Sure Hotel by Best Western Caen Memorial

Hotels
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Sure Hotel by Best Western
8.5 (1363 reviews)
9 Rue KARL PROBST , Caen , fr

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Cons:
Cleanliness issues
High breakfast prices

Categories

Cleanliness
7.64
Some guests reported issues with hair from previous visitors and minor cleanliness concerns.
Service
9.11
Generally reported as friendly and attentive; however, some mentioned minor delays in service.
Location
9.15
Location praised for being calm and near important sites, making it convenient for both leisure and business.
Room Quality
8.6
Rooms are described as spacious and comfortable, though some minor issues with noise.
Amenities
8.63
New and eco-friendly installations noted; however, absence of some amenities like a kettle.
Value for Money
8.59
Most reviews indicate good value, but some mentioned high breakfast prices.
Food and Beverage
7.64
Breakfast quality received mixed reviews; some reported shortages and quality issues.
Overall Experience
8.61
Overall a positive experience, despite some concerns, and guests expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 19:53

Property Description

Leafy Setting and Convenient Location
Nestled near the Peace Memorial, business area of Folie-Couvrechef, and Caen Carpiquet airport, The Originals City, Hôtel Otelinn, Caen (Inter-Hotel) offers a tranquil escape with easy access to key destinations.

Comfortable Accommodation with Modern Amenities
Guestrooms at Hôtel Otelinn provide a cosy and functional living space, ideal for short stays. Enjoy modern amenities and a pleasant ambiance for a relaxing stopover.

On-Site Facilities and Dining Options
Indulge in the covered, heated swimming pool, free WiFi, satellite TV, and ample parking. Relish traditional cuisine at the hotel's restaurant, with the option to dine al fresco on the outdoor terrace during warmer seasons.

Book your stay now at The Originals City, Hôtel Otelinn, for a delightful blend of comfort and convenience.

Important information:

Please note that the swimming pool is open from 10:00 to 12:00 and from 14:00 to 20:00.

Extra beds and baby cots are available on site. Please contact the hotel to have access to this service.

Please note that guests are required to show the credit card used when booking upon arrival and the name must match the one on the booking.

The pool is closed until April 5th 2023Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Fri, Feb 13, 2026 until Thu, Apr 30, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CFR

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 1363 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.6
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 7.64
Overall Experience: 8.61
J
Juan Carlos • family_with_children • es
9
2026-02-08 • via Nuitee
M
Marie • solo_traveller • fr
10
Étape reposante et agréable
Pros:

Le personnel est extrêmement agréable. L'hôtel est joli et calme, la literie très confortable. Le petit-déjeuner est varié et gourmand. C'est un plaisir de trouver un hôtel comme celui-ci après beaucoup d'heures de route. Et la cerise sur le gâteau, les chiens y sont admis.

Cons:

C'était parfait.

2026-02-08 • via Nuitee
L
Lléana • family_with_children • fr
10
2026-01-29 • via Nuitee
Y
YVON • couple • fr
10
2026-01-28 • via Nuitee
J
Janice • family_with_children • pt
8
Pros:

The girl on reception was very helpful. Even helped us to order a take away.

Cons:

We were not told the restaurant would not be open

2026-01-27 • via Nuitee
C
Catherine • family_with_children • fr
9
2026-01-27 • via Nuitee
M
Marina • family_with_children • fr
9
Pros:

Accueil parfait, chambre très bien équipée et confortable

Cons:

Un petit bémol pour le petit déjeuner arrivé a 9h10 pour une fin a 9h30 et plus aucune viennoiseries.
Nous avons mangé malgré tout 😀

2026-01-26 • via Nuitee
K
Karen • couple • de
8
Für Zwischenstopp ideal
Pros:

Alles vorhanden für einen kurzen Zwischenstopp. Das Zimmer ist frisch renoviert. Die Reservierung mit Einchecken war unkompliziert und das Hotelpersonal sehr freundlich.

2026-01-25 • via Nuitee
C
Christophe • couple • fr
10
Bon rapport qualité prix
Pros:

Très propre, au calme

2026-01-25 • via Nuitee
B
Brigitte • solo_traveller • fr
8
2026-01-23 • via Nuitee
P
Patricia • family_with_children • fr
8
Pros:

Le +, chambre pour l'adolescent.

Cons:

Rien.

2026-01-22 • via Nuitee
C
Christophe • couple • fr
8
2026-01-21 • via Nuitee
I
Inès • couple • fr
9
2026-01-20 • via Nuitee
M
Mathilde • couple • fr
7
Agréable malgré les voisins irrespectueux, indépendant de la volonté du personnel.
Pros:

Le personnel et le petit déjeuner, très bien. Équipements OK. Personnel réactif même à une heure avancée.

Cons:

Voisinage trop bruyant que le personnel n'a pas pu faire taire, malgré leurs interventions.

2026-01-20 • via Nuitee
I
Isaac • couple • fr
10
Génial, et surtout très agréable
Pros:

L’emplacement, le calme, le personnel était très accueillant et surtout la propreté de l’établissement

2026-01-19 • via Nuitee
C
Claudine • family_with_children • fr
9
Pros:

La situation géographique à proximité du Mémorial de Caen, une agréable piscine propre et bien entretenue, une table tout à fait correcte avec certains mets faits maison. Un personnel agréable.

2026-01-19 • via Nuitee
C
Corinne • couple • fr
10
2026-01-19 • via Nuitee
K
Karine • solo_traveller • fr
7
Correspond à mes attentes
2026-01-19 • via Nuitee
C
Christophe • solo_traveller • fr
10
Pros:

L'accueil et la disponibilité du personnel

2026-01-19 • via Nuitee
C
Christophe • couple • fr
5
J'ai eu un incident avec là télévision Le responsable à été très correct. Gentil courtois 10/10
Pros:

Bonjour j'ai aimé le style de l'hôtel

Cons:

Quand je suis arrivé le Soir j'ai été accueilli Pas comme j'aurai pensé Mais suis arrivé Tard

2026-01-19 • via Nuitee