Mercure Bergamo Centro Palazzo Dolci

Hotels
•
Mercure
8.4 (6583 reviews)
Viale Papa Giovanni XXIII, 100 , Bergamo , it

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast variety
Spacious rooms
Cons:
Cleanliness issues
Strict check-in time
Some missing amenities

Categories

Cleanliness
7.54
Some reviews indicated cleanliness issues, including unvacuumed floors.
Service
9.01
Overall helpful and friendly staff, contributing positively to the experience.
Location
9.05
Centrally located near the train station, making it convenient for guests.
Room Quality
8
Spacious rooms were noted, although some rooms had less appealing views.
Amenities
8.03
Provided basic amenities, although some guests noted a lack of certain items.
Value for Money
7.99
Generally satisfactory considering the price, but some expected more.
Food and Beverage
9.04
Breakfast was reported as plentiful and diverse.
Overall Experience
8.51
Overall a positive experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 23:40

Property Description

Luxurious Accommodation
Experience comfort and convenience in our air-conditioned rooms with free Wi-Fi and modern amenities like an electric kettle, flat-screen TV, and minibar.

Convenient Location
Located just 300 meters from Bergamo Train Station, our 4-star hotel offers excellent transport links to Orio al Serio Airport, Milan, and the lakes. Explore the city easily with good bus connections to the airport, Bergamo Old Town, and Donizetti Theatre.

Delightful Dining Experience
Start your day with a delicious breakfast featuring a wide variety of sweet and savoury options. Unwind in the evening at L'Accademia bar with fine wines and appetizers. Don't forget to take advantage of discounted rates at nearby partner restaurants.

Book now for an unforgettable stay at Mercure Bergamo Palazzo Dolci!

Important information:

When booking a Non-Refundable Rate, please note that the credit card used for the booking must be shown at check-in. Otherwise payment will be requested by another means, and the original card used for the booking will be re-credited.

If the name on the credit card used for the booking does not correspond to the guest staying at the property, a third-party authorization by the cardholder must be submitted at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BGY

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.4
Based on 6583 reviews
Cleanliness: 7.54
Service: 9.01
Location: 9.05
Room Quality: 8
Amenities: 8.03
Value for Money: 7.99
Food and Beverage: 9.04
Overall Experience: 8.51
E
Edvaldo • couple • pt
8
Pros:

Café da manhã muito bom e quarto limpo

Cons:

WiFi fraco, não tinha sabonete líquido no chuveiro, o ar aquecia demais e uma luz de cabeceira não apagava

2026-03-07 • via Nuitee
G
Gabrielle • solo_traveller • br
7
2026-03-07 • via Nuitee
E
Elke • solo_traveller • de
9
Pros:

Die nahe Lage zum Bahnhof war für mich bequem, da ich am nächsten Morgen früh zum Flughafen musste. Das Zimmer war sehr geräumig und gut ausgestattet. Das Frühstücksbuffett war das Beste, welches ich auf meiner langen Italienreise hatte. Da ich in der Nebensaison hier war, gab es beim Frühstück auch genügend Platz.

2026-03-07 • via Nuitee
C
CătălinaAnaTanase • couple • ro
8
Pros:

It is very close to train station, bus stop for airport, center, the twin beds are large and comfortable.

Cons:

The room was not very clean, dust was visible even for a person who is not that obsessed with cleaning, especially in the bathroom, door handle, electric pockets.

2026-03-06 • via Nuitee
S
Sandra • couple • pt
8
Reconfortante.
Pros:

A localização do Hotel é perfeita. Fica perto de todos os serviços e comércio da cidade baixa e a curta distância a pé da cidade alta.

2026-03-06 • via Nuitee
B
Bruno • family_with_children • ch
8
Le séjour a été parfait.
Pros:

La chambre était spacieuse avec toute les commodités. Le déjeuner était copieux. L'emplacement est parfait. Il se situe au centre est permet de découvrir le centre ville à pieds.

Cons:

La salle du petit déjeuner pourrait être plus spacieuse au vu du nombre de personnes présentes les jours en question

2026-03-06 • via Nuitee
A
Anne • couple • it
8
2026-03-06 • via Nuitee
C
Christian • solo_traveller • it
10
Ottimo hotel centro Bergamo
Pros:

Pulizia , cortesia , posizione

Cons:

Niente

2026-03-06 • via Nuitee
R
Rachel • couple • gb
9
Pros:

Staff were very friendly and helpful. Recommended excellent restaurants. Nothing was too much

Cons:

N/a

2026-03-06 • via Nuitee
C
Catalán • couple • es
8
Pros:

La ubicación ,el personal y el desayuno

Cons:

La cama y la almohada

2026-03-06 • via Nuitee
I
irem • couple • tr
3
2026-03-06 • via Nuitee
Αναστασία • couple • gr
8
2026-03-06 • via Nuitee
N
Natale Lentino • couple • it
1
2026-03-06 • via Nuitee
L
Lisa • couple • gb
9
Great location, easy to get to station and funicular plenty restaurants to choose from on doorstep
Pros:

Location , cleanliness , comfortable beds and cert friendly staff
Breakfast was great

2026-03-06 • via Nuitee
S
Saliji • couple • de
4
Trostlos, unfreundlich, nicht kundenorientierte, mangelnde Sauberkeit
Pros:

Lage war ok

2026-03-05 • via Nuitee
A
Agnieszka • extended_group • pl
8
2026-03-05 • via Nuitee
V
valentina e albano • solo_traveller • it
10
2026-03-05 • via Nuitee
T
Théo • solo_traveller • fr
6
2026-03-05 • via Nuitee
M
Mateusz • couple • pl
9
2026-03-05 • via Nuitee
C
Cristina • couple • ro
10
We stayed for 2 nights but we would come back here anytime. It was very nice
Pros:

The location is perfect
The staff - all of them are very nice
The cleanliness
The comfort

Cons:

Everything was perfect

2026-03-05 • via Nuitee