Mercure Bergamo Centro Palazzo Dolci

Hotels
•
Mercure
8.4 (6583 reviews)
Viale Papa Giovanni XXIII, 100 , Bergamo , it

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast variety
Spacious rooms
Cons:
Cleanliness issues
Strict check-in time
Some missing amenities

Categories

Cleanliness
7.54
Some reviews indicated cleanliness issues, including unvacuumed floors.
Service
9.01
Overall helpful and friendly staff, contributing positively to the experience.
Location
9.05
Centrally located near the train station, making it convenient for guests.
Room Quality
8
Spacious rooms were noted, although some rooms had less appealing views.
Amenities
8.03
Provided basic amenities, although some guests noted a lack of certain items.
Value for Money
7.99
Generally satisfactory considering the price, but some expected more.
Food and Beverage
9.04
Breakfast was reported as plentiful and diverse.
Overall Experience
8.51
Overall a positive experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 23:40

Property Description

Luxurious Accommodation
Experience comfort and convenience in our air-conditioned rooms with free Wi-Fi and modern amenities like an electric kettle, flat-screen TV, and minibar.

Convenient Location
Located just 300 meters from Bergamo Train Station, our 4-star hotel offers excellent transport links to Orio al Serio Airport, Milan, and the lakes. Explore the city easily with good bus connections to the airport, Bergamo Old Town, and Donizetti Theatre.

Delightful Dining Experience
Start your day with a delicious breakfast featuring a wide variety of sweet and savoury options. Unwind in the evening at L'Accademia bar with fine wines and appetizers. Don't forget to take advantage of discounted rates at nearby partner restaurants.

Book now for an unforgettable stay at Mercure Bergamo Palazzo Dolci!

Important information:

When booking a Non-Refundable Rate, please note that the credit card used for the booking must be shown at check-in. Otherwise payment will be requested by another means, and the original card used for the booking will be re-credited.

If the name on the credit card used for the booking does not correspond to the guest staying at the property, a third-party authorization by the cardholder must be submitted at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BGY

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.4
Based on 6583 reviews
Cleanliness: 7.54
Service: 9.01
Location: 9.05
Room Quality: 8
Amenities: 8.03
Value for Money: 7.99
Food and Beverage: 9.04
Overall Experience: 8.51
5
50r • couple • es
9
En general bien.
Pros:

La ubicación

Cons:

La sala del desayuno pequeña y abarrotada.

2026-03-28 • via Nuitee
G
Graham • couple • gb
10
2026-03-28 • via Nuitee
G
Gerardo • solo_traveller • it
4
Pros:

Posizione

Cons:

Camera con vista tettoia!

2026-03-28 • via Nuitee
M
Michał • couple • pl
10
Pros:

Lokalizacja, wygodne łóżko, duża komfortowa łazienka, dobre śniadania

Cons:

Windy. Traci się bardzo dużo czasu w oczekiwaniu na kursowanie windy.

2026-03-28 • via Nuitee
T
Tanja • couple • fi
8
Pros:

Paras sijainti

Cons:

2h huoneeseen kuuluu 1kylpypyyhe ja 1 käsipyyhe

2026-03-27 • via Nuitee
A
ARTUR • couple • pl
10
Super!
Pros:

Great location, right in the city center. Very comfortable room. Quiet and clean. Spacious bathroom with a window.
The staff was very friendly and helpful.

2026-03-27 • via Nuitee
R
Rabina • solo_traveller • it
9
2026-03-26 • via Nuitee
C
Christophe • couple • fr
7
Pros:

L'accueil, le confort et la propreté de la chambre ainsi que les petits déjeuners de bonne qualité

Cons:

La vue sur les tuiles sales, les rideaux cassés
Malgré une intervention, les rideaux n'étaient pas opérationnels
Les toilettes un peu trop près du lavabo

2026-03-26 • via Nuitee
V
Vanessa Grace • couple • it
10
2026-03-25 • via Nuitee
M
Marko Manninen • couple • fi
9
2026-03-25 • via Nuitee
P
pelin • couple • tr
10
Pros:

Tesisin konumu çok güzel, yürüyerek her yere ulaşabilirsiniz. Havalimanı otobüsleri önünden geçiyor ve tren garına çok yakın. Ana caddeye bakan bir odada kalmamıza rağmen gürültü yoktu. Oda büyüklüğü şahane. Oda tertemiz ve konforlu. İhtiyacınız olabilecek her şey mevcut. Kahvaltısı da tatmin edici:)

2026-03-25 • via Nuitee
E
Elżbieta • solo_traveller • pl
7
Pros:

Lokalizacja

Cons:

Bardzo twarde łóżko

2026-03-24 • via Nuitee
J
José Rui • couple • pt
7
2026-03-24 • via Nuitee
M
Marco • couple • it
10
2026-03-24 • via Nuitee
J
Joanne • couple • mt
7
Good for a short stay
Pros:

Central and clean rooms.

Cons:

Room can be better checked. Kettle was broken and leaks from shower to bathroom.

2026-03-24 • via Nuitee
S
Scott • couple • gb
8
Pros:

Location and good beds

Cons:

Spa and Leisure facilities basic

2026-03-24 • via Nuitee
S
santo • couple • it
9
Cons:

Una poltrona in stanza.

2026-03-24 • via Nuitee
S
Steven • extended_group • gb
7
Was nice hotel
Pros:

Room was nice

Cons:

Cleaner coming in when I ha do not disturb. Safe not working

2026-03-24 • via Nuitee
J
Josefiina • couple • fi
10
2026-03-24 • via Nuitee
L
Lara • solo_traveller • it
8
2026-03-23 • via Nuitee