Sure Hotel by Best Western Caen Memorial

Hotels
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Sure Hotel by Best Western
8.5 (1389 reviews)
9 Rue KARL PROBST , Caen , fr

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Cons:
Cleanliness issues
High breakfast prices

Categories

Cleanliness
7.64
Some guests reported issues with hair from previous visitors and minor cleanliness concerns.
Service
9.11
Generally reported as friendly and attentive; however, some mentioned minor delays in service.
Location
9.15
Location praised for being calm and near important sites, making it convenient for both leisure and business.
Room Quality
8.6
Rooms are described as spacious and comfortable, though some minor issues with noise.
Amenities
8.63
New and eco-friendly installations noted; however, absence of some amenities like a kettle.
Value for Money
8.59
Most reviews indicate good value, but some mentioned high breakfast prices.
Food and Beverage
7.64
Breakfast quality received mixed reviews; some reported shortages and quality issues.
Overall Experience
8.61
Overall a positive experience, despite some concerns, and guests expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 19:53

Property Description

Leafy Setting and Convenient Location
Nestled near the Peace Memorial, business area of Folie-Couvrechef, and Caen Carpiquet airport, The Originals City, Hôtel Otelinn, Caen (Inter-Hotel) offers a tranquil escape with easy access to key destinations.

Comfortable Accommodation with Modern Amenities
Guestrooms at Hôtel Otelinn provide a cosy and functional living space, ideal for short stays. Enjoy modern amenities and a pleasant ambiance for a relaxing stopover.

On-Site Facilities and Dining Options
Indulge in the covered, heated swimming pool, free WiFi, satellite TV, and ample parking. Relish traditional cuisine at the hotel's restaurant, with the option to dine al fresco on the outdoor terrace during warmer seasons.

Book your stay now at The Originals City, Hôtel Otelinn, for a delightful blend of comfort and convenience.

Important information:

Please note that the swimming pool is open from 10:00 to 12:00 and from 14:00 to 20:00.

Extra beds and baby cots are available on site. Please contact the hotel to have access to this service.

Please note that guests are required to show the credit card used when booking upon arrival and the name must match the one on the booking.

The pool is closed until April 5th 2023Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Fri, Feb 13, 2026 until Thu, Apr 30, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CFR

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 1389 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.6
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 7.64
Overall Experience: 8.61
L
LD • solo_traveller • fr
9
A côté du Mémorial de Caen
Pros:

J'ai choisi cet hôtel car le lendemain je devais aller au Mémorial de Caen.
Le petit déjeuner.

Cons:

rien à signaler

2026-03-28 • via Nuitee
S
Stéphanie • solo_traveller • fr
9
2026-03-28 • via Nuitee
F
Francesco • family_with_children • it
4
Sconsigliato
Pros:

Silezioso

Cons:

La colazione, pagata anticipatamente, ma assolutamente indecente, la macchina non erogava il cappuccino ed il personale mi ha candidamente detto di aggiungere latte freddo al caffé perché non si poteva fare altro. In verità il personale non faceva nulla per rendere la colazione almeno decente. Mancava tutto il dolce... Arriverà.... In compenso nel bel mezzo della sala un cane da 40 chili che perdeva bava dappertutto.

2026-03-27 • via Nuitee
J
John • family_with_children • fr
10
excellente
Pros:

petit-déjeuner, chambre, personnel

2026-03-26 • via Nuitee
C
Cornec • solo_traveller • fr
6
RAS
Pros:

RAS

Cons:

la restauration. Pas génial

2026-03-26 • via Nuitee
S
Sandra • family_with_children • us
8
Pros:

Confortable stay

Cons:

Handicap room and I didn’t need it . Very hardy to take a shower

2026-03-26 • via Nuitee
D
dominique • solo_traveller • fr
9
Séjour pour le business mais hôtel très agréable et le restaurant de bonne qualité
2026-03-24 • via Nuitee
L
Lena • couple • de
10
Тихое место для отдыха, отличный завтрак, частная парковка и очень вежливый персонал.
Pros:

Великолепный отель, хороший завтрак, очень чисто, есть частная парковка.

2026-03-23 • via Nuitee
R
Roger • family_with_children • be
7
Pros:

Personnel, propreté

Cons:

Le petit déjeuner, très succinct et où il manquait pas mal de choses.

2026-03-22 • via Nuitee
R
regine • solo_traveller • fr
9
Très bien
Pros:

La déco , l’accueil le confort

Cons:

L accès

2026-03-22 • via Nuitee
M
Mary • family_with_children • gb
10
Pros:

Friendly staff

Cons:

Everything was great

2026-03-18 • via Nuitee
A
anne • family_with_children • fr
8
2026-03-17 • via Nuitee
P
P • couple • nl
8
Keurig schoon hotel voor redelijke prijs
Pros:

Gekozen voor standaardkamer. Die was niet erg ruim, maar keurig in orde. Alles goed schoon. Mooie badkamer, goed bed. Goede kussens. Geluidsisolatie vanuit gang en andere kamers leek prima in orde: niets gehoord. Vriendelijk personeel. Gegeten in het restaurant, die niet erg gezellig is, maar wel erg goed eten serveerde.

Cons:

Airco was voorgeprogrammeerd, kon daardoor niet goed genoeg koelen. Zelfs bij koud weer buiten was het daardoor warm in de kamer. Raam kon gelukkig wel open, maar gaf toegang aan geluid van de snelweg. Toch goed geslapen.

2026-03-16 • via Nuitee
I
Isabelle METAIS • couple • fr
10
Très bon séjour dans un lieu calme et confortable.
Pros:

Le calme, le confort et la propreté

2026-03-15 • via Nuitee
G
Guyot • solo_traveller • fr
7
2026-03-11 • via Nuitee
C
Claude • couple • fr
8
Pros:

Séjour court et confortable
Table agréable

2026-03-11 • via Nuitee
B
BERNARD • couple • fr
10
Sympa
Pros:

Confort et gentillesse du personnel

Cons:

Je cherche

2026-03-09 • via Nuitee
V
Violaine • family_with_children • fr
10
Pros:

Accueil impeccable, hotel très propre, la salle de sport est un plus.
Le restaurant est très bien.

2026-03-08 • via Nuitee
P
Philippe • couple • fr
9
Pros:

L'accueil, particulierement gentil, de jour comme en soirée, le calme, la propreté, la facilité pour se garer, la présence de recharges électriques (payantes), présence magazines, romans, bonbons pour les enfants..
Literie très confortable..

Cons:

Quelques imperfections et oublis que nous avons signalés et qui vont être réglés

2026-03-08 • via Nuitee
M
Margaritha • family_with_children • nl
8
Good sleep, clean, kind staff, poor breakfast.
Pros:

Vriendelijk personeel, heel behulpzaam.
Super matrassen.

Cons:

Het ontbijt. Geen bruine brood, wit toastbrood was uitgedroogd.
Weinig keuze.

2026-03-08 • via Nuitee