Mercure Bergamo Centro Palazzo Dolci

Hotels
•
Mercure
8.4 (7456 reviews)
Viale Papa Giovanni XXIII, 100 , Bergamo , it

Paid

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast variety
Spacious rooms
Cons:
Cleanliness issues
Strict check-in time
Some missing amenities

Categories

Cleanliness
7.54
Some reviews indicated cleanliness issues, including unvacuumed floors.
Service
9.01
Overall helpful and friendly staff, contributing positively to the experience.
Location
9.05
Centrally located near the train station, making it convenient for guests.
Room Quality
8
Spacious rooms were noted, although some rooms had less appealing views.
Amenities
8.03
Provided basic amenities, although some guests noted a lack of certain items.
Value for Money
7.99
Generally satisfactory considering the price, but some expected more.
Food and Beverage
9.04
Breakfast was reported as plentiful and diverse.
Overall Experience
8.51
Overall a positive experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 23:40

Property Description

Luxurious Accommodation
Experience comfort and convenience in our air-conditioned rooms with free Wi-Fi and modern amenities like an electric kettle, flat-screen TV, and minibar.

Convenient Location
Located just 300 meters from Bergamo Train Station, our 4-star hotel offers excellent transport links to Orio al Serio Airport, Milan, and the lakes. Explore the city easily with good bus connections to the airport, Bergamo Old Town, and Donizetti Theatre.

Delightful Dining Experience
Start your day with a delicious breakfast featuring a wide variety of sweet and savoury options. Unwind in the evening at L'Accademia bar with fine wines and appetizers. Don't forget to take advantage of discounted rates at nearby partner restaurants.

Book now for an unforgettable stay at Mercure Bergamo Palazzo Dolci!

Important information:

When booking a Non-Refundable Rate, please note that the credit card used for the booking must be shown at check-in. Otherwise payment will be requested by another means, and the original card used for the booking will be re-credited.

If the name on the credit card used for the booking does not correspond to the guest staying at the property, a third-party authorization by the cardholder must be submitted at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BGY

Location

Guest Reviews

8.4
Based on 7456 reviews
Cleanliness: 7.54
Service: 9.01
Location: 9.05
Room Quality: 8
Amenities: 8.03
Value for Money: 7.99
Food and Beverage: 9.04
Overall Experience: 8.51
J
Jakub • couple • pl
6
Pros:

Lokalizacja i śniadanie

Cons:

Okno, którego nie dało się zamknąć i hałasy z ulicy
Pleśń pod prysznicem
Ogólne odczucie braku czystości
Na pewno nie był to pobyt, który spełnił moje oczekiwania od 4* hotelu

2026-08-29 • via Nuitee
S
Sielagowski • solo_traveller • pl
9
Pros:

Wszystko było super pokoje czyste , przestronne dobrze wyposażone z bardzo wygodnym łóżkiem. Smaczne śniadania , miła i pomocna obsługa i oczywiście lokalizacja w 10 . Hotel wart polecenia

2026-08-29 • via Nuitee
M
marcelo jose • solo_traveller • ar
1
2026-08-29 • via Nuitee
A
Abdelrahman • solo_traveller • jo
7
2026-08-28 • via Nuitee
A
Agencja Detpol • solo_traveller • pl
9
Pros:

Czysty i nowoczesny pokój, wygodne łóżka, dobre śniadanie

Cons:

Brak spa i basenu, dość daleko do centrum.

2026-08-28 • via Nuitee
V
Vavassori • solo_traveller • it
10
2026-08-28 • via Nuitee
O
Olga • solo_traveller • il
10
2026-08-28 • via Nuitee
A
Aneta • solo_traveller • pl
8
2026-08-28 • via Nuitee
F
Federica • family_with_children • it
10
Pros:

Tutto, ma veramente tutto siamo arrivate mercoledi 26 agosto mattina ,alle reception c'era una ragazza bravissima,professionale di una gentilezza unica e l'abbiamo ritrovata quando siamo andate via ed è stata unica...

Cons:

Se potessi direi di fare o almeno provare a fare convenzione col parcheggio lato hotel perché essendo in un punto perfetto comodo a mezzi per andare in funicolare, vicinissimo alla stazione direi che avrebbero il triplo degli ospiti

2026-08-28 • via Nuitee
T
Takács • couple • hu
10
2026-08-28 • via Nuitee
D
David • solo_traveller • be
8
2026-08-27 • via Nuitee
N
Novotny Aziz • couple • cz
10
Pros:

Smoked Salmon for breakfast! Rooms are modern with good views, as well as a great gym for guests to use!

2026-08-27 • via Nuitee
K
Kim Daniela • couple • de
8
2026-08-27 • via Nuitee
R
Ron Almog • couple • il
10
2026-08-27 • via Nuitee
M
mariusz • couple • pl
8
2026-08-27 • via Nuitee
G
Ghita • couple • ro
9
2026-08-27 • via Nuitee
S
Shmuel & naomi • couple • il
2
2026-08-26 • via Nuitee
A
Angela • couple • gb
8
Great stay , fab location
Pros:

Great location, well presented, helpful staff

Cons:

Some off putting stains on bedding, ran out of shower gel and wasn’t topped up

2026-08-26 • via Nuitee
R
RM • solo_traveller • rs
9
2026-08-26 • via Nuitee
A
Andre • couple • mt
10
2026-08-26 • via Nuitee