Hampton Inn & Suites Mountain View

Hotels
Hampton Inn
8.5 (357 reviews)
390 Moffett Boulevard , Mountain View , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Excellent location
Good breakfast options
Cons:
Noisy rooms due to thin walls
Issues with front desk service
Renovation disturbances

Categories

Cleanliness
7.64
Mixed sentiments: some clean rooms mentioned, but issues with renovations and thin walls affecting cleanliness perception.
Service
9.11
Friendly staff and helpful service noted, although one negative experience with front desk check-in.
Location
9.15
Excellent location for accessing local amenities and safety during walks.
Room Quality
8.1
Clean and spacious rooms described positively, but some issues noted with noise.
Amenities
8.63
Good breakfast and basic amenities present, but some guests noted unreliable features.
Value for Money
8.59
Overall good value based on room quality and services despite some downsides.
Food and Beverage
8.14
Breakfast quality varied among guests; some enjoyed it, others found it lacking.
Overall Experience
8.61
Generally positive with some room for improvements, positive enough to consider staying again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:58

Property Description

Convenient Location
Situated in downtown Mountain View, California, the Hampton Inn and Suites is just 2 miles from Bayshore Sunnyvale Golf Course, offering a central location for both leisure and business travelers.

Comfortable Accommodations
Each room is equipped with modern amenities including a microwave, refrigerator, and coffee maker. The warmly decorated rooms feature carpeted floors, cable TV, and a work desk, providing a comfortable stay for guests.

Great Facilities
Guests can enjoy complimentary access to the gym and hot tub during their stay. The hotel also offers a business center and free on-site parking, ensuring convenience and relaxation for all visitors.

Book your stay at the Hampton Inn and Suites Mountain View for a perfect blend of comfort and convenience during your visit to the area.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Property Policies

  • Parking

    No parking available.

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 357 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.14
Overall Experience: 8.61
H
Harry couple us
8
2026-01-25 via Nuitee
A
Allysha family_with_children us
9
2026-01-19 via Nuitee
D
Deborah couple us
9
Clean, comfortable, excellent location.
Pros:

The room and property were clean and comfortable, as usual. Shortly after we checked out, I received an email that I had left my kindle in the room. I would have not known that until 8 hours and 350 miles later.

Cons:

I would have liked a place to charge my phone next to the bed on both sides.

2026-01-19 via Nuitee
K
Kiyong solo_traveller kr
9
2026-01-15 via Nuitee
C
contreras couple us
9
2026-01-11 via Nuitee
S
Sumit couple in
9
2025-12-31 via Nuitee
C
Charles couple us
9
Excellent location for services of all kinds!!
Pros:

Breakfast was great! Lots of eating and drink options provided.

Cons:

The Inn was in the process of being renovated and the day to day accumulation of old carpet, boxes and floor molding material was left at the base of the elevator exit/entry. Not the best look.

2025-12-27 via Nuitee
S
Sumit family_with_children in
9
2025-12-25 via Nuitee
L
Les Ham extended_group us
6
Comfortable stay in a quite, clean room in a convenient location
Pros:

The hotel was good and breakfast one of the cleanest freshest self serve breakfast I have had in a while. The iPhone door key was a little unreliable and I had to get a keycard late on Saturday.
The hotel rooms are very fresh and clean. I never did find the exercise room
Overall a much better than average stay

Cons:

Make the iPhone key a little reliable
Information on the exercise room

2025-12-08 via Nuitee
M
Mohammed solo_traveller eg
10
2025-11-29 via Nuitee
A
Avila extended_group us
10
2025-11-27 via Nuitee
D
Debra couple us
8
2025-11-23 via Nuitee
R
Roger couple us
8
2025-11-23 via Nuitee
P
PARK solo_traveller kr
10
2025-11-19 via Nuitee
L
Lisa extended_group us
10
Excellent. Will be back.
Pros:

The breakfast was good. The rooms were spacious and clean. Location was close enough to downtown you could walk.

2025-11-16 via Nuitee
L
Laurene couple us
4
Beware
Pros:

Location was good for our purposes. Breakfast was good.

Cons:

Front desk girl on check in was reluctant to let us check-in 45 min earlier than the 3 pm check in despite the property being totally empty. We were told to wait. 10 min later, we were given a room but it was the absolutely worse room in the building. I think that was our "retribution" for requesting an early check in. The room, although newly refurbished and pretty, was directly beneath the air handlers on the roof. Every 20-30 min, a loud mechanical thud followed by rumbling and a vibration through the entire room would rouse you from sleep or whatever you were doing. We had no sleep that night. The next day we requested a room change. Unless your guest is comatose, no one should be placed in room 347! Never. Close it up and use it for storage! I think the front desk girl did this intentionally. Inexcusable.

2025-11-11 via Nuitee
J
James solo_traveller us
5
will not go back. Checked out early.
Pros:

Breakfast was terrible. Processed basic crap.

Cons:

Food, location, noise was terrible, construction going on.

2025-11-10 via Nuitee
T
Tricia solo_traveller us
9
2025-11-10 via Nuitee
J
Jessie couple us
4
We had a good stay till someone complained about us watching a movie to loud , the hotel need to work on sealing the roo
Pros:

Very cleanly

Cons:

The walls were paper thin could here other people , door want sealed had a big gap under neither

2025-10-29 via Nuitee
M
Mrs. Cavin couple us
1
2025-10-22 via Nuitee