Pan Pacific Whistler Mountainside

Hotels
Pan Pacific Hotels & Resorts
9 (1221 reviews)
4320 Sundial Crescent , Whistler , ca

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Uncomfortable mattress
Small room

Categories

Cleanliness
8.5
Most reviews indicated rooms were clean, but one highlighted a discomfort with the mattress and its condition.
Service
9.5
Positive comments about staff friendliness and accommodating service.
Location
9.5
Location is highly praised, being convenient for skiing and nearby attractions.
Room Quality
8.5
General comfort noted, but concerns over the small size and mattress quality were mentioned.
Amenities
8.5
Amenities are decent, though there were comments on room limitations like no bedside table and vending machine access.
Value for Money
9
Overall value perceived as good, though some concerns on room comfort were noted.
Food and Beverage
9
The onsite pub was mentioned positively, contributing to overall enjoyment.
Overall Experience
9.5
Guests overall had a pleasant stay, with a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 02:17

Property Description

Luxurious Amenities
Featuring an outdoor heated pool, steam room, and 2 outdoor hot tubs, this hotel offers the perfect blend of relaxation and comfort. The fully equipped fitness centre ensures guests can stay active during their stay.

Scenic Views
Each suite at Pan Pacific Whistler Mountainside boasts a fireplace, private balcony, and floor-to-ceiling windows, providing breathtaking views of the valley or mountains. Guests can immerse themselves in the beauty of Whistler right from their room.

Convenient Services
From complimentary ski/bike/golf storage to a free shuttle service throughout the resort, this hotel goes above and beyond to cater to guests' needs. Enjoy delicious meals at the on-site Dubh Linn Irish Pub, making dining a convenient and delightful experience.

Experience luxury, convenience, and stunning views at Pan Pacific Whistler Mountainside. Book your stay now to indulge in the ultimate Whistler getaway.

Important information:

When booking 8 rooms or more, different policies and additional supplements may apply.

Guests will see charges from "Pan Pacific" on their credit card statements.

All "Last Minute Hotel Deals" or “Advance Purchase Deals” are 100% nonrefundable at the time of booking, and cannot be canceled, refunded, changed, exchanged or transferred to other individuals.

Guests under the age of 21 can only check in with a parent or official guardian.

Please note charges apply for early check outs from mid April until mid December.

Guests are required to show a photo ID and the credit card used for booking must be provided upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YVR

Location

Guest Reviews

9
Based on 1221 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9.5
Room Quality: 8.5
Amenities: 8.5
Value for Money: 9
Food and Beverage: 9
Overall Experience: 9.5
J
Jane couple gb
9
Lovely hotel location fab just a shame about the Dec
Pros:

Location was superb . Room well equipped pool wonderful

Cons:

Awful let down bed with suicide wooden rim around base . Not comfortable and odd

2026-08-29 via Nuitee
L
Lana family_with_children ca
7
It was nice to stay in the village and look about at the hill
Pros:

Location is great.
Nice view from the pool.

Cons:

I did not realize we booked a Murphy bed room, so the bed was not that comfortable. There was very limited space as there was 2 adults and 2 kids. When the night bed and pullout couch was opened it was quite tight. The hotel staff was nice, however not overly friendly. The room cleaning was ok, seemed to clean different things each day, one day they cleaned the dishes next day they didn’t. One day they made the bed, one day they didn’t. The place is starting to look a little dated.

2026-08-27 via Nuitee
J
Jenny couple nl
7
Super locatie
Pros:

Hele goede locatie midden in het centrum.

Cons:

Onze verwarming/koeling werkte niet goed. Slaapkamer was daardoor erg benauwd.
Op de slaapkamer was geen hor en de raam kon maar een klein stukje open.

2026-08-25 via Nuitee
P
Philippe family_with_children fr
9
Cons:

Pas de machine Nespresso, alors qu'il y en a une au Pan Pacific Village juste en dessous, qui est deux fois moins cher ! Nous y avons dormi aussi !

2026-08-24 via Nuitee
M
Megan extended_group au
9
Great spot and a great nights sleep
Pros:

Location. The beds and pillows were high quality

Cons:

Noise from The Irish Pub

2026-08-22 via Nuitee
M
Mario family_with_children it
10
Hotel bellissimo in una località meravigliosa
Pros:

Bellissima struttura con letto comodissimo e bella vista delle montagne vicine.

Cons:

Non ci è stato suggerita la disponibilità del parcheggio gratuito notturno a pochi metri del hotel.

2026-08-21 via Nuitee
J
Jasdeep family_with_children ca
4
No true value no customer service no exceptional thing to this place Never going back all messages ignored to propert
Pros:

Over priced with zero customer service

Cons:

I left jesssges a it my stay never addressed had to call 3 times for maintaince no help

2026-08-20 via Nuitee
J
João family_with_children pt
10
2026-08-19 via Nuitee
J
Jarlline solo_traveller ch
8
Pros:

Amazing location, clean, friendly staff. Cool bar.

Cons:

Our room was very tight for 4 people. With the sofa bed pulled out, we could barely walk around the bed.

2026-08-17 via Nuitee
A
Amitpaul family_with_children ca
8
2026-08-15 via Nuitee
A
Anthony family_with_children ca
10
Pros:

Family and I really enjoyed the pool

2026-08-15 via Nuitee
P
Paula couple ca
9
Relaxing yet things to do. Nice pool which was what we wanted
Pros:

View of the mountain and pool

Cons:

Nothing comes to mind

2026-08-14 via Nuitee
I
Ita family_with_children gb
4
2026-08-13 via Nuitee
R
Robinson couple us
10
Home, away from home.
Pros:

It’s a very very clean and convenient hotel. Front desk staff was wonderful and so was the food in the restaurant. It’s a 10/10 property for sure. Will definitely stay here next time as well.

Cons:

It’s perfect.

2026-08-10 via Nuitee
A
Alison solo_traveller ca
9
Pros:

Clean and centrally located.

2026-08-08 via Nuitee
D
Dean couple au
9
2026-08-08 via Nuitee
T
Todd family_with_children us
9
2026-08-07 via Nuitee
J
Jennifer family_with_children gb
8
2026-08-07 via Nuitee
R
Romulo family_with_children ca
8
Very comfortable stay.
Pros:

Great water pressure when showering in my suite. Very good job in keeping the outdoor pool clean and dead insect free.

Cons:

Some light bulbs in the suite were out and need a better job in making sure the snack bar is fully stocked before someone new checks in the suite or they may end up paying for that finished item that they never even touched during check out.

2026-08-07 via Nuitee
H
Henning family_with_children de
8
2026-08-04 via Nuitee