Comfortable Rooms
Relax in one of the 65 air-conditioned rooms with flat-screen TVs and free Wi-Fi. Unwind in private bathrooms with complimentary toiletries. Rooms also feature desks, coffee/tea makers, and free local calls for a comfortable stay.

Make your stay memorable by booking at Boarders Inn & Suites by Cobblestone Hotels - Shawano today!

Important information:

  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GRB

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Gloves are available to guests

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

8.4
Based on 133 reviews
Cleanliness: 7.9
Service: 9.4
Location: 8.9
Room Quality: 8.9
Amenities: 7.4
Value for Money: 8.4
Food and Beverage: 7.9
Overall Experience: 8.4
L
Lisa
8
would recommend
Pros:

would recommend to stay here- my only complaint was that our room smelled noticeably of cigarette smoke and needed to be deodorized (should have been done BEFORE guest arrives)

2025-10-06 • via Nuitee
B
Betty • family
10
Pros:

breakfast was great

I questioned the one chair in a two queen room!

2025-10-02 • via Nuitee
A
Alexandra
4
Stinky Room
Pros:

Arrived later at night after a long drive. Check in was simple and easy the lady was very informative about everything. room was on the first floor down the hall from the pool. once inside our room we were greeted with an interesting smell of sweaty gym locker, and the room felt moist. we opened the window and turned on the fan. In the morning our clothes and bed felt damp still. We also niticed some type of large beatles on the floor of the lobby and down the hall. Breakfast was alright but you could tell the morning staff took pride in breakfast service and i appreciated thier hard work.

2025-09-30 • via Nuitee
K
Kim
10
Pros:

Receptionist was great. Was very friendly and helped play a joke on accompanying couple

2025-09-16 • via Nuitee
C
Cindy • partner
10
Pros:

We enjoyed our stay. Clean, quiet, comfortable beds, nice staff.

2025-09-14 • via Nuitee
T
Tom • partner
8
Pros:

They’ve updated since our last stay so was nice. The bed was comfortable but the pillows were pretty hard.

They ran out of hot water in their pot by the desk & cocoa so had to microwave water to enjoy tea & they didn’t replenish their cocoa packets.

2025-09-08 • via Nuitee
S
Susan • friends
10
Pros:

Very nice hotel! Next door to an amazing Cafe!

2025-09-08 • via Nuitee
B
Brian
10
Pros:

Good service

2025-08-30 • via Nuitee
R
Rena • partner
10
Pros:

Front desk was awesome easy check-in

2025-08-27 • via Nuitee
J
Jim
8
Pros:

It was a good clean stay

2025-08-25 • via Nuitee
P
Patricia
4
Disappointed
Pros:

Wasn’t divulged until arrival that the pool was not accessible

2025-08-17 • via Nuitee
J
Jason • family
10
Pros:

Very friendly, professional, and most accommodating! I was able to make a change to my reservation the day we checked-in without any fuss or fee. The staff is awesome! If I find myself back in Shawano, here is where I'm staying.

2025-08-15 • via Nuitee
K
Kent
10
Pros:

The room was very comfortable and clean.

2025-08-13 • via Nuitee
D
David
10
Pros:

Great stay!

2025-08-11 • via Nuitee
G
Gloria • family
10
Pros:

The staff members were all pleasant and welcoming.

2025-08-07 • via Nuitee
L
Lisetta • partner
10
Pros:

The hotel was very clean. Staff were very friendly. Room was clean and beds were comfortable. Definately would stay again.

2025-07-29 • via Nuitee
K
Kim
10
Board
Pros:

The staff was great!

2025-07-26 • via Nuitee
J
Julie
6
Pros:

Because of a well renovation, no water was able to be used so you were not able to use the pool or hot tub plus there was no coffee available and the juice station was shut down

2025-07-25 • via Nuitee
V
Verified traveler
6
Bad Timing
Pros:

Staff was great and trying to make the best out of a bad situation. There was no drinking water due to a pipe issue. We were given bottled water to brush our teeth, drink, etc. So no coffee in the lobby or at breakfast. We were looking forward to the pool but it was closed. I work in hospitality and understand that stuff happens. An offer of a discount for the inconvenience, getting a few gallons of coffee from the restaurant next door for guests…something like that would have gone a long way. Beds were comfortable and the selection of pillows was great. Hopefully they don’t have to deal with something like this again!

2025-07-22 • via Nuitee
A
Andrew
2
Lack of care for customers..
Pros:

Day we arrived they had no water. Had to wait 2 days to be able to shower and for the rest of our stay we could not use water for drinking of any sort.. Would have been nice to get some sort of discount!! Clearly don’t care about there customers..

2025-07-19 • via Nuitee