Sure Hotel by Best Western Caen Memorial

Hotels
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Sure Hotel by Best Western
8.5 (1407 reviews)
9 Rue KARL PROBST , Caen , fr

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Cons:
Cleanliness issues
High breakfast prices

Categories

Cleanliness
7.64
Some guests reported issues with hair from previous visitors and minor cleanliness concerns.
Service
9.11
Generally reported as friendly and attentive; however, some mentioned minor delays in service.
Location
9.15
Location praised for being calm and near important sites, making it convenient for both leisure and business.
Room Quality
8.6
Rooms are described as spacious and comfortable, though some minor issues with noise.
Amenities
8.63
New and eco-friendly installations noted; however, absence of some amenities like a kettle.
Value for Money
8.59
Most reviews indicate good value, but some mentioned high breakfast prices.
Food and Beverage
7.64
Breakfast quality received mixed reviews; some reported shortages and quality issues.
Overall Experience
8.61
Overall a positive experience, despite some concerns, and guests expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 19:53

Property Description

Leafy Setting and Convenient Location
Nestled near the Peace Memorial, business area of Folie-Couvrechef, and Caen Carpiquet airport, The Originals City, Hôtel Otelinn, Caen (Inter-Hotel) offers a tranquil escape with easy access to key destinations.

Comfortable Accommodation with Modern Amenities
Guestrooms at Hôtel Otelinn provide a cosy and functional living space, ideal for short stays. Enjoy modern amenities and a pleasant ambiance for a relaxing stopover.

On-Site Facilities and Dining Options
Indulge in the covered, heated swimming pool, free WiFi, satellite TV, and ample parking. Relish traditional cuisine at the hotel's restaurant, with the option to dine al fresco on the outdoor terrace during warmer seasons.

Book your stay now at The Originals City, Hôtel Otelinn, for a delightful blend of comfort and convenience.

Important information:

Please note that the swimming pool is open from 10:00 to 12:00 and from 14:00 to 20:00.

Extra beds and baby cots are available on site. Please contact the hotel to have access to this service.

Please note that guests are required to show the credit card used when booking upon arrival and the name must match the one on the booking.

The pool is closed until April 5th 2023Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Fri, Feb 13, 2026 until Thu, Apr 30, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CFR

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 1407 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.6
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 7.64
Overall Experience: 8.61
S
Stephen • couple • gb
8
Comfortable
Pros:

Good restaurant.

Cons:

Not much to dislike

2026-04-16 • via Nuitee
A
Anne-Cécile • family_with_children • fr
8
2026-04-16 • via Nuitee
L
Lieven • solo_traveller • be
7
2026-04-13 • via Nuitee
M
Mickael • solo_traveller • fr
7
Prix petit déjeuner excessif
Pros:

L'emplacement

Cons:

Le prix du petit déjeuner par rapport à la offre

2026-04-12 • via Nuitee
B
Béatrice • family_with_children • fr
9
2026-04-11 • via Nuitee
J
Jannick • couple • fr
9
Bon rapport qualité prix
Pros:

Chambre confortable
Hotel bien situé

Cons:

Petit déjeuner

2026-04-08 • via Nuitee
C
Constantin • extended_group • ie
7
Perfect for an overnight stay
2026-04-07 • via Nuitee
N
Nathalie • couple • fr
8
2026-04-04 • via Nuitee
G
Gaetan • family_with_children • fr
10
2026-04-03 • via Nuitee
B
Bernadette • couple • gb
8
Nice hotel in a good location
Pros:

It's a great stop for us for the early morning ferry back to Portsmouth. Particularly great that our dog is welcome in the restaurant too and free parking is a nice bonus. It's also within walking distance of the Caen Memorial Museum, which is fantastic.

2026-04-01 • via Nuitee
M
Mathias Grognet • couple • fr
8
2026-04-01 • via Nuitee
S
sebastien • family_with_children • fr
9
Cons:

Comme d'hab le café avec ce type de machine .
Mais mais mais mais la cafetière Nespresso dans la chambre top voir très top .

2026-03-31 • via Nuitee
A
Amandine • family_with_children • fr
10
2026-03-31 • via Nuitee
N
Nathalie • family_with_children • fr
10
Pros:

Personnel très agréable, en particulier, la personne responsable des petits déjeuners.

Cons:

RAS

2026-03-30 • via Nuitee
S
SIMON • family_with_children • fr
9
Pros:

Proximité du mémorial de Caen.
Calme et qualité de la literie
Acceuil et attention du personnel

Cons:

Peut-être la climatisation un peu bruyante mais rien de dramatique

2026-03-30 • via Nuitee
M
maria • family_with_children • fr
8
2026-03-30 • via Nuitee
D
Didier • family_with_children • be
10
Pros:

L'endroit, le calme, la chambre cocoon, les petits déjeuners servis un quart d'heure avant l'horaire.

Cons:

Rien

2026-03-29 • via Nuitee
E
ELISA • family_with_children • fr
9
2026-03-29 • via Nuitee
L
LD • solo_traveller • fr
9
A côté du Mémorial de Caen
Pros:

J'ai choisi cet hôtel car le lendemain je devais aller au Mémorial de Caen.
Le petit déjeuner.

Cons:

rien à signaler

2026-03-28 • via Nuitee
S
Stéphanie • solo_traveller • fr
9
2026-03-28 • via Nuitee