River Edge Inn

Hotels
8.6 (2644 reviews)
665 River Road , Gatlinburg , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Noisy environment

Categories

Cleanliness
7.99
Multiple mentions of cleanliness issues, like filthy corners and unclean showers.
Service
9.46
Generally positive remarks about staff interactions, though some concerns regarding housekeeping.
Location
9.5
Repeatedly praised as excellent and conveniently situated near attractions.
Room Quality
8.45
Varied experiences mentioned, with comfortable beds but also complaints about pricing and conditions.
Amenities
7.98
Decent amenities, but some dissatisfaction regarding breakfast options and pet fees.
Value for Money
8.44
Mixed reviews on value, with some feeling prices were high for the quality received.
Food and Beverage
7.99
Breakfast options received negative comments; generally not satisfying.
Overall Experience
8.96
Overall experience rated positively despite some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:47

Property Description

Convenient Location
Located in the heart of Gatlinburg, just minutes away from popular attractions like Ober Gatlinburg ski resort and the Convention Center.

Comfortable Accommodations
Each room at River Edge Inn is well-equipped with modern amenities including a microwave, refrigerator, coffee maker, and cable TV, ensuring a comfortable stay for all guests.

Nearby Attractions
Explore Gatlinburg easily with Ripley’s Believe It or Not! Museum and Arrowmont School of Arts and Crafts within walking distance from the hotel.

Experience the best of Gatlinburg at River Edge Inn - book your stay now for a memorable getaway!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

When booking 5 rooms or more, guests will need to contact the hotel for group sales department. Guests can't book multiple reservations with the threshold of 4 rooms.

River Edge Inn is a Small-Dog Friendly Hotel that welcomes small dogs up to 50 lbs. Small dogs are charged at $40.00 plus tax NIGHTLY, per small dog and the guest is charged an additional and refundable $250.00 incidental deposit, per reservation. A maximum of two small dogs per guest room is permitted. Strictly no other kind of pet is permitted on property. Guests that do NOT register their small dog(s) are subject to a $500.00 plus tax penalty.

Small dogs may be left unattended in the guest room, however, no stayover amenities will be delivered by housekeeping if there is/are dog(s) in the guest’s room.

Moreover, if the small dog(s) become(s) a noise disturbance to other guests, or River Edge Inn management; front desk; or any employee, receives other dog-related complaints from the guest’s room, the guest must return to take their small dog(s) with them.

River Edge Inn will NOT release the $250 incidental deposit in the event of small dog(s) damaging the room and its contents by, but not limited to, urinating; fouling; hair-shedding etc., and/or causing a noise disturbance that is not attended to by the guest(s). Small dogs are permitted in specific rooms only; small dog-friendly rooms can be requested by contacting River Edge Inn's direct line (865) 436-9292. Dogs are NOT permitted in the office or breakfast area, or in the pool area, per public health laws.

Registered service animals, that are dogs, are welcome in accordance with current ADA standards. Emotional support animals, that are dogs, are NOT considered to be service animals by the ADA, or River Edge Inn. A guest, whose registered service animal is a noise disturbance or causes damage to the room and its contents as outlined above, will also be subject to the same $250.00 cleaning fee. Please visit ADA.gov for more information. https://www.ada.gov/service_animals_2010.htmGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Sep 28, 2026 until Sat, May 22, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.6
Based on 2644 reviews
Cleanliness: 7.99
Service: 9.46
Location: 9.5
Room Quality: 8.45
Amenities: 7.98
Value for Money: 8.44
Food and Beverage: 7.99
Overall Experience: 8.96
L
Luke couple us
10
2026-06-06 via Nuitee
C
Christopher solo_traveller us
9
2026-06-04 via Nuitee
A
Andre couple nl
7
De kamer zag er goed uit en had alles wat aanwezig zou moeten zijn. Het ontbreken van een redelijk ontbijt maakte het ge
Pros:

Alles wat er moest zijn was aanwezig

Cons:

Kleine badkamer in verhouding tot de gehele kamer.
Ontbijt was geen ontbijt
De bedden maakten een blikkerig geluid

2026-06-03 via Nuitee
J
Jasper couple nl
3
Locatie fantastisch hotel en service teleurstellend.
Pros:

Slecht. De kamer die wij in eerste instantie kregen was zo donker en direct berijdbaar vanaf de overloop dat het gevaarlijk was. We waren letterlijk weggestopt in een donker hoekje.

Cons:

Het ontbijt was in zijn geheel in plastic verpakt en bestond vooral uit “bars”. De service qua betalen was een bizarre ervaring. De reservering moet je daadwerkelijk betalen en daarna moest ik ruim 2 weken zeuren om het geld terug te krijgen. Kort sorry maar slaat allemaal nergens op.

2026-06-02 via Nuitee
W
Warren solo_traveller us
10
2026-06-02 via Nuitee
R
Rebecca extended_group us
10
2026-06-02 via Nuitee
J
Joel solo_traveller us
10
Old Gatlinburg lives!
Pros:

I saw a bear!

Cons:

I didn't like leaving.

2026-06-01 via Nuitee
T
Tommy couple us
7
2026-05-31 via Nuitee
T
Tina couple us
10
Our stay was very pleasant for our anniversary.
Pros:

The breakfast selection was good. The location of the hotel is very convenient

Cons:

A more convenient section for smokers especially while it’s raining and a refrigerator that doesn’t freeze everything.

2026-05-30 via Nuitee
C
Chris solo_traveller us
8
2026-05-30 via Nuitee
A
Adrianna solo_traveller us
10
Pros:

It was an older inn, but it was well taken care of and decorated in a way that made it both cute and comfortable. The pool was a saltwater pool, which was nice.

2026-05-30 via Nuitee
L
Lucie solo_traveller gb
8
Perfect stay in the smokies
Pros:

Perfect stay. Round the corner from the main strip and is 15 min walk from Anakeesta. Breakfast was included and had all the amenities listed. Short 20 min drive from Dollywood and Pigeon Forge. The room gave a rustic feel which is exactly what you want in the smoky mountains, the fireplace is a cool touch. The staff were very helpful and gave me lots of food recommendations which were so good.

Cons:

There were a lot of renovations happening which meant staircases were closed etc. it didn’t cause me too much of an inconvenience because I am an early riser but they started the work each day around 8am and it was loud therefore if you wanted to sleep in later you wouldn’t have been able to due to the noise.

2026-05-30 via Nuitee
S
stacey couple gb
10
Pros:

Staff

2026-05-29 via Nuitee
R
Roger solo_traveller us
8
2026-05-28 via Nuitee
M
M2382SFterryr Family
10
Great hotel
Pros:

The location is great, it’s right next to the strip. Our rooms and bed are great too. Our bathroom and shower are clean and nice. We’ve come here twice now and we love it here. I really like the new tvs and stations that are available.

2026-05-27 via Tripadvisor
L
Linda solo_traveller us
10
Pros:

We loved the room and location. It was perfect for all 8 of us in our family.

Cons:

N/A

2026-05-27 via Nuitee
M
mvanderzijp Family Madison, Alabama
10
Awesome , great location, clean and does not break the wallet
Pros:

Everything is clear instructed. Location os so convenient to the trolley stop (across the street) for the red route that takes you to the most restaurants , anakeesta and the aquarium. Room is clean. Breakfast is ok. But we are not there to eat breakfast.

2026-05-26 via Tripadvisor
B
Barbara couple us
7
Overall it was fine
Pros:

Location was excellent!! Staff very nice

Cons:

Room a little dated bed was too high elevator was dirty did not like the lighting remote/tv was a bit challenging

2026-05-26 via Nuitee
J
Jessica solo_traveller us
10
2026-05-23 via Nuitee
A
Alice family_with_children us
7
2026-05-23 via Nuitee