Mercure Bergamo Centro Palazzo Dolci

Hotels
•
Mercure
8.4 (6583 reviews)
Viale Papa Giovanni XXIII, 100 , Bergamo , it

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast variety
Spacious rooms
Cons:
Cleanliness issues
Strict check-in time
Some missing amenities

Categories

Cleanliness
7.54
Some reviews indicated cleanliness issues, including unvacuumed floors.
Service
9.01
Overall helpful and friendly staff, contributing positively to the experience.
Location
9.05
Centrally located near the train station, making it convenient for guests.
Room Quality
8
Spacious rooms were noted, although some rooms had less appealing views.
Amenities
8.03
Provided basic amenities, although some guests noted a lack of certain items.
Value for Money
7.99
Generally satisfactory considering the price, but some expected more.
Food and Beverage
9.04
Breakfast was reported as plentiful and diverse.
Overall Experience
8.51
Overall a positive experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 23:40

Property Description

Luxurious Accommodation
Experience comfort and convenience in our air-conditioned rooms with free Wi-Fi and modern amenities like an electric kettle, flat-screen TV, and minibar.

Convenient Location
Located just 300 meters from Bergamo Train Station, our 4-star hotel offers excellent transport links to Orio al Serio Airport, Milan, and the lakes. Explore the city easily with good bus connections to the airport, Bergamo Old Town, and Donizetti Theatre.

Delightful Dining Experience
Start your day with a delicious breakfast featuring a wide variety of sweet and savoury options. Unwind in the evening at L'Accademia bar with fine wines and appetizers. Don't forget to take advantage of discounted rates at nearby partner restaurants.

Book now for an unforgettable stay at Mercure Bergamo Palazzo Dolci!

Important information:

When booking a Non-Refundable Rate, please note that the credit card used for the booking must be shown at check-in. Otherwise payment will be requested by another means, and the original card used for the booking will be re-credited.

If the name on the credit card used for the booking does not correspond to the guest staying at the property, a third-party authorization by the cardholder must be submitted at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BGY

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.4
Based on 6583 reviews
Cleanliness: 7.54
Service: 9.01
Location: 9.05
Room Quality: 8
Amenities: 8.03
Value for Money: 7.99
Food and Beverage: 9.04
Overall Experience: 8.51
D
Dieter • couple • de
9
Tolles Hotel für einen Kurzurlaub in Bergamo
Pros:

Zentrale Lage in der Unterstadt, Nähe Bahnhof. Schöne Zimmer, tolles Bad. Frühstück sehr gut.

Cons:

Nichts

2026-04-18 • via Nuitee
I
ilyas • solo_traveller • tr
10
Konfor
Pros:

Herşey çok güzeldi. Teşekkürler.

2026-04-18 • via Nuitee
E
Ella • couple • fi
10
Todella siisti ja kivaksi remontoitu huone, ystävällinen henkilökunta, hyvä aamupala!
Pros:

Erittäin hyvä sijainti lentokenttäbussin pysäkin lähellä. Henkilökunta oli ystävällistä, huone erittäin siisti ja mm. Kylpyhuone hienoksi remontoitu. Tulemme uudestaan!

2026-04-18 • via Nuitee
N
NICOLE • solo_traveller • lu
8
Sehr angenehm
Pros:

Schönes Zimmer, gute Lage

Cons:

Dunkles Badezimmer

2026-04-17 • via Nuitee
S
Síva • family_with_children • cz
10
Beautiful hotel in a good location
Pros:

The accommodation is located within walking distance of the train station, nearby restaurants, shops. Right next to the bus stop to the historical part of the city. The breakfast was luxurious, which is really unusual for Italy. The rooms were soundproofed, there was no noise from the street at all. The reception staff were very helpful.

Cons:

I would have only one complaint - the cleaner was vacuuming the hallway right in front of the room door at 7:30, which woke us up.

2026-04-17 • via Nuitee
M
Mirosław • solo_traveller • pl
8
Było bardzo spoczko, mili ludzie, czysto, polecam
2026-04-17 • via Nuitee
P
Peter • solo_traveller • gb
8
Pros:

Location was good. Lots of restaurants nearby for dinner. Near to the station.

2026-04-17 • via Nuitee
S
Sandra • couple • de
8
Sehr zufrieden
Pros:

Die Lage war perfekt. Personal sehr freundlich. Zimmer sauber

2026-04-16 • via Nuitee
K
Katarzyna • couple • pl
10
Polecamy Bergamo i polecamy ten hotel l!!!
Pros:

Śniadanie super !!! Lokalizacja idealna do spacerów i wycieczek :) Tylko godzina pociągiem do Mediolanu. Dużo atrakcji w Bergamo. Personel bardzo życzliwy, komunikacja w języku angielskim. Łóżka mega wygodne. Przytulnie w pokojach, czyściutko, sprzątanie regularne.
Okolica urocza, restauracje wokół, bardzo urokliwe miejsce. Polecamy wszystkim !!!

2026-04-16 • via Nuitee
I
Ia • solo_traveller • ge
10
Perfect location
Pros:

Comfortable room, convenient location

Cons:

No negative comments

2026-04-16 • via Nuitee
L
LEANDRO • solo_traveller • es
9
2026-04-15 • via Nuitee
G
giuseppe • couple • it
10
2026-04-15 • via Nuitee
M
Martin • solo_traveller • ch
8
Empfehlenswert
Pros:

Gute Lage, sehr ruhig, reichhaltiges Frühstück.

Cons:

Ausstattung luxuriös, aber italienisch unpraktisch... viele Lampen, unflexibel angeordnet, schwere Vorhänge, nicht handhabbar, modernste, aber dysfunktionale Dusche. Weniger wäre mehr.

2026-04-15 • via Nuitee
J
Jonas • couple • se
7
2026-04-14 • via Nuitee
W
Wolfgang • couple • at
9
Zentral, Preis/Leistung Perfekt
Pros:

Gute Lage, Central Parkhaus gleich daneben , perfektes Frühstück und moderne Zimmer

Cons:

Nichts, alles war zu unserer Zufriedenheit

2026-04-14 • via Nuitee
N
Noa • couple • il
6
Pros:

Good location, great breakfast and nice staff

Cons:

The AC was barely working, it was super hot and there was no air in the room we could barely fall asleep from how hot it was. Staff said they knew there was a problem but had nothing to do about it. Ruined our stay as we couldn’t stay in the room during the day without sweating. You probably shouldn’t stay there during summer

2026-04-14 • via Nuitee
F
Franke • couple • de
10
Super Hotel wenn man sich eine Stadt anschauen will.
Pros:

Mir alles sehr gut gefallen, vor allem die Lage.

2026-04-14 • via Nuitee
Γιαννακού • solo_traveller • gr
9
Pros:

Μου άρεσε πολύ το δωμάτιο, καθαρά και ωραία!! Το προσωπικό πολύ καλό και ευγενικό. Πολύ καλή και βολική τοποθεσία.

Cons:

Θα μου άρεσε να είχε παντόφλες μιας χρήσεως για όσους μένουν στα δωμάτια, δεν ειχε. Μόνο αυτό κατά τα άλλα ήταν τέλεια.

2026-04-14 • via Nuitee
E
Enrico • couple • ch
6
Pros:

Zentrale Lage

Cons:

Sanitäre Anlage
Fenstertüre

2026-04-14 • via Nuitee
R
Rafal • couple • pl
8
Pros:

Comfortable, clean, very good for couples, good breakfast

Cons:

Terrace shared with other rooms made is keep courtains closed all the time

2026-04-13 • via Nuitee