Residence Inn by Marriott Norfolk Airport

Hotels
•
Residence Inn
8.4 (511 reviews)
1590 North Military Highway , Norfolk , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Amenities
Cons:
Room Quality
Cleanliness Issues
Hot Water Problems

Categories

Cleanliness
7.81
There are mentions of rooms smelling like mildew and water stains, affecting the cleanliness perception.
Service
9.28
Positive sentiment about staff being courteous and helpful even amidst some inconveniences.
Location
8.82
The location was praised for proximity to the airport and local attractions.
Room Quality
7.27
Several reviews highlighted issues such as lack of hot water and a broken tub stopper.
Amenities
8.3
Amenities like breakfast and a clean environment were mentioned positively, though some guests faced inconveniences.
Value for Money
8.76
General sentiment indicates value for small families, though some felt inconvenienced due to amenities.
Food and Beverage
8.31
Breakfast received mixed reviews, generally favorable with some comments on its quality.
Overall Experience
8.68
The overall sentiment is mixed but leans positively, with many guests expressing willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:36

Property Description

Indulge in Comfort and Convenience

Luxurious Suites: Enjoy spacious suites with fully equipped kitchens and free Wi-Fi, perfect for extended stays.

Unwind and Relax: Take a dip in the indoor pool, soak in the hot tub, or socialize at the complimentary breakfast and weekly social.

Stay Active and Productive: Play basketball or tennis at the Sport Court, utilize the business center and meeting room for work needs.

Plan your stay at Residence Inn by Marriott Norfolk Airport for a perfect blend of relaxation and functionality.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 511 reviews
Cleanliness: 7.81
Service: 9.28
Location: 8.82
Room Quality: 7.27
Amenities: 8.3
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 8.68
D
donald • couple • us
10
Pros:

I liked the designated smoking area, bar b que area and snack bar. Breakfast exceeded our expectations.

Cons:

If we had a car we would have been charged for parking

2026-02-22 • via Nuitee
L
Lakaira • couple • us
1
2026-01-28 • via Nuitee
L
Lisa • couple • us
10
Yes
Pros:

Good

Cons:

Commic

2026-01-21 • via Nuitee
K
Kentavian • family_with_children • us
9
2026-01-19 • via Nuitee
M
Marietta • family_with_children • us
3
I come to the area quite often but will no longer be staying at this facility.
Pros:

We have stayed here numerous times and enjoyed the complimentary breakfast, but this time some of the breakfast foods were not good.

Cons:

This was NOT at all worrh the $600 i paid for 2 nights. I could have stayed at the local motel for way less if I wanted to experience broken items in the room, uncomfortable squeaky beds and stains on some of the linen and cheap shedding towels.

2026-01-19 • via Nuitee
R
Rich • couple • us
10
2026-01-19 • via Nuitee
L
Linda • couple • us
9
2026-01-19 • via Nuitee
L
Lorenzo • couple • us
1
Pros:

They charged me for a night that I didn't stay there.
And said it is there policy.

Cons:

Customer satisfaction
Professional hospitality

2026-01-14 • via Nuitee
B
Brian • extended_group • us
10
Very enjoyable
Pros:

Very nice

Cons:

Nothing

2026-01-04 • via Nuitee
L
Lashanta • family_with_children • us
1
2025-12-30 • via Nuitee
D
David • couple • us
7
2025-12-30 • via Nuitee
L
Lavinia • solo_traveller • us
10
2025-12-27 • via Nuitee
J
Jasmine • couple • us
3
Food was great and service but the halls and room smelled like mildew
Pros:

The breakfast

Cons:

The room smelled like mildew and musty

2025-12-27 • via Nuitee
R
Rosa • family_with_children • us
3
Pros:

The location

Cons:

The tub stopper was broken

2025-12-23 • via Nuitee
C
Chamia • couple • us
10
2025-12-19 • via Nuitee
T
Tyrane • family_with_children • us
10
It was a lot of fun me and my family
Pros:

My kids and I love the fact that the hotel had so much to do in their

Cons:

Nothing

2025-12-15 • via Nuitee
C
C • family_with_children • us
10
If you’re a small family needing a small home away from home Residence Inn is a great value
Pros:

It’s nice!

Cons:

Nothing

2025-12-14 • via Nuitee
R
Riley • family_with_children • us
10
2025-12-13 • via Nuitee
G
George • solo_traveller • us
9
2025-11-20 • via Nuitee
P
Paulina • extended_group • pl
7
2025-11-17 • via Nuitee