Hilton Garden Inn Wooster

Hotels
Hilton Garden Inn
8.4 (230 reviews)
959 Dover Road , Wooster , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Cons:
No complimentary breakfast
Mold in bathroom

Categories

Cleanliness
7.98
Several mentions of cleanliness, but also reported mold in bathrooms.
Service
9.45
Majority of reviews praised friendly and helpful staff.
Location
8.99
Location was frequently considered convenient and appreciated.
Room Quality
8.44
Rooms were described as decent with some positive notes.
Amenities
7.97
Limited breakfast options and bar hours affected perception.
Value for Money
7.43
Many noted high costs for the lack of certain amenities.
Food and Beverage
7.98
Food service was good, but breakfast not included.
Overall Experience
8.95
Most reviewers had a positive overall sentiment despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:05

Property Description

Modern Amenities and Services
The Hilton Garden Inn Wooster offers a range of modern amenities, including a state-of-the-art fitness center and an on-site convenience store. Guests can enjoy complimentary breakfast at the Great American Grill restaurant and make use of in-room microwaves and refrigerators.

Convenient Location
Located near the ATI/OARDC Ohio State University campus, this hotel is close to attractions like the Shisler Conference Center and Fisher Auditorium. Guests can explore Ohio's Amish country and visit the Pro Football Hall of Fame, all just a short distance away.

Comfortable Accommodations
Experience friendly service and comfortable accommodations at the Wooster Hilton Garden Inn. Whether you're here for business or leisure, this hotel provides a welcoming environment for all guests.

Book your stay at the Hilton Garden Inn Wooster for a delightful blend of modern amenities, convenient location, and comfortable accommodations.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLE

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 230 reviews
Cleanliness: 7.98
Service: 9.45
Location: 8.99
Room Quality: 8.44
Amenities: 7.97
Value for Money: 7.43
Food and Beverage: 7.98
Overall Experience: 8.95
C
Chris solo_traveller us
10
Great!
Pros:

Very Clean!

Cons:

Had to pay for breakfast.

2026-08-29 via Nuitee
T
Theodore solo_traveller us
9
2026-08-25 via Nuitee
S
Sara couple us
9
2026-08-10 via Nuitee
G
glenda couple us
9
2026-08-02 via Nuitee
M
Megan extended_group us
7
2026-07-13 via Nuitee
C
christophersI8478YY Family
10
A Perfect Wedding Rehearsal Dinner!
Pros:

We recently hosted a wedding rehearsal dinner, for 40 guests, in the banquet room at the Hilton Garden Inn – Wooster, OH, and it was absolutely perfect. The entire experience set a wonderful tone for the wedding weekend.
Why We Highly Recommend This Venue:
• Attentive staff: The team anticipated our needs and kept the evening running smoothly.
• Accommodating service: They effortlessly handled last-minute seating changes without any hesitation and made helpful suggestions.
• Delicious food: Every dish served was fresh, flavorful, and highly praised by our guests. Using the Hotel’s caterer made the process easy.
• Beautiful ambiance: The room setup provided a warm, intimate atmosphere perfect for a celebration.
The flawless service and great food made for a special night completely stress-free and memorable.

2026-07-06 via Tripadvisor
I
Ian couple us
10
2026-06-05 via Nuitee
S
S9883JJpaigeb Business
10
Awesome guest experience and cookies at the front. Had a wrong booking date and Laney was able to help us though it.
Pros:

Laney helped us rebook our 3rd part reservation, I booked it for the wrong dates and she was patient and kind as we worked though it for us to be able to stay at the correct dates. I can appreciate it as we travel for work and needed a nice place to stay.

2026-05-04 via Tripadvisor
D
Deborah couple us
10
The overall stay was great
Pros:

I was disappointed that the bar and restaurant was closed for the weekend. I didn't realize that breakfast wasn't free

2026-05-02 via Nuitee
4
4pattyc Family Baldwinsville, Finger Lakes, New York
10
Great quick stay
Pros:

We walked in after a long day of driving and after a few minutes, was welcomed by a friendly face! We were able to get a room without a problem. The super friendly woman at the desk recognized that we were exhausted and gave us a room away from the elevator in order to relax and sleep. The room was clean and the a/c-once we looked at the thermostat-was cranking. The water was hot and the bathroom spotless. I love the new bath products by the way. Should have the liquid hand soap by the sink but that’s just an idea!

2026-04-29 via Tripadvisor
3
371heathh Business
10
Great Meeting
Pros:

Araenae was very helpful as was the entire staff! This was a clean comfortable and relaxing environment for our team and clients. If using the Gazebo room I suggest requesting that the temperature be turned down the night before as the HVAC system could not keep up once we were all gathered. Since we are headquartered in Wooster we intend to book again.

2026-04-15 via Tripadvisor
L
Lisa family_with_children us
10
2026-01-23 via Nuitee
L
Linda couple us
6
Cons:

Not providing coffee water without a charge
The coffee in the lobby was not taken care of or restocked
Couldn’t eat supper in house Saturday as the kitchen was closed
The restrooms were not senior friendly! Low toilets and having to step over a tub without convenient grab bars outside the tub!
Other places offer free breakfast

2026-01-19 via Nuitee
L
Lauren couple us
10
2026-01-19 via Nuitee
J
Janel couple us
9
2026-01-19 via Nuitee
L
Linda family_with_children us
6
Cons:

One ad said free breakfast but it wasn’t!
Charging for 2 waters for coffee
The coffee in the lobby wasn’t kept stocked
Over-priced

2026-01-19 via Nuitee
N
nancydX8107XN Friends getaway
10
Small group gathering
Pros:

Araenae Canfield did a great job organizing our small group event. She made sure everything was in order for us and ready. Her organization was exceptional. Tracy did a superb job serving and cooking our meal.
Thank you!

2025-12-13 via Tripadvisor
D
Departure66403563402 Friends getaway
10
Secret sisters lunch
Pros:

Tracy made wonderful food ... We Everything was very yummy ....Ray was a excellent host how fun thank you .What a great time

2025-12-13 via Tripadvisor
W
William couple us
3
I expected more from a Hilton hotel
Pros:

Location

Cons:

This was the first time that I have ever heard of a hotel that did not offer a complimentary minimal fee breakfast such as do it your self waffles or sausage and biscuits or cereal
For $200 a night it was pretty sad

2025-10-11 via Nuitee
4
410StaceyB Couples Charleston, South Carolina
4
Rude staff
Pros:

No, we did not have reservations. They had rooms available. But I have never been turned away because of a 5-night minimum. I can see 2, especially on weekends. But 5???

The woman at the desk was definitely not customer service oriented. Three other hotels, some booked, some with only 1 smoking room left. All of the people were very nice and helpful. This woman acted like we had some contagious disease

2025-10-10 via Tripadvisor