Mercure Bergamo Centro Palazzo Dolci

Hotels
Mercure
8.4 (7194 reviews)
Viale Papa Giovanni XXIII, 100 , Bergamo , it

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast variety
Spacious rooms
Cons:
Cleanliness issues
Strict check-in time
Some missing amenities

Categories

Cleanliness
7.54
Some reviews indicated cleanliness issues, including unvacuumed floors.
Service
9.01
Overall helpful and friendly staff, contributing positively to the experience.
Location
9.05
Centrally located near the train station, making it convenient for guests.
Room Quality
8
Spacious rooms were noted, although some rooms had less appealing views.
Amenities
8.03
Provided basic amenities, although some guests noted a lack of certain items.
Value for Money
7.99
Generally satisfactory considering the price, but some expected more.
Food and Beverage
9.04
Breakfast was reported as plentiful and diverse.
Overall Experience
8.51
Overall a positive experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 23:40

Property Description

Luxurious Accommodation
Experience comfort and convenience in our air-conditioned rooms with free Wi-Fi and modern amenities like an electric kettle, flat-screen TV, and minibar.

Convenient Location
Located just 300 meters from Bergamo Train Station, our 4-star hotel offers excellent transport links to Orio al Serio Airport, Milan, and the lakes. Explore the city easily with good bus connections to the airport, Bergamo Old Town, and Donizetti Theatre.

Delightful Dining Experience
Start your day with a delicious breakfast featuring a wide variety of sweet and savoury options. Unwind in the evening at L'Accademia bar with fine wines and appetizers. Don't forget to take advantage of discounted rates at nearby partner restaurants.

Book now for an unforgettable stay at Mercure Bergamo Palazzo Dolci!

Important information:

When booking a Non-Refundable Rate, please note that the credit card used for the booking must be shown at check-in. Otherwise payment will be requested by another means, and the original card used for the booking will be re-credited.

If the name on the credit card used for the booking does not correspond to the guest staying at the property, a third-party authorization by the cardholder must be submitted at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BGY

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.4
Based on 7194 reviews
Cleanliness: 7.54
Service: 9.01
Location: 9.05
Room Quality: 8
Amenities: 8.03
Value for Money: 7.99
Food and Beverage: 9.04
Overall Experience: 8.51
K
Katie solo_traveller ie
10
Pros:

Very comfortable and spotlessly clean.beautiful breakfast & ideally situated beside the train station

2026-06-27 via Nuitee
G
Giulia solo_traveller it
10
2026-06-27 via Nuitee
J
JEAN couple fr
8
Pros:

Calme , chambre spacieuse

Cons:

Odeur désagréable dans la salle de bain

2026-06-27 via Nuitee
L
Laura solo_traveller fi
6
Pros:

Aamiainen oli hyvä

Cons:

Ilmastoinnin kanssa oli ongelmia

2026-06-27 via Nuitee
J
juan couple es
10
2026-06-27 via Nuitee
J
jenifer couple it
10
2026-06-26 via Nuitee
S
Szymon couple pl
10
Pobyt był bardzo udany – hotel spełnił moje oczekiwania.
Pros:

Z czystym sumieniem mogę polecić. Wszystko było zadbane i czyste, a w pokoju panowała cisza, dzięki czemu można było naprawdę dobrze wypocząć. Lokalizacja jest rewelacyjna – blisko najważniejszych atrakcji, restauracji i komunikacji, co sprawia, że zwiedzanie jest bardzo wygodne. Personel był uprzejmy i pomocny, a cały pobyt przebiegł bez najmniejszych problemów. Zdecydowanie miejsce warte swojej ceny. Jeśli będę ponownie w okolicy, z przyjemnością wybiorę ten hotel jeszcze raz.

2026-06-26 via Nuitee
S
Svetlana couple rs
9
2026-06-26 via Nuitee
S
Stefano solo_traveller it
7
2026-06-26 via Nuitee
E
Ewa family_with_children pl
8
Nice and clean hotel near the train station
Pros:

The hotel is in a great location and is very easy to reach from the train station on foot.
The rooms were clean, comfortable and the air conditioning worked perfectly. The breakfasts were delicious, and I especially appreciated the atmosphere without large crowds.

Cons:

One of the receptionists was unfortunately quite unfriendly. She was on duty every day during our stay and she did not smile at all, which made the atmosphere feel rather unwelcoming. As a guest, I did not feel particularly welcome when interacting with her, which was disappointing.

It would be helpful to have more comfortable sofas or seating near the reception area, especially for guests who need to wait for a while.

2026-06-25 via Nuitee
W
winfried couple de
6
o.k.
Pros:

alles i.o.

Cons:

die dusche ist übergelaufen. das Badezimmer stand unter Wasser.
ein Mitarbeiter des Hotels - Bangladeshi - hat alles geregelt.

2026-06-25 via Nuitee
D
damien solo_traveller fr
10
Pros:

L'emplacement le confort l'accueil le petit déjeuner

Cons:

Rien

2026-06-25 via Nuitee
A
Abhijeet Roy couple gb
9
Very comfortable with good proximity to Cita Alta
Pros:

The staff was very accomodating with our change of room request and gave us a bigger room at the same price

Cons:

The breakfast. It felt a bit stale and not really fresh especially the eggs

2026-06-25 via Nuitee
K
Kornelija solo_traveller lt
6
2026-06-25 via Nuitee
A
Armando couple pt
8
2026-06-25 via Nuitee
P
Patrizia extended_group ch
10
Pros:

Wie immer top

2026-06-24 via Nuitee
V
Vanessa couple ch
8
2026-06-24 via Nuitee
M
Maria couple cy
10
2026-06-24 via Nuitee
V
Valeria Finazzo solo_traveller it
9
2026-06-24 via Nuitee
E
Effrosyni couple gr
10
2026-06-23 via Nuitee