Hilton Garden Inn Wooster

Hotels
•
Hilton Garden Inn
7.8 (121 reviews)
959 Dover Road , Wooster , US
+1 330-202-7701

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
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Review Highlights

Pros:
Very clean rooms (multiple mentions)
Friendly, attentive and accommodating staff
Excellent location for family
Excellent banquet/event service
Delicious catered food
Cons:
Housekeeping missed a room on one occasion
Breakfast is charged (not included)
Breakfast items cooked to order rather than buffet (mixed reaction)

Categories

Cleanliness
8.2
Multiple guests explicitly praised cleanliness ('Very clean', 'Very Clean!', 'it was very clean'), though one guest reported a housekeeping miss in their room.
Service
8.6
Service is frequently highlighted positively: 'great staff', 'everyone was kind', 'very helpful', and banquet staff described as attentive and accommodating.
Location
8
Explicitly noted as an 'excellent location to family' in a review; otherwise not heavily discussed.
Room Quality
7.8
No detailed comments on room amenities or comfort beyond a housekeeping issue; Standard quality for this hotel tier.
Amenities
7.8
Not specifically mentioned in reviews. Standard quality for this hotel tier.
Value for Money
6.8
Some negative mentions around cost: guests noted they had to pay for breakfast, which lowered perceived value despite generally positive event value.
Food and Beverage
7.6
Mixed feedback: banquet/catered food was praised as 'delicious' for the rehearsal dinner, while breakfast had points of friction (pancakes cooked to order, guests paying for breakfast).
Overall Experience
7.6
Overall impressions are positive (perfect rehearsal dinner, helpful staff, very clean) but tempered by isolated negatives like a missed housekeeping visit and charges for breakfast.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:16

Property Description

Modern Amenities and Services
The Hilton Garden Inn Wooster offers a range of modern amenities, including a state-of-the-art fitness center and an on-site convenience store. Guests can enjoy complimentary breakfast at the Great American Grill restaurant and make use of in-room microwaves and refrigerators.

Convenient Location
Located near the ATI/OARDC Ohio State University campus, this hotel is close to attractions like the Shisler Conference Center and Fisher Auditorium. Guests can explore Ohio's Amish country and visit the Pro Football Hall of Fame, all just a short distance away.

Comfortable Accommodations
Experience friendly service and comfortable accommodations at the Wooster Hilton Garden Inn. Whether you're here for business or leisure, this hotel provides a welcoming environment for all guests.

Book your stay at the Hilton Garden Inn Wooster for a delightful blend of modern amenities, convenient location, and comfortable accommodations.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLE

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 121 reviews
Cleanliness: 8.2
Service: 8.6
Location: 8
Room Quality: 7.8
Amenities: 7.8
Value for Money: 6.8
Food and Beverage: 7.6
Overall Experience: 7.6
A
Ashley • solo_traveller • us
10
2026-10-30 • via Nuitee
W
Wendy • solo_traveller • us
9
2026-10-29 • via Nuitee
L
Lou Ann • family_with_children • us
10
Very clean, great staff, & excellent location to family
Pros:

Did not partake in breakfast

Cons:

Not applicable

2026-10-13 • via Nuitee
J
John • solo_traveller • us
9
Cons:

Housekeep got slacked one in my room.

2026-10-13 • via Nuitee
S
Savannah • solo_traveller • us
10
2026-09-16 • via Nuitee
B
Brenda • couple • us
10
2026-09-12 • via Nuitee
J
Julie • solo_traveller • us
10
Pros:

Excellent service everyone was kind..it was very clean. They were very helpful.

Cons:

The pancakes at the breakfast cook to order.

2026-09-05 • via Nuitee
C
Chris • solo_traveller • us
10
Great!
Pros:

Very Clean!

Cons:

Had to pay for breakfast.

2026-08-29 • via Nuitee
T
Theodore • solo_traveller • us
9
2026-08-25 • via Nuitee
S
Sara • couple • us
9
2026-08-10 • via Nuitee
G
glenda • couple • us
9
2026-08-02 • via Nuitee
M
Megan • extended_group • us
7
2026-07-13 • via Nuitee
C
christophersI8478YY • Family
10
A Perfect Wedding Rehearsal Dinner!
Pros:

We recently hosted a wedding rehearsal dinner, for 40 guests, in the banquet room at the Hilton Garden Inn – Wooster, OH, and it was absolutely perfect. The entire experience set a wonderful tone for the wedding weekend.
Why We Highly Recommend This Venue:
• Attentive staff: The team anticipated our needs and kept the evening running smoothly.
• Accommodating service: They effortlessly handled last-minute seating changes without any hesitation and made helpful suggestions.
• Delicious food: Every dish served was fresh, flavorful, and highly praised by our guests. Using the Hotel’s caterer made the process easy.
• Beautiful ambiance: The room setup provided a warm, intimate atmosphere perfect for a celebration.
The flawless service and great food made for a special night completely stress-free and memorable.

2026-07-06 • via Tripadvisor
I
Ian • couple • us
10
2026-06-05 • via Nuitee
S
S9883JJpaigeb • Business
10
Awesome guest experience and cookies at the front. Had a wrong booking date and Laney was able to help us though it.
Pros:

Laney helped us rebook our 3rd part reservation, I booked it for the wrong dates and she was patient and kind as we worked though it for us to be able to stay at the correct dates. I can appreciate it as we travel for work and needed a nice place to stay.

2026-05-04 • via Tripadvisor
D
Deborah • couple • us
10
The overall stay was great
Pros:

I was disappointed that the bar and restaurant was closed for the weekend. I didn't realize that breakfast wasn't free

2026-05-02 • via Nuitee
4
4pattyc • Family • Baldwinsville, Finger Lakes, New York
10
Great quick stay
Pros:

We walked in after a long day of driving and after a few minutes, was welcomed by a friendly face! We were able to get a room without a problem. The super friendly woman at the desk recognized that we were exhausted and gave us a room away from the elevator in order to relax and sleep. The room was clean and the a/c-once we looked at the thermostat-was cranking. The water was hot and the bathroom spotless. I love the new bath products by the way. Should have the liquid hand soap by the sink but that’s just an idea!

2026-04-29 • via Tripadvisor
3
371heathh • Business
10
Great Meeting
Pros:

Araenae was very helpful as was the entire staff! This was a clean comfortable and relaxing environment for our team and clients. If using the Gazebo room I suggest requesting that the temperature be turned down the night before as the HVAC system could not keep up once we were all gathered. Since we are headquartered in Wooster we intend to book again.

2026-04-15 • via Tripadvisor
L
Lisa • family_with_children • us
10
2026-01-23 • via Nuitee
L
Lauren • couple • us
10
2026-01-19 • via Nuitee