Mercure Bergamo Centro Palazzo Dolci

Hotels
•
Mercure
8.4 (6544 reviews)
Viale Papa Giovanni XXIII, 100 , Bergamo , it

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast variety
Spacious rooms
Cons:
Cleanliness issues
Strict check-in time
Some missing amenities

Categories

Cleanliness
7.54
Some reviews indicated cleanliness issues, including unvacuumed floors.
Service
9.01
Overall helpful and friendly staff, contributing positively to the experience.
Location
9.05
Centrally located near the train station, making it convenient for guests.
Room Quality
8
Spacious rooms were noted, although some rooms had less appealing views.
Amenities
8.03
Provided basic amenities, although some guests noted a lack of certain items.
Value for Money
7.99
Generally satisfactory considering the price, but some expected more.
Food and Beverage
9.04
Breakfast was reported as plentiful and diverse.
Overall Experience
8.51
Overall a positive experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 23:40

Property Description

Luxurious Accommodation
Experience comfort and convenience in our air-conditioned rooms with free Wi-Fi and modern amenities like an electric kettle, flat-screen TV, and minibar.

Convenient Location
Located just 300 meters from Bergamo Train Station, our 4-star hotel offers excellent transport links to Orio al Serio Airport, Milan, and the lakes. Explore the city easily with good bus connections to the airport, Bergamo Old Town, and Donizetti Theatre.

Delightful Dining Experience
Start your day with a delicious breakfast featuring a wide variety of sweet and savoury options. Unwind in the evening at L'Accademia bar with fine wines and appetizers. Don't forget to take advantage of discounted rates at nearby partner restaurants.

Book now for an unforgettable stay at Mercure Bergamo Palazzo Dolci!

Important information:

When booking a Non-Refundable Rate, please note that the credit card used for the booking must be shown at check-in. Otherwise payment will be requested by another means, and the original card used for the booking will be re-credited.

If the name on the credit card used for the booking does not correspond to the guest staying at the property, a third-party authorization by the cardholder must be submitted at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BGY

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.4
Based on 6544 reviews
Cleanliness: 7.54
Service: 9.01
Location: 9.05
Room Quality: 8
Amenities: 8.03
Value for Money: 7.99
Food and Beverage: 9.04
Overall Experience: 8.51
J
Jakub • couple • cz
9
2026-02-14 • via Nuitee
A
alessandro • solo_traveller • it
7
2026-02-14 • via Nuitee
R
Rachel • couple • gb
10
Excellent short stay
Pros:

Clean location and comfy beds

2026-02-14 • via Nuitee
A
Ana • couple • pt
7
Pros:

Conforto

Cons:

Éramos 2 pessoas mas tínhamos cama extra feita

2026-02-14 • via Nuitee
L
Laura • couple • es
9
2026-02-14 • via Nuitee
I
Ilaria • couple • it
6
2026-02-14 • via Nuitee
E
ed_ohler • couple • pt
10
Excelente estadia. A melhor localização, quarto confortável e de qualidade.
Pros:

Excelente localização, staff simpático, quarto espaçoso, confortável e com isolamento térmico e sonoro de elevada qualidade. O pequeno almoço é muito variado e ainda assim há diversas opções na zona para refeições.

Cons:

A zona de refeição do pequeno almoço podia ser melhor explorada. Uma das noites chegámos em hora de ponta e haviam várias pessoas de pé à espera de mesa para sentar.

2026-02-14 • via Nuitee
A
Aleksandra • couple • pl
10
2026-02-13 • via Nuitee
S
Stelian • couple • ro
10
2026-02-13 • via Nuitee
A
ANGELA • extended_group • it
8
2026-02-13 • via Nuitee
N
Natalia • couple • mt
10
2026-02-13 • via Nuitee
S
S • solo_traveller • it
8
2026-02-13 • via Nuitee
R
Roberta • couple • fr
8
2026-02-12 • via Nuitee
A
ANNA • couple • gr
8
2026-02-12 • via Nuitee
L
Liudmila • family_with_children • lt
6
2026-02-12 • via Nuitee
V
VIKTORYIA • couple • pl
10
Pros:

Расположение - супер) до вокзала 2 минуты пешком, до аэропорта прямой автобус - 10-12 минут, старый город тоже в близкой доступности) сам номер - был идеален) большой, очень большой!, красивый, чистый)
Завтрак отличный, всего было достаточно, все было вкусно)

Cons:

Раньше 14.00 не заселят, (даже в 13.00 не заселят), а после дороги хотелось немного быстренько привести себя в порядок)
Но, вещи можно оставить без проблем под присмотром) поэтому сильных неудобств не возникло)

2026-02-11 • via Nuitee
F
Faraz • couple • be
7
2026-02-11 • via Nuitee
F
FONTE MARIA • family_with_children • it
8
Ci tornerei volentieri ....
Pros:

Personale cordiale e disponibile! Super colazione

Cons:

Purtroppo la Smart Tv era così Smart che neanche il personale della reception è riuscito a farla funzionare! Meglio sarebbe stata una vecchia tv funzionale che una super Smart tv non utilizzabile per ignoti problemi!
Inoltre avrei preferito non avere moquette in stanza per problemi di allergia alla polvere; purtroppo per la fretta non ho verificato questo dettaglio in fase di prenotazione!

2026-02-11 • via Nuitee
S
Silvio • solo_traveller • it
8
2026-02-10 • via Nuitee
G
Gunn Marith • couple • no
7
Alt i alt veldig fornøyd
Pros:

Beliggenhet

Cons:

Veldig varmt i frokostsalen

2026-02-10 • via Nuitee