Pan Pacific Whistler Mountainside

Hotels
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Pan Pacific Hotels & Resorts
9 (1200 reviews)
4320 Sundial Crescent , Whistler , ca
+1 604-905-2999

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Uncomfortable mattress
Small room

Categories

Cleanliness
8.5
Most reviews indicated rooms were clean, but one highlighted a discomfort with the mattress and its condition.
Service
9.5
Positive comments about staff friendliness and accommodating service.
Location
9.5
Location is highly praised, being convenient for skiing and nearby attractions.
Room Quality
8.5
General comfort noted, but concerns over the small size and mattress quality were mentioned.
Amenities
8.5
Amenities are decent, though there were comments on room limitations like no bedside table and vending machine access.
Value for Money
9
Overall value perceived as good, though some concerns on room comfort were noted.
Food and Beverage
9
The onsite pub was mentioned positively, contributing to overall enjoyment.
Overall Experience
9.5
Guests overall had a pleasant stay, with a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 02:17

Property Description

Luxurious Amenities
Featuring an outdoor heated pool, steam room, and 2 outdoor hot tubs, this hotel offers the perfect blend of relaxation and comfort. The fully equipped fitness centre ensures guests can stay active during their stay.

Scenic Views
Each suite at Pan Pacific Whistler Mountainside boasts a fireplace, private balcony, and floor-to-ceiling windows, providing breathtaking views of the valley or mountains. Guests can immerse themselves in the beauty of Whistler right from their room.

Convenient Services
From complimentary ski/bike/golf storage to a free shuttle service throughout the resort, this hotel goes above and beyond to cater to guests' needs. Enjoy delicious meals at the on-site Dubh Linn Irish Pub, making dining a convenient and delightful experience.

Experience luxury, convenience, and stunning views at Pan Pacific Whistler Mountainside. Book your stay now to indulge in the ultimate Whistler getaway.

Important information:

When booking 8 rooms or more, different policies and additional supplements may apply.

Guests will see charges from "Pan Pacific" on their credit card statements.

All "Last Minute Hotel Deals" or “Advance Purchase Deals” are 100% nonrefundable at the time of booking, and cannot be canceled, refunded, changed, exchanged or transferred to other individuals.

Guests under the age of 21 can only check in with a parent or official guardian.

Please note charges apply for early check outs from mid April until mid December.

Guests are required to show a photo ID and the credit card used for booking must be provided upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YVR

Location

Guest Reviews

9
Based on 1200 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9.5
Room Quality: 8.5
Amenities: 8.5
Value for Money: 9
Food and Beverage: 9
Overall Experience: 9.5
D
Dean • couple • au
9
2026-08-08 • via Nuitee
A
Alison • solo_traveller • ca
9
Pros:

Clean and centrally located.

2026-08-08 • via Nuitee
J
Jennifer • family_with_children • gb
8
2026-08-07 • via Nuitee
T
Todd • family_with_children • us
9
2026-08-07 • via Nuitee
R
Romulo • family_with_children • ca
8
Very comfortable stay.
Pros:

Great water pressure when showering in my suite. Very good job in keeping the outdoor pool clean and dead insect free.

Cons:

Some light bulbs in the suite were out and need a better job in making sure the snack bar is fully stocked before someone new checks in the suite or they may end up paying for that finished item that they never even touched during check out.

2026-08-07 • via Nuitee
H
Henning • family_with_children • de
8
2026-08-04 • via Nuitee
N
Nathaniel • couple • us
6
2026-08-02 • via Nuitee
S
Srinivas • family_with_children • ca
8
2026-07-25 • via Nuitee
A
Atholl • family_with_children • nz
8
A most enjoyable return visit and hope to be back
Pros:

We have stayed here before and knew what to expect.
Location is excellent and the 2 bedroom 2 bath suites just right with comfortable beds and attentive service

Cons:

The lounge had 1 armchair and a sofa that could just fit 3 but there should be a second armchair

2026-07-24 • via Nuitee
E
Eddie • extended_group • us
9
Wonderful stay at Whistler
Pros:

Location

2026-07-23 • via Nuitee
Q
Quest36273025879 • Couples • St Austell, Cornwall, England
8
A great place to spend a few days in summer, with options for all across the whole resort.
Pros:

Comfortable and well appointed suite. Excellent service ans amenities.
Ground floor (level 2), mountain facing suite. Next to the pool and hot tub area (no access direct from room) therefore noise from that area during the early and late hours of the day.
Kitchen well stocked with cooking equipment - provided your own oil etc.
Noisy in the evening with music from the bars in Skiers Plaza.
Short walk to other quieter parts of the resort.
Excellent access to lifts (gondola and chair).
Please visit the Squamish and Lil'wat Cultural Centre (SLCC) to learn about First Nation culture and history. It's amazing. Take 4 hours to appreciate it all (inside and out).
Trail hiking up the mountain was mind blowing. Definitely take in the Cloudraker bridge and the Peak2Peak experience and if you're up for a strenuous hike take the Half Note or High Note trail.
Here the week before Crank Worx so VERY busy.

2026-07-21 • via Tripadvisor
1
14erickah • Couples
2
Stressful nightclub vibes
Pros:

This place is tired and dated. If you want any peace and quiet do NOT stay here. Below you is an Irish Pub that has patrons yelling and screaming late into the night with music blaring like you’re on spring break at Daytona Beach.
Some of the employees are extremely rude and not customer service friendly. Couldn’t wait to get out of there which made the trip to Whistler not very relaxing and enjoyable while at the resport.

2026-07-20 • via Tripadvisor
D
Davidhalbreich • Couples • Malibu, California
2
Avoid this property unless you want to be disappointed
Pros:

Avoid this property. I have had an incredible experience at the Pan Pacific London and expected the same level of service. The hotel is grossly understaffed and lacking in senior management. There is a sign upon arrival for valet parking. The valet is almost never present “he is helping other guests.” It is nearly impossible to retrieve your car unless you give the front desk an hour’s notice. When I raised these issues with the front desk staff they were rude and condescending. They appear to have little training on how to deal with customers or to run a supposedly five star property. The woman with whom I dealt was argumentative and even made faces at me, rolling her eyes in response to my comments. The property is seriously outdated. It looks like it has not been renovated in 40 years. Be prepared for an extremely loud and party environment outside until 10 pm every night. The gym is a joke. It might be in a 12 x 12 foot room. There is no restaurant for breakfast nor coffee provided downstairs. Curiously the sister property at the Village has both a coffee machine and breakfast served on property but alas no gym. Apathy too have valet issues as I overheard one gentleman complaining loudly to the front desk about it. Ridiculous to charge $40 for valet that is non existent. On the plus side the location is right next to the slope so for those looking to walk to the lifts that is a plus. Beds are also comfortable and the room was clean and spacious. I would not stay here again nor recommend this hotel to anyone. BTW - this is the most extensive review I have left on TripAdvisor.

2026-07-20 • via Tripadvisor
T
traceyjansen • Family • Curtin, Canberra, Australian Capital Territory
8
Summer in the mountains
Pros:

Our 2nd time staying in a 2 bedroom corner apartment. It was roomy enough and had the necessary facilities . We had an 8 th floor corner room overlooking blackcomb mountain which was quiet and light and bright. Location excellent , 5 min walk to groceries , 5-10 mins to blackcomb lift and village . The bike concierge was a bit disappointing this time . Overall staff were friendly and housekeeping amazing . The rooms need a freshen up . They are a bit dated now .

2026-07-19 • via Tripadvisor
D
daniel • couple • ch
9
Pros:

Super Lage

2026-07-19 • via Nuitee
F
Frits • couple • nl
9
fantastisch
Pros:

uitzicht, comfortabel

2026-07-18 • via Nuitee
A
Anson Cheng • family_with_children • us
10
Pros:

Location mountainside next to lifts made it easy to take breaks during the day and cool off at the pool.

Staff was friendly and very helpful.

2026-07-17 • via Nuitee
S
Sharon • couple • us
10
Lovely hotel right on the slopes.
Pros:

The high floor with mountain view was great. The Murphy bed was very comfortable. Loved the eucalyptus steam room.

Cons:

Lots of kids with floaties in the hot tubs and pool.

2026-07-16 • via Nuitee
A
Amanda • couple • au
10
Excellent stay
Pros:

Clean and spacious suite

Cons:

Nothing

2026-07-16 • via Nuitee
L
Larson • solo_traveller • us
8
Pros:

Clean, friendly staff and great location for chairlift

Cons:

Our check in time was 4 but we didn't get checked in til 4:45. I wasn't happy. Also, the bar noise from Longhorn was quite loud. I turned the fan on to drown the noise and it worked well. Pillows were waaay too soft for me but I'm sure they're perfect for someone else.

2026-07-15 • via Nuitee